Butterflies Bridal Review

Got my dress here last week. The only dress shop I wanted to go to so I traveled nearly an hour to go. My dream dress wasn't on the rail. But I tried on lots of others and fell in love with something totally different. Lauren was amazing helping me out. Definitely recommend x

Amazing loved my dress everyone loved it amazing staff were so lovely when me and my mother in law came to the store definitely recommend them xxx

I came with my step daughter to find a prom dress at the weekend. She tried on 2 dresses and fell in love with the second dress. Pauline really does know her job she was fantastic and picked out the perfect prom dress

So happy to say yes to my dress today ,Lottie was brilliant made me feel so welcome and offering suggestions along the way , great choice of dresses something to suit everyone ,would highly recommend

Can't thank Lauren enough for helping me find the perfect wedding dress at butterflies!! From the minute we walked into the shop felt so much at ease, and not knowing what I wanted but knowing what I didn't, Lauren encouraged me to try on something out of my comfort zone, which ended up being THE dream dress! Thank you so much!!

Amazing experience wedding dress shopping and was lucky enough to find the one at Butterflies Bridal thanks to Kendra and all the other girls who helped make this such a lovely day xx

I suspect that all the outfits for mother of the bride will be old stock as they have dropped out of that market I have been informed.
Bridal and Prom seem fine

Bridal outlet with reduced price gowns. Try on and take away. Good range of bridesmaids too.

Came to Butterflies after seeing such beautiful dresses advertised and hearing good reviews. Travelled from Newcastle and the shop was very accommodating with appointment times. First experience looking at wedding dresses and being on my own as family could not make it i felt very over whelmed but i was very quickly put to ease by Jess. Very friendly and helpful member of staff who is a credit to the team. After 2 hours we found my dream dress and for an amazing price too. Honestly cannot recommend Jess and the company enough. Thank you so much!

Didn't know quite what to expect and wasn't really looking forward to dress shopping but I found the staff at Butterflies helpful, respectful and professional. I was immediately put at ease by Pauline who made my experience personal and relaxed. She was able to answer my questions and found my PERFECT dress, picked from a vast choice of dresses. Other staff were also helpful and if I'm honest I was looking to shop around, but there was no need. Everything was provided, from a listening ear to the dress and if needed, accessories. I thought I may have been rushed or pressured to buy, but the whole experience was the total opposite. I cannot thank Butterflies for helping me to find the dress of my dreams. Thank you for the care you gave me when I was emotional and the friendly service. I am ONE very lucky bride as my dress made me feel amazing. A great experience. Thank you Pauline. Thank you Butterflies. Highly recommended x

Just bought my wedding dress here this morning with the fantastic help of Lisa. She recommended the dress to me after i had picked out a few i was unsure of and it ended up being the one I have said yes to. She couldn't do enough for me, even helping me pick out my veil and my hairpiece. All 3 were even well below my budget! She was professional, welcoming and nothing was too much trouble for her. She has a great eye for what suits you! Thanks so much Lisa for helping me pick out my dream dress!!

Loved the staff was very helpful and I found my dream dress. The lady in the shop was so kind and helped me in every way. I was so nervous and they made me feel so relaxed and at ease. It was a lovely experience that I won't ever forget. Thank you for all the help with my dress I am so excited to wear it again. Would recommend 100% to anyone looking try this place 1st you won't be disappointed and won't walk out empty handed.

Second time we've been there not very helpful either time won't be going stain

Had a fab time trying on wedding dresses. Charlotte was so lovely and helped me find the perfect dress. I would definitely recommend this shop.

The ladies in the shop were lovely and very helpful......got my gorgeous dress, would definitely recommend this shop to any bride

I visited butterflies last Friday, i was greeted by Pauline who helped me pick out numerous different wedding dresses. Some my style, some that I wouldn t normally go for but we gave them all a go!
Pauline was lovely and was honest with her opinion on all dresses I tried on.
Butterflies along with one other shop were the only dress shops I had visited to view dresses all in the space of 3 hours.
nothing compared to the range and price of butterflies!
I returned within 24 hours and said YES TO THE DRESS along side my family members, and again Pauline.
The customer service is brilliant, I will defiantly recommend if your looking for a wedding dress, this is the place!

