BMW of San Antonio Review

Outstanding customer service provided by Jared Coronado; He was very attentive, and concerned at all times to our needs.

Waited over an hour to be checked in for a scheduled appointment for an oil change.

I had an awesome experience buying my new X5- my salesman, Don Wilkinson, was great! Don took the time to listen when I listed what I wanted in my perfect car. Dealership is responsive, yet not pushy- I highly recommend!

I had to pick up some dealer only parts. They have a wonderful new complex, but when I was there parking was a nightmare. The construction apparently was not finished.

You should install cameras in your carwash area, or inspect the people who work there better because my sunglasses were stolen from my vehicle. I don't understand why either, they were prescription so they won't even be able to use them. I did not even need my car washed and I wish they didn't send it through there.

I have been to this facility before and nothing has been stolen, which makes this even more disappointing. Also, as I was waiting in the waiting area I was talking to a gentleman who said his glasses were just stolen as well.

Something should be done to remedy this occurring problem. A canned answer of "they aren't really our employees" is nonsense, as you know it is something that is happening and you should do a better job, period.

Great experience here at BMW thanks to J Cruz. He was extremely helpful, professional, and knowledgeable. Thanks for everything J!

Bought my new X1 here from Brandon Babor. He was very informative and helpful. I recommend going to him if you want to buy a new BMW

Quality customer service. Knowledge of vehicles and handling all my needs and wishes were outstanding. Thanks especially to Michael Polak for his expertise in handling my issues perfectly and expediently. Also thanks to Jerry Aguilera for assuring me in many questions and his hard work getting new car ready and for old emptied, what a luxury and surprise. Great evening and a very happy camper here. Y all own me. Oh and Shas in finance great guy! Thanks and have a blessed Thanksgiving!
Suzy Warder

Great service and Biju was a pleasure to work with. Best car buying experience to date!

Vinod

Worst service department. After damaging the car during service, it took BMW forever to fix the issue. Avoid service advisor Faylin Miller- she is highly incompetent at her job. Seems like the only thing she is good at is good at leaving fake positive reviews for BMW SA. She failed to fix an issue with my car after several reminders. After the car is outside warranty, I need to pay $150 fee to diagnose an issue that was already diagnosed, and also need to pay for repairs. Someone who owns two BMW's, this definitely was the last one. Moving onto something better going forward. I am done with BMW's...good job BMW SA. You lost a customer forever.

BMWSA- Thanks for the response...but not calling Lou again. The first time there was issue with my car, he didn;t even care to follow up. If leadership is so terrible, what can one expect from employees.

After a bumpy start, Bryan, Miguel & Stephen stepped up and took excellent care of me and got me the vehicle I wanted for a great deal. The car was prepped & ready when I arrived, and had a huge bow on it waiting for me. Dealing w/the business process and paperwork was quick & painless.

Michael Polak was great. Very responsive, but not pressuring. The whole team there was helpful and courteous.

Paid for 50,000 miles and 75,000 miles. And was in Denver and could not get my car serviced. Bmw of San Antonio took my money two times. And I have no currently warranty package. Error on their part they say. Very classy. Take my money. And oh we are sorry.

Bought a BMW today from here! Was a great experience, top notch all the way. Blake Hubbard was amazing and answered all my questions. Mike in finance was really helpful and knowledgeable. I drove 200 miles to buy my BMW at BMW of San Antoino and I will again on my next one!

Couldn't be more pleased with my guy Juan. Well I'm sure he helps everyone but he feels like my personal go to guy there. I accidentally texted him on his off day, and he STILL helped me out. I felt so bad about it, and wouldnt do it again but man it made me feel a bit special for him to go out his way like that. 5 stars isnt enough, but thats all google will let me put.

Everyone at the dealer was amazing. Victor is very professional and helpful. Same about Rolando
We love our car and the experience was first class

Liz Cook did an amazing job ensuring I was appropriately statused on my vehicle and took excellent care of me. Thanks team and especially Liz!

OMG! Failyn Miller is AWESOME!! She took care of me and my service needs on my 528i...best experience I ve had with a service advisor. Very knowledgeable and professional. She made us feel like we were her top priority (although I m sure she had many other customers). I would HIGHLY RECOMMEND Failyn to my friends and family. Great job!!

I was really happy with how relaxed the buying process was. I never felt pressured and every question was answered with accuracy and compassion. Thank you Katherine! She is a great sales person who will look after you after the sale as well.

