Carr Subaru Review

If you're looking for a new car, Carr will treat you right. Linda Young is the prettiest lady there.

I recently bought a 16-year-old Forester from Carr Subaru in Beaverton. Everyone there was very helpful, friendly and patient, even though this sale would only be a minor transaction for the dealership. A particular shout-out to sales consultant Joshua Zuniga for his kind assistance!

I had such a positive experience at Carr Subaru. First of all, Milo was great to work with and made the process easy, trustworthy and enjoyable. He went above and beyond. Thanks Milo!

Just bought a new outback with Joseph Hernandez and it was AMAZING. He is a no bull, laid back guy who was extremely helpful in finding the perfect car for me! The process was smooth and quick and I will be recommending him to everyone :) Truly exceptional service.!

Our experience in dealing with Mitch and Carr Subaru was the best car buying experience we've ever had. Mitch was attentive to what we wanted, was very transparent in his dealings, and professional throughout the entire buying process. I would highly recommend using this dealer. They clearly have developed a successful model and apply that standard with all the employee we came in contact with. There was no pressure, no games, no misinformation.

Enrique Ojeda was an absolute gem. He made the purchase of my new car quick and seamless. I would highly recommend doing business with him and Carr Subaru.

I received great service from Adam Gates. He was very patient, knowledgeable, and honest, which removed a lot of stress from my first car buying experience. I would highly recommend Carr Subaru and can see myself coming back in the future.

Joshua Zuniga was amazing. Joshua is a friendly and knowledgeable salesperson. I am searching for a 7-seater SUV. He gave me a very good briefing to Subaru Ascent and many of the features available during the test drive.

Had a great time looking at cars since my car was totaled due to an accident. I was helped by Robyn, who made sure I was getting the best! Very sweet and caring. I feel very safe in my Subaru Impreza! Great car choice for me.

Jessica is the best! She was able to get me exactly the car I wanted, and she was a joy to work with! Super fun to chat with, never pushy at all, and made sure that I was 100% happy with my new Crosstrek. Definitely recommend working with her!

Alejandro greeted us with an infectious smile and a determination to find the right car for us. He succeeded brilliantly and then worked hard to get the price where we asked for it. We were exceedingly satisfied with the entire experience.

Got a great deal on a great car (Legacy). Salaried employees, very helpful. Fantastic finance option (Dec 2016). They provide a follow-up visit with an expert to answer any questions. Plus a $50 gas card!

I did a lease on a Forester and worked with Mauricio and Josh and the experience was excellent. They both went out of their way to offer a deal that worked for me and everything we agreed on was in the final offer. I am also extremely happy with the car. Can't wait to drive it to the mountains this weekend. I am very happy I decided to work with Carr Subaru.

Went to Carr Subaru very stressed and overwhelmed. Bunder came to the rescue!! He was so easy to work with and made the process fun for me. Would comeback to purchase a car from him again.

I was looking for a subaru wrx, I found one being advertised at carr subaru. I came in to look at it and as soon as I arrived on the lot Papa safari quickly asked me if I needed any help and what I was looking for. He showed me the car I came in to look at along with some other cars. Threw the entire time papa was very respectful, kind and he was never pushy. While he showed me a lot of other cars I was curious about, I ended up buying the wrx. The entire time he was super helpful and I would gladly go back to him yo buy another car, along with I would recommend anyone interested in buying a car to go to him! Over all I had a great experience with everyone there

My car purchase deal was made in less than 15 min from the time I walked in the door. My friend and I had just come from another dealership that had guaranteed the lowest price but reneged on the deal. We were frustrated because I had More

I recently purchased a new Outback from Carr Subaru. The Sales Consultant, Mitch West, was a great help during the entire purchase process. Not having purchased a new car for over 10 years, I was unfamiliar with many of the new features available on the outback. Mitch took the time to go over each of the vehicle features in a clear and concise way. In particular, he did an excellent job of thoroughly describing and demonstrating the operation of the Eyesight safety system, which was particularly important to me.

