Lou Tauber

Review of Carr Subaru

I went to Carr this last week to look at Subaru Ou...

I went to Carr this last week to look at Subaru Outbacks. I was working with Joshua Zuniga and Sam Fontanos. I am a really tough sell and came back several times to test drive both the Outback and Crosstrek. After lots of deliberation, I called Joshua and told him that I settled on the Outback in the Twilight Blue, with several specific options. We agreed on a very fair price, and Joshua went to work to find my specific vehicle. I was so impressed with with both Joshua and Sam that I called my neighbor to tell them how well we had been treated. They also were thinking about a Subaru, so I dragged them down to look. My neighbor looked at several colors and also decided on the exact same vehicle as we did! When we came back to complete the transaction, I worked with Joshua, and Sam worked with my neighbor. The whole process was nothing less than excellent. They sat down and explained the operation of the vehicles and spent all the time we needed until we were comfortable. I even received a follow-up text from Joshua the next day, asking if we were getting used to our new Subaru and did we have questions! I can't recommend Joshua and Sam enough. They are the epitome of what customer service and integrity is all about - patience, knowledge, kindness and professionalism. Well done!