Chevrolet 112 Reviews

This is the second camaro I have leased from this dealership and both times I have had the inconvenience of taking BRAND NEW cars in to be serviced. This time, the problem was transmission oriented. This should not be. As a matter of fact, during the duration of the 3 year leases I enter, I should never have to service the car besides oil changes and POSSIBLY brakes. Having said this, the staff was helpful because of the issues I faced with the brand new car and were sympathetic to the inconvenience of the situation. I honestly don't know if I will lease with this dealership again after leasing two cars and having two significant problems with the brand new cars.

One of my best experiences leasing a new car. Smooth from start to finish.

They are a man of there word. If there was a mistake they ll fix it. I was happy with out come so far.

Needed a Eqonox lease for my sister after visiting multiple Chevy dealers this was the last stop, or we moving to a different brand, due to the horrible run around and service. Walked in and met with Kevin J Beyer, at 9:00am with in 15 mins he spoke to his manager Joseph A. Donofrio between the both of them they not only met with our needs but exceeded them!!!!!! Hands down the best service ever received!!!!! They made it easier then ordering breakfast!!!
If your shopping for a car this is the only dealership to goto. Save your time with all the BS and come here!!

Our salesman was very professional and we got a great deal!

They 100% have the WORST service department. Every time I bring my car in for a simple oil change the next thing I know it has a mile long list of things that are wrong. Last summer I bring my car in for an oil thought everything went well was asked if I wanted a tire rotation done for 2$ so I agreed. My car was finished so me and my 2 small children start heading home about 20 mins into our drive home I hear my tires start rattling so I pull over to check it out and 5 out of my 10 lug nuts on my front 2 tires were all completely loose I could remove them by hand and 4 of them alone were on one tire. I call them up they send out a shuttle to get me and my children and a tow truck for the car. They fixed the problem with their top corvette guy meanwhile I drove a Chevy Cruze but ok. They offered me 3 free oil changes and a free inspection. When I bring my car in for that free inspection of course since it was free my license plate bulb was out I m sure because I was there for a free service so they had to make there money somewhere. My husband flipped and magically they were gonna take care of it which I m sure it was even out in the first place. Now tonight I bring my car in for an oil change and inspection mind you my car was perfect fine upon dropping it off. I get a call and my head lights out which cost 80$ the replace completely ridiculous and I was told my brakes were metal to metal and when I wasn t doing the brakes next thing you know they have 1 mile til there metal to metal but it s pass inspection. I bit the bullet and paid for the bulb just so I d past. When I when to pick up my car I started the car and checked the lug nuts as I always do just out of not trusting them from the last time and when I get back into my car I have a flat tire all the way down to 11 PSI and all my tires were perfectly fine upon dropping it off. Thankfully someone was still in the garage to fill up my tire. When I get my car home my husband starts hearing a hissing noise coming from this tire. My valve stem was loose and I don t really find this a coincidence but all my tires had valve caps on except this one that magically had a leak when it was perfectly fine the day before. I wasn t told about a tire leak when I spoke with reed on the phone about my magically broken head light and bad brakes. THIS IS SERIOUSLY THE WORST CHEVY SERVICE DEPARTMENT I HAVE EVER DEALT WITH. I have never once picked up my car from them without something being wrong. If you can stay AWAY from this service department save your self the headache. And they only got 1 star just so I can leave a review they really deserve no stars at all and should honestly be shut down in my opinion.

Where do I start .. I guess I have to start off by saying Chevrolet 112 made it possible to get the car of my dreams. After totaling my car, the staff over at Chevrolet 112 specifically Anthony Pavone made the transition quick and easy into a new vehicle. That vehicle being a brand new 2019 Camaro SS 1le!!! I must admit I was not in the market for this caliber of a car but after sitting down with Anthony and going through the fun round around as you may call it, I could not leave the property without my brand new car. The process was Fun, Easy, Professional and overall a great experience! We all know of someone who had a bad experience with a car dealership! You will not have that problem here. Don t think twice when buying a new car! Go to Chevrolet 112 and ask for Anthony! You won t regret it!

Very helpful and friendly. The same technician worked on my car from a service visit 9 years ago. He did a great job then and did a great bjob on this visit. His knowledge on the vehicle and in this case the engine was impressive.

