Gottschalks Reviews

Very friendly staff, visited for the first time and felt welcome. Will definitely return.

This place is awesome. All your musical l needs can be answered here.

First time customer. Staff is very friendly and made me feel like a long time valued customer. Pricing is very fare and reasonable. I will return again.

As a teacher in the Central Valley, this is where I send my students for all their supplies. As a musician, this is my first stop too! The staff is friendly, helpful and they always have what I need. Their selection of supplies for string players is top notch.

Very nice music store, a wide variety of instruments. Brass and woodwind instruments, some high end horns. A great selection of music related books, too. Clean store with street parking. Visited a couple of days before Christmas, and they were seriously understaffed. The wait was about 25 minutes at the counter. I had to find what i needed on my own. When i got to the counter, the personnel was very friendly and very helpful. So one point off for lack of help, otherwise a real nice store!

They NEVER return a phone call or call when repairs are ready.

Best
ASOME
Nothing else to say

Staff were very helpful. I do not know anything about music and they took their time to explain to me my son's music instrument needs. Very welcoming and friendly as well.

bad service....workers are rude. I recommend the Hornshop in Fresno.

They are always very nice and helpful. They always have what I am looking for or they offer to order it for me.

Avoid giving your email address to this small business. They don't use a system where you can unsubscribe. They have an old fashion email list, and you can reply to it it either. My son played an instrument for 3 weeks and gave it up. I have been receiving emails from them for 3 years since with no way to removed it. Completely annoying.

Very professional and always willing to help and answer your questions.

We spoke to Tyler about getting my son a cello for intermediate school. Tyler took the time to explain various options, and we left with a cello my son is happy with. We really look forward to working with Gottschalk as he grows as a musician.

The people there are super friendly and very helpful.

Some prices are less expensive than other. And some are more. So it kind of varies. But great quality stuff and polite staff. O

Good Afternoon, I dropped my daughter's trumpet off August 19, 2019. I was told by the staff, the instrument would be ready Friday, August 23. I stopped pass the music store, Monday morning, August 26, to get a status on the instrument. I was told the trumpet was not ready. I called Tuesday afternoon, August 27, and was told the trumpet was not ready. I am a value costumer, who value other people time and would like the same in return. Unfortunately, it does not happen. If the instrument was not going to be ready for pick-up on the day provided by the staff (Friday 23 August), courtesy calls should be made informing the customer a status on their "drop off" instruments. More than a week has past, the instrument has not been touched or cleaned. Gottschalk Music Store customer service skills are being executed poorly and unprofessional.

I like taking lessons there and the people there are very kind.

Thank you Jeremy for all your knowledge and help with my guitar today!