Burt Toyota Reviews

Their sales rep. Zach Vose was super helpful and easy to work with. Plus he's an awesome rock climber... SICK!!!

John Olmstead was amazing. Seamless service, no pressure. Would recommend highly!

My husband and I had the best experience here. If you need to do anything car related I HIGHLY recommend groove. Delmar is the best to work with, not pushy and honest. The process didn t even feel like buying a car. My questions were answered and I felt so good and confident working with them. I wouldn t buy a car anywhere else.

The service was good quality and quick. The technician came out to keep me posted on the time estimate. I would definitely recommend!

Great experience with the whole team. I was in and out without any surprises. Michael K. processed the paperwork and attention to details superbly. It was a pleasure to work with Groove Toyota.

Sergio was wonderful! He listened carefully to me, was friendly and showed me options without any pressure. I love my new car! Sergio explained all the features of my new car and helped me transfer everything from the old one into the new one.

Also had a great experience with the finance department. Richard Jones took extra steps to get me the deal I felt comfortable with. Both Sergio and Richard were fun to talk to and respectful of my time. As a newbie to Denver I m glad to have found my long-term dealership!

I had a great experience buying my new car from here. Hamid was really knowledgeable and I very much appreciated his help!

This business is not requiring people to wear masks inside.

Edit: spoke with Chad, who assured me that they would act immediately to help keep their customers and staff safe.

Austin W. and Sam took great care of me when i went in to purchase a pre owned Mustang, very friendly and helped me get a beautiful used car. great job guys!

Zach was a fantastic sales man!! We talked prior to my visit about what we were looking to do. He went out of his way to try and make all of those things happen. Zach was very honest about every step. I am glad to have worked with him and would recommend him to anyone looking to buy a Toyota.

The staff at Groove Toyota were incredibly detail oriented, friendly, helpful, and just made the process a good one! Our sales rep really went the extra mile!

You need to update or teach them how to take care first toyota buyers. some employees like Dennis, they have a problem . I have purchased 2016 toyota camry , last weeks, the car is fine but the car has still has easy problems. I tried to go and ask them , they are not interested to fix the problem. I have seen their problem like a couple of times with in a week. Changing the days , extending the days I was really upset yesterday. I went their for service , the car still has a kind of beeps horn when the key inserted. Also I have driven 35 min to get there.

Great buying experience. Don't buy the extra warranties like the Perma Plate windshields. The warranty is horrible and there is no guarantee that you are getting the windshield you are paying for. The company that carries the warranty has multiple loop holes to get out of paying a claim. I did receive a call from the GM of this store and he offered to pay for the windshield.

I am going to be buying another new vehicle in the upcoming months and I plan on going back to Groove.

I had such a great experience at Groove. The staff were super friendly and went above and beyond. Amid and Larry made sure I got the car i wanted.

Looked at a used truck at Groove Toyota, after i offered the guy what NADA said the truck was was worth, not including the smoker smell and the modded dash on the truck they guy said they would not sell the truck for the NADA price, then told me to have fun finding another truck... and the best part was I DID, I ended up getting a model newer truck with better upgrades and a better engine, less miles FOR LESS!

Shop else where, the used cars are super marked up.

Purchased a new Toyota last week from Patrick. He was responsive and helpful throughout the sales process without being pushy or irritating. I would definitely work with him again.

Macey Marsh had me set up and out the door in about an hour. Record time for a car dealership! Service people are very helpful and polite as well. Kent helped us out in the service department. Will definitely buy here again.

My family and I have bought 3 Toyota s from Groove Toyota in the last 5 years. My most recent purchase was the 2019 RAV4. I love my new car. There were some issues with my loan payoff amount, getting my prior loan paid off and gap insurance. Rob Edwards rectified the situation in a timely and professional matter. I m pleased with the outcome. While the mistakes were time consuming and ended in several trips back to the dealership, the customer service and willingness to fix the situation made up for it.

Was very impressed with the service here. Just bought a new SUV and my salesman Zach Vose was very knowledgeable. There was absolutely no pressure to buy a new vehicle that day. He was patient with all of my questions and took the time I needed to find the perfect new vehicle.

