Best car buying experience I have ever had. Bill handled everything and gave me the best price on long island. The finance guys didnt try to pull any scams or slip in any perverse fees like so many other dealerships do. Highly recommend this place.
Have not done service yet. Everything else done right.
A very easy transition in turning in my 17 Malibu for a 19 TRAX! Austin is simply the best- knowledgeable, polite, respectful, of the needs of his customers and always willing to lend a hand! Thanks, Austin - love the car ! !
Chevy 112 was my 2nd stop for a new lease and Oscar the GM, Austin the Salesmen and Brian the Finance rep...were honestly fabulous!! They were super friendly - gave me a great deal - worked with me - knew I didn t want to sit around for hours and sped up the process as fast as they could. Highly recommend working with these gentleman!!
This is my 4th vehicle from 112 Chevrolet. Always great service!
This is a great dealership. They bent over backwards to get me in the 2 cars I wanted. The entire process was easy and hassle free. I would recommend them to anyone.
I just leased a new Silverado and my salesman was Kevin Beyer and he was great! This is the 2nd time that we leased from Kevin. He is a man of his word and also never pushy about anything. Just gives you the numbers and tries to make it work. I also dealt with Frank at service he was also great! They just try to make you happy and get you on your way. Thanks guys and everyone at Chevy 112 on making a smooth deal!
Steven Opatowski was our sales representative. Steven Opatowski was very knowledgeable about the vehicle Chevrolet surburban premier 2017. We would definitely recommend friends to see Stephen Opatowski.
Went to nessenger 112 to look at the Silverados salesman matt petter who was very professional show me everything about the Silverado didn't pressure me into anything show me all the options for buying that's why I had made my purchase very happy with the truck and nessenger and especially Matt
Had an issue with taking to long for an appointment. Received a call from manager and he apologized and made it right. To me the call in itself was worth it. That's good customer service. Thank you.
Amazing, our salesman Anthony was extremely kind and professional. He made sure we understood everything about our new vehicle and made the whole process stress-free.
Anthony Pavone was so great to work with. We weren t planning on getting a car today, but he gave us such amazing offer we couldn t refuse. He worked so hard to get us the best deal, even though we were such pains in the butt and made him crazy, he didn t mind at all. I was pressed for time and he ran all over the place to ensure the process went quick and easy. I would definitely recommend this dealership, they work with you. Ask for Anthony , you won t be dissappointed !!!
I Leased 3 cars from here and Oscar up front has been great! Also the service department was always right on the money and they never tried to push me into anything I didn't need. I never worry when I bring my car to service. Thanks Bob for everything!
The sales department was excellent and informative. Will build what I want and hand deliver it to them. Excited to do business with them.
In a time where the car sales industry is so busy and hectic, these guys were honest and thorough throughout. Personally, I dealt with Zach Huff and he was extremely helpful throughout the entire buying process. Every request I had (and some were high demands) he stepped up to the plate and found a fair way to get things worked out. Would recommend Chevy 113 to anybody searching for a new vehicle.
Billy was one of the best salesman I have ever had. From start to finish. I will be recommending everyone to go see Billy at chevy 112.
Chevy 112 was fantastic!!! They were very efficient and had little wait time!!!
Great service every time. They really know there cars and are very helpful and caring.
Drew and Oscar from Chevy 112 stayed after hours to help me get into a beautiful used Silverado. Very fair price that included two new tires. Thanks again Chevy 112!
I've purchased two vehicles from Tom Hassan in the last few years and each experience was excellent. He gives an extremely fair deal without being pushy in the slightest bit. Dealing with the finance manager was just as pleasant. I highly recommend Chevy 112!
I just leased a new Silverado and my salesman was Kevin Beyer and he was great! This is the 2nd time that we leased from Kevin. He is a man of his word and also never pushy about anything. Just gives you the numbers and tries to make it work. I also dealt with Frank at service he was also great! They just try to make you happy and get you on your way. Thanks guys and every at Chevy 112 on making a smooth deal!
Purchased 2 cars from them and going back for a third. Great service.
Great experience and even better hospitality. Bob Shortle was extremely helpful and knowledgable throughout my whole process. Very attentive and made the process of getting my first car as smooth as possible. Enjoying my brand new Camaro and thankful for a phenomenal sales rep like Bob. Glad to be officially part of the Chevy family now.
Not pleased w/service department. My car sat for close to a week w/out being looked at. I think if I had not telephoned it would have taken longer. My feeling is that they would like to sell more new cars then service older ones. And the service price I was charged was full blown retail. Very dissatisfied
Amazing people here & they help you out so much! This dealership works with you. I highly recommend to anyone !!. Keven Beyer is a great salesman & very helpful. Thank you Chevrolet 112!
