Bruce Chevrolet Review

I worked with Big James to buy a new car and it happened to be his birthday and it was Saturday! We had a nice test drive and he worked hard to get us a great deal on a new Equinox. My first new car and I'm so happy I got to work with James. Honest man with a kind heart.

After a few hiccups on my scheduled service day. The Bruce team went above and beyond to get my truck fixed and back to me. I Definitely will be back.

I went to Bruce Chevrolet and got a Spark. It was the cheapest brand new car you can get in the metro area. Best price! I saw Trevor and he took me on a test drive. I was actually really surprised at the quality of the car. While I was on the test drive I told him I was on a budget and didn't want to buy any extra stuff. He said yes of course. We went back to the showroom and quickly did the deal. No hassle or pressure. We got out there as quickly as possible when buying a new car. No pressure for any upsell. They respected my stance and sold me the car and let me get out of there. They even filled the tank and gave me a roadside kit. I will definitely buy my next car there. So easy. I think the days of the sleazy car dealership are over. Go to Bruce Chevrolet.

I am on my second and last car from them. Service and communication about service is a problem and their ability to actually listen to a customer is questionalble. I would never recommend doing business with them.

My sells rep, Elizabeth, was very personable and easy to work with.

Jason and his team in the service department are rockstars! I had them perform some body repair on my car and they did fantastic.

I had a great experience I just bought a 2019 Chevy Equinox! Thank you to the guys that helped me I definitely left with the vehicle I wanted!! Thank you to Dar for putting up with all my confusion your a great sales consultant!

James Lewis is an awesome salesman to work with! He really worked with us to make my purchase a success! I highly recommend Bruce Chevrolet!

I always enjoy dropping car off for service. Kind friendly people accept and return with a smile.

Great place to get your car serviced, Rafael is a great service manager

Very poor experience with their service department. I brought in a Chevy with an emissions check engine light. I told them the code and explained what parts from NAPA were previously installed, and that it might need a sensor on the fuel tank replaced. They swapped out all the prior replaced parts (claiming they were not factory GM quality) and told me their scan said the problem was now fixed and it would pass DEQ without a problem. Within a day the same emissions code popped up and I again explained in might be fuel tank sensor. Second time they quoted me $504 to replace fuel tank sensor but refused to refund back any of the previous repairs (I already was previously charged $270). DO NOT take a car here unless you want to get scammed. I guess I though Mr. Goodwrench could accurately diagnose a GM product rather than just start swapping parts....I was wrong

James was extremely helpful in finding a way to get the vehicle we wanted and in our budget. He made the whole process a breeze!

Love this dealership: Came in to look at 2016 Sparks. Engaged with salesperson Matthew who was very easy and pleasant to work with. We felt he was very interested in pleasing us and finding just the right vehicle fit for our needs. He went out of his way to make our deal work and we are so pleased with our new Spark Lt. Pure fun. Also love that this dealership is closed on Sundays allowing their employees family time.

I wish I could give these guys less then one star. We have a Chevy Sonic, The battery died; completely and while it sat for two weeks squirrels chewed 2 wires; clearly obvious on top of the engine a blind person could find the bad wires. We had it towed to Bruce Chevy for repairs. Simple fix replace battery fix 2 wires. Since then they have locked the keys in the car and had to call us to come with the other key to unlock it. Called and told us their diagnostic machine said there was only one cut wire and argued with us about it. We had to drive down to physically show them both the cut wires. They didn't even pop the hood to look! If your "professional" technicians can't replace a battery and find two bad wires how could you trust them to make any actual repairs that require skill? Oh and we're two weeks in and it's still not fixed... I highly recommend you take your Chevy to a different dealership with actual skilled professional technicians if you need any type of repairs.