Our experience at Groove Toyota was above and beyond! Lucas and Brenden were very nice and very helpful in our car buying experience. This is our second time purchasing a vehicle from Groove Toyota and we strongly recommend visiting them! Professional people, great environment, very positive experience!

It's always a process to buy a car, but John Olmstead makes the process sooooo much better! Attentive, honest, compassionate, friendly and efficient - John will get you in and out in a flash with the right car for you!

Groove wins, customer loses.

Be vary aware of being seriously mislead while doing trade-ins. I went to Groove to trade in my Toyota Tacoma Double-Cab 4WD--purchased brand new from Groove a year ago--for a 2010 Prius. Groove offered me what they claimed was "the blue book value" for my Tacoma. The sales agent said he did not pressure customers, but then proceeded to tell me that the Prius I was interested could likely be sold tomorrow if I didn't act now. To close the deal today, they offered me an additional $500 above "blue book" because I had installed a brand new $1100 camper top. That evening, before signing the final paperwork, I found out that the real "blue book value" for my Tacoma was ~$4500 more than what they claimed as the blue book. When I questioned them about this, they said that their quote was the "auction blue book," and that customers NEVER get anything close to the published Kelly blue book for selling to a dealer. As I later found out in subsequent negotiations, this is completely false. Through their high-pressure sales tactics, they convinced me to pay WAY more for the Prius than it was worth. After the deal was done, I felt like I was a big loser and got a terrible deal, and I will never do business with Groove again due to their dishonesty and high-pressure sales.

I purchased a new vehicle today from groove and it was the best car buying experience I have ever had. They gave me a good offer on my trade in and a great price. Byron was my sales associate and he put it all together for me. He was great from the first time I called in until he walked me through my car after purchasing it!

Run away! They do not have your best interest in mind. They have an incompetent staff. Details mean nothing to anyone at Groove. A total failure of a business.

I gave Groove a layup. I shopped for a 2020 Tacoma at another dealership. They didn't have the exact truck I wanted, so I called Groove. The saleswoman found the truck I wanted. She didn't need to sell me on the truck. She didn't need to spend hours with me show me all the features and going on test drives. She just needed to present me a fair deal.

The 2020 Tacoma Pro doesn't get the 1.99% financing offered on all of the Toyotas. Instead they only offer 5.99%. Therefore I sought out my own financing. I told them I had an over 800 credit score and assets to see if they would beat the rate I got on my own. She said that she didn't think any of the lenders in their network could.

When I was signing the closing docs the finance mgr told me that he could beat the rate after I spent days and lots of paperwork getting it on my own. This angered me greatly. He then blamed my junior salesperson, saying she should have come to him when I told her my credit was perfect.

I am an out of state buyer and my financing was coming from PA. In order to get the payment in on the day the truck arrived I needed a signature from Groove on a doc, so they could send the check. It took the saleswoman and the finance department 8 hours to get a chicken scratch signature. As a result my financing was delayed a three,. Instead of the check arriving on Friday, it came on Monday. That meant I needed to stay in Denver for 2 more days than necessary, just because they couldn't get a signature fast enough.

I paid to have my windows, windshield and grill of the car tinted. For the grill they provide a clear tint to protect it from rocks and scratches. I was also told they apply this to the door handles, and that it self-repairs with the help of the sun if it gets nicked.

They use an outside vendor for the tint (who was great BTW). When I got the car back the windshield tint was way beyond the legal limit in the state of PA where I am registering the car. So I had them fix it. The tint guy showed me his instructions, and the saleswoman and finance person never communicated that need.

Secondly, they never applied the clear tint as that too was not in the directions. I almost left town thinking the work had been done. It's clear! This tint for the grill cost $799!!!. Additionally, the clear tint they were going to put on, until the tint guy stepped in, was a cheap version that didn't self-repair, and also wasn't going to cover the handles either.

The saleswoman had the audacity to ask me to give her a 5 star review even after they screwed up the financing costing me $500 for two extra nights at a hotel.

I will say she was a nice person, but when buying a car I don't need nice. I need knowledgeable. She barely had a passing knowledge of the car and its features. She understood nothing about financing. When I told her I had perfect credit she did nothing to fight for me to get a better rate. She asked for documents then said, "sorry I was wrong we don't need that." I had to drive the entire process. She never provided me a list of items that I was going to need to buy this car. Every time I provided her what she asked there was one more thing.