I went in last week looking for a 2017 Chevy Malibu. We dealt with Tom H. and couldn't be happier. He explained everything and made it a point to make sure we understood the entirety of the lease agreement. We left the dealership with a fantastic deal without any doubt that the staff did everything that they could to make us comfortable and informed. No buyers remorse, happy with the car and the service. Would certainly recommend.
Leasing a top end Colorado and the CarPlay hasn t worked since I left the dealership 1.5 years ago. Have brought it in for service 3 times and have been told my issue is with my phone. Therefor I ve went through 3 new iPhones and still having the same issue. My phones seems to have an issue with any Chevy Model vehicle I attempt to use CarPlay but works no problem with any other manufacturers vehicles.
I would have understood a bit more if they at least tried to solve this issue (replace the stereo for starters) but they completed botched this in regards to customer service.
Like every other dealer ship. Make your research. If they tell you something it sound so good or something to close a deal ask them in writing. Ohh and becarefull if they dont wanna talk price untill the very end because its gonna be higher then what you expect or been ballparked.
I dropped my car off on the evening Tuesday, August 4 for a check engine light. The next day the dealership did not have electricity and we received a phone call that the key was left under the front mat if we needed to get the car. We did not need anything from the car so we called Thursday August 6 and were told that they couldn't find our car, key , or the envelope we left in the drop box. We called on Saturday and were told they tried to call us. However they created a new drop envelope and had the wrong phone number. We were told our car would nit be ready until Monday at noon. It seems like there is a lack of communication in service. They also do not seem to be concerned about the happiness of their customers.
Bob S was wonderful to work with. He is the main reason why we decided to purchase our vehicle through Chevy 112 instead of Atlantic Chevy. Tom was wonderful during the finance process as well.
Anthony P. was extremely helpful and accommodating overall great experience, he made it a stress free experience and I am so pleased with the outcome from this dealership.
Terrible service
I went to get a key made Because I lost the original.
The cost for a 2005 Chey suburban key cost me 80 dollars. Come on chevy you want people to come and buy from you. Not go somewhere else.
Prices were ridiculous
Not worth my time or money
I just purchased my third suv from Todd at Chevy 112. Between myself, my father in law and my sister in law, this is the ninth car we have purchased from Todd. I don t usually write reviews but the service that he has provided for myself and my family members has been exceptional and I will never buy a car from anyone else. Dealing with Todd, I know that there will not be any of the typical headaches that usually come when buying a car. I have also always used the service center for my oil changes and routine maintenance, they are wonderful and their prices seem to be the best around. I highly recommend dealing with Todd at Chevy 112.
Customer service rep Manny Silva is courteous and very helpful. He is an essential part of this organization
This parts guy in the parts department is a real gem im going to keep writing negative feedback to you do something about him. He needs to be retrained in customer service. What a scum bag
I had been looking for a car for a few months. I kept going back to the Traverse. Tricia was my salesperson and she was very helpful in helping me make a decision. She was knowlegeable about the car. The transaction went very smooth and I was happy with my deal.
Our sales person, Austin, was extremely courteous and helpful. Would recommend him to anyone interested in purchasing a new Chevy.
Great service done in a timely manner by a very professional mechanic. Whats's not to like !!!
Very qualified and personable employees. Dealership bright and clean. The gentleman, Anthony Pavone that my daughter and I dealt with was pleasant and very straight forward. I would recommend this place.
Bought a used Chevy Silverado 2016
It didn't come with backup camera Navigation system that and work I had to buy it separately Very disappointed
I was traveling up from North Carolina and I was having an issue with my vehicle. I called Chevy, told them what I was experiencing, told them the research I had done, and they actually listened. Then took 3 hours to fix a problem I had to visit my local Chevy dealership numerous times to be addressed with no fix. All Chevy dealerships should operated like 112.
Had a wonderful Salesmen His name is John Markel. He treated me with respect and he came through with all my must haves on my vehicle. Great job. Thanks
Do not go here. Bought a ford focus last summer, and had all sorts of problems, including transmission problems. Plus I went to another mechanic a week later and they told me that underneath the car there was so much body damage that it had to be replaced. Nissenger doesn't return calls, the warranty of the car is actually in somebody else name, the car shouldn't of been in the lot and not my transmission needs to be service again. Do not go there! They sell broken cars! And they do NOT return your phone calls, they are typical used car salesman.
Horrible!
