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We are a family of 5, coming in for dinner for my ...

We are a family of 5, coming in for dinner for my son's second birthday. We were told it would be a 20 minute wait, which was manageable for us so we waited. There wasn't enough seating so we were standing in the walkway with our 3 kids including a baby in a carseat and a crazy toddler.... 35 minutes later we asked how much longer, the hostess tells us that they are not seating anyone for another 40 minutes! I was shocked, we had already waited our time but when I voice this to the hostess she responds with telling me I can talk to the manager. I say yes, I would like to. Other families waiting are shocked with what they hear, no one was happy about the drastic increase in time with no communication to those effected by this. Instead of the manager coming to speak to me, I see her retreat to the kitchen.... we left without speaking to anyone. I had to feed my family and didn't want to take more time to just complain. Ridiculous and disappointing. This use to be a fun family spot to spend dinner, especially a birthday, I highly doubt we will be back.

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