Champion Preferred Automotive Review

Good helper, easy to deal with. Would buy another in future.

Great place , people very friendly and helpful, not pushy like most places, great desls

The WORST dealership. They took funds out of our account without permission! Going to have my bank reverse it if they do not then there will be a lawsuit!

I bought a 2011 Ford Taurus Sel from these awesome people. Treated like a part of the family. I will for sure come back again. They take good care of their peeps.

I think my salesman is a great guy and he cares about the people that he help get into a car. He's good along with the other salesman that you have.

Thank you so much for all your work to help me get the Mini. I love it!! I'm very grateful to you and your team. I know it took lots of extra work to do this deal and get the car to me, and I really appreciate it.

Very nice and courteous. Gave a decent deal on car.

Best dealership in KY! Cynthia was a awesome sales lady! She speaks spanish! Tim, the manager is fantastic! He will do everything to make you happy and get you what you want. Go see them!

I couldn't have been treated more fairly! You are a great guy, Keith. Keep up the great work. Steve is a great guy also.

Its a pleasure doing business wasn't pushy at all. All real nice people. Thanks for a great deal.

HORRIBLE! PLEASE REPORT TO BBB because their rating is INACCURATE! My credit was ran and I had money down & was approved for a vehicle they had ordered which took over a MONTH to arrive while holding our ($2200) deposit! When it arrived, they ran our credit several more times damaging it severely because they lost the previous information/paperwork & CREDIT REPORTS only to tell us we can no longer get approved for that vehicle & now need a cosigner! Afterwards they approved us for a different car on the lot which they claimed worked perfectly and had their mechanic inspect it for us... a month later it needed a BRAND NEW ENGINE costing $10,000!!! On top of that they asked for $900 MORE down because they could no longer accept our trade in because they FORGOT to run a carfax until after the banks approval and then they wanted us to get the auto warranty to pay for the engine costing $1600 MORE in which they sneakily charged a $100 processing fee they pocketed themselves WITHOUT TELLING US that had nothing to do with the warranty (Warranty representative confirmed this!) They said they would help pay the deductible in which there never was one. They never called to tell us that the license plate had arrived 3 wks ago. They offered to deliver the car to my work when I was carless because it was in the shop so I could also give them the rest of the $900 but once they got the money they could care less and had no intention to deliver it. While the car was being looked at they WOULD NOT release the name of the place of the mechanic or phone number who was "fixing" the car. It took literally 10+ phone calls and repeated brush offs and excuses by them to get anything done. THESE PEOPLE ARE UNPROFESSIONAL, THEY'RE SCAM ARTISTS, THIEVES, & LIARS. DO NOT DO BUSINESS WITH THEM!!!

friendly & helpful... had a positive experiences... will recommend!

The best dealership in #kentucky! Come here first for your best deal. Tell them Ronnie sent you.

Salesman was great. Another salesman, he was very pushy. I understand credit was an issue, but I know what I want and what I'm willing to spend. There is no such thing that I cannot get what I want. They showed me a 2002 silverado granite it was half of what I wanted but the rust was all Bondo and getting painted. Wanted way to much for the truck. Then tried to tell me what I need to do, ignoring what I wanted to do, even if I went to BHPH. I understand what they were trying to tell me, but the approach was very unprofessional. The manager later told me after I walked out and offered a better deal on something I liked, but my experience was ruined for the day, I may go somewhere else, maybe come back in the future who knows..

Being in the automotive world for the past 7 years, I ve never heard good things about this place. So when my husband pulled in our driveway to show me a truck from there I a little frustrated. To my surprise this was the best car buying experience I ve ever had! Tim and everyone we worked with were so incredibly nice, helpful, and down to earth.

