Chevrolet 112 Reviews

Very helpful I would always go back to them to purchase a new car

I had the best experience. Kevin was super helpful and patient. It was dark and getting closer to closing time when I stopped by. The car I saw online was not available (Kevin searched for it for about 10 minutes), but fortunately they had a similar vehicle with has more features. Kevin showed me the car, he was not pushy at all, which puts me at ease. He worked tirelessly the next day to get everything ready for me. Ervin at the Finance dept was super helpful too. Everything was a breeze, from the moment you walk in to the moment you leave with your new purchase! I would definitely recommend Chevy 112. The best experience at a car dealership, which is rare!

Certain employees are working harder than others to make the guests happy/ satisfied.

JULY 15 2020 Lease for a 2020 Traverse -Smooth deal, it was done all 100% over the phone & email. They delivered exactly as promised !!! Thank You Chevy 112 ..... The old way of doing things & getting ripped off by other dealers like Atlantic Auto Group should be abolished & banned.. Highly recommend leasing/buying from 112 Nesenger Team -- Got my friend a Kick @ Nissan 112 & my mother a Sonata @ Hyundai 112 -- Very Happy Fair Prices !! The sales representative Bob Shortle is a stand up guy

We were helped by Roy Miranda. We arrived knowledgeable, and knowing exactly what we wanted. Roy could not have been more friendly, accommodating, and NON pushy.. He was himself very knowledgeable, and was of tremendous help. He did not rush us and honestly treated us like family. Also, Mr. Guerra, who I believe was the branch manager was a pleasure, and also NOT pushy. They treated my children well, and for that reason I would 100% recommend this dealership to any friend or family member.. This is NOT the same as some other Chevy dealers who I will not mention. A real pleasurable experience, thank you 10 stars!

They have the best deals on labor day got a new Tahoe , Tom Hassen was a big help

Ordered a 2020 Camaro in July finally arrived in January and had discoloration on the side panel. Upon time of delivery car still had discolration on paint and was poorly detailed with caked on mud. Asked to address problem came back two days later to a ding on door and paint stain still visible obviously not corrected and now the front spoiler was scratched up bad. I was clearly upset this was my specially ordered car and damaged before I drove away. Words from Oscar the sales manager. This is as good as it gets I'll give you your deposit back. Oh did I mention Steve O my salesman was no where to be found instead of correcting the problem. Thanks Chevy112. Bought two previous cars from you and this is my treatment. One star is for the clean bathroom

We went to Chevy 112 with the intentions of buying a pre-owned Chevy Tahoe. Tricia was a fabulous saleswoman! She made our experience as quick and easy as possible. She was so knowledgeable and not pushy. Tricia stayed later the day we were picking up the truck, and made sure we were 100% comfortable with it before we drove away. I will definitely recommend her to our family and friends.

I purchased my 2018 Chevy Equnox .I would just like to commend Matt for his excellent service and great deal.

Everybody what we came in contact with was professional and courteous. Buying our car was a pleasant experience

Matt Petter was professional, answered all my questions and had an excellent technical knowledge of the vehicle. He went thru the personal settings and customized the configuration for me. Great job!

They helped me to get the Tahoe of my dreams when other Dealers were not so helpful...

Service was efficient and professional. Frank at the desk was helpful and considerate. Also Joe the driver who took me to and from the dealership was kind and careful.

Highly recommend Steve was our sales guy was very helpful also John was a pleasure to deal with as well, no bs I definitely will be coming back to purchase another truck thanks again for the great experience

I came in for an oil change and inspection. I know I have tints on my truck and since it is a new law vehicle can't pass inspection, they did it anyways and removed my inspection sticker and now I have no sticker on my vehicle when I should have been told up front they wouldn't do the inspection due to the window tint and I would have left. The female customer service agent was rude and not friendly at all. I will definitely never step foot inside that dealership ever again. I was thinking of getting the traverse for my spouse, but I will go elsewhere. I haven't had a good experience with this dealership since I brought my truck there last year in August.

Very quick service and wonderful to talk to the team

My wife bought a Hyundai Palisade and I purchased a Chevy Silverado. We are incredibly happy with the vehicles and the car buying experience we experienced at the Nesenger Dealership. Every employee was welcoming, friendly, and knowledgeable. They were incredibly patient in answering all of our questions to make sure that we were happy and comfortable with every phase of the buying experience. I would highly recommend the Nesenger dealership to anyone interested in purchasing a vehicle.

Service dept is a rip off.. charged 140 for labor for a 15.00 test... stay away!!!