Just leased a 2019 Equinox from Chevy 112 and had a great experience. Steve Opatowski, my sales rep. was to the point, listened to what I needed and made the process effortless. My car was ready when promised, and all of the terms we agreed on a few days prior, remained the same without any surprises at the end. And in all honesty, I am not a person who leaves reviews and when I do, it means I was really happy with the service offered.

My experience with them was horrible from the min I picked up the phone to call them in march till today .. I cant even explain how bad of service they give you. I called to bring my truck in bec I was told something was wrong with the engine and they told me I can drop it off whenever but they wont look at it for a while bec they are busy. then after talking to corp they agreed to take it in.. ordered parts overnight with out asking me. then gave it back with out fixing what the serious problem was. I was given a rental car bec they don't have loaner cars an tell you its taken care of bec they don't. Then I was given my truck back as they closed an I get in it an notice they didn't fix the engine. I called for 3 days after that trying to bring it back an they asked me if I warmed it up an that's how its supposed to drive. finally they let me bring it down and they tell me they will call me.. 2 days go by and I don't hear from them so I call.. they say oh yeah.. we ordered a new engine and have to wait for it to be delivered.. thanks for letting me know! so by then ive had 2 rental cars and told they were taken care of. i get my truck back finally and its got paint that was sprayed all down the side of it that you can tell someone tried to wipe off it and the front bumper isn't on all the way. the hood is put on at an angle. today the guy at chevy told me all i have to do it take it apart an put it back together! really! So ive been called 2 times a month since may from the rental car place telling me they never paid the rental bill an that i will be charged for it and every month i call chevy and tell them an they lie an say its being taken care of or its going on today or this week.. ive heard it all..an now im being told that they wont cover it and they have no notes in the system saying they would.. oh how convenient of them. so as of now they wont do anything and i have over $600 in rental charges with my truck messed up and stressed out from the hell they have put me through since march! I will never own a Chevy again!

We have bought 5 vehicles from this dealership so far and they never disappoint. We will continue to use them in the future.

Very knowledgeable staff. didn't rush or push me into a purchase. Very Patient.

Heidi was great. Helped me get my oil change appointment. She is a pleasure to do business with!

I had Bob Shortle as my salesmen. Shopping around for the vehicle that best fit my needs I did visit other dealerships. Bob seems to be the only salesmen that still believe in customer service. He took the time rather then tell me to look on line and get back to him as other dealerships did. I know its the computer age but old school is the best way !!!

My son's new car was always in the shop. He's turned it in.

Had a great experience at Chevy 112. Very professional and the salesman knew what he was talking about. Truck came 2 days earlier than it was supposed to arrive.

Tom was great! Got me exactly what I wanted and nthing change at signing and i was sure something was going to pop up. I was glad to be wrong lol.

I found Bill and Austin to be very trustworthy and honest. I am and will be a repeat customer.

seamless appointment event,,, was greeted courteously and paperwork was prepared
all concerns were taken care of in addition to an oil change,
car was returned to me in a little over an hour, and all was well

I went for an oil change and ended up waiting for close to two hours! And saw 3-4 customers that came after me come and go before my car was done! I have several friends who've worked for dealerships so I know an oil change definitely doesn't take more than 15 minutes and I even anticipated waiting for 45 minutes to maybe even an hour but close to 2 hours is completely excessive! I had other plans for the day that were ruined thanks to Chevy! And I was told by friends from other dealerships that it was most likely because of my complementary oil change, since I wasn't paying any money I wasn't a priority which is disgusting because the whole reason I received the free oil changes were because of my terrible experience getting the car! This is my second (and last) lease with Chevy 112, I can't wait for my lease to be up so I never have to go there again! Always leave there with a bad experience.

Our sales consultant Ryan was a pleasure to work with! I have leased many cars in my life and I ve often have not had good experiences at dealerships. Our experience for the process of our lease was quick, painless and personable! Especially since we have a two year old and time is very limited, the positive experience we had was appreciated more than most! Thank you Ryan and Chevy 112!

Pleasure coming to the dealer. People here always ready to help.

