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The staff is way better than the hotel, which is a...
The staff is way better than the hotel, which is a slightly below average to average hotel that thinks it's a 5 star hotel. It can't really be helped though, it's in a location that has absolutely nothing around it. The staff is great though, if I run a hotel near Movenpick, I'd definitely try to poach the staff.
Was there many years ago (about 1991) there overni...
Was there many years ago (about 1991) there overnight, as far as everything o.k. All clean but unfortunately a bit away from the center. But still went. Should I go to Tangier again, then I'll probably go back here.
- Very friendly and helpful staff and spacious and...
- Very friendly and helpful staff and spacious and beautifully decorated luxury room.
Points to improve:
-the minibar of the room is empty - no coffee set (an electric kettle was provided upon request)
- advertised luxury room with terrace: it is quite cramped and without furniture: this should be clearly expressed in the presentation of the room on the website
- sink in the room was clogged when we arrived
-no deposit was asked on arrival. As a result, we were refused to sign on the room at the restaurant and moreover no connection to the restaurant for the credit card reader: we had to go to the reception to pay the bill ...
Very good hotel right on the beach with access, di...
Very good hotel right on the beach with access, disco and casino available, there are restaurants, pool very large, breakfast buffet very good, great hotel
Always one of the best in Tangier, especially one ...
Always one of the best in Tangier, especially one of the only hotels in Tangier where we arrive properly to sleep (very quiet rooms).
Very good hotel, good location and wonderful views...
Very good hotel, good location and wonderful views of the Mediterranean.
The only bad experience i have had in morocco so f...
The only bad experience i have had in morocco so far! Arrived Ouarzazate at around 9pm, we thought we would go to the hotel directly and check the condition first, the reception who i think was the son of the owner gave us 4 different
The location is lovely
The location is lovely
Prices fire
Nice hotel, great location and summer spend there ...
Nice hotel, great location and summer spend there is lovely
Hotel plumbing work needs to be checked and repair...
Hotel plumbing work needs to be checked and repaired..
Expensive for nothing
Expensive for nothing
The menu offers quite expensive cocktails, not local products.
Lots of alcohol based drink.
Disappointed.
I really appreciated the professionalism of the Mo...
I really appreciated the professionalism of the Movempick Tanger hotel team. I would like to thank the smiling Manal for her excellent service and the good care especially on my birthday.
It is a luxury hotel by the sea in Tangier. Nearby...
It is a luxury hotel by the sea in Tangier. Nearby there is a casino, one of the best in Morocco.
great hotel, almost always busy
great hotel, almost always busy
Avis sur Movenpick Hotel & Casino Malabata Tanger
The Mouwenpick Hotel in Tangier is located in the prestigious coastal area of Malabata, next to the casino. Right by the bay. Opposite, 12 km across the Strait of Gibraltar - Spain ... The coast is perfectly visible in clear weather. Along the promenade, you can walk the entire bay right up to the medina in an hour. The hotel has its own beach, pools, restaurants - everything is like a decent 5 * hotel. I recommend!
Extra staff
Extra staff
Infrastructures to refresh.
Especially children's bathrobes !!
No Corona Safe Kit!
Quiet corner convenient location professional serv...
Quiet corner convenient location professional service top
Great!! Beware of the pool under the stairs near t...
Great!! Beware of the pool under the stairs near the dining room (indoor pool)! A gentleman has fallen into the water (all dressed up)!
Simply fantastic. Clean and cozy rooms, excellent ...
Simply fantastic. Clean and cozy rooms, excellent breakfast, great restaurant
A beautiful and elegant place and a distinctive vi...
A beautiful and elegant place and a distinctive view of the sea is an experience worth repeating
Excellent hotel but not worthy of more than four s...
Excellent hotel but not worthy of more than four stars
Very nice, the attention is excellent in terms of ...
Very nice, the attention is excellent in terms of food and treatment.
Beautiful 10 day I spent with my friends, top serv...
Beautiful 10 day I spent with my friends, top service and I thank all the staff of the hotel
Good building let down significantly by:
Good building let down significantly by:
Poor air conditioning the whole building felt a bit damp and our room never cooled below 25c (in late Oct).
Staff were largely indifferent. Very busy having discussions with each other front of house while ignoring and even obstructing guests. It felt like a case of too many people wanting to be manager and nobody wanting to do the hospitality thing.
Food was middling. Only one totally overworked person trying to manage the whole breakfast area. She really did as much as one could possibly expect of a lone person, while other members of staff were milling around in the background playing at manager (see above). The result was tables not being cleared as people left leaving later arrivals for breakfast to clear and set tables themselves from unused isolated place settings. Omelet undercooked with lots of uncooked egg white. Flies on the food. Nowhere for non smokers to eat which was free of smoke.
Charging for Internet access. The only place we stayed in Morocco which did this.