I purchased 3 cars from chevy 112 and send 2 friends to chevy 112 and they purchased 2 cars each from chevy 112 and when I took me 2017 cruze in I was charge $141.00 for a diagnosis to find out what is going on with this car

This was my first time here. I had to come in for a recall. Angela at the service desk was wonderful. I was out of there ten minutes sooner than their estimate. I will likely be back for additional services.

My sales person Trisha was very helpful as always. I purchased a vehicle from her 6 months ago. Great experience.

While I was looking for a truck, my first so was Chevy 112. The salesman was not knowledgeable about his product and tried to sell me on what I did not want, I went to a Ram dealer instead.

Thanks for destroying the interior of my truck. After bringing it back to the service department 5 times and hacking my headliner and reinstalling broken clips that should of been replaced.I had to have another dealership do the repairs, and guess what it took them one time to fix your hack job.

Great place; the three Rte 112 places Chevy, Mazda and Hyundai.

Purchased a used car, that I felt needed new brake pads and rotors, and the tires were questionable. The pads were replaced, front rotors were cut and rears were not. This will be my last Chevrolet purchase

For starters when I bought my truck I was told I had 60 day bumper to bumper warranty. Picking up after leaving for repair I was told two different things, 1st was we only give 30 day, than was told it was only for drive train. My truck was there for a whole day & was never touch, much less fixed. Was there for 2 1/2 days when I p/u it was still not fixed. Had to bring back & do w/o a vehicle again! That time it was actually fixed. This is just the short version of what I went thru, says nothing about the way I was treated....

I have never had a bad experience with this dealership. They have always been great since the day I first walked through the door up until now. They are all extremely friendly and helpful and never have an issue with going the extra mile for you.

The service representative Angela was completely amazing. She kept me updated, knew me by face and was always up-front and honest not to mention she always had a smile on her face. She made a not so happy time, not having my car, into a truly pleasant experience.

Went to this dealership after I overheard a manager at Atlantic Chevy in Bayshore gruffly raising his voice to the salesman, Nick, I was negotiating with about the offer he was willing to make me. I was shocked at this behavior since I had leased numerous Mailbus and Traverses through Atlantic and figured
I would be treated as a valued returning customer. However, an uncomfortable atmosphere was created by this manager at Atlantic and no deals were being offered since he also wanted to incorporate my final 2 payments of my former lease into my new lease payment (I literally went on Black Friday hoping for somewhat of a deal). Therefore, I travelled over to Nessenger Chevy 112 to give Chevy one more chance before I considered changing to a different brand of vehicle. I was greeted immediately by Austin and we signed a deal within minutes. Austin is a professional and went above and beyond to make sure he (and Nessenger's manager) beat Atlantic's offer and also bought out my last payments of my former lease. Therefore, my Chevy dealership from now on is Nessenger 112 and Austin is my salesman. Thank you for treating me like a valued returning customer.

The entire team was professional and courteous. The technician systematically sought out possible causes of the problem until he found it and resolved it.

The best Chevrolet Dealership around! I made the mistake of going to another dealer because they had the vehicle I wanted. After numerous issues with purchasing and servicing the vehicle, I regret going there instead of Trustworthy Chevy 112. Chevrolet 112 was able to diagnose and fix my vehicle in a fraction of the time this other place had my vehicle without even fixing it. The mechanics and service advisors at Chevy 112 are Top Notch and always trying to help! There was an issue with this other dealership never filing Warranty paperwork when I purchased the vehicle and Chevrolet 112 was able to detect this help me sort it out. My vehicle always comes back clean, taken care of, and in a timely manner! A++ Dealership with very knowledgeable and considerate staff! I am a Chevrolet 112 customer for life and will always recommend them!

Great experience i dealt with Tom H sales person very nice and informative.

You ll never be disappointed except in my case long story short I brought my truck in for the service suspension soon light on I was told it wasn t covered by my warranty and They would have to special order the part They would need my credit card information which I didn t give at this time,needless to say later on I decided against getting the work done as it was way too much for a shock to be replaced, when I went down to pay just for the diagnostic fee Bob the service guy told me oh we already ordered the part special for you. I Kind of was annoyed and felt put on the spot. I then found the part not a special order for literally half the price certified GM part! I told him I just wanted to pay the diagnostic fee and then they charged me for a restocking fee also for backing out! Needless to say I was lied to as the part was never ordered until after I gave my credit card information! my fault I guess but I wanted to speak to the service manager and that s another joke! I called texted and emailed and said I wanted to speak to the manager and I got no response from anyone, This place is usually pretty good but this time was a mess! so lesson learned on my part. hopefully you just becareful and don t get roped into anything like I did. NO MEANS NO and stick to it! Learn from my mistake.