The female who finalized my bill was amazing. She made sure I was out just in time to make it to my son's football game. She was not only compassionate but understanding. I wish I knew her name but she was absolutely amazing. Thank you again. If she was duplicated throughout the entire service department I believe it would be run much smoother. She is the only reason I am giving this review.

I bought a chevy Cruz a few year back from chevy 112 and everyone there was friendly and helpful thats why we came back to purchase are new Traverse LT they had the color and trim package we wanted Steven was are sales man and he was able to get the payment to where we wanted it to be a month thank you Steven for all your help

Probably the worst I ever experienced. In the past 3 years I bought 3 vehicles from Chevy 112 adding up to 160k. I purchased an extended warranty for each vehicle. The warranty was a complete rip off. I had problems with my rear brakes on my 3500hd chevy truck. Steve in service gave me a quote to repair the breaks for $1100 to $1200 dollars I asked what the warranty covered and he said only the calipers and I would be have to pay for all the rest of the parts and labor. I questioned it and I asked how much is the warranty covering as in dollars he said about $400. I felt the whole job was to expensive so I brought it to a machanic I have used before. He did the same job with all GM parts for $1100 dollars. So I would like to know where the service guy came up with his price. If the warranty was obsorbing $400 worth of parts I should have been quoted $700 or $800. This really upsets me especially after I have been a repeated customer in the past 3 years. As for the service manager Steve he was rude in how he handled the whole situation and gave fauls allegations as for the quote and other things he said as in he told me the vehicle would be there for a few days. When he never said such a thing. Needless to say Chevy 112 will not be getting my business as for buying any furthe vehicles or fixing any of my vehicles if not 100% covered under the warranty wich I paid a lot of money for only to be told it will only cover part of the work.

Salespeople, Ralph and Sarah, were fantastic, courteous, knowledgeable, and professional. The finance manager, Oscar was very helpful too. They understood my needs and wants, and got the deal done quickly and efficiently with as little work on my part as possible. It was a great experience and I would highly recommend this team to my family and friends.

Good service! Friendly staff but ever busy...need to get an appointment at least 2 weeks before

I had a great experience and Kevin helped me find the perfect car for me! This was my first time buying from a dealership and Robert and Kevin helped me in every way to make it a very smooth process and I am very happy with my purchase of a 2020 Chevy Equinox

Big Chevrolet Car Store... They have too many car alternatives...

Drop my truck off for a diagnostic Sunday night for a Monday morning apt. It is now mid-day Tuesday and the truck hasn'y been touched yet. I took the keys back and canceled the service. I won't give my money to a company so disrespectful of customer's time.

We drove up and down 112 this past Sunday looking for a car. Our last stop was Chevy 112. We walked around the parking lot before going in for help. Devan H came over and we told him what we were looking for and our budget. He took us outside and showed exactly what we were looking for and we bought it. He answered all of our questions and even the questions our kids had for him. He did not push us and gave us sometime to talk about things. After we had left that day we of course thought of a few questions. We called him and he answered them for us no problem. I would absolutely 100% recommend anyone looking for a car to go to Devan H.

Completely unreliable and untrustworthy. My car was totalled in January, so I went to Hyundai and bought an 08 Kia Sorento. It came with all sorts of issues. The check engine light was on so before I bought it and brought it home, their service department checked it and realized the fuel pump needed to be replaced. They gave me a loaner car to use in the mean time (because they wanted my business of course). Then a week later, I picked it up. Within the next month, there was loud buzzing coming from the after-market stereo system every time I hit a large bump or hole, and the air compressor needed to be replaced. These are huge problems... this car should have NOT been in the lot. I brought it to them to fix and I went without a car for five days, because they "didn't have any loaner cars", so I couldn't get to work for a week. Tried calling the pre-owned manager multiple times and he was impossible to reach. He won't return your phone calls. No one knew who to transfer me to whenever I called. Oh yeah, and had to take it to a shop again today because now it has an emissions leak. They sold me a truck with a gas tank that was SILICON-ED SHUT to temporarily fix the emissions issue. This is disgusting. I only got it in January, so THANKS NESSENGER!!! This dealership is an unorganized disaster, because it's Mazda, Chevy, and Hyundia as one - do NOT go here.

Their service department is HORRIBLE. Bring in my Chevy for service because it is running rough. Required TWO trips...along with TWO repair bills...to fix it. On the second trip, they told me the problem was "obvious". So why wasn't it "obvious" on the first trip?

