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C
4 years ago

Customer service was AWESOME!

Customer service was AWESOME!
Ricky, Tim and Debbie made the car buying experience easy and saved me ALOT of money overall! Would definitely recommend!
I got my vehicle for a steal!
The Rick and Morty wallet had me sold. Haha

H
4 years ago

Bought a used SUV from here today and was very hap...

Bought a used SUV from here today and was very happy with the service. Tim gave us a great price on the car, and Robert & Ricky made the buying process very easy. I would not hesitate to recommend these guys to anyone in the market for a car!

H
4 years ago

The car buying experience was great. But when you ...

The car buying experience was great. But when you buy a vehicle that you are making payments on that has multiple issues and isn't even currently driving after only have the vehicle for less than 5 months, than you have problem . I have contacted them countless times to no avail except being told so many different things from different people. I am now without a vehicle. I understand it is as is, but i found it a little odd that 1 day after i drove off in my car that the check engine light came on and has remained on. The car is now currently parked in my driveway and hasnt been touched in at least a month besides having a friend tow it here.

A
4 years ago

John was our salesman. He sold us a 2010 GMV Terre...

John was our salesman. He sold us a 2010 GMV Terrera. Have never had service like we did at Champion Auto. Every single person that we dealt with was absolutely wonderful. The finance guy worked and did get us financed. He worked very hard.

g
4 years ago

I had picked up an customer at kia car lot and the...

I had picked up an customer at kia car lot and they had flew here from out o stateto pick up an blazerthat kia supposedly saved for them the two men got here and they sold car out from under them so me driving taxi introduced them to champion preffered car lot and sold a car for them they told me I would recieve $250 sellers fee two weeks ago I went and picked up check and it was only $100 and they said that was all I would get and sorry after promising me $250.

D
4 years ago

Great experience from top to bottom!! Tim, Ricky, ...

Great experience from top to bottom!! Tim, Ricky, Debbie and John are the best!!! They are an excellent team that work well together and even more so for the customer!!! I have been searching for months for a vehicle. It found me and everyone at this dealership made me comfortable and met my every need. I am in love with my Jeep!!! Thank You all soooo much!!!

R
4 years ago

I had a difficult situation with having to sell my...

I had a difficult situation with having to sell my car and needed to replace it
..Cynthia and Tim were awesome and helped me with my problems that I thought couldnt be done...
Cynthia has been awesome with going out of her way to help be juggle and get my new car delivered to me... I felt like the whole staff there cared about my issues and tried to help.
I would HIGHLY recommend checking with Cynthia there First..if you are looking for a good used car or truck...
I have purchased 2 other vehicles here in the past.
Will ALWAYS check there first when I need a vehicle

j
4 years ago

A friend of mine purchased a vehicle from this pla...

A friend of mine purchased a vehicle from this place about 5months ago. He was making timely payments until they've reported the car stolen and repoed the car. He was never late on payment and provided everything they've asked for when purchasing the vehicle. He wanted his deposit back but they claimed there was damage to the vehicle which was not true. Long story short, they've threatened to sue and eventually ended up in small claims court. They never showed and judge ruled that they pay my friend the deposit. Now they've counter sued! These guys are crooks! They are taking advantage of people who have bad credit and think they can get away with it. They likely have more resources than my friend but I'm going to do my best to get the word around to everyone I know in any way possible.

If you(dealership) are reading this, you know what you've done. He works with me and my boss is willing to help him in any way possible. All of our colleagues (43 of us) our telling their friends and families about you and making sure they never purchase a car from you guys.

A
4 years ago

John Russell was very helpful accomadating. He mad...

John Russell was very helpful accomadating. He made sure my requests were taken care of and stayed in touch with me. He was pleasant to work with in purchasing a car. Randy was great & helpful!

J
4 years ago

I just purchased my 7th vehicle from Champion over...