Thanks to Mitch, the entire purchase process went very smoothly. I will be purchasing a second vehicle in the not to distant future and will be sure to use Mitch as my Sales contact. I highly recommend him to anyone considering the purchase of a new Subaru.

I must mention that I initially selected Carr Subaru for my new vehicle purchase because of my prior experience with the Carr Service Department. They have consistently done an excellent job in servicing my older Subaru promptly and courteously, leading me to select Carr for my new Outback.

I recently purchased a crosstrek from Carr Dealership. I had the most amazing stress free experience. Upon my arrival I was greeted by Sam who let me take the crosstrek around Beaverton, expressway, backroads, et cetera. Along the drive Sam pointed out all the fun features of the vehicle and encouraged I try all of the features so I know what the car has to offer. Even when we got back to the dealership he set up an orange cone for me to back into so I could see how the vehicle stops itself from hitting something- he was so patient with teaching and he really made the experience very fun. I am so happy with my experience at Carr Subaru. It was lovely working alongside Melinda as well and overall I felt that both Sam and Melinda were invested in me having the best experience and getting what I truly wanted out of my Subaru.

**FINAL UPDATE**

I got my car back...the repair seems to have done the trick, plus they washed it, which I thought was a nice gesture. Ryan, the person who I should have been working with from the beginning, apparently, was very apologetic about the misunderstanding, and tried to make it right, which I very much appreciate. Unfortunately, I have a deep-seeded aversion to "free stuff" like oil changes, so I turned him down. I very much, however, appreciate his gracious apology. He's a class act amongst clowns, for sure.

**UPDATE**

I thought I'd give them the benefit of the doubt and try again...I brought my car in last week and took one of techs for a ride to try to determine where the noises were coming from...he isolated one and ordered a kit to try to stop the noise. I made an appointment for the following Monday. Unfortunately, I had to call and change it to today (Tuesday) which I was told on the phone was "no problem."

I showed up this morning with my laptop, intending to work from the waiting room. I was told by the person who took my keys that it would be a "couple of hours". They parked my car, and 2 hours later, it had not moved.

When the same person I gave my keys to came in to the waiting room to tell someone (who arrived after me) that his car was complete, I asked him how long mine was going to take since he had said 2 hours and the car had not moved in two hours. He said he would check and come back and tell me.

Since that time, he has been in and out of waiting room twice and completely ignored me.

I understand that the place is busy...truly. But, at least I think I should be able to expect the MINIMUM in customer service...if today was a bad day when I changed my Monday appointment, they should have told me and I could have brought the car in later. If it was going to be longer than 2 hours...tell me so I can make other arrangements. When you promise you're going to come in and let me know how long my car is going to take, actually DO IT...don't give me lip service and then ignore me.

This place truly blows. I promise I won't be back again.

I bought my Subaru at a different dealership, but have used Carr in the past for service, as they're a bit closer to my home.

On Friday, I made an appointment for service today. I told them I would need a ride when I made the appointment.

I was told on the phone that the service department opens up at 7:30, and I pulled in at 7:35. The courtesy shuttle was sitting there when I pulled in. It took less than 5 minutes to hand my keys off, and when I turned around, the shuttle was gone. I was told it would be "just a bit" and he'll be back...so I took a seat in the waiting room...and waited...

...and waited...

...and waited...

After about 30 minutes the service manager, on his way to talk to another customer said it would be "just a few minutes"...so I waited...

...and waited...

...and waited...

Finally, after 60 minutes of waiting, the shuttle comes back. 4 people get on...

Of course, since I don't live in the SW Suburbs, rather Portland proper, I end up being last, even though I had waited by far the longest. So...we drive to Nike...we drive WAY out into....????...I don't even know...some area of suburban hell I would not be caught dead living in...and FINALLY, to my house.

All in all, it was almost 2 hours. Late for work...fun.

Anyway, I understand that you can't expect miracles from a free shuttle service, and they're doing their best, but honestly, I COULD have made other arrangements had I known it was going to be that long. If the service manager would have just told me that it would be well over an hour, I could have called someone.

I'll go to Wentworth next time.

Mauricio was very helpful and got us the exact car we wanted.

