Chester Zoo Reviews

Had a brilliant time here. Was inspiring to see so many baby animals. Lots of eating and picnic areas.

We like to go to zoo often. Is So much to see and learn for us!

Amazing place to visit and the kids loved it, even the moody teenager that didn't want to go had an amazing day. Can't wait to visit again.

Absolutely love this zoo, free parking loads of animals friendly staff plenty of toilets and snack bars and clean environment and the variety of animals is really good for the price of entry I've been to other zoos and not felt like it was even worth the entrance fee so if I goto the zoo I would drive the extra distance just to go here

Great place set out good fair prices doesn't feel like your being ripped off on food and drink unfortunately we visited on a wet day plenty of inside places to shelter

Slightly disappointed. Used our adoption free tickets to go see my daughters name on the sloth plaque. The plaque on this instance was inside the exit doors and all indoor attractions were shut. To say it was brought in memory of my More

Brilliant place. Loads of walking tho but plenty of rest stops. Filled a whole day.......and then some. Will definitely be back.

As always enjoy the day at Chester zoo. Be prepared for walking and now with cv19 queuing to get into the indoor animal sections. Queues, cleaning (hand sanitisers) stations every where, staff assistance through out keeping everyone safe. Less animals about, due more to weather (keeping out of sun) than anything. Plenty people about so keep safe Nd aware around you. But follow the zoo guidelines and you can still enjoy the day. A great day as always, staff happy to engage in conversation about their animals. Another lovely visit, back again I will again and again. Bring a picnic, or enjoy either of the 2 Cafe that are open. Nice to see the animlas again :-)

Great place guaranteed entertainment for lids and adulta alikem we got family year membership which is great value so we visit almost every month

Amazing array of wildlife. Loved it. From the butterflies to the elephants. Amazing.

Fantastic day out for all the family, have done really well to try and keep visitors safe during the pandemic

Took my girlfriend was brilliant plenty of animals and things going on. I will definitely return

Been twice now. Loved it both times I've been. Loved the elephants and the giraffes. So beautiful.

First time at Chester zoo as a support worker with my client today and it was amazing. Felt safe through out the visit and the staff are exception, kind, helpful and super friendly. Will be going again at the end of the month with the kids

We visited with friends and our 8 month old in October, he loved it and so did we! Great zoo, we will be coming back in the summer!

Excellent place. The bat forest was amazing. Mirkats were very cute. Kids enjoyed alot. Overall wonderful.

Lovely day at the zoo, too much to see in one visit!

The main reason for attending was to see the black Jaguar, my son's favourite animal. As soon as we arrived we immediately headed to "Spirit of the Jaguar", however we didn't see her. I spoke to one of the zoo keepers who advised that she liked to pace around first thing in the morning to mark her territory and then in the evening. We went back at about 5 and we finally saw her.
Amazing day out. The best zoo in England that I have ever visited. I stayed in Chester over night to visit the park over two days, and the only negative point is that there was soo much to see that 2 days weren't enough....I need to now go back now!!
All the zoo keepers are so friendly, it never seemed awkward or a chore to answer any questions. All the keepers were from different ages groups and I never felt that any of them were there to earn a few bob to spend at the weekend, I truly believe they loved being there. This and the arrangement of the zoo makes it very special.
On our second day one of the keepers told us what time they would be feeding "Goucha" the black Jaguar on that day so we headed there at the time and was amazed to see her feed.
I would love to go back again once the boat ride and train is in operation. The boat ride through Asia looked so amazing like your actually in Vietnam or somewhere so I'd love to experience the actual ride. All the animal enclosures seemed really well thought out to recreate the animals natural habitat, which makes the experience seem as natural as possible and great for kid's education.
A drive 4 hours to see Chester zoo... definitely worth it. Loved it and would love to go back.

expensive but great place!
you need the whole day to properly see.

Absolutely brilliant place, loads to see and do. The facilities are amazing

Fantastic place for children and adults to enjoy! Clean and well kept. Great day out!

Simply one of the best Zoos in the world. Animals are well locked after and happy and their worldwide conservation programmes are fantastic.

Good but all the animals were inside wasnt much to see outside

Lovely place to visit. All the animals looked so healthy and happy. Really enjoyed it.

Excellent attraction, plenty to see and do! Highly recommend!

