This was the easiest car buying experience I have ever had. The staff are welcoming and very knowledgeable. Mr.Dennis Mullins was able to secure financing for me that I honestly didn't think was possible. I am now driving a Beautiful Ford Escape Titanium, and I love it!. This is the company that I will be dealing with from now on. Thank You again Champion Preferred Automobile Sales!
The staff are friendly and helpful..they did everything they could to get my brother in the truck he wanted! Thank you Logan!! Excellent car lot and they do the car fox history..which is well worth it..to know the vehicle history..great place to buy a vehicle!
Buying a used car for most people can lead to a horrible experience. You drive off the lot and within a few weeks the car is in the shop for issues that the dealer neglected to tell you. This is not the case with Champion. I bought my car in August of 2015 at a price that I negotiated without pressure from the salesman. The car runs like a top to this day. To demonstrate my trust in these folks, I will be asking them to find me another car.
March 8, 2017
Dennis Howard, II
Lexington KY
Took excellent care of me and my husband! Worked with us to get us in our vehicle!
Connie & Randy were extremely helpful. They worked with us to find the perfect car that fit our needs & helped us on a great price!
Jenny was great help. Got me a great truck at a good price. Give there guys a try if your in the market to buying a car/truck.
Fantastic prices and great customer service. They can make the impossible happen. Tim and his team are magical. Thank you so much!
I came up here to look for a car today and I am walking out with one! I was so happy with the customer service. Tim is the manager and he worked really hard to get me a good price. Cynthia was the saleswoman and she was amazing. I will be recommending this place to anyone looking for a car.
They speak Spanish ask for Cynthia !!! Good service
Scott was very patient and understanding with my son and me. We took time to explain everything to our understanding.
Great service friendly helpful & nice. Very professional.
CJ was very helpful. He made the entire progress enjoyable. DJ was always ready to answer any questions that I had. He helped get us a great rate.
Was an awesome gentleman very polite and up front. Jim was great. Knew what he was doing. Was a great help in getting the car we could afford.
My wife and I needed a bigger vehicle and Champions Preferred automotive made it happen. The guy that we were originally working with continued to lie to us. But the General manager Troy took over and made sure I got everything that I wanted and needed in a vehicle and has continued to keep in contact with me. If Troy tells you something he sticks to it and if he messes up he owns it and gets it took care of. If you need a good vehicle at a great deal I strongly suggest champions, ask for Troy he's an awesome salesman and will work hard to get you what you want. Thank you so much Troy for working so hard for us.
Thank you,
Josh and Lisa
A variety of vehicles to choose from, friendly staff and a clean, comfortable environment. Tim Nease helped me out tremendously with purchasing my new Jeep and I am very happy with it. I highly recommend these guys!
I would give the these guys zero stars if I could. Very disappointed in the service that was provided when I bought my car here a couple months ago. I would never recommend anyone buy a vehicle from them.
I bought my car on Saturday and the bank was closed so I had to come back the following week to finish the loan paperwork... no big deal, helped me get a better interest rate. However, the forms were filled out wrong when I got there so I had to wait almost an hour while the forms had to be reprinted. Not only that, they didn't have any more loan applications so they had to send someone to another dealership to get the correct paperwork to fill out.
I then get a call about a week later that the paperwork was filled out incorrectly on their end, so they needed me to come back in again because the bank would not accept the paperwork. This would have been fine if I had not been there a few days earlier getting something on the vehicle fixed, which they had already agreed to fix. Again not a huge deal, people make mistakes on paperwork, I understand. However, I was promised gas money in return for having to make a third trip to Nicholasville from Richmond because it was the dealerships mistake. When I got there the gentleman that promised me the gas money, Troy, was not working so I left without any gas.
Fast forward 2 more weeks, and I get a text from the salesman saying that they forgot to get the vehicle inspected by the Sheriff's office before they sold the car. I was told the car was not registered, even though I had been driving the vehicle for over 3 weeks at this point. Again I was promised that my tank would be filled because this would now be my 4th trip, 2 trips being for the dealership's mistakes.
When I got to the dealership the 4th time, the employee, Troy, that I had been dealing with the entire time no longer worked there, along with the finance manager.
