Cardinal Village Retirement Community Reviews

My mother is well-loved and cared for. The residents are kind and inclusive of newcomers. The layout is very accessible and the location is fantastic.

kept my grandma locked in a cage for 6 years. wouldnt recommend

I work with Cardinal Village and its a good place to work.Friendly envoirement between staff and residence .More experience when u work here.my DON is the best

My father started as a resident in Independent Living and is now in Assisted Living. He is 90 yrs old and doing very well there. His physical ailments have all been addressed as well as the emotional issues. The nursing staff is professional and extremely caring. The rest of the staff are all exceptional in my opinion. I would highly recommend Cardinal Village; and I am not pleased easily, as I am very protective of my wonderful father!!

My 88 year old father moved into Cardinal Village one year ago. He really likes it there and has made many friends. The independent living apartments are well designed and have outdoor porches which is where he loves to spend his time listening to audio books. What makes Cardinal Village really special is its staff. They often tell me that they "love my dad" and I can see that they really mean it. His well-being and happiness is their #1 priority. They understand the struggles associated with caring for an aging parent and have made the process much more comfortable for my family. We are all very happy with Cardinal Village.

The independent side was great, but unfortunately when we had to transfer my Aunt to the assisted side it went downhill fast. The food that was hot & fresh in the independent dining room was cold & sitting awhile in the assisted side.
The bathrooms were unheated & the complaint of the room smelling like sewage were never addressed.
She was assigned a higher level of care which she was charged for but never received.
After several complaints to a supervisor we were invited to find another place for her which we promptly did. Before she was moved out, the Supervisor had a nurse call to offer a discount. Supervisor didn t even have the decency to call herself. We refused the deal.

Our family loves Cardinal Village!!! My mom has been a resident there for 7 years and calls it her home! She moved into Independent Living which she just loved and then to assisted living. I cannot say enough about the wonderful care that my mother receives at Cardinal Village. The nurses are some of the most compassionate & caring people that I have ever met. All the staff is amazing. They are always so helpful, respectful, kind & understanding to her. They really go out of their way. They always keep me informed of things going on with mom. We made a great choice in coming to Cardinal Village!

My Dad moved to Cardinal Village at the beginning of the year. The staff has been incredible from the beginning. So welcoming, warm, and responsive all the time. They go out of their way to help him whenever they can. The apartments are large and spacious, and the best part is that they have screened in patios so that I can visit from outside whenever I want. That has been a blessing for our family and dad during the last several months especially. I can t thank the staff enough for always keeping us up to date and making my Dad s life so much better!

This place is amazing. Everyone is very friendly and helpful. They have a store for Residents, several dining areas, a decent activity calendar, bingo nights, visiting doctors, a wellness center and so much more

The process of moving my parents to assisted living was the very stressful. We toured several options and finally settled on Cardinal Village for several reasons. While some of the newer places have beautiful common areas, the living areas are minuscule. The apartments at Cardinal Village are spacious, clean, and well-maintained. From the first visit we felt very comfortable with the place and the people. Karen Dixon, the marketing manager was extremely helpful and has been an invaluable resource in the process.
My parents have been there for three months now and we are not disappointed. They are getting excellent care. All of the staff truly have the best interest of the residents at heart.
From Patrick in the dining hall, who will make any dietary adjustments requested, to Tamika in housekeeping, who makes certain that the apartments are always clean, we couldn't ask for better service. The staff treats the residence like family and you can truly feel their caring.

It is a lovely community for seniors. Activities, large selection of meals. Friendly staff.

I worked here for over 10 years in our nursing and dietary departments. While it s true no workplace or facility is perfect, at Cardinal Village you will find a great atmosphere & team with which to work, grow and make a difference. Our residents receive excellent care. Skilled & caring staff including supervisors & administration, many of whom have been there for 10 & 20 + years, go above & beyond to provide for, advocate for & accommodate residents and their families. It was a privilege not only to work with some wonderful people but also to get to know & care for so many of our residents & families over the years.

Very happy with the care my aunt gets at cardinal village . great activities to keep everyone busy, friendly staff. Clean facility.