05/02/2017: Steering gear FAILED and almost killed me, repairs for steering gear will be over 1500. They sell broken cars with fake warranties. DO NOT GO NEAR! THE WORST
DEFINITELY THE EASIEST LEASING EXPERIENCE EVER. SALESMAN (KEVIN BEYER) WAS EXCELLENT!!! WE'LL BE BACK.
When it came time for my mother to shop for a new car the staff at Chevy 112 made it easy and pleasurable. Austin Malkasian and Joseph Donofrio were extremely patient and professional during the entire sales process. My sister was so impressed that she ended up with a new car as well. Signing all the paperwork with Brian was simple and to the point. I will recommend Chevy 112 to all my friends and family.
Anthony was very helpful and professional. All the staff members were great with communicating and discussing my options
I wasn't able to get vehicle I wanted but salesman was honest and not pushy just to make a sale.
Not helpful. My husband and I purchased a vehicle from them 2 months ago. We went in for a 2012 Chevy Traverse. We ended up getting a 2010 Chevy Traverse because the numbers were better for our budget. Before choosing the 2010 model we were shown a 2011 model. We gave it a test run and really liked it. The ride was smooth, the interior was nice and the tires were good not worn out. We return to the showroom from our test ride and they begin to crunch the numbers. All of a sudden the manager is yelling at the salesperson saying he was not supposed to show the car because it was not ready to be listed. So how did the salesperson know about the car and the price. Classic bait and switch. The manager tries to get my husband to purchase the 2012 model. The very same model that was above our budget. We decline and then they show us the 2010 model. It's been over 3 hours now. So the numbers work on the 2010 model, we like it so hooray we have a car. Fast forward 2 months and my husband is noticing the brakes are squeaking, the power steering is acting up and the switch on the backseat door to lower the back passenger window is not working properly. He contacts the dealership and because he is over just 1 day on the extended warranty he is told he will have to pay out of pocket. The service department was rude to him. He asked about a courtesy car since he uses the car to get to and from work and he gets no answer in return. He tells them he does not live in the area and nothing. So they are not trying to work with us at all. It's all about getting your money once they have it they are done. Unbelievable. I would never recommend this place to anyone. Stay away.
Working with Bob Shortly was a fantastic, relaxing and enjoyable experience.
Had the absolute pleasure of dealing with Anthony Pavone. He was not your typical pushy salesman and was very easy to work with I will recommend Anthony to everyone
My family just purchased and leased cars from Chevrolet 112 on Sunday
October 7th. We were treated professionally and without pressure to buy
or lease. They gave a great deal to my daughter with her lease and I purchased a car as well. They did everything and I drove my new truck
the next day. I highly recommend this dealership if you are interested
in leasing or purchasing a car. Shout out to Matt and his boss for making
the acquisition very pleasurable.
I worked with Kevin Beyer, who was a great guy! He and the manager were very helpful. I was looking for a used mini-van that could accommodate our family (taking our two kids back and forth to college) I found one in the price range we could afford. We were unhappy with a few scratches and dings and they corrected it all! When I picked up the van it looked brand spanking new! I was very happy with the finance department as well. $1500 down, a car payment we could afford, and overall, a NO DRAMA SALE!
I went to multiple car dealerships before this one and was just starting to give up hope. I called Chevy in Smithtown and the salesman was so rude to me so i thought id give it one last try and i called Chevy 112 about a GMC Terrain i saw online and Chuck was VERY NICE & told me to come check it out. I went down the next day and bought a car! They gave me an incredible deal for a Chevy equinox and kept there word about everything, no hidden fees etc. I would go there again & again. Thank you Austin!
Never again will I have my vehicle serviced at Chevy 112.
****Review****
I had my car (a 2009 Chevy Aveo with 86,000 miles on it) "serviced" on the two following dates:
September 11, 2015 - Faulty Exhaust Solenoid & Connector (Replaced) - Total: 643.29 (Total Invoice w/ Tire Rotation: 731.31)
November 25, 2015 - Puncture in Heater Hoses (Replaced) - Total: 446.01 (Total Invoice w/ Oil Change and Filter Replacement and Tire Rotation: 549.59)
On Monday, December 6, 2015, I noticed comparable symptoms (a plume of white smoke emanating from my hood--this time accompanied by a small flame) that were "resolved" by the aforementioned servicing of my vehicle.
So, in short, I paid a total of 1,280.90 in repairs and vehicle diagnostic checks for continued car trouble; and now I'm looking at a c. one-thousand dollar fee to repair this current issue.