Lanterns show was brilliant, very interactive, superb puppets, great family event

Great Zoo.....rather poor catering, but well worth a visit

We have family memberships and go regularly. It's a beautiful day out and especially the lanterns towards the end of the year. We attended them for the first time this year and wow! We were not disappointed. The lanterns are beautiful. And we will be rebooking again for 2020. It took us an hour to go around and even got to see Santa :) its busy but not so busy that you can't enjoy it. It's a good atmosphere :) on a normal day there is an array of animals to see, little food and drink places and souvenir shops dotted about. Throughout the day there are information talks about certain animals. Theres plenty to see and it's perfect for a day out. You can take a picnic and there are designated picnic areas. There are also a few play parks for the children to let off a bit of steam too :)

Fantastic, so much to see you can easily spend multiple days here. Best Zoo in the UK.

Even in the rain it is a fantastic day out. Animals were either sleeping or outside braving the weather. Tons of staff to talk to and answer your questions. Prices reasonable in shops and restaurants.

Excellent day out really set out well especially liked rain forest with monkeys

Best zoo in Britain the new play areas sand and water near the lions are great. So many animals all look really happy and so many babies must be good. The new penguin enclosure is brilliabt for viewing them swimming.

Sensational zoo! The animals were very entertaining and the enclosures were in great condition/had very informative signage. Unfortunately, some of the catering staff were rude and the food wasn't all that tasty for the price. Take a packed lunch and you'll have a five star day!

Great place always something to see and do here even for a veteran pass holder. The kids love it every time.

It was good just a little overcrowded in. Places would of been better with a couple more staggered booking slots
Still very food though

An amazing family event, full of delight for the whole family. Loved it.

Really great time. Considering that there were a lot of people there and there were social distancing measures in place it was a really great day!

Amazing staff! The animals are so happy and their enclosures are massive. Prices are a bit high though

Great zoo, lots of lovely walks and loads of animals!

Plenty of places to eat. The place could be better signposted though

Amazing zoo and does wonderful conservation work and participates in breeding programmes. Great facilities,, eating here can be a wee bit pricey but a packed lunch eliminates that. Arrive early to take advantage of the good parking and your day flies by

There are some place where you go for a family day out, others where you go to just take the kids, others where you go as a couple and some where you go to just be by yourself. Chester Zoo is one of those rare and wonderful places on the earth where no matter which of the above you fit in, it's the right place for you, with the incredible bonus of being great value for money. When it we went it was dry, then it rained, then it chucked it down and none of that matters because some how all the wonderful creatures knew we were there, and they put on an incredible show and display that endeard them to us as a couple even more than the TV ever could. Will we ever go again though? Yep. In fact next spring will be our planned next visit.
* This Zoo is brilliant for disabled people like myself, with a well setup accessibility service for wheelchairs or electric buggies.
100/100

Best zoo in Great Britain and not to far away for a trip with the little one.

Excellent and full day out. The dinosaur display was very well presented

Lovely place! Always enjoy visiting here and looking at the animals. The place is always tidy, and the staff are always friendly. 5/5, would recommend.

We visited Chester zoo last Saturday with our 4 years old daughter. Spend there 5 hours and we really enjoyed, even daughter wasn t bored at all. very nice and tidy place. Lots of picnic spots to have a rest and have a snack.
Plenty of parking and easy to find.
We been driving 3h to get there and it was definitely worth it!
Would recommend to everyone!

It's not the same anymore. Nothing to do with covid. It's not as interesting or well layout. Refreshment areas need additional staff to avoid such long queues, very off putting.

The best zoo north of Whipsnade Zoo that we have been too. We are no slouches when we go around a zoo and yet we were still there at closing time, only just managing to see everything they had on offer. A wonderful day and worth the time it took to get there.

Our tickets said 10am to 6pm. They announced over loud speaker at 4pm they wer closing in half an hour we approached the last and my favourite enclosure the tropical reptile house just before half four and was turned away. Gutted. By the exit was a gift shop that remained open after 5. Apart from selling us tickets with false finish times the rest we did see was pretty good. The enclosures were well thought out and built with the animals best intrest at heart. It's definitely a full day out. I would go again but not anytime soon

I love going to zoo's and we did have a really great day. But it's some time since I've been to a zoo and they have changed a lot. You can really see much better conditions and habitats for the animals, so many trees, vegetation, large enclosers etc - but in my opinion this has noticeable impact upon the visitors experience. I think in probably around 50% of the encloses we really couldn't see any animal at all. Probably if we had waited 30 minutes at each one we might have got lucky but who has the time to do that and get around the whole zoo?

