Castorama Review

We went to Castorama englos for the quality and wide range of products offered, only following a non respect of the dates of supply, 3 errors of truck bookings but also no compensation of the genes caused, we are with my spouse very disappointed of Casto's team !!!! From this fact, we will not return to this store and leave no good image around us! On this review, wonderful day !!!!!!!

Good range and functional friendly staff and listening

Large selection of material the solution to problems

Staff too bad with us the guests I would not go back

Usual DIY store of my husband. Prices are fine On the other hand at the storage level a real headache, given all the vendors who work down, we find this shop pretty messy. Too bad, because it takes our time and patience often to find what we are looking for. Vendors are absent because they are all sharing their privacy with each other in the small corners of the store. The stock is a bit limited too.

Too bad it is so complicated to drive in the parking lot as the lines are narrow

Good reception and a lot of staff available to provide information

Department store with choice, but the parquet floor if you want more than 20m2 was leaking they have no stock! On 6 models we chose no stock or deliverable within 3 weeks! Seller parquet customer listening, ray painting not kind to the clientele !!!

Quality and choice in free fall !! More and more products "houses" replace the reference marks qd they do not simply disappear .. In short, for DIYers who love the quick done and therefore ultimately too expensive for the result!

I am satisfied with my purchases it is my favorite store

I find the shop well arranged and the staff was pleasant and good advice

Staff who know their radius well. Available to advise us very tidy.

Speed of service between 12:30 p.m. 1:30 p.m. not too crowded at checkout and on the shelves

Really the feeling of annoying some sellers ...
Customer service is to be reviewed

The 3 sellers I spoke to were really unpleasant with a rather condescending tone

Nice DIY store the prices a bit expensive and the welcome could be warmer ....

After several attempts to call, I finally have someone answer me and not someone hang up on me. After more people in the outdoor garden service better and better the service

There is everything for all professional or amateur DIY enthusiasts
I was looking for Double curtains I find the prices expensive because the problem is 2m60 in height and when you have small windows you have to cut practically 1m c is ready to install but must have the right windows damage

Hello, this day I made a round trip to castorama englos following a big problem with pvc.
Yesterday I had hesitated to put pvc on the ceiling because the quality did not seem good to me.
But as the 2 1st slats held, I continued and arrived at 3m linear posed, all the slats fell and the staples remained. I lost 2 hours of work and 42.90 euros or 2 boots (pvc: 2.6m x 37.5)
Refunded with 2 boots out of 4.
I do not recommend casto.prefer leroymerlin

You have everything to do or rebuild a house to nine.

Nice staff and good advice, I always find what I'm looking for

Order placed a few weeks ago and withdrawal in contactless drive. One of the products was not available but I was billed anyway (very very limited practice ...). I get an AVOIR that I am now unable to use on the site to re-order a contactless drive order. I am informed that I must return to the store to be able to use it. Not very serious in this period of health crisis where contacts must be limited to the strict minimum ...

Good DIY sign, but to choose I prefer Leroy Merlin, better advice and more choice.

Good but there is not everything that we want. And a little expensive

Very good reception additional information well explain organization of the nickel store you can easily find the aisle you are looking to continue

On the Internet product available and arrives at the store not available result 1h of lost thank you

Disastrous, no negotiations possible, not friendly, sellers do not come to complain about working conditions

Efficient and charming sellers with two customers with a list ....

Friendly and competent salespeople, doing their utmost to satisfy the customers. Thank you

Nice shop a lot of easy choices to find a seller to have information. Prices are correct.

Store with a wide choice. Sellers very good advice.

A little more expensive than Leroy Merlin but Castorama has some good plans

I recommend this store for the wide range of products on offer: DIY, work, garden, landscaping etc. We find almost everything ..... The only downside, not easy to find what you want quickly without asking for help ... but hey it's a bit normal, the store is big and the choice very wide :) good value for money in general

Very disappointed with the organization of the deconfinement store: many employees on the shelves but few cashiers. Result queues at checkouts and queue at the entrance given the filtering (one does not go without the other). And in addition a cutting section which closes at noon while the store remains open ... ???

Before the confinement, the employees were much more motivated !!!. I can feel them demotivate !! Male to provide information, he sends us from the store to the materials yard and from the materials yard to the stores .... The sport of Castorama !!!!! tiring, too bad .. we are always looking for the product ... I give 2 stars for my fondest memories ...

Renewal of range is good. Congratulations for these new touches of modern decor. Too bad the store is old compared to the competition. Lack of brightness. The outdoor plant space is deplorable. Too bad

Very welcoming and attentive staff. On the other hand, personally, I have difficulty finding my way in the aisles (signage, location).

Empty radius, as if all sh'tis had decided to put down curtain rods at the same time. Department stocks are not required. Pity

what bad organization! online stocks are always wrong, we move for nothing. the staff do not care and tells us that it is not their problem because they do not have time to enter the stocks in the computer and it is the headquarters that imposes this. this is the third time this has happened to me. waste of time and money! they are fully aware of this, but customer service is not their priority. and what about salespeople who complain about management or their colleagues in front of customers waiting on the shelves. the horror !

The cashier super pleasant and we can ask for advice we are well informed kindly the person take the time to explain to you
Super casto

Does not require the wearing of a mask. You meet people who do not make the effort to wear a mask and therefore put us in danger.

Very nice store. We were very knowledgeable in the shower department. Friendly and competent staff. Continue

Same Castorama Bondues, without the poultry at the roundabout

Great advice, you can find everything at the right price.

Choice, prices for all portfolios, a nice team that knows how to inform you.

A casto is all you need but very difficult to find a seller

Known DIY store quite diverse. There are pretty much everything to renovate at home.

The most complete DIY store with fast service and good sellers. Who advise you best. Large parking, disabled spaces, wc available, coffee machines. You will find your happiness at variable price

Bad reception, ignore your presence while waiting for information found on several sellers.