I've always serviced my car here since buying it. I've never had any issues asides my last encounter. I'd scheduled my appointment on their website like i've always done. About a day (or a few days, not sure) later i got an email from one of their technicians requesting for more details on the work i wanted to get done. I responded to his email.
On the morning of my appointment, the gentleman at the front desk told me he had no records of my appointment and was pretty adamant in turning me back and having me reschedule. When i told him i'd scheduled online, he came up with this incredulous narrative of how their online scheduling system was broken. I showed him my email communication with their technician and argued that he'd reached out in response to receiving my scheduled appointment. The gentleman reluctantly accepted to service my vehicle. This one interaction proved utterly distasteful and has made me reconsider using this vendor for my future car servicing needs. I haven't had to service my vehicle since my last appointment though so let's see how well the sun and moon aligns on that day.

This is absolutely one of the worst dealerships I have ever worked with. We have recently gone through a bankruptcy and tried to get a car here. We ended up after a full day here walking away with something that we liked. A week later they call us back saying the lender changed their minds and we had to come back in. I understand sometimes that happens but here is the absolute worst part. They told us they found another lender with the same exact deal and all we needed to do was come in and resign. So we were alright with that. We drive up in one car (the new one) only for them to tell us that the deal was off the table and a new payment of $200 more a month on top of what the old payments were was the best they could do. We couldn't do that so they had to take the car back. They left us there with no courtesy ride home no nothing. We had to pay over $100 to get back home for an Uber ride. This place and these people are disgusting. At least do us the courtesy to tell us we may have to turn the car in and so bring a backup vehicle just in case. I will never support Bruce or this business ever again and I will tell my friends to no longer come here for any vehicles. How can you kick someone who is already down. Gross. Thanks guys for adding to this already horrible year. Hope you have a better one than ours.

First time buyer here, John and Bob were very helpful, and very entertaining while we waited. I would definitley recommend anyone to buy a vehicle here.

This is for the SERVICE DEPARTMENT. I cannot speak towards any other departments. We brought a customer vehicle in for a warranty valve cover gasket repair. They claimed to have replaced the gasket and vehicle was good to go. We got the car back leaking more oil than before, luckily we caught it and took it back in. After we took the vehicle back for them to check their work, we waited a week before we got an answer, we had to call them everyday to get updates, no response from the advisor or service manager until our manager stepped in. They then claimed no fault stating the leak was caused by a stripped out bolt and they don't know how it got stripped out. Wanted to charge us $300 range to get it fixed when there was no communication as to a stripped bolt when we originally took it in for warranty work. Plain and simple all they needed to do was the right thing and take care of their misstep. Not good business practice.

Everyone was very helpful and friendly! Tylor helped with my quote, he took time to answer all of my questions and was honest and upfront about pricing. Travis helped with all of our paperwork, he was very friendly and professional. A great experience!

We just moved here from Washington and didn t know of a reliable place to take our car. This is the only place I will bring our cars from now on. Fast, reliable and fair. Hard to find ones like this. We got lucky! Highly recommend!

10/10 would recommend Bruce Chevrolet. I called this dealership with questions on buying & registering a car from out of state and they were quick to respond to each question I came up with. Everyone here was helpful **but not down my throat trying to help, which was a relief:)**, kind, and responsive.
After buying the truck, they went above and beyond to help get everything in order to ensure I d have a smooth, positive experience, solidifying that Bruce is a dealership I would trust moving forward.
I so appreciate everyone I worked with including (but not limited to) Danny, Jose, James, and the stellar service department staff for a great buying experience. Thank you Bruce Chevrolet!

Just traded my volt for another James Lewis bent over backwards to help me. This is the 2nd car I've gotten from Bruce Chevrolet and will get my next car after that.

Thanks James!

Friendly and easy to work with. Gave me an awesome deal on a used Pathfinder and a great trade in value on my used car. Ask for Dan Sulivan!!! Would definitely do business with again.

I have always purchaesd with Bruce Chevrolet.. the team are very knowledgeable and friendly.. Thank you James for helpong me from begining to end.