The jaguar had an amazing, huge enclosure but we saw only a 3 seconds glimpse of it behind some trees. Same with the bears and many of the other animals. Some of the encloses were just so far away you couldn't see much of the animal at all. This was the case with the lions and the okapi.

However we did really enjoy the giraffes, penguins, chimps and the orangutans. These enclosures had great viewing platforms. And that's what the rest of the park really needs, much more elevated paths and viewing platforms to really see the animals. If anyone remembers Southport Zoo, they had a lion in there with an enclosure far too small, but at least you could see it. You could literally walk right up to a fence and see the lion - only one fence between you. That was a cool experience.

The best part of the day came at the end, with the boat trip in the Islands part of the park. This was really, really good and after so many walking it was really needed. The 20 minute boat ride is something Chester Zoo could have easily have charged extra for, but good on them for including it in for free. We really loved the boat ride and I think they should expand on these part of the park even more - seeing animals from the boat was really cool. Another great thing was all the picnic areas. There were lots of great places to sit down and eat lunch.

Emailed more than two weeks for tickets about coming to zoo. Not even one reply still

Fabulous day out, spent about 5 hours walking around. Loads of animals to see and the predator walk was my daughter's favourite.

Love Chester Zoo. Animals look well cared for and happy.

Lovely weather meal in restaurant and most of animals on show look happy

Great, Covid has taken its toll as a lot of stuff is not safe to use. But still worth a trip.

Lovely animals and a lot of thought had clearly gone into the layout and decoration, it was beautiful. I honestly wouldn't recommend it with small children, though. Far too many people are being let in, it's impossible to social distance, More

Fantastic safe and clean day out, very impressed with the staff and care.

We have a family membership and use it to meet up with friends who have memberships too. There's something new to see with every visit and we love seeing the animals treated so well. Well worth every penny they get from us

An amazing place to visit, so much to see and do at Chester Zoo. Thete is certain areas that have "Free flying" animals and bugs, so be prepared to have birds, bat's and bees fly around you.

Chester Zoo is the best zoo I have every visited, will return again.

There for a while day and still felt like there was more to see.
Food portions are good value compared to other zoo's.
Will be back

Great place, well worth being a member. Works out to equal about 3 visits. More than that and you re better off. Fantastic zoo, always adding and improving it. The new islands section is really impressive. Great picnic facilities and parks too.

Amazing day out for everyone, so many animals Few areas closed because of Covid which is understandable but there was still plenty to see and do. Loved it!

Great day out and very well run with social distancing rules played out.

Best zoo ever. So much to see and some huge enclosures. Animals look happy and staff were really friendly.

Overall fantastic dampened by the fact the majority of food establishments were either closed or extremely busy, I highly recommend bringing your own picnic

Absolutely amazing. Worth going once in a while. Can't wait to get another chance to visit.

Was busy when we went but we got to see the animals and it was lovely weather. Great way to spend time with the family there and to learn about the animals on our planet. There are also a few toilets and food carts scattered around the area so it's good at catering to people. And they do have ramps and elevators for people in wheelchairs or on crutches.

Fantastic day out thinking about getting membership

Really bad, I am a pass holder, took me 4 week to get a date, and when I did loads of animals were not available to see, the one way system is a joke, and I will not be going back any time soon

We went for the Christmas lanterns and they were absolutely brilliant!

Best Zoo in the UK by far if you watch secret life you'll know it! Giant otters giraffes and orangutans to name some of the amazing things! Great staff well looked after animals! Amazing!!

Love this place. First visit and it was a great day out. Animals very easy to photograph and photos are great even with less powerful camera phones like my own. Layout is easy to navigate and the map means that knowing how to get to each animal is simple and easy. Lots of easy accessible places to eat and free water refills which is great. Family friendly and great value.

Absolutely fantastic, all of the animals looked happy content and comfortable (as did the guests). Nearly all of the animals had young with them, which I think is a fantastic sign!

Brilliant place.for all ages!!! Friendly staff and lovely and clean

This is our favourite family trip all birthdays are spend here. We love it

Great place just to walk and take photos. Was a nice place

Amazing Zoo with lots to see and do. Admission prices extortionate.