We got a new Impreza and were helped by Jesse and Josh. They were very accommodating, and put the car we wanted to look at on hold so we could come out and see the exact model and color we were looking for. They were both courteous and straight forward, and beat a good offer we had gotten at another Subaru dealership, not to mention getting a lifetime warranty through the Carr dealership which was a big deciding factor for us. Working with Jesse and Josh was very easy and felt like more comfortable communication rather than a pressured impersonal environment.

Terrible customer service over the phone. Probably going to avoid going to them in the future.

Buddy made my experience at Carr Subaru really awesome! I went in looking for a specific car, knowing they probably wouldn't have it, but thought I would give it a shot. I dealt with Buddy and he made it an informational and fantastic time! They did not have what I was originally looking for, but he offered many other options that satisfied my needs. Buddy dealt with my indecisive self and spent hours going over different cars with me all while being very knowledgeable, super patient and not pushy at all. He wanted me to leave happy regardless if I purchased a car or not. However, I did find a car that I'm in love with! Buddy and the really awesome sales manager, Kia, worked with me over the weekend to make sure everything was perfect for picking it up after detail. When I went back a couple days later, Kia found me and asked me about the car and how I was doing with it and was genuinely interested :). They definitely strive to make you feel welcome and give you great hospitality I would highly recommend Carr Subaru and recommend you go through Buddy! He doesn't fall under that stereo typical "salesman," but instead acts like a real person when dealing with you. And hopefully you come into contact with Kia as the sales manager, he's really great! You won't be disappointed!

Carr is a good dealership. Eduard and Miguel worked with us to get the price for our traded in. Would have like to have gotten a little more but they still did a good job putting together a good deal.

Quick, informative and gave us a discount. Good place.

Yusef was a pleasure to work with. Very knowledgeable, friendly, and made us very comfortable throughout the whole process. We would highly recommend anyone shopping for a new Subaru to work with him. A+.

Last night my mother and I went to purchase an Outback for my mother. It had been a while since she had purchased a new vehicle. Mauricio "Mo" and Fernando made the whole process very enjoyable and non-pressure oriented. Mo was very patient with my mother about explaining all the new features now available to her. I plan on returning myself to purchase an Impreza in the near future.

I just bought a Subaru Forester from Carr Subaru! We worked with Mitch West, he was great! Mitch was very much our style- he was pleasant, genuine, and really just smashed all the "car salesman" stereotypes by not being pushy at all. If you go car shopping there- ask for Mitch!

My parents bought a car from there and now it s been at the Service for a month and a half And we call them and they have been pushing us away and not picking up our calls. When they pick up they tell us a day and then say we need more days.

Want a great experience when buying a car! Go to Carr Subaru and ask for Joe Hernandez. Great guy, very helpful in finding what you are looking for. Answered all of our questions and no pressure sales. In fact we are the second family member to purchase a car from Joe. Thanks Joe for making our car buying experience so wonderful. My wife loves her Forrester. I will be recommending Joe Hernandez to my friends and family!

It was a good experience. Very friendly and went the extra mile to make sure my service plan was fulfilled in its entirety.

The service representative (Brandon) was very very knowledgeable and courteous in guiding me through a series of scheduled maintenance and potential other (unscheduled) repair items for my 2002 Subaru. There were no surprises, and the repairs were done well in a reasonable amount of time. The courtesy shuttle was a plus (thank you, Ralph).

When I met Roman Sidorov at Carr Subaru I was shopping for a new car, but I hadn't yet decided what I wanted. Roman was very understanding that I was still in the information gathering stage and not ready to purchase anything right then. He answered my questions, showed me different models, patiently let me look at all the different car colors on the lot, and took me out on a good test drive. I was very comfortable working with Roman and I found him to be friendly, genuinely helpful, knowledgeable, and low pressure. I was impressed to learn that his personal vehicle choice is a Subaru. I think that is a testament to his commitment to the brand. When I finally made up my mind on a 2018 Crosstrek, they had the exact model and color I wanted in stock. Roman and the other staff at Carr Subaru made this one of my easiest vehicle purchases ever. Thank you.