This is a great automobile dealership. They are a bit "old-school", in today's world of technology, the human touch still exists. We did purchase a new car from them, and our experience was great with Danny. Justin in service has also been great as well.

This is the final straw, I refuse to return and put my car in their incapable hands. It is mind boggling how the manufacturing company can mess up a simple car maintenance tasks. I have given this company chance after chance. I HIGHLY recommend not taking any vehicle to this service department. The last customer service rep., "Miguel" was of no use to me and my situation. He sat quietly on the phone as I explained the situation their poor service put me in. No feed back, no resolution, no assistance that was actually useful or reasonable. From filling my car with smoke by failing at an oil change to me driving around in the country with a low tire because they didn't do a reset after a tire rotation, it is obvious they have no clue of what they are doing.

After frustration I had with the GMC dealer's parts and service about getting a remote for my 2011 Acadia, I contacted Bruce's parts which was able to give actual costs, instead of a labor estimate with a $100 range. Andre and Howard were great to deal with. Professional, and courteous. I'll be bringing my GMC here.

My experience at this dealership was sooo easy going and actually fun! Kari and John helped me with the whole process and were very insightful. If I were to recommend any dealership it would be this one for sure. Best service I ever got at any dealership and they re just awesome!

Sales experience was ok, but after getting home I noticed a water stain on my 2017 f150 headliner. Sure enough after these recent rains, my headliner is soaked and I can't find the leak. The dealer no doubt knew about this, they may have even replaced the headliner. It sat on their lot for a year so I know for a fact they came out one day and found the headliner all messed up. One can only imagine what it looked like after getting rained in and setting on the lot for a year. Buyer be ware. They dropped the price 4000 and I was like, wow that's a good deal. Now I'm making payments on a moldy 2017 f150. Thanks Bruce chevrolet for reminding me why I never like buying from a dealership. Oh and the transmission has what's refered to as the 6 to 3 or 5 to 3 squak, basically it sounds like an air horn going off in the cab when passing in the mountains. By far my worst vehicle purchase ever. Thanks bruce chevrolet.

Danny was amazing
Smart
And helpful

Relaxed but professional... bought me tacos too! Thanks Danny I ll recommend you again and again!
Thank you!

I would give this place zero stars if I could. I had scheduled and appointment for an oil change and trip inspection. I get there early, and I m told to pull up, someone pulls ahead of me which is fine; that gentleman is taken care of and his car is moved to the garage. Another car pulls in beside me and we are both sitting there waiting while employees have stared at us. One tried to get into my vehicle with me in it, then curses and closes the door in my face - no apology, no information about what s going on. All the while everyone in the shop is not laughing which is insulting and makes it even more uncomfortable. It is now 8:40am; 40 minutes past my appointment time. I have left. My family gets a lot of service there, as well as, purchases all of their vehicles through Bruce. We will be taking their business elsewhere.

Wow! Thank you James Stafford and Danny. The team came through for us and gave us excellent service. We left feeling great and will be a loyal customer. Love our Chevy Bolt!

James was very easy to work with and he was very professional. Mary in finance was so nice and she made the loan signing process easy. The dealership was clean and negotiating price was pain free. I will definitely recommend Bruce Chevrolet to my friends and family.

Aaron's Beard!! I couldn't have been more pleased with my experience. Each of the gentlemen that worked with me were fantastic. A+ 12/10 Two Thumbs Up!!

I had a great experience at Bruce Chevrolet. From setting up an appointment with James Lewis to look at cars, to working with Mary finalizing the paperwork, everything was easy and worked like a well oiled machine. It's been 15 years since I purchased a new car and your team made it simple and fun. I am very pleased with my car and know that the team at Bruce Chevrolet is standing behind my purchase.

Just got a Spark EV that was listed on their website. Price wasn't listed, but we got it for a price comparable with other dealerships with no fuss. The dealer (John V) was very nice and walked us through the important features of the car and was able to easily answer most of our questions right of the bat. We were already planning on financing the car through them then switching to our credit union, but they were able to set it all up through the credit union directly for us. We're not in the habit of buying cars very often, but the experience was pretty fast and pleasant all around!