Driving it home the second time, heard a rattle. Pull over, open the hood...the OLD sparkplugs are sitting on top of the engine! The mechanic left them there! No wonder it takes two trips to fix anything.

Called the service manager to tell him about. He says "Oh, just throw those out". Yeah; no kidding. Literally morons.

Turned in my 2018 Silverado and re-leased a new 2020 Silverado. Used Anthony Pantone. Absolute gentleman. Easy to work with and like always quick response. Also Irving in finance was awesome also. Absolute gentleman. Paper work and truck was ready like promised and in and out in timely fashion. Treated my boys and nephew awesome also. Thank you again.

They can t handle negative reviews.. there s a reason why they don t allow reviews on their fb page.. and if you do comment something negative they delete it and block you.. find another place

I recently purchased my 2020 Chevrolet Silverado from chevy of 112 in Medford. My experience was wonderful! From the time I drove by and saw the Silverado Black Widow edition on there lot up until this very moment I am very satisfied. I first had to make the phone call to Internet sales where I was greeted warmly by Donna. She then made the appointment with Thomas Hassan my salesman to come in early the next day. Tom made my buying experience a very pleasant one. He worked tirelessly to complete my deal. The next person whom I had to deal with was Craig in the service department. I needed to order a different set of floor mats for my truck and Craig delivered. All three had a hand in making my car buying experience great! I highly recomend dealing with the Chevrolet 112 Team! Thanks Chevy of 112.

I had my car repaired to my satisfaction, it was noticed that my inspection was due and that was taken care of.I waited for the repairs and was out in a reasonable amount of time.

Having to wait 6 plus hours for an oil change and radio display update, because the person who scheduled the appt, put it in as a drop off instead of a waiting appt is totally ridiculous not to mention how unprofessional they are to argue and dance around fact that no one told me how long it would take. Guarranteed the service manager LADY HAS NEVER TOUCHED A WRENCH. Wont be coming back

My 2nd time coming here. Great service. Sales people are not pushy. Staff professional & courteous. Easy to work with. Anyone I know looking for Chevrolet I tell them this is the place. Highly recommended. I travel 64 miles to get there & well worth it

Very unpleasant experience, didn t even want to run the numbers just said the price would be close to $600 a month for lease for Chevy traverse. Will be telling family and friends to stay away. Somewhere along their journey they forgot about the costumer experience

Disrespectful, and trying to rush you into buying a car. Steven seemed not interested in my questions about the car and more focused on closing the deal.

Great cars, good staff...use TrueCar and ask for Kevin!

Fran and her staff always take care of me! Stephen carefully explained what was going on with my car and even texted me pictures. They were as fast as they can and always communicate with me.

We bought a new forest green from here and it was a pleasure dealing with this company. Ahout out to Kevin who was our sales person.

I think giving them 1 star is even too much. The salesman that I had was terrible and rude and tried to say my trade in was trash meanwhile he is not even a mechanic. I went to a different dealer and got my trade appraised very well and walked out with a new car. Better off going to Chevy Smithtown much nicer and professional. Btw I don't know the mans name but he sits at the first desk on the left when you walk in he is so nasty and does NOT know customer service.

Bob was wonderful! I felt comfortable talking to him and telling him exactly what I needed and I felt that he was very honest with my husband and I.

Quick action and expert service

harold corley 202 corvette owner

They didn't seem to want to help u. I had to phisacally ask to b helped

Great service department. Service writers are very nice and not pushy. Parts department is very helpful. Many skilled and fantastic mechanics. All thanks to a Great service manager. Fran is very accessible at any time. They go out of their way to make sure you are completely satisfied and you will be.

Anthony P. made the experience - and because of his customer service skills, Chevy 112 has a customer for life. He was honest, upfront and incredibly easy to work with. He helped me turn in my current lease, and get into a new one with such ease. Irving in finance made the process equally as smooth. I cannot thank you both enough - and I could not be happier. Hands down, best car dealership experience I have ever had. Thank you, gentlemen!

Another great experience at Chevrolet 112 bought a new Chevy Cruze from Bill G. Easy transaction.

