Castorama Reviews

We sell what is there and when the customer has a specific request we say there is
past

Welcome, service, price, everything is perfect!
High efficiency. Well done !

The sales women in the electricity department are great at efficiency. I solved a lighting problem of a presence detector simply by putting a bulb at 2 , when I was afraid of having to change the device.

Correct set of prices for all budgets. Pleasant staff.

Super home super service very good advisers thank you

Despite a willingness to do well on the part of the staff, what a disappointment !!!! 30 min of waiting for help looking for a product in height, we asked 4 different sellers, all very nice but absolutely overwhelmed !! What about the loyalty program .... 2 years that I spend the casto card at the cash desk, and the day I want to start a 10% off day to buy 2 kitchens (so a great purchase!), I am told that 'it has not been valid for 18 months ..... I still managed to get a -5%. Lamentable. there is no more customer service! priority is given to stock management (more than tense flow) and to the economy of staff & services offered ..... I put 2 stars because the staff do what they can under these conditions .. .

Good reception, good value for money, professional staff, many advantages

I always find what you need competent and friendly staff

Big, well annoyed, lots of choices. Team Knowing how to give good advice

The cashier at the materials yard is so ineffective and slow ...... Yard which seems to me quite narrow and unfortunately badly arranged (but at the same time, how to tidy up a narrow place when customers park no matter How? 'Or' What...)
Otherwise, it remains a Casto, like all the other Castos.

Good shop with lots of choice and cheap truck rental

department store with a large choice, which is very good is the resumption of an article by exp: following error. On the other hand, far too many products made in China, quality down sharply, beware?

A lot of hair for DIY it not too excessive correct seller helpful

Hello have found all we need more cashiers are very nice congratulations

Dirty store, neglected by its staff, messy, however the sellers are very professional, attentive and give very good advice, shame about the rest !!!

Very good, large choice of products and the advisor was very pleasant.

It is not what it used to be. More and more products out of stock but nice staff and good advice

Simple and effective, well-informed at the lighting fixtures, perfect c

Nothing when it is necessary that the temporary workers do to control the empty shelves?

I bought a big bag of wood that was near the crate for materials alas by putting it in my fireplace I realized that it was really wet fortunately that the rest is in Casto

A world 2 crates open for the whole store more time at the crates .than time in the store ......

Vendeurs dans les rayons efficaces et de bon conseil

They will not finish offering anything other than their brand. It's not not my design of a store

We have everything we need for DIY, gardening and painting, as well as bathrooms, lighting, kitchens and flooring.

disgusted. We had to move 3 times for zenne shower screen. We must stop the work ... a salesperson orders, is wrong and it does not matter come and waste time with us! The price of high profile have increased and I pay the difference ???? No commercial gesture, no voucher for the inconvenience caused! Where are we going? ?? I lost 1 hour yesterday and everything is fine! No excuses either? Perfect and good for ke rest of the work I would go elsewhere! !

Store with a large selection but unfortunately the staff is not there to inform you I had to wait 20 minutes for me to take charge and then I was guided in 30 seconds and I was left there plan unfortunately very disappointed and if I have to shop I do not think I'll go back because of the staff but not the store

Very large store with many products, good advice and easy access!

Very large hardware store or you can find anything. Well appointed pretty easy to navigate. Prices correct. We will return.

But we are imposed products chosen by an English marketing. Who will follow when kingficher will drop casto?

As always I was well informed and kindly (which is not always the case in other brands starting with Leroy-Merlin for example)
So bravo CASTO !!!

Pleasant place where barrier gestures are respected good compromise between supermarkets and DIY stores which have a monopoly of it the prices are correct the salespeople pleasant stores to advise

What about barrier gestures? Why not make it mandatory to wear a mask, if only to protect staff. Some departments are empty but positive, the staff are available and friendly.

It is a pity that castorama englos does not give priority of passage to caregivers who have not stopped working to fight against covid19

The goods withdrawal is fast and the sav at the top

Staff listening. Do not hesitate to compare prices.

Good quality store
And very good advice affordable price

Asked advice from 3 employees, friendliness 0 for each of them. "Competent" staff to review !! My partner and I are disgusted with the reception of these. Only the cashier was pleasant.

I came to buy electricity cable, the seller was rude to us, as there was none that we had to go to another store and that he knew that these were competing stores as he said .. he spoke badly to us ..

Very good advice, products findable easily. Sellers (es) and charming guesthouses

Fewer and fewer advisers, we really have to look for them.
It lacks life and warmth.

If need help the staff is listening is we are leading

The sellers at the top
I was very well informed
Thank you

No one too big a gaping welcome. Long queues at the cash desks ... normal only 3 open !!! Excessive price ... simply troubleshooting. Otherwise I never set foot there

Castorama Englos is a DIY store. The staff are really very competent. They know how to guide you precisely in the store. The prices are quite competitive. The promotions are regular.
The price of materials is worth a look. There are a lot of things there. Again, the staff don't hesitate to call you to find out if you need advice.
If you buy often in this store I advise you to take the loyalty card which will quickly pay for itself. It pays off.

Deplorable. Vendors prefer to discuss on the shelves that to inform customers. The quality of goods is not at the rendezvous, and the service without comment ...

Difficult to have advice on the shelves ... regrettable .... otherwise nothing to say about the choice!

We had spotted a small clip light on the internet, the site indicating availability in this store. Well, the site is not up to date, the staff present does not apologize, and is not interested in any follow-up. We could have presented models equivalent at least ...

During this period of covid 19, before moving we look on your site after the products we would need. It turns out that the stock was "low" but not unavailable for casto Englos. To be sure, we call the store, without answer directly on voicemail which is saturated, call the general number so that it informs us about the available stock, unavailable number. So we go there, and the products are absent from the department, the seller clearly tells us not to trust the website and it no longer answers the phone they don't have the time. So CASTO is not everything you need. 2 hours lost due to your incompetence. Difficulty informing the client.