Trevor Nekae at Bruce Chevrolet is my Chevy Truck dealer for LIFE.

I had the best time ever while shopping for my car. I just love it. Gary Valentine sold me my car and showed me how to use all of the things that it has. I'm super impressed with my vehicles h.u.d. Gary even helped me pair my phone to the car. It took longer than I thought it should and I don't understand why I needed to fill out so much paperwork, but I'm glad that I didn't need to go to the DMV again. Getting my liscence there took forever and I'm really glad that they did that part for me.

John and Mary made my first car buying experience so easy and fast. I am very thankful for their time and patients through this process that can be so stressful. Thanks for the new car, I love it!!!

Great experience. Knowledgeable, friendly, easy to work with. And I got a great deal!

Bruce Chevrolet has great customer service.
Had my car repaired in no time.
I thought i had to pay out of pocket but luckily they rechecked my info and it was covered by my warranty.

Love this place.
Recommend to anyone looking for a car or just needing service.

Everyone was knowledgable, helpful, and friendly. I worked with Travis and he was great about answering all my questions. This is my first all electric car and I did have a lot of questions. I am thrilled with my new car! The price was right and I feel confident that my Chevy Bolt will fit my needs. I met the owner, Bruce, and it is clear to see why he has been in business for so long. Honesty and integrity seem to be his bedrock values. Since my experience, I have been telling all my friends about Bruce Chevrolet and will always go back in the future!

They worked with me to find the car that works best for our family. Everyone was friendly and overall I had a good experience. I would highly recommend Bruce Chevy!

Mary is a top of the line rockstar. I recommend that everyone goes in and asks for her if you want to have a fun and easy experience. AL was also lovely to deal with in finance. We will be back for our next car purchase for sure. Had a Blast!

I have purchased cars on the internet for twenty years, but never a Chevrolet. I researched a new Colorado and then asked six local dealers for e-bids. One dealership ignored me, two just invited me to come in and talk, one sent me pictures of every truck in their inventory (until I finally blocked them), and only two e-mailed me actual bids. Trevor's was the first I received and, in the end, the lowest. We met briefly to review the options before he placed an order. He kept me informed all the way through assembly and shipping. When the truck arrived, I could only pick it up at night, but Trevor came back to work, demonstrated all the features, set up the Bluetooth apps, and waited patiently while Mary completed all the paperwork. Trevor was extremely respectful of my time and made sure I received the truck I wanted at a fair price. This was an excellent purchasing experience!

I just had an oil change and tire rotation done here. Fast, friendly service and reasonable rate, much less than I had expected. I'm new to the area and will be a return customer, for sure.

I visited Bruce Chevrolet recently and Darren was very helpful in answering my questions concerning us possibly buying a preowned vehicle. He's called several times to follow up and I see a bright future for him in the car buisness!

We purchased a 2017 Suburban. We specifically asked for Trevor as we bought from him in the past. We particularly like to work with him because he is personable and very knowledgeable about the vehicles we have been interested in and knows how to operate all the features. We also feel that the dealership is fair in working to an agreeable price.

The sales reps are not very nice to the younger crowd. Was hoping to make a purchase but was given the cold shoulder.

I always have a good experience at Bruce Chevrolet. The staff is always professional and knowledgeable .

My 2011 GMC Acadia Denali had problems with flickering headlights and was not safe to drive at night. I brought my car to Bruce Chevrolet and they made an appointment to check it out. I told them to check the bulbs because another mechanic put O'Riley Xenon bulbs in it recently and I suspected they could be contributing to the issue.