I am not the complaining type! Buying a car should be a pleasant experience! If you go to Chevy 112 the last thing you will get is a pleasant experience! The WHOLE STAFF is rude and lazy! The finance team is a disgrace, even the receptionist is rude! You are simply trying to buy a car and they act like they are doing YOU a favor! Shop somewhere else like I did!

Arrived early and was taken right away. Getting friendly. Nice place

I give them 5 star for service since Angela is there. We used to see Angela at a different Chevy on the island. By chance, I called Chevy 112 to schedule a service and Angela picked up!! Do not let her go, she provides the best customer service of any dealership service center I've visited. The best.

Purchased a used vehicle and the salesman Steven O. Went out of his way to make it as easy and quick as possible bc I had my 5 yr old twins with me. Excellent service and he is amazing at his job!

I was glad you checked my A/C and found it just needed to be charged, however, you said you were having a problem getting the left side to work properly. Well, as I drive with the air on and set to just come out the vents, my windshield continues to fog over ON THE OUT SIDE, which means the air is leaking up through the Defroster. I'm surprised you didn't see that.

My first time ever at this service department and it was my worst experience by far! I wait a week for the appointment, which that s fine I have no problem with. But I bring it in after a full conversation with a Service Advisor on the phone, everything changed after I actually dropped it off. I m told that I was suppose to bring paperwork for my warranty but was never told this on the phone. My understanding was that I was dropping it off, would have a loaner and be good to go. Long story short, Reed Speichler was totally unprofessional and basically told me too bad and was unwilling to help me out in any way! I will never go back for service because of this experience unless there is someone more professional and that can communicate much better. I ended up having to leave with my vehicle and no service done on it!

Edit/Follow Up: ***So after a long winded conversation with Fran Lagasi, the Service Director, the situation only got worse. She repeatedly defended Reed and at the end after almost convincing me to return, told me that if I don t take this review down, not to even bother coming back! I really don t recommend any one going there for any service needs! I can t even believe how unprofessional these people were. They are a perfect example of how hard it is to get good service these days especially when my livelyhood depends on my vehicle! They don t care one bit!

Bob the sales manager and my salesman Steven Opatowski was really competent and was able to answer all my concerns and questions. I am really happy with the service I received at this dealership.

Hyundai 112 exceeded my expectations. I spoke with Donna who was such a huge help throughout my entire process in getting a new car. She stayed late from her shift to make sure I was taken care of. I cannot say enough about how great her customer service is. I felt so comfortable speaking with her about any of my requests and she never made me feel pressured. After receiving such great customer service from Donna she made sure I was taken care of by Vic who was another huge help. He was friendly, responsive and extremely accommodating. He worked around my busy work schedule and got a lot done without me being there. They were both able to help me get a car in the fastest and easiest way possible. I highly recommend them to anyone! Car shopping has always been super stressful for me and they made it so easy and enjoyable.

Ryan got me in and out. Took about 30 minutes to pick up the car and only about an hour to pick it out. He helped me move my carseat and stroller while I was with finance. Couldn't have gone any better. I definitely recommend

Dropped off my truck at 8:30 am and picked it up at 5:00 pm - everything was done and in good order. I really like this chevy truck - continues to run like a new vehicle after 3 years and 33,000 miles.

Matt and the rest of the team got me into a 2016 Silverado at the price I could afford! I have said nothing but good things about you guys since the purchase! I look forward to dealing with them again!

Second Review! Got ANOTHER truck from Matt P a few days ago! Traded in my 16 Silverado for an 18 BLACK PACK 'Rado and I LOOOVEE IITT!!! Once again Matt P and the sales staff went above and beyond to find my truck and deliver clean and ready to roll! I will see you guys in August to get my wife an SUV!

Third Review! (Late review) Got that Tahoe I had mentioned in my previous review, Once again, Matt absolutely NAILED IT, matching black edition to my Silverado, the driveway looks fresh! See ya guys again when she lets me get my Camaro next :)

Buy all of my vehicles here. Fast and reliable service department

Bob was an excellent associate and made our experience very comforting. Thank you bob and thank you Chevy 112! We will purchase from you again.

Always get in & out in a timely manner.Great customer service.