Parts sale worker is not professional they don't now this job

On the principle auto website (their official third party website) I saw car for $5750 and date correctly reflective. Called to verify availability and it was there on lot. Price was from dealer at $6500. They tried to explain that date price was incorrect and I had a screenshot of otherwise from THIER website. Rep said ok come on over. Just as I arrived rep called me and told me he would come outside to tell me what happened. He said someone had made an offer last night and that car was unavailable and his mistake was due to failure to secure the key by finance team. Get this though. Car was already parked out front and ready to go for me. Odd isn t it. First car available, I point out pricing error, 30 min later car unavailable. Unprofessional

I buy everything I need for my BMW from this dealership. I took my 328d in 30 mins before the establishment opened, and knocked on the garage door in attempts to get the attention of the employee inside. I knocked and was ignored, then I went to my car and honked my horn -- still I was ignored. When I preceeded through the side door I said "Excuse sir, did you not hear me knocking and honking?" His response was "We're not open yet". He didn't make any eye contact and was incredibly rude. I asked for his manager and was reluctant to get her for me. The name of the rude employee is Justin. I do not feel like the manager handled this situation appropriately. Therefore I really want to speak with the General Manager to this behavior to his attention.

Awesome service. Coach is the man to see if you wanna drive away in your new bimmer!!

I didn't know who to talk to since it was my time at this dealership. I've been to so many dealerships and when I would talk to someone they would end up brushing me off or not really help me when I told them I had no credit. When i was directed to Elise Delage at sales and I told her my story and needed a car, she did everything she could to try to get me a car. I was not able to get a car there but she did more for me then anyone else has. I would recommend going to Elise if you ever want to get a car at this dealership, she will go through every option to get you a vehicle.

Our Service Contact with BMW is Ryan Watson. Mr Watson has been our contact for the 3 year period of our Lease on our 530. By this time, I think of Mr Watson as a friend. He is knowledgeable, professional, prompt, thorough, and incredibly kind and patient. He answers and explains every question I have. He is a total package of professionalism and friendly service. Ryan Watson is a huge asset to BMW.

The mechanic left grease stains on the handle, door, and interior, and some are not coming out. I completely ruined my door handle and other parts of my car. I was going to leave one-star, but tbe service was excellent. It was my fault, and they fixed it.

Adam just sold me a new X3 and I love it! Ladies this is the guy to go to - he's not going to tell you what you want to hear - he's going to tell you the truth! I've had a BMW for the last 21 yrs - 15 here in SA, 6 yrs in VA (my last duty station) and I have to say this dealership knows how to treat their customers! I'm given a loaner car EVERYTIME I take my car in for service and when I get my car back it's nice and clean - very nice! Highly recommend this dealership - ask for Adam!

Jenny DeHoyas is AMAZING! She made the whole precess from start to finish so quick and easy. Jenny went above and beyond for me. I will definitely buy from her and BMW SA in the future!

Juan Cantu (no relation) provided superior customer service during my wife's recent 2008 128i convertible recall maintenance service visit. Juan's attentiveness to her every question provided all the extra knowledge pertaining to the recalls and other questions of concerns. Juan Cantu is their Assistant Service Manager and clearly "one-of-a-kind" high caliber staff member. I wholeheartedly recommend Juan as the "go-to-guy" when needing any service related support. Thank you Juan for all your dedicated support and making our visits easy and comfortable.

Switched over to BMW this year and had an excellent experience from start-to-finish thanks to Bijou Pillai. He was very thorough while explaining my CPO coverage and was able to answer all of my questions. When I came to pick up my vehicle the next day (needed a new windshield + detailing), he took the time to go over all of the tech features with me and made sure I was comfortable in the vehicle before driving off. Thank you, Bijou and the rest of the team at SA BMW! You've earned a customer for life and I look forward to doing more business with you all in the future.

We traded in our MB for a BMW and we are very pleased. BMW of SA seems to be a very professional outfit, starting with our sales person Brandon Baber. We never felt pressured and Brandon made us feel comfortable. Got the car washed today and I was in and out in less time than I expected.