No locks on the balcony doors.
With the right (small!) senior management team and fixed a/c this place could be really great.
Nice place, outdoor pool paradise ... But hotel in...
Nice place, outdoor pool paradise ... But hotel in full renovation ... A retry when finished
Very clean and tidy everything, very top service, ...
Very clean and tidy everything, very top service, good pool and access to the beach
Very nice hotel, the staff can not do enough and t...
Very nice hotel, the staff can not do enough and the view is great, I highly recommend.
Untested hotel and casino, but exceptional traditi...
Untested hotel and casino, but exceptional traditional Moroccan restaurant. It is possible to eat Royal couscous on weekdays and not just on Friday as tradition dictates.
Restaurant recommended for gourmet friends
I hope it remains at this level of service and cle...
I hope it remains at this level of service and cleanliness
very bad welcome by named abdechafi otherwise ever...
very bad welcome by named abdechafi otherwise everything else is fine
My suggestion if you are in tangier. Please try to...
My suggestion if you are in tangier. Please try to avoid this 1 star hotel. My suggestion to hotel management is to go work in marriott so you know what is 5 star service and hotel operation looks like.
Hello, a short but straightforward comment! I am i...
Hello, a short but straightforward comment! I am impressed by the extraordinary and welcoming Manal and Khawla's welcome and the view is incredible !!! In the top !! I travel a lot and being greeted like that makes me want to come back, and I will definitely be back!
Too expensive for what c
Too expensive for what c
Well located and crowded with prostitutes even at noon !!
Go your way! We talk about the price of the pool e...
Go your way! We talk about the price of the pool entrance? 350dh ie 35th an entrance for a classic pool? A joke ? At this price I hope that the water will purify me! It is outrageous a price for a mediocre service!
An excellent welcome,
An excellent welcome,
Quality service,
Tour in spite of works in the rooms and at the reception
Thank you
We will come back
Jean Luc
Currently at the hotel. Not worthy of a movenpick ...
Currently at the hotel. Not worthy of a movenpick standard. Room not worthy of a 5 stars.
Hello Mr Rillof
Hello Mr Rillof
Catastrophic stay !!!
Very unhappy ...!
Here is a non-exhaustive list of my various problems and anomalies encountered in your hotel during my stay 1 week ago, I specify:
- Person at the Barrier for the car at the hotel entrance
- Deplorable welcome on arrival + absent valet (long trip made: Agadir)
- porters non-existent and not available, spend the time chatting and watching us carry our luggage.
- Arrival cocktail ??
- Room: on arrival towels + missing slippers + empty fridge no drinks ??
- Deplorable swimming pool welcome (no hello, the swimming pool is 400Dh! Do not ask if hotel guests or not ??
- Nonchalant, unfriendly, rude and incompetent staff
- Drinks list not up to date Price display / Billing ??!
- Queries and Requests:
iron + tea order at reception 1 hour later nothing!
- Billing and bar service and catering at the customer's head!
For a honeymoon: Having separate beds: I find that very average./
My expectations were disappointing and that of my wife again + :-( ///
Despite my various reminders and requests made to the reception, and to the staff concerned no return!
For a "5 star" hotel this is unacceptable!
Only promises but nothing happens.
other problems when I arrived: at the reception: despite the large smile, there is a lack of proven responsiveness. We were made to wait all morning before getting a room at 12pm / what I can understand but an IC! (no coffee, no drink or glass of water was offered in the meantime ... we had to pay for an espresso at 200DH, it didn't ruin us of course, but sad that there was no gestures of welcome ... I find that very average for a high standard hotel such as the Movempick, (I have nevertheless had good experiences with this hotel chain: especially in Dubai ... but unfortunately we are very far from it in Morocco!
Thank you anyway to the deputy manager of the hotel Mr Mohamed for listening to me following my dissatisfaction and for proposing an upgrade, My requests were taken into account much too late
Living in Switzerland in Zurich I have informed your head office through my professional network.
Hoping that this opinion, Mr RILLOF, is constructive and will help improve the quality of service and performance for the MOVENPICK DE TANGIER
Best regards
Mr El KADIRI
For reservation, it never work as it should be. I ...
For reservation, it never work as it should be. I booked through website, the city tax had huge difference between the website and what the hotel wanted. And unfortunately the hotel didn't want to cooperate so they made me pay the extra charges to check-in. Didn't like how responsible the hotel is, and how much they care about their customers
Hotel very well located very quiet excellent servi...
Hotel very well located very quiet excellent service.
the redone rooms feel fresh paint .... chips in th...
the redone rooms feel fresh paint .... chips in the bed. Me who am a regular customer I was terribly disappointed by this experience. I told all this to the Front Desk
Business transparency
- Did not verified company info
- Ask their customers for reviews
- Did not replied to negative reviews
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