Came here with my bridal party and had the loveliest experience. I was a bit nervous about trying on dresses for the first time but the girls made me feel completely at ease within minutes of arriving. The girl who served me helped me choose some dresses to try on and then found others once I d decided on a shape and style and helped me match suitable veils and tiaras to match and was really patient with me until I found my dream dress (which was also a lot cheaper than I d been given quotes for elsewhere as they re an outlet so everything is discounted even though the dress was brand new) My mother in law also found herself a gorgeous outfit in the mother of the bride room that was in the sale and a right bargain and we ve ordered our bridesmaid dresses from here too. They literally have everything under one roof and I would highly recommend here to anyone looking for a wonderful day out and to find their perfect dress for their wedding.

Got my wedding dress from here. Great service and so helpful. Would reccomend x

Fantastic shop . fantastic service.very patient helpful staff .found my perfect dress can't wait to wear it . would recommend you to everyone .I promise to send you some photos of me in my dress lol overall 100% satisfied well done keep up your fantastic work X Andrea tingle

My fiancee leighann came to get her dress from butterflys in April after originally saying yes before hand and changing her mind the lady Kendra spent her time helping leighann find her dream dress IV not seen it but she keep saying it is perfect when asked about it payments where very easy aswel we can't wait now to finally get married in march due to post poned wedding from August

Just bought a stunning prom dress from Butterflies. The assistant was so helpful and didn't rush or pressure us. She gave good honest advice about colour, make up, shoes and alterations and the dress wasn't too expensive. I would highly recommend

Amazing bridal emporium and wonderfully helpful staff. Open 7 days a week to add to the fantastic service

Lovely ladies and really helpful they made my experience joyful thank you would definitely recommend this store not only for there amazing dresses but their service too

The staff were very helpful. Although they had just opened from lock down they still managed to make it a memorable moment for my daughter trying on her wedding dress thank you.

I told myself I wouldn t go dress shopping this early before my big day (2022), but the massive 50% discount sale was too enticing. I went just to have a look and see if there was anything I liked. Charlotte helped me pick out many many dresses, and listened to what I liked and didn t like. She encouraged me to try on a dress that I would have dismissed, and wow I m pleased she did. I found THE dress. It was amazing!! And so .... I SAID YES TO THE DRESS!!!! Thank you Charlotte and the other lovely ladies for making it such a wonderful experience I would recommend this shop to anyone!!!

I brought my daughter to try and find a prom dress after trying on so many, and she said YES to her prom dress with the help of Kendra all the staff and really nice and polite and couldn't ask for anything more ,once again thank you so much and I'll send you some pictures. Thank you to the Butterflies teams .

Pauline was a fantastic help in finding me my perfect wedding dress. She knew exactly what I was looking for and I honestly can't thank her enough. My dress is fantastic quality at a brilliant price and I can't wait to wear it on my big day! Thanks Pauline

Yesterday, I had the BEST experience at Butterflies Bridal. As soon as my friends and are walked through the doors, we were warmly welcomed and I instantly felt at ease. This was my first experience of a bridal shop and I am over the moon that I had this appointment booked! I couldn't have asked for a better service. Becky was just the best at listening to everything I said I wanted and helped me find my perfect, dream dress. She was very patient and so kind. After trying on lots of different dresses, I was worried I wouldn't find the one. That was until Becky and the team went out of their way to find me another selection of beautiful dresses to try- one being my dress! The team were amazing at helping me with my decision and nothing was too much trouble for any of them. I didn't feel pressured and rushed once. They helped decide on my dream dress as well as pairing it with the perfect veil and hair piece. Their expertise and advise was so valued. I truly couldn't have asked for a better service. I feel so blessed to have had my experience at Butterflies- I wish I could do it all over again! Becky, thank you so much for turning my visions into reality and for being so helpful, kind and patient with me! It really is a memory, and day, I will treasure forever. Thank you all at Butterflies so much. Anyone wanting to find their dream dress- get yourselves to Butterflies! x x x

Two weeks ago i was at work on my lunch break scrolling through Facebook and this wedding dress suddenly come up from a random wedding dress outlet that i follow. I got this butterfly feeling and my heart was telling me it was my dream dress! After calling my mum straight away and telling her about it i made the craziest decision to go ahead and buy it there and then without trying any wedding dresses on and not knowing what would or wouldn't suit me i messaged the shop on facebook messenger and throughout the weeks they have been so supportive and responded to my messages very quickly! Today it arrived and i had my first dress fitting, its the most gorgeous dress, the fit and everything about is just perfect im in love with it! So so happy i went with my heart and took the gamble i highly recommended this company xx