I would never buy from here again. I ripped that Groove sticker and license plate holder off the car in their lot.

Everyone was courteous and the work was done in less time than was originally estimated. I will definitely continue to bring my car back to Groove Toyota for any further maintenance.

I have bought all my Toyota s from groove and the last two with Patrick. He was amazing. He didn t make me feel pressured and dealt with all of my endless questions about each vehicle. I absolutely recommend going there and talking with him about a new vehicle.

Lucas Hutchinson did a great job and listened well to my needs.

I reached out to Mark Lindell via email about a new Tacoma. He responded with a "out-the-door" price (the first time) that was so good, another Toyota dealer said they had no idea how Groove was so much less than them. Definitely the best priced new Toyotas around.

Had a good experience at Groove Toyota - Delmar is a helpful salesman and will work with you to sort out a deal that works for everyone. Definitely recommended to check out if you are in the market for a new or used car.

Karen Anderson was super helpful and made our experience great! Highly recommend!!!!

Byron was excellent:
Personable and professional,
Who steered me in the right direction!

Good selection, not too much pressure from sales. They don't negotiate too much though, they don't have to I guess because the brand is in demand.

Macy at Groove Toyota on Broadway helped me find my dream car!! He was a pleasant salesman and helped to get me the best deal on my Rav 4. I HIGHLY recommed him when finding you dream car!

I worked with Delmar to buy a used 4Runner. He was extremely professional and fair. The negotiations were easy and low pressure, as was the entire financial transaction. Very competitive interest rate on the financing. They even threw in floor mats with the deal.

Buyer beware!! I bought a used vehicle at Groove Toyota. I had two horrible experiences on two separate occasions. One of the fog lights went out so I tried getting it fixed under their 2 month, 2,000 mile warranty. All they did was "bandaid" the issue to buy them time till the warranty expires. The Fog light went out again a short time later and all I got from them was a "wash my hands" response from them, "sorry it's no longer covered by the warranty". A couple miles down the road, I needed my first service, everything went great until I received my car back with 2 deep sracthes, paint removed and dented, on two of my doors. Originally I was assured that they will take care of it and make it right, even scheduled and appointment to take my car in for repair. When I went in to keep the appointment, to my surprise they pulled the same "wash my hands" tactic as before, even went as far as to try to charge ME for the repairs! I write this review with the hope no one else has to go through what I went through with Groove Toyota.

Patrick Shannon has to be your go to salesman! If your looking into buying a vehicle, he is your best option. He made my car buying experience relaxing and easy. Even weeks after the deal was finished he was checking in making sure everything was going well. The dealership was awesome as well. Patrick will take care of everything you need, and go way above and beyond your expectations!

Go see Macy. What an easy car buying experience it was working with him. Very relaxed very fun never felt pressured and he handled everything so well. I'll be recommending him to anyone I know needs a car from groove Toyota.

Just bought a new 2017 Toyota Tacoma from Zach Vose and he was amazing! Very helpful, no pressure and got me what I wanted for a good price. If you want the best sales person at Groove, go with Zach!!!

WELL WE ARE BACK TO TOYOTA and the people at Groove Toyota picked up right where we left off over 5 years ago with service and an level of professionalism I have not experiences or received from any other dealership, which has been A LOT, over those last years. Have been driving a number of the premium Germany brands and finally had enough of the reliability issues and the other issues that come with dealing with those dealerships. From the minute i walked back into Groove Toyota I was treated like a family member from every person that I came in contact with. I need to acknowledge Brook Peterson for his outstanding job as GM and making sure the entire staff of the dealership is at the top of their jobs. The three people that made the process so seamless were Ben, Jose, and Johnny. Can't imagine going to any other dealership for the fact they all made the experience VERY SPECIAL !!!
Thanks again and glad to be back.

Abby Ledogar is awesome! Could not have asked for a better car buying experience or sales associate. Highly recommend Groove Toyota and especially Abby!

We worked with John Olmstead on the purchase of a 2016 Tundra. He was very helpful, informative and never pushy. Which I definitely appreciate as I don't like going to car dealerships. We were on a time crunch as well and John was super accommodating to our needs. We even shared some good laughs with him. I would definitely go back to John and Groove Toyota in the future.