(Note: My vehicle is currently being serviced by KIA off of Bohemia; however, I'm starting to lose faith in many of the big-name automotive service centers on Long Island. Also, I'll update this review to provide the specific issues and what has been allegedly addressed.)
****Short-Term Recommendation****
Go elsewhere. (Where? At the moment, I don't know.)
Long-Term Recommendation (to self): Learn how to repair your own vehicle (or check to see if a friend or relative is a mechanic).
I brought my car in on 03/17/2020 for an oil change and a shimmy in my left front wheel. I was told I needed a rim and tire which I told them to order on that day. On 03/23/2020 I called to find out the status and was told it was on it's way. On 03./26/2020 I called again to see the status and was told I'd get a call back which i didn't. on 03/27/2020 I called parts and found out it wasn't even ordered until the 23rd. Here it is 04/01/2020 and I still don't have my car. The General manager nor their owner returns any of my phone calls. This will be my last service there. How come Nick Illiminato, the Internet manager doesn't respond to me?
Top notch service department. Reed was awesome to work with. I have a 2013 Chevy Volt which most mechanics will not touch. Just did my 100k mike service and had damage repaired from a pothole. My car drives like new again. The dealer service may cost a little more, but you get what you pay for. Everything was done right in one trip. Thank You!
Anthony Pavone our salesman was fabulous. I have already recommended him to friends. Our buying experience was great. Thank you for having him on your team.
Visited 112 chevy on feb 27 looking to trade in my 2012 Equinox for a newer model. Bill S my salesman was very helpful and patient with me as my budget was a tight one. We decided a lease was best and was able to drive away in my new car 2 days later. Also received a courtesy call from Bill a few days later making sure i was happy with everything and offered his assistance with setting up the infotainment system for me. This was my second purchse wwith 112 chevy and will return again
I scheduled an appointment to have the oil changed, the drivers side doors aligned since the bottom of the doors are not flush to the body and the Bluetooth has been acting up.
The only thing that was done was the oil was changed.
I was told that I would need to arrange on a separate visit to have the truck sent to the body shop to check out the doors. I needed the truck and I didn't have time to wait around. I should have been offered a loaner so I didn't have to make another trip.
ALSO: While I was waiting to pick up my truck there was another customer in the waiting area with a very large dog. The dog started to snarl and growl at me and then aggressively started to bark and lunged at me (This will sound a bit much to some people to understand but I was fearful for my life. The dog was big and the threat was real.) I went into the show room to calm myself but had to go back in to the service area to check out. When I returned the dog was laying on the couch in the waiting area where I had to pass to retrieve my truck. I asked the gentleman to hold his dog while I passed and went on my way. Two of the staff came out to go over the issues with the truck and asked me what had happened since they heard the dogs aggression towards me.
I don't blame the dog, due to COVID restrictions I was wearing a mask and I'm sure the dog was just being a dog and he didn't like the man behind the mask.
I think Chevy should reconsider allowing people bringing dogs into their building while people are required to wear masks.
I am giving a 3 out of 10 because only one of the three issues were addressed during my visit.
Anthony P. was up-front, honest, informative, and very helpful with the whole process. He went above and beyond to make sure we were satisfied and was extremely transparent every step of the way. This is my first experience having a salesman actually be honest and not play games and it was really a great experience. I will be sure to refer my friends and family to see Anthony. I am now a proud and extremely happy Chevy owner! Thanks again Anthony for living the right way and being straight forward!
We are very pleased to have had Amro and Oscar help us at chevy 112 . I was going from dealer to dealer for a few months. Oscar and Amro made purchasing a vehicle a very pleasant and friendly experience. Thank You
Holy cow. This place is not very friendly AFTER you make the purchase ! Plus, you have to love how The dealerships workers, family and friends make the 5 star reviews.
Update to this review: Mr. Guerra has done what he promised to resolve this issue and see it through. Thank you!
STAY AWAY FROM NESENGER CHEVY 112
On 9/2/19 I traded in my 2017 Nissan Frontier for a 2019 Chevy Silverado and part of the deal was Chevy 112 would pay off my last 4 months of the lease, which they did. Problem is they never reported this to Nissan and my Frontier sat in the Chevy lot until February 2020 and the only way I found out about this is by being harassed by Nissan. I called and spoke to 2 people in the Chevy 112 Finance dept, Russ & Oscar and was assured that this matter would be fixed. Well here it is July 8, 2020 and nothing has been rectified. I am now in collections because Nissan states that I missed January & February 2020 payments, my credit has tanked and I am now forced to retain a lawyer to fix this issue. I emailed the General Manager Oscar Guerra, the Sales Manager W. Stevens and the Sales Man Anthony Pavone on 6/30/20 and guess what? I have been ignored once again by this dealership. Do not use these people, do not go to this dealership. I will not be going back to them when my lease is up, nor will I refer anyone to them. I even attached a photo of my collections letter. I have made numerous attempts to communicate with Chevy 112 and no one cares.