Just purchased a new Subaru Crosstrek. Buddy (our salesman) helped us every step of the way making the process quick and painless. He kindly and patiently explained the technology in the new car to us, and he even gave us some tips for fun things to do in Portland (we just moved here)! Would definitely recommend Buddy and Carr Subaru. We're very happy with our experience overall.

Purchased my 2015 Subaru Impreza Sport two years ago here. Have been taking it in for routine maintenance and every experience whether it was purchasing or getting maintenance done, I have always been impressed with everyone here. Always friendly and nice to work with. They have done an excellent job. And I plan to purchase my next Subaru here.

Last year I went back swapped out my 2015 for a 2019 Subaru ascent. Sales guy was awesome super helpful. Will go back if I decide to get a new one in a few years. Service department is great. Super helpful and easy to work with. Appreciate everyone at this dealership and service center for all the hard work they do. Thanks!

Very straightforward process and friendly sales team. Helped me find the lowest price.

Had a great buying experience here! Look for Polo, he will help you find the car that you want without pushing unnecessary optional etc. Thanks Polo!

My husband and I just purchased our first Subaru at Carr in Beaverton, OR. I had stopped by to test drive a Forester and liked it very much. The next day, after discussing it with my husband and doing our research, we decided to call and speak to the salesman, Miguel. First, let me tell you that we have been looking for a car for me for a long time. We had made a list of smaller SUV's that had a seat that would rise up, good visibility, and decent gas mileage. We test-drove an X-Terra, CRV, RAV4, Jeep, 4-Runner (okay, that's getting a bit too big for me) Outback and the Forester. The vehicles with the best visibility for me was a tie between the 4-Runner and the Subaru. The Subaru won out due to to the good gas mileage and the smaller size.

I told Miguel that if we could agree over the phone to a price for the car that I wanted, that we would come in to make a deal. We offered what we thought was a fair price and he agreed to it. Since we already had a price agreed upon, we only had to pick the color and decide if there were any other features that we couldn't live without. Once the final package was agreed to, the only thing left was the value of our trade-in and the financing. Miguel and the Carr Sales Team really bent over backwards to satisfy our needs with the trade-in and financing options and we were able to make a deal that we could both live with.

Between the Carr team's approach to sales and Miguel's caring approach to our concerns, we were very pleased. In fact, the experience has totally changed our thinking about the negotiation process. Having purchased many cars at dealerships in the past we were leaning toward fixed price shops in an effort to avoid the car-buying hassle but the team at Carr made buying a car more like a constructive conversation than the adversarial experience that we'd been used to elsewhere. We've yet to test the service provided by the Service department but you can bet that if that part of Carr's business is as satsifying as the Sales department, we'll be back when it's time to buy again.

We've told several friends about our great experience and how kind and considerate Miguel was to work with. I expect that they will have the same great experience that we did.

Met with Milo to trade in a Ford Focus for a Crosstrek. He was able to tell me all about the different options available, provide trade-in quotes, show me the best stuff available, but we weren't able to make a deal on a new car. However, the pre-owned section had the car I was looking for with the exact options I wanted! Milo went out of his way to make sure that I got into the vehicle I came in to get! I look forward to coming back the next time I'm in the market.

Milo was the most awesome salesman I ve ever had!! he got me the car I wanted at a fair price we didnt have to spend all day in the sun and was super helpful. Kamy was also very knowledgeable on the financial side and made some good suggestion for the future . I d recommend these guys 1,000 percent. I left super satisfied and happy with my purchase.

My very indecisive wife and I came to Carr Subaru to test drive an Impreza. Right as we arrived we met Mitch West. This was our first experience buying a car from a dealership and it felt like we were buying a car from a friend. Mitch was charming and funny and extremely parient (my wife couldn't make a decison and made Mitch test drive multiple cars with us). After about 4 or maybe 5 hours we finally drove home in a 2016 Impreza thanks to Mitch!

This experience was amazing. After revisiting Wilsonville Subaru to get a second vehicle through them, we were left pretty frustrate . We were referred to Carr and told that we wouldnt have to deal with the "no bull pricing" bull. We are so glad we made the trip.