Buyer Beware!!!!!! When we toured this facility for my mother we were assured by both the sales person and the director of nursing that apart from a very small number of medical exclusions like needing a ventilator, pic line or the like, that she would be able to live there throughout the rest of her life. For 11 months things went very well. Then my mother had a series of falls. After she was admitted to the hospital I was told by the director of nursing that they would not we willing to take her into the assisted living wing. They cited a "2 person assist rule" since when she fell my mother needed 2 people to help her up from the floor. I researched this and while it is indeed NJ law that people needing 2 person assists cannot be in assisted living, the rule is intended to apply to people who need the extra help when it comes from getting up from their chair or when transitioning from chair to bed or the like. No one I spoke with had ever heard it applied to a fall situation. In light of what we felt was false advertising we asked for her $2000 community fee to be returned. After months of run around we were told it would not be returned. Had they been honest about the exclusions we would have chosen another facility. It is a nice enough place with nice staff and residents but if you are considering it please probe them very carefully about the conditions that would lead you to be thrown out.

Cardinal Village is among the best in the area! Great staff and facility.

Cardinal Village is a wonderful community. The staff does a great job and really cares about their residents. As a professional in healthcare, I would 100% recommend Cardinal Village. You won't be disappointed.

CV is an amazingly well run facility!! Both of my parents resided in an assisted living apartment (my father has passed, mom is still there). The entire staff treats residents with dignity and respect. I am very satisfied with the assistance given in daily living, meeting medical needs, meals & cleanliness of the facility. Any issues/concerns that arise by the staff or myself are discussed as to how to handle them. I feel very confident when not there that my mother is receiving excellent care and her needs are being met in a professional, comforting manner.
In my father's final days the staff was extremely compassionate. They comforted my mother and family members. They worked closely with hospice and he was able to stay in his "home" with my mother to the end. The love and warmth was appreciated and their sorrow in seeing him pass was felt.
CV has become a loving home for my mother. I drop in all different times and have never had a concern about how I found things. I highly recommend CV for you or a loved one if you want excellent care by loving, caring people who consider the residents family.

I want to give a shout out to Cardinal Village and their staff! Several years ago, my family and I had looked at numerous options in the area for our parents care. We chose Cardinal Village as the apartments are spacious and clean, and the staff were welcoming and helpful! My parents had an apartment first in Independent Living and then moved to Assisted Living. I have always been impressed over the years with the feeling of family between the residents and staff! They are always professional and caring, going above and beyond for everyone!
Several months ago, my mother passed away and I can't say enough how supportive, loving and accommodating everyone was and has been both with my father and our family! I highly recommend Cardinal Village to those who are searching for excellent care of their loved ones!

The staff at Cardinal Village is without a doubt some of the most caring people I have ever met. They made the difficult decision to place my loved ones so much easier than I had anticipated, from start to finish. The nursing staff is THE BEST! Three years ago I lost my mom and this year my dad. They were so compassionate and guided us thru some of life's most difficult times.

My mother-in-law had been a resident at Cardinal Village in assisted living for 2.5 years. She had physical limitations and over time developed dementia. She was PROMISED that she could receive care until end of life, no need to ever move. Yet, when she required higher levels of care, the staff was rude to her / wouldn't help and left her sitting for hours by herself in various areas of the facility, along with other residents. Truthfully. (Note that I said facility - your loved one will not feel at home here.)

When my husband and brother-in-law tried REPEATEDLY to talk to the head of nursing about their concerns and what was best for their mom, she refused, was rude, and only after scheduling a meeting with the Executive Director, did she come to the table. Promises were made, none were kept. My husband and his brother engaged with a law firm to explore options for suing the facility. In the end, they feared greater retaliation for their mom and did not pursue. Well after the fact - three months after Cardinal Village decided to change her care plan - documentation that "explained" this change was mailed to my brother-in-law. Don't forget that they had been trying to engage in a productive discussion about her care with the executive staff for five months.

There were many wonderful people on staff who tried to help when they could, despite the restrictions the head of nursing put on my mother-in-law s care. The problem was that they were not the decision makers

I have many, many more details to share, but know that this is an institutional facility, you can t be sure how your family member is being treated (believe them if they say they are treated badly), and you ll be sad for him or her every time you visit.