Having been to other shops I came to this one hoping that I would find the dream dress! And I did just that. The lady (Pauline? I think. I have terrible memory) explained I can look through at ones I fancy and she was also picking some that would suit me. Now I know the aim is to try and sell these dresses but when I was unsure she was very real and honest about which one framed me better and that's what you need. The other colleague in that day also came over to have a peak and was absolutely lovely. Can't fault my experience and best of all I found my wedding dress. Plenty of different styles that would cater for everyone! Thanks girls XXX

Blocked from a wedding group for telling the truth ! I had an APPOINTMENT at this awful establishment ...I waited 40 minutes for the stuck up manageress and all i got was a young girl who did not have a clue ! I ended up walking out and bought a better dress elsewhere ..just after your money ..dirty dresses and ill fitting .im a size 10 and even a 14 would not fit properly . cheap Chinese dresses AVOID !!!!!!

Today I found my dream wedding dress with the help of Jess at butterflies! The customer service couldn t have been better I felt so comfortable and at ease. The price of all the dresses and accessories is just amazing. Highly recommend, thank you to Jess and all the ladies at butterflies

Fantastic store with so much choice! Visited a few others before finding this gem.the staff are so helpful and not at all pushy like other shops we went too so I would highly recommend going here

Got married on Saturday and Got my beautiful dress from butterflies and Cannot recommend them enough great service from start to finish brill customer service

Found a dress I absolutely love. Staff were really helpful. Nothing seemed too much hassle. Would 100% recommend a bride to be to visit the shop. Thank you so much! I can t wait to try the dress on again

Went in to the shop today with my daughter Amber thinking it s only the second shop won t get a dress but Lisa came to our assistance was very patient lugging lots of heavy dresses for us super helpful and yes She Said Yes To The Dress we both love it thankyou Lisa x

The girls were absolutely amazing and was like having all your friends with you, I love my prom dress so so much and didn t feel rushed or judged at all! They all did their best and had an easy time finding a dress my size as I m a bigger girl, had an absolute ball and totally recommend to anyone who need prom or wedding dresses!
And special thank you to Jess who was amazing :)

I visited this store during the sale weekend with my daughter who is getting married next year. I must say they have so much choice , much more than anywhere else we have visited. The shop is large and spacious and the staff were all so lovely. Not at all pushy and even though it was a busy day the lovely lady who was serving us was kind and patient finding jennifer more beautiful gowns to try on. And within the choices was a gown my daughter would not have chosen herself but was the one so thank you so much you have one very happy bride and brides mother.

Amazing girl today to show my daughter in law dresses , so much help

Amazing experience wedding dress shopping, one and only shop I went to, no need to go anywhere else, fantastic honest staff, not pushy, tried on everything I wanted to with no issues, put me in touch with seamstress for alterations and even rang her for a price, fantastic dresses with fantastic price tags, something for everyone s budget, highly recommend having a look on their Facebook page, thank you again for all your help

I literally couldnt be happier with the service i got. Dresses are stunning so helpful and informative and quick delivery x

Absolutely delighted with my dress, customer service was amazing, highly recommended x

Amazing dresses, staff were fantastic especially Tan. Highly recommended

Outstanding service provided - Especially by Jess, she made me feel amazing and dealt with my bridezilla moment very well. Would definitely recommend to anyone who wants to feel like a princess on their wedding day xx

Today i said yes to my beautiful wedding dress, i had the lovely Charlotte who was absolutely amazing, cannot wait to swoosh to my hearts content on my wedding day :)

You couldn't get more amazing, friendly staff than here in my opinion. Highly recommend, couldn't have been more helpful in finding my perfect dress.
Karen the seamstress was also fantastic.
Thank you again to the butterflies team!! X

Great customer services got exactly what I want it with no pushy sales

Had an amazing day staff were so friendly an helpful helped me choose my perfect dress would highly recommend this place to anyone getting married or wanting a prom dress x