Returned my lease here when my dealer was unable to help. Chevy 112 was very friendly and accommodating, I was in and out quickly. They are truly professional and addressed my needs immediately, especially with how difficult it is at this time I really appreciated all their patience and their can do attitude. Thank you!
I have a nice encounter with a dealer name Mathew. He is very nice and understands what I need. Thanks to him.
Nice dealership friendly staff, not pushy. Will work magic to get the price right.
Would recommend chevy112 to anyone. Especially over the Chevy in Riverhead. Definitely go here to 112. We walked in and were helped immediately by Billy. Within an hour we had chose a car to lease and came to pick it up the next day (it was a floor model). Excellent service from all departments and fully taken care of. Smooth process all around no issues and no pushy sales. Thanks!
Big thanks to Bill Sardone and your team at Chevy 112. Not only did you put me in the truck of my dreams, but you were honest, expeditious, and professional.
Bob S. Was my salesperson and he made my car shopping experience very enjoyable. He was able to get me into the car I wanted for the price I wanted. I left a dealership for the first time in forever feeling happy. I love my new vehicle & I would highly recommend him.
Would never recommend. I brought my car in and I got it back even worse than when I dropped it off. I was told to bring oil receipts and than they would fix my car. I found receipts and they will not fix my car. My Camaro needs a 3rd engine. Chevrolet doesn't warranty their warranty work. I asked to speak with the general manger she was conveniently unavailable every time. I have even left messages and she hasn't called me back!! Will never buy or go to another Chevy ever again.
Horrible service and Money hungry reps. Wasn't trying to work with me. Was worried more about monentization
They were very friendly salesman's I'm not pushy which is nice
All of the employees at Chevy 112 have shown courtesy, respect and concern the few times I have used their service. I am a happy customer.
Absolute worse dealership ever! Don t fall for their scam! Purchased a 2010 Chevy traverse with only 38,000 miles on it. Was a complete Lemon car masked by a new timing chain replacement. Within 8 months the car needed work up to 5,000 dollars! We unfortunately moved out of town shortly after the purchase and could not bring the car back to New York for the repairs. The manager offered no financial assistance and told me to take it up with Chevy headquarters which you know would do nothing. I am now in a hardship paying off the work on this lemon car that was sold. Don t fall for their tricks like we did. Would like to see if someone from their department even follows up on this post.
Replying to you Nick, We did not have an extended warranty option to purchase on the vehicle. Stop lying for your awful dealership and I hope you all get exposed by the better business bureau. Fran was one of the worst people to work with their and your dealership has done nothing but cause me grief and put my family into financial hardship getting this LEMON you rigged inspection to put on the street, paid off.
I have leased three cars from Chevy 112. I would recommend to family members. I am treated so well in the Sales Department and the Service Department too.
Everything was done in an appropriate, timely manner.
Got me in , gave me a loaner( I have a special needs grandson) . Absolutely no waiting around. Great service
I went in to Chevy 112 on Presidents Day just to look but was willing to listen after having a good conversation with their internet manager, Nick, over the weekend. Unlike most car guys I ve dealt with, he seemed sincere and genuinely motivated to help me get out of the 2012 Equinox I was driving. When I got to the showroom, I was greeted by a salesman named Amro who immediately began working towards securing my business. He worked out all of the financials for me on a new Traverse and went to bat for me with his leadership to make sure I left with a deal in place. As someone who has spent 13 years in Sales myself, I knew he had chops as, after a couple rounds of back and forth, he asked me straight up if I go back and get me what you re asking, do we have a deal? . I gave him my word and he did what he said he would. After another round of dealings with their finance manager, Terry, I drove home that night with a brand new 2018 Traverse and, while it s only been two days, I couldn t be happier. Major Kudos to Nick, Amro and Terry for doing a great job of not allowing me to walk out without a deal in place and they did so without being anything but genuine and transparent. They have a customer for life now.
Had an issue with a used car purchase falling through and Todd Favaloro went above and beyond to rectify the situation. Thank you Todd for making things right!
We found the dealership to be a very safe environment due to the Covid 19 restrictions .
Our salesman was experienced and knowledgeable with his inventory. He answered all our questions and provided us with great service!!!
Chevy 112 more than meant our expectations!!
chevrolet112.com