As I had been promised gas money, I asked to see if they would fill up my tank, being that the mistakes were the dealerships fault. The manger ended up giving me a $10 voucher for a local gas station. I drive round trip over 240 miles to the dealership from Richmond during my 4 trips and the most they could offer was $10.
This place is a joke. Can't even fill out basic paperwork or get their vehicle registered, which are both their legal responsibility. Then when they make their customer go out of the way to come back multiple times, they treat them poorly. Stay far away from this place.
Experience at Champions Preferred Auto Sales was excellent!! All rep's and manager took great care of us! I would recommend anyone to Preferred Automotives.
The best place to buy a car and they are fast and easy
I couldn t be more happier with my truck. They worked with my credit and helped me get reasonable payments.
Always a pleasure doing business w/ Keith Gade @ Champion Preferred Auto. My third vehicle this year.
The customer service John provided was awesome. They really work hard to get you into a vehicle.
We bought a van back in July, had an engine issue and it broke down. Tim went above and beyond to get us roadworthy again. Highly recommend Champion for fast and friendly service.
They earned my business by catering to what i wanted and felt was fair. Didn't fell any pressure while I decided and they cut corners to get me into my dream car.
I've been to this place about 4-5 years ago and it was a bit sketchy, definitely not the most honest place I've been too but I figured I'd check it out again so I took my parents there today, it looks like a totally different crew.
The people that helped my parents were amazing.
Tyler, Cynthia, John and the Finance guy "sorry, I forgot his name" but they were so sweet and helpful.
I honestly couldn't have asked for better costumer service.
If you're looking for a vehicle, check them out
Thanks to Randy and Tim for all there help. I found somewhere I can trust to buy a car.
Bought a truck from them. 30 day tags still on it and transmission went out. Was told "for another $2000 down payment they can get me in another truck. Sounds like typical used car salesman!
Travis Wilson, was our sales person, He was wonderful, at helping us. So was the other, personnel that was there.
great guy!! Helped me out alot!!!!! I would highly recommend this place and those people for your next vehicle purchase!
Best dealership I've ever been to. Love those boys.
They got us a really good deal and gave us a chance when other dealers wouldn't. It took a while but they worked hard to get us into our new truck. Thanks guys.
Mr. Bobby & Mr. King were awesome. Staff were very friendly and the deal was something I couldn't pass up.
Appreciate Penn & Randy for their time & result of their time, in getting us a great deal.
1st time car buyers, had a great experience. Was treated with respect. Couldn't have asked for a better experience. Would definitely recommend this place to anyone John Russell was our salesperson.
Love the attn. folks made and outstanding effort to cater to my needs & budget. Would recommend anytime.
Mind-blowing prices! Friendly and knowledgeable staff! You will be made to feel more like family then a customer. Champion Preferred will eliminate any used car dealership/salesperson stereotypes you have heard about or have. The straight forward transparent way they deals are worked will leave not only leave you happy, but feeling confident that you got a great deal and dependable vehicle.
Had an overwhelmingly positive experience with these guys, had plenty of vehicles to look at and they were all priced very affordably. Tim really showed an interest in helping me out, and that s not something you can find just anywhere. HIGHLY recommend to anybody needing a vehicle!!
Connie was very professional and helpful with financing. I highly recommend Champion Preferred for you next purchase
We went in there with no real plans to buy a car, but the deal we were offered was too good to pass up! JJ was fantastic! He was honest and didn t waste our time. The other staff we were in contact with were also very friendly and got right down to business. My mom left there with a great car and a payment she can easily manage. I highly recommend this place and will be going back to get cars in the future!
John is funny. He is a great salesman that honors his word; open to negotiate, is great w/ a 2nd language. Very fair and comforting. Our family thanks you for our new car.
Warren and JJ worked tirelessly to find the best financing option for me. They offered a fair trade value for the truck I brought to them and overall my experience was a positive one.
just bought a 05 duramax great experience thanks tori and everyone else involved
this dealership was honest with us and delivered what they promised. The transaction was easy. Employees were courteous and treated us with respect. WE felt that our concerns and questions were answered with honesty.
Just bought a vehicle from these guys. Very friendly and willing to work for you.