After a couple days I called to check on it and the Service Manager said it was going to be more expensive then the standard diagnostic fee because they needed to spend more time on it. I said OK I would pay for a half hour more. A couple days later I went to check on it and they said I needed new headlight assemblies that were special order from another state and would cost me $3,000 +. I told them no way I would do that and I would just sell the car and buy another one under warranty. They ended up not charging me for the diagnostic.

Meanwhile I bought a new car last week and let my my mechanically inclined neighbor tinker around on the Acadia. We ordered another set of bulbs - Wagner brand from RockAuto and of course the Acadia lights work just fine now.

I was disappointed that a service center with supposedly the latest technology and best trained technicians could not diagnose a simple problem like bad bulbs. They were friendly and did not charge for the incorrect diagnosis but I bought a new car based on the incorrect information they provided.

Aside from their bad diagnosis they did not offer me a courtesy vehicle as many others dealerships I have given business to have done. It would have been a nice touch but they denied me one when I asked about it. At Kuni I don't even have to request it but at Bruce they looked at me funny when I brought it up.

Sucks to get bad advice but at least I am stuck with a new car and 5+ years warranty at another dealership.

Update: I was just detailing my car today shortly after getting it back from Bruce Chevy and realized my roof crossbars were STOLEN right off my car. It happed during the time my car was there. I called them and reported the incident but said they no longer have their video footage after a week or week and a half which was when my car was there.

Hameed Gholbodi at Family Size burgers or motors is a douche bag.

Scheduled an oil and filter change for last Saturday and was able to drop my Chevy Cruze off and pickup after hours with the sales staff. They held onto my key for me and all I had to do was process payment over the phone because I couldn t quite make it back before they closed. Very easy experience and really kind service staff! Thank you Bruce Chevrolet

Trevor and Todd were amazing. Great service all around 5 star service. Will definitely do business here again

A great dealership! James was great help at did whatever he could to get us in the range we were wanting and was able to get me the dream truck I was hoping for!

I have purchased several cars here over the years and have always been treated well.

Very good they listen to me and took quick action did nice job.and timely too thanks guys. Phil.

The dealership was friendly, clean, and the staff and mechanics seemed knowledgeable, efficient, and helpful. I was convinced that that was a good place to do my business that I bought a new vehicle for brother from them. Thankyou for the opportunity to comment!

Went to look/buy a car but mostly look. The service was so great that I ended up getting one that day. Matt gave a lot of good advice and information. I would recommend getting a car here.

The work that was done was fine and I am happy with that.
My issue is many employees we're walking around the business without mask or improperly wearing one. They had signs saying mask required. I can visually see they don't care. I will not return.

I had a wonderful experience with the team at Bruce Chevrolet while I purchased my camaro. The car I wanted was at another dealership in a different state, the team quickly secured the car and we were able to negotiate a price. Travis, the salesman I dealt with was top notch and a pleasure to work with. I will definitely consider Bruce Chevrolet for my next vehicle purchase.

Do not let these people run your credit! You will end up with like 10 inquiries!
I had my own financing and they still ran my credit!!!!

The best dealership experience I have ever had was buying my truck here from at Bruce Chevrolet from Travis Stafford. Everyone knows that buying a new car is a daunting situation but the entire team at Bruce Chevrolet made it seamless. Travis was incredibly down to earth and very transparent through the process. You can sense that he completely understands that great customer service goes a long way towards making you incredibly happy with your purchase. I will purchase here again.

Also to my surprise, sitting in the finance office signing the final papers was very relaxing (no joke). Juan in finance had us in and out in minutes. Yup. Minutes. There wasn't any song and dance in any part of the purchase experience; just an honestly refreshing easy purchase at an amazing price.

Thank you all so much! Ask for Travis.

Friendly, knowledgeable sales staff that don't push you into what they want you to buy. They allow you to make decisions and provide options.

Got to give a big thanks to James! Unfortunately I had to trade my sports car to a bigger car and the experience was not as stressful as thought. James showed me options without being pushy. Didn't have to wait hours upon hours to make the transaction and showed respect to the customers.
I highly recommend James as your go to guy!