Fantastic place to shop if you are looking for your dream dress. I purchased mine last July time and got to wear it 27th April and wasn't disappointed. Had amazing service and felt like nothing was too much. Jess was the lovely lady who helped me and I couldn't recommend her enough. Thank you for making my whole experience magical

Friendly staff, amazing selection. Would definitely use this store again if the need arose for a ball gown. Saying that the boutique area is worth a visit

Went to Butterflies today to get a dress for my 20 year vow renewal . I was very very nervous ! Choosing a wedding dress is nerve wracking at the best of times but being plus size it s awful ! Jess was amazing and made me feel just like any other normal size woman . There was plenty of plus size dresses to try on in lots of different styles . Jess gave very good advice about different adaptations that could be made to the dress in a helpful and knowledgeable way and checked with the seamstress that these changes could be done before I purchased the dress . Highly recommended ! Thanks so much xx

Lovely gowns and good service. We just turned up. They have all the accoutrements also and mirrors you can see yourself in from two sides.

Got my dream dress from Butterflies today , FANTASTIC service!! all the girls were so helpful and friendly, they made me feel totally at ease as I had no idea what dress I wanted , especially Kendra and Lucy, thankyou girls Would highly recommend to anyone looking for a dress for their special day.

A large amount of dresses to try in all different styles and sizes which made finding the dress easy as we could rule out different styles and all under one roof. Staff were helpful, patient and non pushy. I had to take my two young children with me which wasn't a problem and the ladies were very understanding. Bit of a travel for us but well worth it, my dress was amazing and a fraction of the price in other shops. Thank you.

Love this place got my perfect dress and staff are amazing

I bought my wedding dress from here back in October 2018. The whole experience from start to finish was just amazing. I didn t feel rushed and the lady helping me(so sorry forgot her name) listened for what I wanted and how I felt. I knew as soon as I found my dress and she made it the most amazing experience for me, my mam and my bridesmaids. Highly recommend Butterflies. Thank you for helping me find my dream dress I got married November 9th 2019.

Found my perfect dress here! As soon as I walked through the door I felt comfortable. Jess, the assistant made me feel at ease and offered advice when asked. The dress I found was not the style I was looking for but after advice I decided to try a different style.
All staff were brilliant as I had my 6 month old with me and they did everything they could to make us feel happy. Would definitely recommend anybody who is getting married to search here for their wedding dress!

We went in last week to look for the perfect prom dress for my daughter, The staff were amazing very helpful and welcoming. The choice of dresses was fab and we left with the perfect dress picked out. Thank you to all staff. I think the lady was called Becca that helped us.
Highly recommend.

Excellent service and great choice. Would happily recommend to my friends and family. Purchased both wedding dress and bridesmaids dresses

Fantastic lovely attentive staff. After having a disappointing morning at another bridal shop on the morning... we went to butterflies in the afternoon.

Completely different experience....attentive friendly approachable staff not pushy and plenty time to look and try on. Lisa was fab down to earth and extremely helpful.
We came away with the most fabulous dress and accessories
Will definitely recommend you.
Cant wait to see my daughter in her dress on 29th dec this year.
I will send you pictures. Thank you once again
Mrs C Douglas

Went in on a very busy Saturday & were quickly spotted by Lisa who helped us find the perfect prom dress! Despite it being busy we were not rushed & Lisa held & adjusted the dresses so we could see the perfect fit. Izzy had a good idea of what she wanted & tried something close but not perfect so Lisa disappeared & returned with her dream prom dress one very happy customer - many thanks Lisa

After having a bad experience at a different place, I was really nervous to go dress shopping again. Butterflies was fantastic, all the staff were really lovely. Special thankyou to Jess, for helping me find my dress.

What I loved most was that I didn t feel at all pressured to buy (and actually left without a dress, and came back later to buy it). At other places I ve felt awkward leaving without buying a dress but that wasn t the case here.

Also loved that you have individual changing rooms where customers put the dress on themselves and just ask for help with zips etc. Other places you are just expected to strip in front of the sales person and it can be awkward. This also meant I could try dresses without a bra on when I couldn t at other places because I didn t feel comfortable with that.

Such a lovely atmosphere here, and lovely staff. Thanks so much to Jess for helping me find my dress, and being so kind throughout the whole day

Would absolutely recommend coming here to look for your dress!