I bought the car there 10 years ago the service and people were awesome

Oscar was kind and accommodating when another dealership would not help me. He was reliable and reassuring, and I appreciate his professionalism. I highly recommend this dealership! The local moms groups on social media agree as well, Chevy 112 is the best!

Came here after many trips to Chevrolet locations all over the island and Bill is the BEST. I have dealt with dealerships many times and I have NEVER had a transaction go as smoothly as I have here. Paper signing and insurance process took maybe 45 min and I was already on the road with my new car!! Unreal. Bill so communicative, friendly, and honest. Not to mention he gave me the best price around! If you come here, make sure you see Bill! You won t regret it!!

Typical dealership... purposely went out of my way to avoid another dealership hoping the experience would be better.. once you sign on the dotted line they forget who you are.. salesman said he'd call in a week to see how the new truck is.. that was 6 months ago.. still waiting for that call!

Very knowledgeable staff and took care of my need. Daniel was very good.

After using exclusively Smithtown Chevrolet since I bought my Traverse there, I decided to give Chevrolet 112 a try. The last few times in Smithtown have truly been a nighmare. Their service department in Smithtown and overall customer service has gone downhill in the last few years. I am happy to report that Chevrolet 112 still knows what customer service means. Specifically, my advisor, Jessica was very accomodating and friendly. She did not have that "why are you bothering me" attitude! I would highly recommend bringing your Chevy to 112 for service. 5 Stars! Thank you. We'll be back.

Dealing with Frank was a very pleasant experience something that is not the norm at a dealership.

He was conscientious, understanding and efficient and also kept me informed.

Awesome experience! I had Steve O. as my sales representative and he was nothing but helpful. Even came back after his shift to finish up the paperwork for my truck! Highly recommend using these guys.

Mike K the mechanic is a gem and the only reason I continue to get my vehicle serviced there.

I bought a car their about six months ago. At the beginning they were nice but then when I got the car they did not give me the car mats until two months later. Also never received the car registration they said they were going to send me. I had to go to the DMV get myself with the temporary that they gave me expired . I can go on on..... never going back to dealership to get another car for sure or any family members.

our salesmen Steve is the best! BEST EXPERIENCE yet with turning in our 2015 Malibu for the new 2018 model. Service department has always been excellent as well.

We were initially unhappy doing business with 112 Chevy . We got the opportunity to fully explained our point. Our problem and issues were addressed professionally and we feel have been treated fairly.

We were looking for a pretty specific type of vehicle for my husbands work. Anthony and Oscar knew exactly what we needed , found it ,and made it work. The patience,professional, and just plain kindness was so nice and comforting in these difficult times. I would not hesitate to come back !

Great service & great communication, I am very satisfied Steven & Melissa in the service dept were helpfull, courteous & kept me up to date on the status of my repair!

Amro was excellent and very patient during the buying process. Reed was knowledgeable about the insurance and made the process very easy.
I will definitely use this dealership for my future cars.

I picked up 2018 Equinox this afternoon and the whole experience could not have been better! Salesman Bob Shortie was totally helpful from explaining the different options available to showing me how all them made driving safer .
Finance adviser Terrance Kelly (TK) explained in detail all of the costs & discounts I was qualified for. The car runs great & the experience was too.

I bought a used Toyota Camry 2012 back in May. The first day when I went to look at the car, Anthony went out of his way to ensure that I would be able to test-drive it (the car was boxed in by other cars that he didn't have the keys to, so he had to drive it out over the lawn to get it out). I was satisfied with the car, and Anthony made agreeing on a price very easy, even given the tight budget that I was working with. There were no unexpected charges, and he thoroughly explained what I was being charged for in each part of the contract before I signed (including tax, inspection fee, license plate fee, and registration fee). Overall, I would say the deal was very reasonable given the KBB price of the car.

The next day, I went to complete the paperwork and pick up the car. The paperwork was very quick and easy to complete, and there wasn't anything suspicious about the contracts and no additional charges added on. I also had to get my insurance set up, but couldn't find a good price myself given my age and lack of driving experience. The dealership provided me with personalized insurance help through AllState, where I was helped one-on-one by Maria and was able to get a much better deal on insurance than I was able to find anywhere online! Afterwards, I had to wait some time (about an hour) for the car to be prepared. However, I was offered free food and refreshments while waiting, so it wasn't too bad. Additionally, because the wait was so long, Anthony supplied me with a full tank of gas free of charge, which I was very thankful for! Finally, I received a copy of all of the completed paperwork and temporary insurance and registration information I would need to drive.