Recently bought a 2011 Cadillac CTS. My first time buying a car! Was very excited.. Was told car was put through a very strict inspection before being put on the lot for sale... I ve had the car alittle over 4 months now and have done nothing but replace parts. Back window motor, fuel injector, battery, break pads, rotors, headlights, and other what nots like coils packs.. not pleased

Tim and JJ and Larry are great at Champions they take care of all your needs and will try your hardest to get you finance

The service was great, the people were friendly, and most of all, I didn't feel pressure when buying my car. I'd recommend them up and down to all my friends.

good service selos I recommend ask for Cynthia eya speak Spanish

The guys & gal at Champion were so helpful and amazing. Went in to trade in my 2012 chevy for something different - wasnt expecting to walk out with a almost new 2017 - within my price range. Travis was great. Tim was funny - not sure what else he did but he was all over the place getting things done for everyone. Deff 2 thumbs up and 5 stars.

My wife and I recently bought a 2007 Hummer from Champion Preferred. They did a great job making sure that all of our questions were answered. It was obvious that they were not trying to sell us one car, they wanted to create a relationship with us that would keep us coming back. If you want a very fair deal with people who will be upfront and stand behind what they say, then go see the folks at Champion Preferred.

Bo and the dealership were very helpful and nice. Thank you!!

This is by far the best locally owned dealership. The owner personally came to speak to me to make sure I was taken care of. The selection and prices were like nothing I have ever seen before. The salesmen were easy to talk to and very knowledgeable. I don't see how this place could ever get a negative review! Definitely my new go-to for my family's vehicles. Thank you Dennis for excellent service!

We were looking for a vehicle for my father-in-law, we saw a few in his price range. After carefully checking out the vehicles, my wife and I decided on one that he liked. Our salesperson, Robin, was very helpful.

Very clean facility that have very knowledgeable sales team, not pushy in the least bit.

This was such an AMAZING EXPIERIENCE FUN AND EVERYONE THERE IS SO FAMILY FRIENDLY AND HUMBLE . WOULD RECOMMEND THIS PLACE TO ANYONE. I ENJOYED MY WHOLE TIME HERE. THANK U TIM,TRAVIS,& RICKY FOR MAKING THIS COME TRUE FOR MYSELF AND MY FAMILY .. THANK U SO VERY MUCH

The only place you need to know about or go when buying a vehicle!

Come to the greatest dealership around for the best deals in the industry! Ask for, Tim.

Second vehicle bought from Champion Auto, will be back!!

No pressure sales staff and willing to go above and beyond. Ask for Randy or Tim. Great experience.great cars.great service.thanks yall!

Very down to earth/ no smoke screens will come back for a car or truck for myself. Thank you all.

Great experience! Elbert was very helpful & upfront. A pleasure to deal with

Best car buying experience I ever had. Polite, honest and respectful. No pressure. Went above and beyond for my family. And to be completely honest I don't like dealing with car salesmans as they appear to appear to be fake. Mr. Russell is genuinly a professional thank you.

Albert was really nice and respectful! He was no pressure sales and I appreciated that! Thank you so much!

Amazing staff! Highly recommend! Great selection of cars for great prices. :)

I was treated real good by Mg John. I love my truck.

They are super awesome!!! They definitely bent over backwards to get me approved!! I would gladly reccommend them to anyone...Luke and Logan were the ones that helped us out, didnt stop until we were approved and got the vehicle we needed and wanted, they are awesome and i couldnt be more pleased!!

It will be my pleasure to recommend Champion Preferred to all of my friends and aquatances.

Robert and Tim were amazing... good customer service

Go see JJ at champion auto for all your car needs!! Very helpful, friendly people!!!

Thanks to Bo Bravo and John Saver for getting me into my truck. Great deal with great guys!

Great place to go for a new car. They are fast friendly and work hard to get you in a vehicle.

Honest and straightforward! Come find out for yourself!

Just got a 2014 ford focus Kim and Tim helped us out alot got us in and out very fast and easy. Best place to go for a trade in.

Tim was great to work with, and the staff of Champion Preferred was professional throughout the process. Thanks!

Champions is a great place to purchase a vehicle. If you want good and honest management and salesman then visit Champion Preferred.