We are recent proud owners of 2012 BMW 550i M-Sport. I felt compelled to write a letter of recommendation about our experience with our sales associate, Ms. Elise Delage. Our first encounter was my inquiry towards the car I found in their corporate website and Elise was the person that contacted me. She was prompt, polite and professional with no aggression towards a hard sale, but very informative and accommodating. I live in Houston and been seeking this type of vehicle for months and trying to find the "right" one. After test driving several here locally and I was calling/texting Elise continuously about the car and she answered promptly with the information I needed. Since I was out of town, she offered to take videos of the car to gain my trust in considering at least a physical visit. My wife convinced me for us to take a quick drive and take a chance, so we did. During my 3-hour trip there, Elise kept on answering questions, providing photos and prepping the car for us accommodating our trip there. Once we arrived, the car was better than expected and Elise was extremely patient holding our hand through the buying process and took time to get information when she didn't. She was flawless and was efficient, in lieu of how busy it was, but comforting us ensuring a pleasant experience. The ONLY thing is, when purchasing a pre-owned vehicle and they BMWSA recommends a $150 inspection (that goes towards cost if purchased) - Be weary that this is a BASIC inspection - more of an extensive visual and very little structural as there were fine things not recognized I found out after procurement. But, that was upper management promoting that no Elise. She apologized up and down after the sale and kept in touch wondering if I was able to get the minor issues repaired that were not uncovered in the basic inspection. I would HIGHLY recommend Elise as your sales associate when buying from BMWSA. She is a professional and polished person who catered to us in every way.

The best place to shop for your cars. Great customer service as well

I own 2014 650i. It makes problem every month so i go there everymonth. Everytime when i go there i spen 2hours. Its horrible. They service system is completely messedup. Do not buy bmw at least if u live in san antonio.

I would not work with anyone but Virginia Church for a BMW ! The most knowledgeable and friendly sales associates I have ever worked with ! Just ask for Virginia!!

Not a good experience! The salesman had a snotty attitude and had been working there for years. I was told they were going to work with us in getting a vehicle and showed us vehicles with hail damage! They said they would find us what we wanted and never called after numerous calls to them. I ended up purchasing a 2018 Mercedes GLC 250 in Austin where I received exceptional service!!

Mr. Chukwu won me over with his comforting smile and patience during the purchasing process.

I personally never cared for BMW of San Antonio as a dealer but the new facility is very nice and a lot easier to get than the last location.

My boyfriend has been calling BMW OF SA for quite some time now. He just needs to find out about a price for a part. Left about 3 messages. Still NO call back. Starting to get on our nerves. Called a 4th time they asked to leave vin number, name, and number saying, "they will call us back". Told them, "what's the point if you all arent going to call back". I don't think I'll be coming here for car parts. It'd be a lot cheaper on amazon or another part store.

Purchased my first BMW vehicle here with salesperson John Rine and the rest of the team, great experience. Just relocated to the US for work, and John was responsive and helpful from my first email query while I was still located overseas. Arranged an appointment and test drive, and he answered all my questions, even recommended a great place for lunch! After the purchase paperwork was complete, he delivered the vehicle to me in Houston himself.

My experience at BMW of San Antonio has and is still 5 star service. I would like to say a specific shout out to Juan Cantu. Mr. Cantu remembers my name, information about my vehicle and makes sure I know my issues are being addressed, even when I do a simple drop in to check tire pressure etc. It is this kind of service that will keep me coming back to BMW in the future!

I have to give this place a 1 Star. The first time I called, Ricky stated he would call me back with a time for the day I wanted to do a test drive. RICKY NEVER called back. Well I thought ok must be a line of miscommunication. I called again and spoke with Ramon to bring the car to my home for a test drive. I took valuable time away from work for this appointment and he NEVER SHOWED UP! So I called the dealer and it seemed that one hand didn t know what the other hand was doing. They apologized and came to my house at a later time. Ramon left and then it seemed like he had other things to do besides handle a sale. He got back with me once but once I countered an offer he had no more Interest. I sent him a text stating that I decided to go another route. BMW of SA you lost a sale because your sales team failed to meet standard customer requirements. I don t mind traveling far to get the deal I want and the treatment I deserve when spending that kind of money. Best of luck!

My experience at this dealership was excellent! I thought the selection was great and I like the fact that there aren't a bunch of unnecessary added charges on the vehicles. Tim Navarette was a perfect fit for me and made it all happen! He is extremely knowledgeable about the vehicles and explained everything to me in great detail. I also loved the fact that he listened and understood my needs without ever causing me to feel a bit pressured. I would definitely come back!!!

First and last time doing business with them. Was in the process of getting a loan to buy a car from them. Bad service, my business will go to another dealership.

Service advisor Brian and valets were courteous and car was serviced with no issues. Thanks!

Skyler is the best he needs a raise he takes great care of my bmw e30

Jared Coronado was the Client Advisor who helped me through the process of buying my first BMW. Mr. Coronado was incredibly polite and professional throughout the entire process and is definitely the kind of humble straight up person I like to deal with. At no time did I feel that he was dishonest or was attempting any sort of high pressure sales tactics. He specifically made the otherwise stressful process of buying a new vehicle as comfortable as humanly possible. I'd strongly advise anybody that's interested in purchasing a BMW from BMW of San Antonio to deal with Mr. Coronado.