Tyra, Margaret and the rest of the team were absolutley amazing. They got my wife in the car she wanted and for much less than we expected. If you need a car and want to be treated fairly. go to Carr. Ask for Tyra. You will be amazed at the quality of this team and their focus on getting you the best deal possible.

Ps. We got the car for MUCH less than the "no bull" price

The gentlemen who helped me was Papa Safari and he was just the nicest person ever! Never once pushed towards a specific car and he knew exactly what I was looking for. I ended up getting the car and he explained all the technical things about it and was just a pleasure to work with. I will always keeping coming back to this place.

I am so grateful that Papa is on Carr's sales team. He helped me quickly select my 2018 Forester yesterday. Very positive experience and I am so happy.

I took my car here for service as I moved to Beaverton from Indiana. It's been continually garbage, long wait times for appointments, super expensive for routine check-ups and they don't follow through with requests.

For example I had a headlight go out, took it for oil change, told them it was out. They said they'd checked it when I returned, turned it on, light was out, then I had to wait 20 minutes (after 2 hours for an oil change) because the mechanic dropped the old bulb in.

Most recently there was a recall on the computer system, took it in, asked them to do it with an oil change. As usual they were running behind, after 2 hours, they completed the oil change I asked about the computer recall. "Yours doesn't need it."

Today all of the lights started flashing in my car, sounds just like the recall i didn't need. Took it in "you'll get a $112 diagnostic fee at least." Then they said the thermostat was bad after telling me the recall had been done the last time.

They are continually dishonest, rude, and just plain bad service. Despite being close to my work and having really nice pick up and drop off drivers I'll have to find a new place I've sunk too much money due to them being straight up dishonest and I'll be filing a complaint with Subaru of America because they charged me to perform a recall.

I swore I would never purchase from another CARRS dealership after a horrible experience 19 years ago. We stopped in at Subaru Carrs and Enrique and the rest of the staff changed our mind. One of the best car buying experiences we have had and will look at them first on your next vehicle purchase.

Andrew helped us find the car of our dreams a 2020 Subaru Outback with all the bells and whistles! He was patient, kind, knowledgeable, and was not pushy at all. We appreciate him staying late and helping us throughout the whole process! Congrats again on your engagement!

Dupre in finance was so chill, he made the process a breeze and listened to our every concern. Thank you again for all your help, go Yankees!

Its a car dealership. Prices are not horrible and service is decent though not exceptional. We bought a car here and have had service done. We have come back more than once. For purchasing I would still shop around and would just find the best deal. For service you could probably do better to find a local, honest small shop but if you want to take your car to he dealer this place is ok.

Good service. The waiting room is large, comfortable and offers free wi-fi, coffee and tea.

Alejandro Flores is a great sales man, he knew what i was looking for and chose out a car that i liked. I strongly recommend going to him!

My family took home a new Outback and we love it! The customer service was great and they were so friendly.

My experience with the sales department was superlative, and not the norm for car dealerships in general. The Internet Sales Manager I worked with was truly professional. An excellent listener, and extremely competent and caring. Couple this excellence with a superb and high in demand line up of cars and you have a GENUINE recipe for success.

Definitely a dealer to consider when looking for a new Subaru.

I had a great car buying experience here. Adam Gates was very helpful and not pushy at all. He made sure he answered any questions I had and went over all the cars features with me before I left the dealership. I love my new subaru!

Bought a used car and had a transmission problem.. they did not help with the warranty and I was forced to go to a different dealer and they refuse to answer calls or return them

Had a terrible time here, and didn't want to accept cash! Their loss, took my money down the road and got me a better car, fewer miles.

Alejandro and Jessie were great! They got me in my dream car at a great price, in a very quick turn around. 10/10. Love my new car!

Went to all but 1 of the many Subaru dealers in Portland area and this was the only one that seemed to want my business. Papa, our agent, set us up, texting and emailing pictures to me. Taking an hour to explain car, features, etc.