Anthony worked with me the entire time and gave me his personal contact information so I could text him if I needed anything. Additionally, there was a small star in the windshield of the car he agreed to fix for free. Although they were not able to fix it on the spot, he gave me an IOU form saying they would do it anytime in the future if I called in advance. My permanent registration and title to the car came in the mail about a month later, which is a long time but I don't believe the dealership has any control over that.

Overall I was very satisfied with how Chevrolet 112 worked with me the entire time and how nice and helpful the entire staff including Anthony was. Most importantly, I was very satisfied with the deal and the car itself, as well as how the dealership went above and beyond to help me get a good deal on my insurance as well!

I have never had any problems with service at Chevy 112.

My 2012 chevy suburban ltz is having transmission issues and stopped in front of chevy 112. I brought the car in and spoke to an Angela. She took the car at 2:00pm on 07:07 and stated we have 45 cars so i am not sure when it will be looked at. I was ok with that for that specific day. I called in today 07/08/2020 to see what was going on at 10:00 am and was told car is in the bay and they are diagnosing the problem Angela will call you once we have one. At 12:20pm i called back and asked for Angela who was at lunch. And was promised a call back 30 mind later. 1 hour later i called back and was told Angela was not available and she will return the call. Angela finally called back with an attitude stating i told you i dont know when the car will be ready so you have to wait i told her im right around the corner ill stop in. When i got there Angela smiled and stated no one told me the car was in the bay i am a liar. I told Angela i have the call recorded because i called from my work phone and all calls in and out are recorded. Angela then had an attitude and continued to argue so i told her give me my keys ill take it to a dealership service center that actually wants business and will handle my problem. I never recommend this place to anyone and i dont know why i even went i heard so many bad things but i like to give people a chance and make my own opinion well they proved every one right

I have been a customer at Chevy 112 for 18 years starting with when I bought my then new Camaro SS. The service department has consistently done an excellent job keeping my beloved Camaro in superb condition. They have also done the same for the '98 Pontiac Firebird Trans Am I bought 4 years ago. I always get treated as a valued customer and my concerns are honestly and effectively addressed.

I am writing this as a review of the dealership not of the vehicle. I went in middle of November looking to purchase a used truck. I worked with Tom and I enjoyed my experience with him. In fact, everything up until early December everything was great. The issue started when my insurance company requested a copy of my bill of sale and I decided to go over it. At this point, I discovered that I was deceived and my loan was at a 72-month term not a 60-month loan that is what I had shook hands with Tom. My wife and I both walked out of the dealership thinking the term was at 60 months. I will agree some fault of my own for just being ecstatic and listening to the finance person who said all you need to do is sign here and here and here. DO NOT MAKE MY SAME MISTAKE. Review your contract head to toe to avoid this type of theft. At no point did the finance person go in full detail of my contract. He simply said you agrees to X a month but not for the length of the term. That is where the deception occurred. If the finance person would have said for 72 months I would have noticed and said no, it is supposed to be for 60-months.

Spoke to Erving in person on 12/12, and have been waiting for call back. Heard nothing called back on 12/18 and spoke with Brian requesting a call back. I have followed up several times requesting call backs and I never heard from them. They have taken my money and ran with it. Make what you wish with this review. I feel as though I have given them sufficient time to resolve this issue and nothing has been done.

I needed to schedule an oil change. When I called the service agent was very helpful. When it was time for my appointment, they took my Chevy Equinox in at the exact time my appointment was scheduled for and I was out within 30 minutes. The waiting room was very clean and COVID safe. This is one very happy customer.

My partner recently purchased a 2018 Trax. Tom Hassan guided us through the entire process of trading in her old car and selecting a new one. Tom worked with us to ensure that we got an affordable price and patiently answered our questions in a professional and knowledgeable manner. He stayed involved through every aspect of the process, even lending a hand to ensure that all the belongings in the old car were moved into the Trax. Tom took the time to make sure that we understood everything and that we were satisfied with our choice of vehicle, which was much appreciated, since this process can leave one feeling like their brain has turned into mush! Even his small acts, like getting us water and recommending local places to grab lunch while the paperwork was drawn up, turned an arduous process into an exciting and enjoyable experience. Thanks to Tom, we will definitely be purchasing any future vehicles from Chevy 112! If you re looking for a new vehicle, definitely stop in here and take a look, it s worth your time!