Everyone at Champion preferred auto was very friendly and they made purchasing my vehicle so easy! Thank you all so much!!!

Absolutely one of the best experiences ever buying a vehicle! I felt like I was treated like family!

Was told paperwork would be "fed exed" was mailed instead. Was told "we had a deal" and they went with a different deal after I left. Very dishonest people. Have doubts on if they even know how to sell a car.

Update.....Even though i have made several request to stop calling me, they continue to harass me not only about paperwork on the deal they changed on me after I left but, also about this review. I have started to block there numbers.

Months later they continued to call and harassed me about money even after the deal was done.

Sales staff very friendly and made the whole experience pleasant and not a hassle.

The team at Champion were wonderful. Did everything in there power to meet my needs and made my experience very pleasant. Will come back again when it's time to trade. Thanks to everyone.

Everyone was very helpful and friendly, great experience. Love the truck Thanks for the great service.

Russell treated me very respectful & helpful from the minute I pulled up to Champion Auto Sales.I give John a 5 star rating for his personality & his professional manner.

The sales staff and manager are awesome!! They worked hard to get my daughter her car!! We are so grateful for your hard work and dedication!! We will be coming back!!

Everyone was very helpful
I will def be back!

Great place to buy a first car! Helped me with everything I was looking for!

These guys were great. They gave me a great deal with a warranty and beat other new car dealerships on my trade in. Very nice and sincere staff and not pushy. They addressed and worked to fulfill every request I had and didn't make a big deal about it. I was surprised at how easy it was to do business here.

Great, friendly customer service. Worked well from a distant getting us the car of our dreams

They speak Spanish and accept the itin number to finance your next car. I recommend Cynthia she helps Hispanics in whatever they need. thanks go there I recommend them

We loved the experience at Champion today! Will be sending family & friends in the future!

I must say that the sales crew was nice and helpful and attentive to my concerns of what i needed in a new vechical. However when it came down to the terms of the payments and down payment, thats when they began to say things that were untrue about different aspects of the loan and telling me i wouldnt having negative equatiy in the car i was looking at. That was a flat out lie and as they said it they knew it was. And honestly that pisses me off cause if i was not a smart new car shopper who has done his homework . And lets say i was some uneducated shopper of first time buyer., i could see how easily i could have been convinced i was getting a great deal and possibly ultimatly buying .. And the reason i get so pissed about using those type of sales tatics t and lies to make a sale is that you are dealing with people and there futures . With the sales tactic i saw them use on me they obviously only care about the money they could pocket that day. They and no care what so ever about the long term consequences of the customer who makes a horrible impulse buy on a new or used car. Cause if they cant make that payment there whole credit history could be destroyed for many years to come, all because of a greedy salesman. . That is not the way to treat people . be honest and up front help the customers look at the purcase from different angles that they may not have considered, And if it seems like a good fit help the customer make it happen. Dont use misleading sales tatics to make a sale. Understand its not always about the money you make today. Make a connection with you customers and hope to have them as long term customers. The BS they used on me today didnt work cause i am a informed consumer, but for the many consumers who are not informed or first buyers BEWARE and take someone who knows the car game with you.

I live in south Carolina, but my son lives in Kentucky and bought a van from Tim at champion. The van ended up breaking down and Tim bent over backwards to help him get it fixed. Champion is there to help there customers not just sell vehicles. The best dealership I ever dealt. When my husband and I are ready to buy another truck we will be going to champion, and I recommend them to anyone who is looking for a great customer service.

Connie was very professional and helpful with financing. I highly recommend Champion Preferred for your next purchase.

Great people and customer service. I bought a vehicle from them and the whole process was stress free and easy. I have bought 3 trucks and will buy from them again.

I would recommend Champions to all my family & friends. John was a very nice salesman - so nice to work with. We got a great deal on our Caravan.

Elbert was awesome, very professional, courteous & personable! Great attitude & willingness to work with me!

They really bless me with a very nice car and they are very good people thank you very much.