Today i said yes to my dress at this beautiful bridal store. All the staff were friendly and Kendra who looked after me was amazing. She really made me feel beautiful after walking in with zero confidence. She was patient and attentive, nothing was too much trouble and she just knew what she was talking about. I tried on so many dresses and after just 5 minutes she knew exactly what i wanted. The prices were fantastic too. I highly recommend this store. Thank you Kendra & butterflies xxx

Found my wedding dress here at the weekend... Very helpful staff and a great range of dresses for all budgets. I liked the idea of taking the dress home the same day so travelled from Norfolk on the off chance I found the right dress.

Thank you so much you did a amazing job of helping me find my perfect wedding dress I even managed to get married on my set day 1st Aug 2020 was only a small gathering but looking forward to wearing my dress all over again next year having a blessing and a big party after to make up what we couldn't have due to covid x

Absolutely amazing service! I bought a wedding dress from their sale dresses on fb. I can't thank them enough for all the help and advice, ordered on sunday night and it arrived at my house on wednesday! My dress is stunning and fits perfectly I can't wait to wear it again on my big day. Thank you so much. 10/10 would highly recommend

friendly staff and lots of stunning dresses to choose from. i found my dream dress and the staff made me feel so happy and comfortable

Bought my dress from butterflies 2 year before my wedding after seeing it I just knew it was the one for me! Finally had my wedding on 31st august 2019 and it was amazing! Everyone commented on how amazing it was!

I bought my gorgeous wedding dress from here yesterday, I can't recommend them enough, from start to finish the girls went above and beyond to help me, jess made me feel so at ease and answered all the questions I had. I can now look forward to my wedding day knowing I've found my perfect dress.

Beware ladies when shopping here especially off the rail as they call it! They are very pushy sales people especially the manager Lisa! 20 yrs experience I'm told.. yeah at talking you into buying a dress that is 3 times to big for your More

Went here with my sister to look at wedding dresses and wow what a fab shop with loads to choose from kendal was really helpful and friendly nothing was to much bother for her she even got toys out for the little ones to play with would highly recommend to anyone looking for wedding or prom dresses to look here first and yes my sister SAID YES TO THE DRESS

Had an amazing experience whilst shopping for my dream dress, the girls were all extrememly helpful in helping me find my perfect dress! Huge thank you for all of your help....... i had the most amazing day!

First mother and daughter wedding dress shopping trip. Bit strange as we come out of lockdown but a relaxed and un pressured experience. Tried on many dresses that would then need to be sanitised before going back out, but there was no feeling of being rushed.

I bought my dress at the beginning of the year for my wedding on 1st september, can just say that the full process from choosing was effortless and the staff helped with finding my perfect dress. The staff understood what I was looking for and what would suit me. Would definitely recommend this bridal shop to anyone. The seamstress which is based here was also brilliant.

Great service and beautiful dresses to chose from!!

Took my daughter looking for prom dress. We went into butterflies had a look but also wanted to have a look in a couple of other shops to see what was about. By far got the best customer service from butterflies, even my daughter commented on this. Thanks to Kendra for your help. 1 happy girl said yes to the dress. X

Whet to Butterflies Bridal today
Thank you Pauline for your wonderful assistance. You made me feel so much better about myself.... You made some great suggestions and happy to say I said yes to the dress at Butterflies

Absolutely amazing place nothing to much trouble Rachel couldn't have done enough for me and made my experience amazing thank you for making me feel like a princess xx

I got my wedding dress and my daughters prom dress from here yesterday and all I can say is a big THANK YOU. Our dresses are stunning the staff where lovely. Very helpful and patient with me. I was so nervous at the thought of trying dresses on and not feeling I look good enough. But the staff made me feel 100% comfortable and full of ideas etc. Highly recommend going here. Thank you ladies xx

Bought my dress today with the help of the lovely Charlotte. The whole experience was brilliant - had no clue going into it what I wanted but I was given so much time, freedom, help, advice and general loveliness from Charlotte that it made it so easy. I tried on so many, even after I d found the one I wanted, and had a great laugh. The COVID-19 measures in place were great, we felt really safe and still completely comfortable. I can t recommend this company (and particularly Charlotte) enough! Thank you!