I just purchased my 7th vehicle from Champion over the past 25 years. I love dealing with the great folks over there and they have always taken great care of myself and family over the years! Keep up the good work guys! It's good to know you can always be treated fairly at Champion Preferred! You know I will be back!!

W
4 years ago

They will really work with you on your payments. I...

They will really work with you on your payments. If something is work with the vehicle let them know and they will work with you on getting your payments down. Robert an Tim was the two guys that helped me an I was very pleased with their work.

T
4 years ago

DO NOT BUY A VEHICLE FROM THIS DEALER!!!! They hav...

DO NOT BUY A VEHICLE FROM THIS DEALER!!!! They have a 2001 Ford F150 on their lot right now for sale that my son was going to purchase. The truck was taken to a mechanic who stated that the truck had missing cab mount and was a death trap. They claimed they were unaware of the damage. I believed them but the fact that they have put the truck back on thier lot after receiving a statement from a mechanic that it is dangerous shows me they are lieing and do not care. The truck had also been in a major accident which was never disclosed. Please for your own safety and the safety of those you love do not trust this dealership. Update: I see owner responded that the vehicle is being sent to auction. This is comical since it is sitting right in the front of vehicles obviously for sale. Glad I decided to report them to FTC.

C
4 years ago

Engine blew two/three months in. They worked with...

Engine blew two/three months in. They worked with us to get that repaired but it took a while. Finally got car back and then transmission went out. Advise...buy extended warranty on used cars....this car is leaving a 6,000.00 scar.

B
4 years ago

Excellent experience purchasing a used Honda CR-V....

Excellent experience purchasing a used Honda CR-V. Elbert was very knowledgeable and made it his business to ensure that all of my questions were answered (as well as being a super interesting guy to chat to). I found the car I wanted, took it for an overnight test drive to show my husband and get a pre-purchase inspection, and was given a copy of the carfax. They were willing to negotiate on the price, answered all of my questions, and at no point did I feel pressured to buy. Elbert prides himself on providing excellent customer service and I think this is warranted.

J
4 years ago

Bought a car from here and was supposed to recieve...

Bought a car from here and was supposed to recieve an owners manual since it was missing. The people I dealt with at the time never sent it to me but apparently they no longer work there. The new manager had it sent to me after my complaint. No issues with the vehicle.

c
4 years ago

They will rip u off the one jj will lie and tell u...

They will rip u off the one jj will lie and tell u what ever to get u ti sign the paper work then when he gets caught up in it he says he dont remember but i have recording of him lieing to me so we will c

Fyi turn your phone on record when your in his office like i did so u cover your self if you find you meed to by from them

R
4 years ago

Sales folks were nice, but the vehicle has not per...

Sales folks were nice, but the vehicle has not performed up to par. Transmission had to be replaced after 2 months. Mechanic said the trans fluid was horrible, so obviously the vehicle hadn't been inspected too in-depth. Just today, while checking on why my alarm system was malfunctioning, I was told the vehicle didn't have its original driver side door. This was not mentioned on any service records I was given.

Just be sure to get your vehicle inspected before you buy. I was under time constraints and was unable to do so. Be sure you know what you're buying.

S
4 years ago

Awesome folks...

Awesome folks...
Worked out financing for my son's first time buying!!!
See Randy....Tell them we sent ya!!

D
4 years ago

Don't do it!! We purchased a Suburban from them in...

Don't do it!! We purchased a Suburban from them in August 2015, with an extended warranty. I was told at the time of purchase that it was the best they had. I called today to find out which plan exactly and was told they didn't know. For $2000 you can't tell me which plan it was!? I need to call the number on the pamphlet!
Furthermore, the guy who did the financing told me we needed an additional $300-$500 cash to put down on the vehicle for financing. The money went to his pocket because there is no record of it going to the finance company or on my paperwork!
So yourself a favor, stay very far away!!

Champion Preferred Automotive

Champion Preferred Automotive

4.5