Didn't think I could have a pleasant car buying experience. Josh was very forward and honest in negotiating. He went out of his way to be pleasant to my family and we felt very welcomed. We came to an agreement without the headaches. I would highly recommend their service.

great daler. seriously. they allowed me to take home and test drive brand new car for 24hrs and 40 miles....yeah no kidding... test drive!!! who else will do that????

I had a fantastic time at Carr Subaru in Beaverton. Joshua Zuniga is fantastic, and we definitely will be going with Carr Subaru for all our vehicle needs. Thank you !!!

I've never felt more accommodated at a dealership than I have here. My salesman, Alejandro, was very friendly and listened to me, but more importantly, he was transparent, honest, and not pushy. He helped me to find a great vehicle that fit my needs without compromise, and in the end I walked away with beautiful Outback, as well as a trusted partner at Carr! I'm sure they have other great people here at Carr, but I highly recommend working with Alejandro.

Just got a new 2020 Subaru Crosstrek! Me and my family had a wonderful experience thanks to Eric! If you re looking for someone to talk to, Eric is your guy. He s very professional, patient and respectful. After several bad experiences with other dealerships we almost were gonna call it good, found this place last minute and I couldn t be happier with the experience.

Honestly the easiest smoothest car buying experience I've ever had. I live down in eugene and recommend everyone down here buy from Carr in Portland it's worth the drive rather than working with any of the Eugene dealerships
I got to work with Papa when I bought my crosstrek (yes his name is Papa) he walked me through everything on my new car and everyone at the dealership was beyond helpful.

I knew that I wanted a 2015 Forester, so just had to work out which model and what options. Diego Mesa contacted me in 2013 because of an inquiry through the Costco auto program, and then a friend had just purchased her 2011 Outback from them and spoke highly of her experience, so it seemed like a good idea to talk with them. I'm really glad I did. For me, I was concerned about having a lower than optimum credit score, but I had a good down and good income, so Diego helped get me past those concerns. We walked through all the steps, and how financing works. All-in-all - this was the best car buying experience I've ever had. The finance person I met was great to work with and took time to make sure I understood everything to finalize the transaction. I've heard their service center is top notch, and that's another bonus in buying from them. If you're looking for trustworthy people to help you buy a car - Carr Subaru is the place to go to first! I really appreciate their customer service focus! I love my new Forester! Thanks Carr Subaru!

I went to test drive for my first car and these guys didn't let me drive due to some insurance issue. I don't know how one can have car insurance before a first car. It took 30 min's for someone to help me. Bad experience overall, I'll never recommend Carr dealer to anyone from now on.

Just finished having an excellent experience at Carr. From initial email contact with Shaun to all of the follow-through on the sales floor with Alejandro, it couldn t have been a smoother more transparent transaction. The price was great and I got a great deal on my trade-in. I would definitely recommend buying from Carr.

Mauricio was our sales representative and was very attentive and patient in explaining the vehicles features and throughout the purchasing process. The sales manager Diego and the loan representative were also very helpful.

I bought a Crosstrek from Kiavash "Papa" Safari a few days ago. He was very professional, honest, and took the time needed to help my wife and I find the car that was best suited for our needs. I would highly recommend him to anyone.

What a fun experience! Not only did Taylor Hall stay patient with me as I wanted to test drive a few cars. He was also so knowledgeable about each one we test drove. Explaining how awesome Subaru's really are. And what would best fit my family's needs. I am absolutely in love with our new car and feel very safe in it. The entire dealership is boosting with positive energy. Which made the time go by so fast and we felt relaxed the whole time. No pressure. I met several people. Sam was a sweetheart. Fernando got us the best warranty out there and helped so much with the financial part of things. Erica in the insurance department is a doll. There were just so many others (I'm bad at remembering names) who shared smiles and laughs with us. Thank you again Carr Subaru and family!

I had a wonderful experience with Wes when buying a new Impreza, he helped me narrow down my options and took into consideration both my budget and my lifestyle and by the end I was sure that Subaru was the best car to invest in. Very professional and fun to work with!