This dealership definitely gets a one star review from me. I didn t buy a car from them I just sold one to them. With that experience alone I can say I would never buy a car from here. I had the unfortunate pleasure of having Randy as my salesman and he was so rude. I ran into issues with the check that was paid to me and needed a new check written. Before I could even finish my sentence Randy had interrupted me countless times. He handled the situation very unprofessionally. I asked to speak to a manager and got put on the transfer circle until I was told I would be called back and never got a call. I decided it was in my best interest to drive from Louisville back to Lexington to try in person to get a check. As soon as I arrived Randy was rude from the start telling me he refused to write me a new check and told me I had no right to be there basically. He was also very unknowledgeable about the procedures of selling a car in Kentucky and refused to give me back my personal license plate I had purchased through the county clerk. As I was waiting a few of the salesmen were yelling across the lobby at each other how they wish They were high and could smoke weed all the time. The overall experience was a zero star but unfortunately I can t give that.
UPDATE:The dealership is now accusing me of selling them a car with issues. Before any papers were signed the dealership inspected the car them selves. They had every right to also ask a mechanic to look at the car. The check engine light was on when the dealership inspected the car which I told them about and said I wasn t really sure what was wrong because I m not a mechanic. The dealership is now selling the car with images of it still in the same quality it was when given to them with a broken bumper and scar scratches. I also notice they seem to be trying to hide the check engine light in the images. I d be very cautious of buying from them with the business practices I have seen from them.
I have always had a great experience at Champion. We have purchased two vehicles from them and they will be our first stop when we need anything.
Great sales staff and support. Very happy and satisfied.
We had a great experience, they definitely earned our business back since the last owner.
My experience with the people at Champion was wonderful. My first time buying a car. They made it so easy. I would tell anyone that needed a car to come here. I will be back here for my nest car.
DO NOT BUY so much as a tricycle from this lot!!! They said they would make it right, well my car has been back there 3 times now and NOTHING IS FIXED OR RIGHT, and everytime i pick it up some other light has popped on on my dash, fact is they turned the lights out just to sell the car, i wasn't 5 miles down the road and check engine, traction control liight, check headlight system light come on they say bring it back in the morning well i live an hour and a half away i have taken it 3times and 3 days off work for nothing ! their mechanics aren't or dont know how to fix it, so now I'm still trying to get something done, will post updates and or legal action needs to be taken. And i bought the car February 16th. Well its April the 3rd and they are saying they aren't going to fix the car my husband even offered to pay half the bill to take it to our mechanic and they said no, well legal action is going to be takin at this point, i repeat DO NOT BUY FROM THIS LOT!!!!!!!!!!! YOU WILL REGRET IT!!! BTW my husdand was NOT understanding he wants it fixed as much as i do so WHY would he be very understanding?? Another LIE to add to the laundry list of others I've been told. And why weren't the lights on when i test drove the car? Proof is in the pudding, lights were turned off to sell the car!!!!!
Recently bought a 14 Volkswagen from champion, it was a very smooth and fast process everyone was very welcoming and helpful throughout The Whole thing, they do everything to please the costumer I m very pleased with the service and love my new car I will be returning again ! If you go ask for Dennis he truly is great at what he does
These guys are the best. I had financing arranged through my bank but they were able to get me a better deal. Great experience with John Russell and the team here. Well worth the drive from Clarksville Tn. satisfied customer guys. Thanks
Great folks! Go see Keith at Champion and he will take good care of you.
caught a nice ride for my daughter's high school graduation present! the people here are very welcoming and nice. check them out when you need a new nice ride.
Awesome selection and amazing staff. Very respectful, knowledgeable, and professional. I definitely felt like they wanted to make sure my grandpa got the best vehicle for his needs and at a fair price! It s amazing the night and day difference of the staff vs larger dealerships. Highly recommend.
Mr. Russell was very helpful and knowledgable in helping me choose the truck that fit my needs. Mr. Cox ended up stepping in and sold me the truck.
Great guys to deal with, we got a great vehicle at a good price, and they gave us a good offer on our trade in! Very easy to work with. We re very pleased with the vehicle we bought and service we received! Go see big Fish for your next vehicle!