The experience I had with Groove Toyota has been amazing, as a first time car buyer Jesse helped me walk through the process and answered all of my questions. They replaced the headlight and tested the battery free of charge. I highly recommend Groove Toyota!

Great car-buying experience!! Byron was a true pro, very patient, and worked very hard to make sure I was happy with everything. Jose also went above and beyond for me. Nothing but positive things to say about Groove Toyota!!!

These guys are a class act, Charles, Paul, Hoang, Richard. I purchased a new 14 Toyota Tacoma Limited 4x4. They Gave top price for my trade and great financing. They had me in and out in about 1hr. I drove 3 hrs to make this deal and I am amazed and felt so taken care of. I wouldn't hesitate to do it again and I will be buying a car for my daughter in 15 and they will be my choice for her car purchase. I have purchased many cars , but never have I been taking care of like this. It actually shocked me;-)
And for this man to be shocked , you can believe I am saying it like it is. Please use these guys for your information gathering process and see what I mean. You wont be disappointed.
Kindest Regards
Brian Buckner
Crestone , Colorado

Nick Kirk was AWESOME. Zero pressure, treated me with the upmost respect the entire time. Nick, I greatly appreciate all the patience you displayed, with an awesome sense of humor. GO SEE HIM!

I would highly recommend purchasing a new vehicle from Groove Toyota.
They really listened to what we needed in a car and were very honest in the negotiations for a price of a new car. Patrick and Kyle made this whole process very easy and fluid. There was no hassling or pressure done by Patrick and Kyle and were very respectful of our time. If you are in the market for a new car, Groove Toyota is your stop!

A great car shopping experience with Dan Healy!

I was trying to drive a very particular Tacoma and after having a bad experience at another dealership, I landed here.

I had the pleasure of working with Dan who I highly recommend. He was prepared and ready to meet my needs. I wasn t ready to buy a truck at that moment as I m still trying to figure out what is best for my family, but I was exploring my options.

This wasn t an issue for Dan. In fact, he didn t try to sell that specific truck model to me as most salesman do. Instead, he asked questions about why I wanted certain features or what I was going to use the truck for. After the test ride, he suggested that I may want to consider a different trim Tacoma. Really? It s less expensive!! Would a salesman ever do that?!? One who cares and wants the customer to return with friends would! Dan Healy would and did. I was blown away and Dan is right, a different trim would better meet my needs.

As with my other reviews, I always rate a location on how likely or excited I am to return. I m still in the process of figuring out trucks/campers/family, but I will definitely return here and work with Dan if a Toyota is what I want and need. You should too.

Shout out to Patty who was very helpful during the process of my first car from Toyota. She was really responsive and consistent with what she needed to do for me and the customers here at the dealership. I ve always known for Toyota to be reliable, and Patty is as reliable. Thanks again!

We wanted to trade in our pickup for a 4runner. We had previously been to Mountain States Toyota which was an absolute disaster.. they didn't want to work with us at all, gave us the keys & told us to go find the vehicles in the parking lot to test drive, & was awful customer service. Today we met with salesman Larry Lewis & told him what we were interested in. He was able to let us take the vehicle for a test drive immediately, showed us the features, & had a quick appraisal done on our truck. He was able to work with our budget, what we wanted for a trade in, & our interest rate. Overall, way better experience! Larry Lewis went above & beyond for us to make it work. Best salesman ever!

This is the second Tacoma I have bought from CJ Adams @ Groove Toyota and I will be going back for a 3rd (business). No haggle pricing. I call him up, tell him what I need and what I am willing to pay. He has met me at my price each and every time. Service is outstanding. Anybody looking into Toyota needs to check these guys out first!!!

We were disrespeced in the deal room by adding $800 in "accessories" fake interest rates on the loan paper and adding dealer fees on top of the value of the vehicle when online they present the car as a final price with dealer fees already added.

Then when the Macy sat down he explained that accessories means they detail the car that was already detailed and some how it come with a windshield package.

I explained our insurance will replace our wendshields and in addition it would be useless to argue about the package because we don't want it and we won't pay it.