Just leased a 2019 Chevy Equinox and had a wonderful experience. The salesman, Lamelle, was not only knowledgeable but very personable and went the extra mile to help us with everything. We spent a weekend looking at our options, but the friendly atmosphere and our interactions with Lamelle brought us back. We couldn't be happier! Best experience I've ever had at a car dealership, hands down.

Service is always exceptional here! I have been to the rest and always come back to Chevy 112. They are always so helpful keeping my Chevrolet Cavalier up and running!

My overall experience was truly seamless
Tricia my salesperson made everything from start to finish as easy as possible
I was shocked how quickly and organized my pickup and return was. Thank you tricia for all your help

I got a great deal on a 2019 Traverse. Always a pleasure to deal with Steveo. Makes buying a car easy.

I stopped in here to look at the new Chevy Blazer. Awesome looking SUV, but it also had an awesome looking price tag. To their credit, none of the sales people bothered me.

Been many years since we have looked for a new car!
Matt, our salesman, made our search so easy!
We were limited in our budget, and yet he was able to make it happen!
I am so grateful every morning when I get in our new car!
Thank you!

Wow. Stay away from these crooks. Especially Ginger the Business Manager. She Lies like a rug! Don't believe a word she tells you and READ THE FINE PRINT! Better yet, have your Lawyer read the contract first! Even Better, stay away from them!

Bought a Used car recently and was offered an extended warranty. Declined the warranty and they said, well, you can only get it when you purchase the vehicle. So, why don't we just include it and if you change your mind, call me Monday and we will take it off!
Well, Monday came and we called, and Ginger said, come in Wednesday and we can change the paperwork, No Problem she said. Wednesday, I go there like she told me and she just happens to be off that day! After protesting, they called her cell and she said " Ooh I forgot", no problem, I will get you a refund! I said, I don't want you to refund it, you told me you would not even send the paperwork in until you got this taken care of, Ooh I forgot that too!
Now almost $4000.00 has been added to my finance amount and almost a month later, I am still waiting for the check.

No Returned Calls,
No Check, No Satisfaction

Oh and Best of all, The Used Car I bought STILL HAS THE FACTORY WARRANTY which I found out from the dealer and that is why I do NOT NEED the extended warranty!

Highly recommend Chevrolet 112. A great big thankyou to Oscar, Bob S. and the rest of their team for their professionalisms in leasing a new vehicle. Thanks to them they made this transaction very smooth and stress free. It was a pleasure doing business there.
May 6, 2020.

I had my 2015 2500 HD serviced for the first time today. When I received the truck back there was a dent and scratch on the rear corner panel. I brought it to the managers attention and before she even saw it she said "we didn't do anything". I explained to her I just got the truck, this damage was JUST done while it was in their care. She then told me "this happens all the time, good luck". She then walked back inside. Service was EXTREMELY poor and staff was even worse, completely unprofessional and helpless. Im now stuck with $1500 worth of damage on my truck that I will relentlessly be calling consumer affairs, corp headquarters, and my insurance company. I RECOMMEND NOBODY GO TO CHEVY 112.

I brought my Equinox in last Tues. for a Wed. appointment. I called on Wed. 3 times and never received a call back. At the end of the day I called and was advised that my car was not ready because the technician went home sick. I can understand things happen but there was a lack of courtesy by not informing me. Fortunately, Mary did an excellent job of service recoverey by getting the part and providing me with a free car wash.

I lease from them and the service here is great And I think I am going to lease my 2019 Chevy Traverse from here.I was looking at them 2019 Ford Explore Going with my first choice

Parts was unable to give me a part number on the phone

Austin at Chevy 112 is a sweetheart. Such a nice guy to purchase a car from. He s not pushy or persistent, he s calm and respectful. I would definitely recommend him to anyone looking for a car.

The service was great and friendly customer service.

Great service. Addressed all my concerns. No issues. Explained what needed to be done.

Highly recommend! Our salesman was Tom Hassan (who was highly reccomended to us) was above and beyond helpful! Great experience! We are extremely happy!!

After speaking with the maintenance manager after my first experience, customer service had improved greatly. Once the work on my 2020 Colorado was completed, Courtney, a service advisor came over and explained what was done and if I had any additional questions of concerns be fore leaving. This time, completely satisfied. Thanks Courtney!!