I went to butterflies bridal on Saturday to have a look for my wedding dress the ladies (didn't get their names) were great with me they knew what style's I would suit and helped me trying on lots of dresses. I fell in love with one dress, so I went back on Tuesday to try on that one dress and I still loved it and knew it was the one I got served by a different lady called Lisa give me lots of different advice ect thank you so much butterflies for helping me find my dream dress I can't wait for next year for my wedding to wear it

Got my dress from here and I must say it's amazing even better in person than online. The weight is really heavy so not cheap material i cant believe how much it was just in love great people and great dresses

Absolutely amazing, first class service from all the ladies at Butterflies - especially Charlotte! Charlotte was brilliant with advice, so very patient and really made the whole experience for me and my guests a very special one. I did indeed say YES TO THE DRESS! I am so in love with my dress, and at such a great price! we will definitely be returning once my sister gets a ring put on it! thanks ladies ! Francesca xx

The girls are amazing here! I would recommend them to anyone! The range of dresses are fabulous!

Great stock, brilliant staff who are very helpful, friendly and knowledgeable. Prices are average but quality is high. Well worth a visit if you are planning a wedding or have a prom coming up

We found the staff very friendly and extremely helpful. Ours was an unusual request; we were helping our daughter, who lives in Canada, find a dress for her wedding in August. She was hoping to buy a wedding dress off the peg and we knew exactly what style she was looking for. We found two beautiful dresses, one on a mannequin and the other was just on a hanger. When we explained to the assistant, Erin, without hesitation she offered to put the hangered dress on a mannequin too so that we could take photos. Our daughter loved both dresses, but would have liked to see her favourite on a person before deciding. We returned the following day and after hearing our predicament, Rachael who was a similar size to our daughter, offered to model the dress for us. We took photos and our daughter loved the dress even more. It was exactly what she had been looking for.
Because of the help we received at Butterflies Bridal, they had made our experience very special and poignant in helping our daughter find her beautiful wedding dress. Many thanks!

my sister went here for her prom dress and everything about this store is amazing. The staff are so pleasant and professional and she had so much choice the dresses were beautiful. highly recommend getting your wedding or prom dresses from here X

I couldn t of asked for a better service today! I was so nervous after feeling so on edge after my last experience trying on wedding dresses and they helped make me feel at ease and couldn t do enough for me! Lots to choose from, I couldn t recommend this shop or the girls in it enough! Thank you so much!!!

So many dresses to choose from and nothing was to much trouble! Me and my mum travelled over 3 hours to go here and it was worth every minute of time! Jess helped me pick my dress and gave such amazing advice! Would recommend this place to every bride!

Lovely staff very helpful and friendly, felt like a princess on my wedding day all thanks to butterflies bridal!

Fantastic! Staff are so friendly, couldn't ask for more

so pleased I ended up here looking for a wedding dress, had the best experience as I had no idea what i really wanted Lisa F was so helpful and literally helped me find my perfect dress. Even if it was 10 dresses later and I wasn t rushed at all, Anyone looking for a dress needs to visit here 10/10 for everything thank you so much

Got my beautiful dress from here , staff r lovely and sp friendly , thank u so much

I visited today to model some dresses and ended up coming home with a BEAUTIFUL dress for my pageant final. The ladies were unbelievably lovely and helpful! They looked after me and helped me out with picking my perfect dress! I would 100% recommend to anyone who needs a wedding or prom dress. They have some stunning dresses!

What fantastic service from Kendra today. She was so helpful and thoughtful. She gave her honest opinion when asked and wasnt pushy in the slightest. First shop I went into and the last as I found the perfect dress. Thank you so much!

Staff are so pleasant and helpful. Was surprised at the vast amount of bridal, prom and mother of the bride outfits to choose from and prices are so reasonable. They now have;a little boutique called Kinda Beauriful in the shop selling some fab dresses and coats. I was in heaven !!!! Higly recommended.

Came here last Saturday with my two friends. I was really nervous and quite overwhelmed. Kendra helped me to try on different dresses and was helpful and understood my anxiety and emotions. When trying on my fifth dress, as soon as Kendra did it up I knew it was the one! She added a veil and I cried, my friends cried and I said yes to the dress! Really down to earth staff.. day was made much easier by Kendra and it was great walking away with something I had been looking for and didn t think I would find. Thanks everyone at butterflies!