Macy replied do you know what window callibration is. I said it doesn't matter what you do to the windshield anything that is done under insurance is scrutinized by the insurance company. Also none of this matters because we would only be comfortable paying 13,000 for the car as it sits.

He refused to talk to his manager and said we were disrespecing him.

We left.

Zach Vose is absolutely wonderful!! Will be recommending him to everyone who s in the market for a car. Friendly, respectful and just an all around great guy!

Awesome parts department anything I need or want to know, Mike H has the answer and he always have gone over and beyond to help me.

Maci was super helpful when I decided to lease a new RAV4 hybrid! He got me a great deal and was so kind , and efficient . It was a fast and east process and I got exactly what I wanted and right in my budget! I love my new car! Thank you Groove!

I purchased a used 2003 Toyota Tacoma at the end of May and I could not be happier with my purchase! I worked with Jessie Marker and they made the process as easy as possible. They were knowledgeable of older Toyotas and answered any questions I had. They also went above and beyond in telling me about the car and taught me some features that I did not know about. Any issues were dealt with quickly and calmly. I highly recommend buying a vehicle from from Jessie & Groove Toyota!

Amazing service, awesome people and great selection of clean reliable cars! We are very happy with our new 4runner and we will be back for our next car buying experience!

Had an excellent experience, start to finish with everyone at Groove. Had the pleasure of working with Byron Fludd who was terrific. Listened to what I wanted, helped get the deal and the features at the right price point. The entire experience, thanks to Byron, was totally seamless. If I had to start all over in this process, I'd go right back to him for his professionalism, guidance, and knowledge. He was both helpful and extremely patient. All around, the right kind of parter to have in buying a car! :) Thanks, Byron.

Excellent experience with Groove Toyota. We were not going to purchase a vehicle at this time. However, our salesman Lucas Hutchinson, made us feel relaxed, and spoke to us like we were people, and not just someone to sell a car to. We talked about family first, and then about cars second. He wanted to know about our family, in order to fit us into a vehicle that fit us perfectly. We purchased a Rav4 XLE, which was not our first choice, but ended up loving it. Also big thanks to their finance department and Jorge Barreiro. They worked and worked to get us what we needed. We will definitely return in the near future when we are ready for our second purchase.

Was greeted fast and they took care of my car. It did smell like transmission fluid for a few days after but all in all a good service.

Zach was awesome! He gave me useful information and made buying my first car easy!! I would recommend Groove Toyota to anyone!!!

Worked with Groove on a lease buy out today. Process was quick and painless, mostly over the phone. Recommend you ask for Delmar in sales!

Bad customer service and inflated prices horrible experience

My husband and I had a fantastic experience purchasing a new 4Runner from Groove Toyota. Our salesperson was Macy, and from beginning to end, he could not have been more kind or more helpful. He was flexible and communicative as we navigated how to purchase a car during a pandemic. We will be in the market for another vehicle in the summer and will definitely reach out to Macy for our next purchase! I can t recommend him enough!

Patrick Shannon is amazing with his communication skills. I felt totally comfortable talking to him. This was the best car buying experience I have ever had. I would recommend anyone to see Patrick.
THX Patrick, Doug Edmunds

We went into Groove Toyota looking for a specific make and model of Car and Hamid was awesome he showed me the perfect car I was looking for and he was very friendly! Got us out the door fairly quick as well we love groove toyota! Anyone looking for a great car salesman go to Hamid at Groove Toyota he's great!! 10 out of 10

Dan southern at Groove Toyota is Best sales person you can find. Very respectful Understanding, has infinite wisdom and is very funny made the entire process smooth and easy and honestly a delight. If you ever need an awesome car at a great price go to Groove Toyota ASK FOR DAN! you wont regret it.

I worked with Macy Marsh, he was great to work with. I felt no pressure with him. He understood what I had to accomplish with the deal and how soon I needed it done, he got me what I needed. A+++

Vagiz was tremendously helpful to my wife and I during the car purchasing process. I would highly recommend him.

Knew I wanted a truck. Sent in an online quote for a Tacoma, Lucas Hutchinson immediately contacted me to get more information about what I wanted and what was possible. Couple months later Macy Marsh helped me in the process of getting my first truck. Both were great in doing their job, everyone at Groove Toyota was helpful. Enjoying my new truck now!

