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Annie Giovingo
Review of Chevrolet 112

3 years ago

Update to this review: Mr. Guerra has done what he...

Update to this review: Mr. Guerra has done what he promised to resolve this issue and see it through. Thank you!

STAY AWAY FROM NESENGER CHEVY 112

On 9/2/19 I traded in my 2017 Nissan Frontier for a 2019 Chevy Silverado and part of the deal was Chevy 112 would pay off my last 4 months of the lease, which they did. Problem is they never reported this to Nissan and my Frontier sat in the Chevy lot until February 2020 and the only way I found out about this is by being harassed by Nissan. I called and spoke to 2 people in the Chevy 112 Finance dept, Russ & Oscar and was assured that this matter would be fixed. Well here it is July 8, 2020 and nothing has been rectified. I am now in collections because Nissan states that I missed January & February 2020 payments, my credit has tanked and I am now forced to retain a lawyer to fix this issue. I emailed the General Manager Oscar Guerra, the Sales Manager W. Stevens and the Sales Man Anthony Pavone on 6/30/20 and guess what? I have been ignored once again by this dealership. Do not use these people, do not go to this dealership. I will not be going back to them when my lease is up, nor will I refer anyone to them. I even attached a photo of my collections letter. I have made numerous attempts to communicate with Chevy 112 and no one cares.

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