I went to Carr this last week to look at Subaru Outbacks. I was working with Joshua Zuniga and Sam Fontanos. I am a really tough sell and came back several times to test drive both the Outback and Crosstrek. After lots of deliberation, I called Joshua and told him that I settled on the Outback in the Twilight Blue, with several specific options. We agreed on a very fair price, and Joshua went to work to find my specific vehicle. I was so impressed with with both Joshua and Sam that I called my neighbor to tell them how well we had been treated. They also were thinking about a Subaru, so I dragged them down to look. My neighbor looked at several colors and also decided on the exact same vehicle as we did! When we came back to complete the transaction, I worked with Joshua, and Sam worked with my neighbor. The whole process was nothing less than excellent. They sat down and explained the operation of the vehicles and spent all the time we needed until we were comfortable. I even received a follow-up text from Joshua the next day, asking if we were getting used to our new Subaru and did we have questions! I can't recommend Joshua and Sam enough. They are the epitome of what customer service and integrity is all about - patience, knowledge, kindness and professionalism. Well done!

Highly recommend dealership. Papa Safari helped us become proud owners of a Crosstrek. Process was very smooth. Very honest, friendly, knowledgeable, and good follow through from Pspa Safari. Thanks!

My salesman Ben Coffey was fantastic. He answered every question i had on the details of my new car purchase. Ben went over and beyond to find the color and options i needed. During the negotiations, Ben did a #1 job to get me a fair price & the extra bits & pieces that make dealing with Carr Subaru so wonderful. He also made sure i got connected to Mary Coffey (no relation) who trained me on the bells & whistles including hooking up voice activated bluetooth controls to my phone. Thank you guys for a wonderful first time new car purchase.

People were nice, but they don't follow up. Bought a car and a month later check engine light went on. Still waiting to get a service appointment! My local mechanic is faster, but not covered. Let's hope if it's a major problem they keep up their side.

We had another wonderful experience at Carr Subaru! Papa was a fantastic salesman, very friendly and helpful. He, working with his manager Josh Hearn, were able to get us an excellent deal on a used Outback that had just come in. They also covered repair parts at no charge to us, so we could leave in a reliable older vehicle! Excellent service from everyone in their team and it all started with Papa as the salesman. Here's another reason you have our family as Carr Subaru fans for life.

Diego Mesa is my new "Subi Guy." He was awesome! I went in telling him exactly what I wanted, he pointed me to "the one" and let me take her for a spin. Of course I fell in love! My new Hybrid Subaru Crosstrek is perfect! It has everything I wanted. Nothing more, nothing less. And I got it for the price I wanted. Will definitely be referring people to see Diego!

I purchased a 2019 Forester from Carr with the help of Mauricio Anuel. From the moment I first stepped into the dealership Mo was very patient, friendly, and knowledgeable. This was my first new car purchase ever and Mo was with me through every step of the way answering any questions I had. Mo made sure my experience was as stress free as possible and gave me the best deal I could find in town! I appreciate that he was never pushy with any of their products. I highly recommend Mo, Danny, (Mo's boss) and the rest of the team at Carr Subaru!!

Milo was awesome to work with!

Came in many days in a row and test drove a few different vehicles, he was very accommodating and it was a no pressure sale.

Excellent service and sales experience! Was able to fit us in quickly. Were extremely accommodating with our schedule as we were passing through town and were able to fix our vehicle quickly. Thank you Eric Gonzalez in the Service Department and Joshua Zuniga in the Sales Department!

Great experience today buying a car with my family! Mark was so great and worked really hard to help us get the exact car we wanted! Thanks Mark!

I worked with Edo and I fairly strict requirements. He was amazing. Super friendly, easy going and not typical pushy car salesman demeanor which was fabulous because pushy sales people drive me away. He did everything to meet my expectations and more and I am super pleased with my new purchase! The finance managers were amazing too. Super friendly and I would highly recommend this place!

We purchased a 2021 Subaru Crosstrek from Moon Souliyalaovong and let me tell you that we are very happy with our purchase and Moon s customer service. It didn t feel like we were buying a car from a car salesman, it felt like we were buying a car from a friend. Moon went above and beyond with assisting us! He answered all of our questions and never made us feel pressured into buying anything at all. We are very pleased with Carr Subaru and will be referring our friends and family to Moon at Carr Subaru. Our family is very thankful for your help Moon!

