Chevys Fresh Mexican Rest

Chevys Fresh Mexican Rest Reviews

Reviews 977
3.6
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I really want to love this place, but it s gross. ...

I really want to love this place, but it s gross. I expected a Chili s 3000 calorie bbq rib experience but ended up with overpriced, fairly bland chicken fajitas. Even their mega margarita (tipsy potion) tasted more like toilet bowl mixer than cheap tequila like I wanted. Ambiance is super vibrant, but I wish the food and drink were equally so.

Okay I've already reviewed another Chevy's at a di...

Okay I've already reviewed another Chevy's at a different location, but I just wanted to say that we love the Emeryville Chevy's too! Best Tex Mex in California and I really love the brunch. Bottomless mimosas and the best chilaquiles! Alejandro has been out server both times we have visited and he is absolutely great. Thanks for everything!

Our waitress was wonderful very attentive and frie...

Our waitress was wonderful very attentive and friendly. We questioned a $2.17 Surcharge, and were told its a charge for upgrades its something all the restaurants under the corporate umbrella charge. Isn't that why we pay excessively for sofa, beer and alcohol.

Nice

There are only two reasons that it even gets two s...

There are only two reasons that it even gets two stars. One is the food was very good to our busboy Joao was also on top of his game.

Let me explain. First we went in and it took a few minutes for a server to wait on us whose name was Juan. We had to ask twice for our drinks which took 10 minutes and twice to get our guacamole. When are food finally came we had no utensils to eat it with. One seemed to be oblivious to us and seem to be doing other work as they were getting ready to close. Thank God for our bus boy Joao who came numerous times to bring his utensils and to clear our dishes at the end.

The entire crew seem to be doing more work to clean up to go home then they were to wait on customers. Two of the servers decided to sit with a table and talk with them for over 20 minutes. On the drinks I ordered which were the same, they came in two different containers. Even at the end when I ordered a Mexican coffee it came with no Kahlua and no whip cream. When I asked that there is no whip cream he said they were out. I pointed to the flan I had ordered and asked him why it was whipped cream on the flan and then and he looked surprised and said it was different whip cream. Yikes.

We called the manager over and he asked who the server was and when it we told him we did not know at first because nobody had a name tag on he said "yeah that is one of things I'm trying to change." Really?

Like I said the food was good but in all the reviews I have ever done this by far is one of the worst I have ever given and it is strictly on the service. As far as I am concerned Joao should be promoted to manager and I would let that manager be a busboy for a while too. Maybe he would learn how to treat customers because Joao seems to know how to be courteous and responsive and efficient. My trip to San Francisco from Los Angeles has a definite black mark on it.

My patron margarita was adequate but my food was s...

My patron margarita was adequate but my food was sub par. I ordered shrimp and crab enchiladas with refried beans, no rice. The beans looked old and warmed over. The enchiladas had the appearance of 2 rolled flour tortillas with a green sauce and no sign of shrimp or crab served on a large plate. Needless to say I sent it back and didn't eat anything outside of the chips and salsa.

Not a great experience. As soon as I walked in no ...

Not a great experience. As soon as I walked in no one greeted us, eventhough there was a server and the manager ( I later found out) arguing about what side of the restaurant the server should work that night. I had to ask them if I needed to put my name on a wait list. The server just handed me a list and told me to put my name on it and wait. After we were seated in the bar are, our table was not cleaned and smelled like beer. Once it was clean the worst happened. When our food arrived , we noticed our sons cup of fries had cheese still melted to the inside of it with our sons fries. It clearly looked like the dish was not cleaned and who ever put the fries inside did not care. My daughter's dish that had her tator tots was also dirty. It clearly had not been cleaned since we could see 95% of the white container stained with who know what. Again, clearly who ever put food inside it did not care. That's how people get sick Chevys. We then walk up to the lobby area, because our server was no where to be found, to find some to adress this issue. Again the server/host (who knows who is doing what) told us she needed to get a manager Michael (same guy from before) and he would talk to us. When he came back he said he would meet us at our table to talk about it. We waited, but aperantly he was dealing with another issue, so we left. Would not recomend this place or ever come back.

This love this place hector The bar tender is a ...

This love this place hector The bar tender is a great person I come here every Sunday just to see him. great place to come if you come ask for hector ...,.. he keep it real I been coming here for 2 years every Sunday watch the an chill

Worst experience ever!!!! Was told wait would be 4...

Worst experience ever!!!! Was told wait would be 45 minutes turned out to be over 2 hours! To top it off food was terrible. Hostess was rude and not trained to host a large party. But thumbs up to our server! Would never go back.
They don't deserve 1 star.

We are a family of 5, coming in for dinner for my ...

We are a family of 5, coming in for dinner for my son's second birthday. We were told it would be a 20 minute wait, which was manageable for us so we waited. There wasn't enough seating so we were standing in the walkway with our 3 kids including a baby in a carseat and a crazy toddler.... 35 minutes later we asked how much longer, the hostess tells us that they are not seating anyone for another 40 minutes! I was shocked, we had already waited our time but when I voice this to the hostess she responds with telling me I can talk to the manager. I say yes, I would like to. Other families waiting are shocked with what they hear, no one was happy about the drastic increase in time with no communication to those effected by this. Instead of the manager coming to speak to me, I see her retreat to the kitchen.... we left without speaking to anyone. I had to feed my family and didn't want to take more time to just complain. Ridiculous and disappointing. This use to be a fun family spot to spend dinner, especially a birthday, I highly doubt we will be back.

Good service! Portions for a 3 year old with a pri...

Good service! Portions for a 3 year old with a price for a prime rib eye steak! Disappointing! Ordered the fajitas I had more rice and beans than meat. Flautas were soggy. Chips were really good though I would only go back for the chips!

This Chevys is definitely my favorite one! Chevys ...

This Chevys is definitely my favorite one! Chevys food are pretty much the same but What makes this location different? It has a beautiful view of the Bay and dining here can be very romantic . It s also very lively. Friday nights can be a long wait but it s worth it. Had my favorite beef fajitas and as always-it was great! Staff are very engaging and interactive. Definitely worth visiting! Happy eating.

Chevys Fresh Mexican Rest

Chevys Fresh Mexican Rest

3.6