Great service from Zach and the whole team! Would always recommend

My wife wanted to trade in her leased Rav4. Mark Lindell gave us great service and guided us through the buying process. We had a little bit of trouble with the financing, but Mark helped to get us the payments we wanted and gave us great customer service. This is the second vehicle we have purchased from Mark and he always makes us feel comfortable and confident in the buying process.

I recently got a Toyota RAV 4 and my sales person Byron Fludd was amazing. I had the best experience and guided decision.

I am so glad. The customer service was 100%. I am glad I got my first car from here.

Purchased a Tacoma this past week and had a great sales experience with Sam Lyons and Saleem in F&I. I would highly recommend shopping groove Toyota when you re in the market for a new ride. Oh, ask Sam to bring you Duffyroll just before you sign al you papers!

What a great experience! Youcef was so helpful and got us a great deal on a new Rav4!

Such a great experience and I love my new car!! Everyone that I worked with was awesome and so helpful.

Great experience buying a car. Sales expert Macy was very helpful and knowledgeable. Manager Paul gave us $500 discount from the best quote we got from other dealers in the area. We are happy with the experience and we feel we got a great deal.

Matt Nemetz was awesome! Super nice and easy to work with! He knew everything about the truck I wanted and made choosing the features easy! He came in early and responded to my phone calls and emails promptly!

Just helped my grandma buy a car at Groove Toyota. Our salesman was Luke Pascale. He was easy to deal with and provided us with a great final price. Thanks again Luke- you made this hard process so easy for us!

I purchased a pre-owned 2014 Mini Cooper S convertible from Groove Toyota. My salesperson was Delmar and he made the process simple and easy. He helped me with all my questions and was very professional. I wouldn't hesitate to do business with Groove again the next time I need a car.

This was my first time looking for a new car. I left like I came prepared asking the right questions with my own research. Still not knowing what I wanted or what I was looking for. I had Cristo assist me on figuring it out. Although I was skeptical about the ordeal I am still very happy with my choice and the offer they gave me.

My husband and I had an exceptionally great experience at Groove Toyota. After a long drive from Kentucky, our Highlander needed service. Kim Carnes greeted us in the service department, and she was very kind and professional. She worked us right in. We really appreciated that because we are traveling. Jazz Williams in the sales department was also so kind, and he was the most knowledgeable and most accommodating salesman we have ever worked with. After our car was serviced, Jazz even offered to run our car through the car wash for us. The staff at Groove Toyota was exceptional and I highly recommend anyone in the market for a Toyota to ask for Jazz, and he will take care of you.

Kim Carnes in t

Karen was a fantastic sales woman. She s incredibly knowledgeable, friendly, energetic, and honest. She made our car buying experience easy and enjoyable. I highly recommend her.

Jazzton and Macy were the two sale guys I was working to purchase the 2017 Sienna van. I emailed back and forth with Jazz to negotiate the price for the van and he has been very professional in emails. He promptly answered my emails and provided me with all of the information I requested. I'm a picky person, to be honest; however, Jazz was very patient with me when I negotiated the price with him and he nicely accepted my requested price (which is the lowest price out of what other local dealerships offered me). I shopped with 5 different dealerships and I decided to purchased the vehicle from this one because of the good selection and the low price I receive. When I went to the dealership, I just planned to see the vehicle and asked about financing term. When I arrived at the dealership, Jazz was not there (well, not his fault because I told him I would come there at 4 but I arrived at 3:30). Macy was the one who showed us the vehicle and took us on a test drive. He walked me through all the features and details of the vehicle. By the way, Macy was Jazz's cousin. When we came back to the dealership from the test drive, Jazz showed up and took care of us. I asked Jazz if I could see the vehicle in a different color and Jazz quickly found the vehicle from their database, pulled the vehicle up to the front to show us the car. He explained the different options we had and let us decide, not pushy or trying to sell us things we don't need. I didn't plan to buy the car at that time since I was hungry, but the whole process was quick and seamless. They quickly pulled the finance term for me and I told them that the loan I got externally offered me better deal. They agreed and nicely let me use the external loan to finance. The people there were nice and attentive. They asked me if I needed anything, brought me water, and answered any question I have. The dealership is large with a good selection of vehicles. They even have the kid room for the little ones to play when their parents are waiting for an oil change. The restroom is clean (sorry but as a picky person, I would not do business with a dealership with dirty restroom). Overall, the experience was very good. I'm very happy with my purchase.