Justin Thomas did a great job taking care of my needs from the time I first told him what I needed done to the time I paid my invoice and left. I personally walked by and thanked him for his great service on my way out.

Great story. Many details.
A couple of months ago I brough my car in with a check engine light on. It was my exhaust manifold and they replaced it under my extended warranty (one star). At the same time, I had an alarm going for my tire pressure sensors. One was broken. Rather than replace it, I asked them to turn off the alarm. Instead, they turned off the three remaining WORKING sensors. The alarm is still going. I should have heeded this warning from the dealership gods.

Fast forward to a couple of weeks ago. My CEL comes back on. "How weird" I think, and bring it back in to Bruce Chevrolet. They check the code, it's the same as before. I asked if it would be the manifold again. Mr. Manager informs me that it's my catalytic converter, which he knows because they wrote in their notes during my initial repair that there was an issue with it. I asked why I was not informed of this at the time, "I don't know" from the same person I had been working with before. I asked how much the repair would be and was quoted $1900. (This is all happening on my graduation day... kinda killed the celebratory mood). I was annoyed. I carefully voiced my frustration. I was recommended to go to an exhaust shop who could sell me an after market part for cheaper.

I went down the street to an exhaust shop (which is where I met my new best friend) where they threw the old girl on a rack, checked under her skirt, and found that the flex pipe AHEAD of the cat had gone bad. Way bad. Visibly bad. Soup-can-opened-by-a-trex-bad. I know this because my partner-in-maintenance took me out to my car and showed me the leak. My new best friend then ordered the (new) replacement part for me, and fixed the not-catalytic-converter for less than $300.

After reading some of these reviews I'm starting to think women who take their cars into this dealership are getting royally effered-over. I take a reasonable-but-not-excessive amount of offense to that (-3 stars).

My new bff deserves a bloody mary for his candor and honesty.

If Bruce had been forthcoming, I would invite them for bloody marys too, but instead I'm writing this review.

If, down the line, my cat DOES need to be replaced, I will not take it in to Bruce, and I will not take them out for bloody marys after. I will not recommend them to my friends. I would not even recommend them to my enemies.

Fast, efficient and very informed. Answered my questions. Did not recommend stuff I did not need. It s why I come here instead of the oil change places like jiffy lube.

Great customer service! Shelby got us in same day for recall service. They transported us to another appointment we had and also picked us back up while our car was being serviced (thanks Danny).

My husband & I were on a search to replace his pickup. The cab style he was looking for is very hard to find. Bob was fantastic in assisting him with finding one as close to his specs as he could. He was patient and excellent in pointing out other details that he could be happy with even if it did not have the exact cab he was looking for. The financing was quick and easy. No sitting for hours as they pounded out the details. I would definitely come back here to purchase again!! Thank you Bob and Bruce Chevrolet for making this as pleasant as you did!!

Update: Jake has contacted from Bruce Chevrolet and was very professional and tried to resolve my situation. Thank you

Day 1: We dropped the car off and told the service center that we would not be back during service hours. They said they would drop the keys with sales folks. We didn't make it back that day. Day 2: The sales folks gave the keys back to the service folks. We didn't get to the dealership (~45 min round trip) until the service folks left, but the service folks failed to give the keys back to the sales folks on day 2. We were told by the sales folks that they didn't have the keys and were not authorized to get them from the service area. Day 3: Dealership closed Day 4: When we inquired about them bringing the car to us, they declined. We got to the dealership (45 minute round trip) and got keys. Not a great experience for relatively minor oil change, tire rotation, and warranty fix. The car was not washed when we got it.

Travis took great care of me and got me the payment I was looking for on a much newer car than I expected. Great experience.

I would highly recommend Jose Otanez to anyone. Totally transparent, honest and easy to work with. This was the best car buying experience I have ever had. Thanks Bruce Chevy!

Don t drive like an asshat when you have the company logo on your car.