I would not recommend this car lot to my worst enemy. They would not give us a set price on a vehicle. Tried to choose the vehicle. Told them upfront what we could afford down and per month and still tried to put us in something unaffordable. Don't listen to their customers at all.
And now you respond with complete lies and an assination of my character. Good day to you sir.
Mr. Penn & Connie were super nice!! thank you Champion Preferred.
Great service, Shannon & Jenny went above and beyond to help me. Wouldn't go anywhere else.
Thank you Champion Preferred for my new 4x4. We love it!
This company is the worst auto dealership in kentucky they willing sell flood cars , lots of flood cars dont show up on carfax ,the car I bought was rusted on interior parts, 2017 model ,stay away from these people ,they also turn off the warning lights before they sell their cars and trucks very fraudulent dealership.
John is a blessing to having him in front of you helping you with all the things you have to come through to buy a vehicle, five stars for him, thank you John.
Horrible experience here. We made 5 trips back to the dealership after we had already purchased the car, for things they missed on day we bought the car. They gave us the wrong title and license plate and called over and over every day until we answered the phone. They called us to ask what we could do to fix these issues we had and make our review dissapear so we told them and they hung up the phone.
Great service, willing to help me out when I was pretty much out of options. Got me in the car I wanted and out of the car I could no longer afford and that, to me is good business.
Thought about buying a car here but after looking at the reviews and who posted them it's obvious they're all paid fake 5 star reviews.
Always a pleasure doing business w/ Keith & Cade @ Champion Preferred Auto. My third vehicle this year.
Very courteous, helpful & best of all truthful. Would definitely contact this dealer again.
I feel this is the best dealership around and I have been to a lot of them!
Went above and beyond to get me approved The whole stuff is just great almost made me cry they made sure everything was right it s hard to find good honest people like them I would recommend everyone to them
I had great time and feel Tim and his team went above and beyond to make everything I wanted to happen, happen. He has to quality vehicles. Go see Champion PREFERRED Automotive first. Tell them I sent you!
Louis was a great salesman and did everything to keep us find a vehicle that works for the needs of our family. We are very happy and satisfied with our experience.
JJ was my salesman and he did an excellent job helping to find the perfect car & help handle the financing. I would recommend him with your car hunt.
I had a great experience at this dealership. Chris and Tim were wonderful. I'll tell all my friends were to go whenever they are looking for a great deal
This car dealership has found itself a new customer. They were all more than helpful, honest, and fair. I appreciate kindness and fairness, and Champion Preferred did not disappoint. Mike, John, Lowell, all of them were so helpful. Thanks again y'all look forward to doing more business with you.
Took a few days to complete the deal but Jhon and Sal was shopping for the best rates and got me a loan with very low interest. Great Job Guys.
Excellent service. Sales folks were very courteous and knowledgeable. Helped me get the vehicle I wanted with the payment I needed. Will send my friends and family your way! Thanks guys!
Y'all, Tim and Cynthia are the A team!
My sister and I purchased our very first vehicle today and we had such an amazing smooth process. Thanks so much guys! Definitely recommend them %!
This is the greatest dealership around. See them first and you will go no where else. Ask for Time and tell them I sent you
A hassle to deal with, I ultimately denied to purchase a vehicle from here, and one of the sales reps hung up on me.
These salesmen & management were great. Very friendly and very truthful. I am happy to do business with them and will be recommending this lot. Albert was great.
Chris was awesome!! Went above and beyond to help my daughter get her dream car.. We will def be back..
Staff was friendly and did all they can do to get me in the car I wanted. Thank you all so much.
I am here at champion prefer automotive in Nicholasville Kentucky it was a great experience they did a military discount for me which helped out a whole lot and it's a good place to go to to buy a car and I recommend it 100%.
Ask for Tim and say I sent you
Mr. John Russell has been a very courteous, humble person. He listens and works with you very well. He has a heart of gold. I personally love him so I call him uncle John. I would recommend everyone to come to Preferred Auto to see uncle John Russell. I appreciate you all service. Thank you.
John Russell was great. I called with a question about a title, he answered that quickly. He then asked me to come down and take a look at what they had on the lot, I did. Due to his patience I did buy a car. Thanks Champion.
championautos.com