Oh, forgot to point out, Jazz had to run back and forth between me and the printer when I asked him to show me the detailed/itemized finance numbers (since I'm a number person) but he was not pushy or mad at me. I would be mad at myself when I did that, but I couldn't stand the idea of now seeing the detailed numbers. He was very patient with me (even my husband said so).

Got a great deal on a new 2020 Tacoma. Karen Anderson was great and helped me work out a price that worked for me. Would recommend

I did a lot of internet research on the vehicle I wanted. USAA car buying service recommended Groove Toyota and they had the vehicle I wanted. They are 125 miles from where we live. The 'deal' was mostly done by email and phone. Groove fell down on the job from the very beginning. At one point we were actually asked if we wanted the car or not. This was after we had put down $500 deposit! Licensing the vehicle also proved to be an adventure due to the lack of eptitude and on the part of Groove's titling office. Even our County title office and Plate issuing offices commented on how shoddy and how often they have had issues with Grooves' paperwork.

Abby was great in finding us a new car. We were coming to Denver for only one day and she texted me a week before sending me pictures of every car I would be interested in, and answered any questions I needed. She was so on top of it and never made me feel like I was pressured! Even after I bought my car she is still in contact about how we like it, and any questions I have. Everything went smooth and fast, perfect for the one day we were there. Thanks Abby!

Went in to buy a new car. I met with Byron at the front. He was very upfront and honest with me. When all was said and done, he helped me drive out of there with the truck I never though I d have. Huge props to Byron. Go see him if you are looking for a new vehicle. He won t steer you wrong.

Today was Amazing! I bought a 2018 TRD OFF ROAD TACOMA from sales rep Kindra Largent and Finance Manager Lee Cook. They couldn't of made the entire process more easy or fun! I was super relaxed buying my first new car. Everything was explained in detail. They were so transparent and swift. I can't believe how smooth the whole process went. I will be sending all my friends and family to these two! Thank you!! I LOVE MY TACO!

Will never shop at this place again!! Sold me a 7 year warranty true start battery and after 4 years it stops holding a charge and they wont honor the 3 years left of the warranty! The sales rep was rude and treated me as if i had done something wrong when i ask about the warranty, Never had an experience like this with Toyota in the last 18 years of driving a Toyota!!

Great customer service with no pressure sales. Zach was amazing!

Just bought a used Toyota 4-Runner from Zach and Larry...service was fantastic!!!

I was unimpressed with my new car buying experience here and decided to go elsewhere. When I first pulled up I was happy to see Jack, one of the sales guys, waiting out front for me. I then asked for a specific Rav 4 trim level which was listed as in stock on the website. After walking all over the huge lot, we gave up and drove a different Rav 4. While I enjoyed the drive I was surprised that Jack was not interested in talking any numbers with me or that he / the sales team was not interested in buying out the last couple of months of my previous lease (which everyone else was happy to do). Jack then sent me on my way without any followup plan or an opportunity to talk to any of the managers. I sincerely hope the rest of the operation is better run than my experience led me to believe. They lost out on a sale.

I got my 4Runner from Groove Toyota in Englewood CO. The whole experience was extremely pleasant and was quick. I think once we decided the car the whole the process took an hour or so. Youcef Smail (Salesman) was very pleasant and went above and beyond the call of duty. I went to 4 other dealerships in Colorado and 2 of them were very insulting and made fun of the car I drove which I think is very unprofessional. The other 2 straight up try to scam me by trying to sell me a car with features that don't exist, they didn't wanted to show me the car and kept saying that it is just a different year with same features (drive the very car that you wanna buy, don't believe the saleman!), I knew more about 4Runners and features than they did and that should tell you something. Anyway without hating too much on others I highly recommend everyone who wants to buy a Toyota to go to Groove and especially ask for Youcef Smail.

Tommy was the best. I called about options. Made an appointment and he had everything ready to go the moment we showed up. I ve never been in and out of a dealership so fast. Thank you for a great experience! We will be back. Again!!