I just bought a car today from here and the staff is amazing!!! Troy and Mary really knocked it out of the park. No pushiness or the usual gimmicks. Both truly had their hearts in it to help me get the car that I wanted and without extra things I don t need. The whole experience was amazing!! We laughed, we cried happy tears, and I walked out confident in my purchase. Would recommend to anyone in the market for a vehicle. And I got a cool key fob!! Than you again, and I look forward to coming back!

We went to Bruce Chevrolet after we saw an SUV that we wanted to buy. When we got there they changed the price on the SUV and tried to find something wrong with our car we wanted to trade in. Our car has a clean title and nothing wrong with it. We also told them that we want to finance through our bank, they started being really pushy. It was a big waste of our time. They were really rude to us. It was one of the worst experiences and customer service is horrible. Don't waste your time or your money. This was our second time going there and each time the experience was horrible.
Just a response to the dealership comment. We did not insist on anything, you told us one price at first and then changed it after we showed you a price listed on your website. We drove 1.5 hours one way. Plus you were giving us way below the Kelly blue book price for our car, and your customer service was horrible. You treated us really really bad. There is no excuse to talk to your customers the way you talked to us.

Here now to get an oil change. They wanted to charge me $.75 for a coffee. Unbelievable!! Go to any dealership and you can at least get a cup of free coffee. Very unimpressed...

I bought my car here 7 years ago. I have had nothing but GREAT service from purchase to now. Thank you for taking such good car of me and my Cruze!

Quick note of thanks to Rafael Vera, one of the service advisors at the dealership. He did an excellent job representing Bruce Chevrolet with professionalism and great customer service. I had a collector car that needed some work and Rafael made sure the vehicle was given special care, in addition to keeping me informed during the repairs. Kudos to Rafael, and thank you to the entire Bruce Chevrolet team.

Factory recall for switch on Chevy HHR. I was Treated ultra nice. Work was done in a very timely manner. All in All it was a courteous expert experience,

Prompt responses to all questions despite an unusual snow/storm; delivered ASAP with friendly/polite employees. WE LOVE OUR NEW BOLT!

Horrible service! This is the first review I ve ever written and it s because I was treated with horrible customer service. I took my Chevrolet Malibu a week and half ago to get a diagnostic for what was going on with my car stereo and they said at first it was the radio amplifier. They were going to charge me $400 for it and I agreed if they were going to fix my stereo. But a week later they said they weren t able to fix the problem and that I needed to pay $1400 to now fix it. Their excuse was that their diagnosis could only diagnose one thing after another one is fixed and I would have to pay the first problem even if it didn t fix the car. So it benefits them because they ll charge you for one problem and they won t tell you there s another one until after they charge you for that first one. I ended going to them physically and asked to speak to the manager because I was only willing to pay for the diagnosis and he was worse than I expected. STEPHEN BECKER the manager of the service center threatened my mother and I with keeping the car and doing a lien on it if we didn t pay for the service that THEY said would fix the problem, but didn t. At the end, we had to pay the money that he said to take out our car. Don t get your service at Bruce Chevrolet in Hillsboro because all they care about is taking your money.

James Lewis is excellent in sales! He did everything he could to help me get the car I wanted. Jose and Joe are also great and were very transparent. I highly, highly recommend Bruce Chevrolet!!

Purchased 2016 Equinox. The first car we drove didn't have enough options but we were concerned about costs. Then Trevor showed us the 2016 Equinox and suggested I take it for a drive. I knew right away this is what we were looking for but the cost was higher than we were prepared for. Trevor just sat us down as we worked through the paper work and we came up with a price we could afford and the dealership was happy with. This experience was the best we have ever gone through when buying a car, no haggling at price or options. Plus I must say Al was the cherry on top, he was very professional and kind so I didn't worry that he was trying to slip us a fast one! The only thing I regret is that we didn't buy our previous cars from Bruce Chevrolet!