BUYER BEWARE WORST PLACE TO BUY ANYTHING - had a great experience at first, then as time went on and the final deals came through I thought I'd give them another chance - HA! WRONG Ricki and Tim both have NO customer service, just tell you what you want to hear to get the money they're after. They literally wanted us to pay near $7000 for a 2001 Honda with over 200,000 miles racked up on it NOT TO MENTION $1500 down/$300 a month (which we did for over 6 months to prove good standing) then we went back SUCH A MISTAKE!!! put ANOTHER 2,000 down on a newer vehicle through their finance company with a payment around the same. The transmission was effected somehow from the prior owner which we didn't know in the beginning and the low rumble we felt while test driving was SUPPOSED to be from the "learnt transmission" that should "work itself out" but never did - now the car has huge problems. Hooked us line and sinker with a "warranty" that added $1200 to the price of the deal, unfortunately the car had just turned over 100,000 miles which wouldn't cover EVERYTHING - I'm totally OVER this entire situation and I would not recommend this place to anyone. Tim made sure to let me know how crazy I was before I left after I took the car back to the lot and just left it there! NOT PAYING FOR THEIR MISTAKE treat your customers a little better, follow through and maybe just maybe you'll get some business. They lost 3 customers that will never be back, not like they would want to deal with us anyway the only person that has ANY sense is the mechanic if that counts for anything.

These guys can make it happen. 3rd car I've bought here! A++ Albert's the man.

Jenny met me at the door she was calm, poised, and polite. She introduced herself with confidence and no pressure. I was surprised and pleased with my experience and will reccommend others.

Best dealership I ve dealt with in Lord knows how long! Very respectful, helpful, and honest. Randy was so helpful to my boyfriend and me. He asked what we were looking for and showed us at least five options. Very knowledgeable about the different kind of vehicles. Went with the Jeep Grand Cherokee. Best purchase I could have made.

Solid experience. Super helpful and negotiable overall happy with my visit to the store. Was on top of all the info and made the transaction smooth.

Bo, Max and Connie were extremely helpful and made a nerve-racking decision so much easier. They assured me and made me feel much more comfortable! I will absolutely be back and send friends and family!! Thank you all! =)

One of the best car buying experiences I ve ever had! I ve bought 2 cars in my short life from dealerships, and I would 10/10 recommend this place Tim is one of the best people to do business with I will suggest any and everybody to go see him for your car needs definitely a great personality and a great guy to do business with so please with everything he did with working the best deal out for me and making sure I walk away with the vehicle I wanted no matter how we had to do it. Great job Tim and the rest of your crew definitely look forward to doing mor business and having friends and family check y all out!

Everyone was extremely friendly and helpful. Walked me through everything and took very good care of me

Had a great experience with Champion. John Russel and the rest of staff were extremely kind and helpful. Very pleased with quality of our purchase and the value we received for our trade-in.

We had a wonderful experience with Champion Preferred Auto. Billie, our saleswoman, was amazingly attentive, but not pushy, and a pleasure to work with. We had help from the entire team (Dennis, Travis and Michael) and they were all so wonderful and helpful. They truly work well together as a team to help the customer. If looking for a quality, used vehicle, definitely go check them out!

Awesome people! Awesome service! I felt welcome from start to finish! They did everything to make it possible for me to purchase my new 2017 Honda CR-V! I highly recommend for you to purchase your vehicle here!

Messaged me and stated we will put you in a car no money down and we guarantee you drive off today but come to find OUT it was lie and they wanted 2000 to 3500 down and was very rude and sneaky about it had to go to the gm to get the truth out of him because they was being so secretive about it! I would not recommend this place to anyone due to dishonest employees

Thank you to Champion & all of these employees - love my new car.

I can not think of a better place to buy or recommend family and friends to buy a vehicle out then Champion Preferred. If you go there, PLEASE, tell them, Ricky sent you! You will not be sorry you went.

Very great people... help anyway they can. For sure a 5 star car lot. Thanks for all you have done for us.