My experience at Carr was amazing, from the beginning Eddo was very friendly, never pushy like other sales people I've experienced in the past. He was patient and took his time showing my mom and I various cars, didn't take very long until I found my beautiful WRX. Waiting for my car to be ready didn't take long, meanwhile Eddo kept me updated on the process, he was very professional. When my car was ready he answered all the extra questions I had, and sent me off with a full tank of gas. Hands down best experience I've had purchasing a vehicle, I defiantly plan on recommending Carr Subaru and Eddo to all my friends, coworkers and family members.

This was a repeat experience for us and they were no less helpful or efficient this second time around. Lindsay was extremely helpful in showing us vehicles and helping us through the process of purchasing our new Forester. Although we can be very indecisive, she never made us feel pressured or rushed through the process. Thanks again!!

Simply the best. Customer service is A+, they exceed all expectations, and really focus on the details. Super happy with Carr.

Milo and everyone at Carr Subaru helped me find my new car! Everyone was very helpful and super nice, I would reccomend them to anyone looking for a new vehicle!

Bought my very own car from here, absolutely great service & wonderful car sales men. Yusef one of the car salesmen was very helpful and always so polite and hard working. When I called asking for a brz, they didn t have the specific one I wanted so they offered to get one from one of their Seattle dealerships. He always kept me updated with the car. It took a good 2-3 weeks to get a decent deal since I was a first time buyer with no credit but him and Danny never once gave up on me during the approval process. I really appreciate the service they gave me & helping me buy my dream car. I didn t work with any other salesmen s in that dealership but i highly recommend Yusef & Danny.

I got to say it was my best car shopping experience at Carr Subaru. Enrique Gonazlez is very patient, and he helped us to find our dream car.

Unbelievably wonderful staff. Kyle and Fernando were more concerned about getting my family into the right vehicle than making any commission or putting their needs ahead of mine (ours). They went above and beyond in that they also provided such a discount that I would not want to cause them any trouble by saying just how much they saved me. I would recommend to anyone purchasing a vehicle, either new or used, to visit Carr Subaru and make them your first choice.

I went to Carr Subaru to find a car that I would fit into I met the salesman Joshua and he showed me the Crosstrek if it wasn't for Joshua's knowledge an introduction to the car I would not have come back to purchase the car thank you Joshua for being so patient with me and showing me all the ins and outs of the Crosstrek Maureen Schwerdtfeger

I requested an online quote and received one from dan doyle. He had a good price, but i had received a slightly lower price from another dealer. When i mentioned this, dan became very rude and argumentative. He was not at all helpful, and seemed offended that I did not accept his quote. I was under the impression that good faith bargaining was a part of buying a new car. I can only assume that they had already met their sales goal for the month and didn't care about selling any more cars. I am going to buy my car from someone else. I will pay cash. Carr Subaru lost a potential sale because of the way dan treated me.

Great experience. Negotiated the lease terms via the Internet, so the whole process took less than 1.5 hours, including the paperwork and going through the Vehicle Delivery Checklist.

Everybody was very friendly; the atmosphere was very positive.

Papa Safari, the Sales Consultant we worked with, was very professional, nice, and polite.

Would definitely recommend to a friend.

As bad as used car sales can get. Specifically Dan Doyle used car internet sales. Complete lack of manners, rude and not willing to reply to emails in a polite manner.

Chris (Pham) was absolutely outstanding. He was thoroughly knowledgeable about the three vehicle types we looked at -- Outback, Forester (which we eventually purchased), and Impreza. The vehicle and the options we were looking for was not in stock. But Chris went out of the way in finding one from somewhere in the Subaru network, and even kept it ear-marked for us for a few days (we couldn't come to the dealership immediately). He was very patient throughout (which is remarkable considering his young age), and never once we felt pressured. The process of coming to final price was relatively painless. All in all, we would recommend highly recommend Chris to purchase Subaru from.