Chaos is the only way to describe what is going on at the service department. Be prepared to wait and be ignored. I wish there was another BMW service location in San Antonio.

This is the second BMW I have purchased from BMW of San Antonio. My salesman and the customer service he provides is better than any I have found at other high end dealers.

Ricky Barrow is an A 1 service advisor! Always attentive to your BMW needs, keeps you informed, and easy to communicate with. Anytime I had car issues I knew I could count on Ricky to get me taken care of in a timely fashion!

About a month ago, I went in just to look at options for my first new car. Jenny Dehoyos was my salesperson and she was beyond professional and well educated in the cars at BMW. She catered to my needs and had so much patience we looked at several car, but I sold by the second one we test drove! I am beyond satisfied with my car but even more satisfied to be a part of the BMW family! I know when it is time for an upgrade, I will be back to see Jenny, you should too!

My experience here wasn't all that great. Let me start off by saying my sales man JR was absolutely amazing. He allowed me to test drive until I was absolutely sure I had the car I loved. He also advocated for me as best he could. Now the finance guy Brad LeeLee was absolutely horrible. I came in with a pre approval and he ran my credit without my consent and had a horrible attitude when I asked why he had run my credit when I had a pre approval from the bank. Come to find out he had put in numbers higher than what I had agreed to to the finance company. He was a absolute nightmare and I left the first day upset, hungry, and confused until I called the finance company the next day and found out what he had done. Thankfully the Finance director and another gentleman in finance (I hate I can't remember his name because he was amazing as well) made sure I was well taken care of and I am so grateful to them.

On a side note I will say the amenities of Mercedes are way better. While you wait Mercedes Benz really makes your wait comfortable. BMW should take notes on that.

this is the best bmw dealer in texas. excellent staff and great prices. not to mention so many amenities at the dealership!

The customer service at the BMW service center in San Antonio is extremely professional and helpful and goes above and beyond to make sure your experience is smooth!

I was referred to Chris from a friend who spoke very highly of Chris and said to call him for assistance and he didn t disappoint. Chris was able to, not only make the deal work, but he delivered the car to me in Austin with pleasure. When he delivered it he was very patient and went over the documents and showed me the car and all it s features. Overall, very pleased and would return again!

My wife and I were given the red carpet treatment when we purchased a certified pre-owned bmw a couple of years ago. Unfortunately, the vehicle had a few manufacturing defects which we felt like the service department didn t take the time to properly address them in a fair manner. This treatment made us give up on BMW of San Antonio until the vehicle had a drive train malfunction yesterday, and in desperation, we limped into a BMWSA service bay. I cannot emphasize enough how well we were treated by the service advisor, Robert Gomez, and his service manager, Lou Gatti. Robert Gomez demonstrated exemplary communication skills in helping us understand the diagnosis procedure in addition to keeping us informed throughout the day. In fact, Robert Gomez has restored our faith in BMWSA and we can now look forward to building our own bmw later this year knowing that great service will not end in the sale of the car. We feel like the service advisor should get the commission for the future sale because he is responsible for restoring the integrity. We definitely feel a positive difference in the service department. Thank you Robert and Lou.

My car and I have always been treated with respect, honesty and timeliness.

My husband and I have bought several BMWs over the years with the assistance of Mr. Don Wilkinson. As with all of our experiences, our recent purchases, i.e. 2 vehicles in 3 days, each purchase was smooth and stress-free. This time, Mr. Chris Quincena, a protege of Don, assisted us with our purchases; and he s taught him very well! From start to finish, everything went smoothly. From telling them what we re interested in, to the delivery. We were kept informed of the entire process. They truly listen to and value their customers. Mr. Mike Whipple, Finance Manager, was also exceptional. He managed all the documentation and financing without making the process feel rushed Yes, he was thorough! We d highly recommend BMW of San Antonio to everyone looking to purchase their next vehicle.

What can I say? GREAT experience! Steven Page was our salesman. He was kind, professional, prompt, respectful and true to his word! GREAT sales team......Vanessa worked well with Steven and accommodated us at every turn. Highly recommend BMW of San Antonio sales team........now to see how the service measures up! :)

I have worked with both Don Wilkinson and Peter Albarian during the car selection and purchase process. They are great to work with. They have been very helpful. They turn the car buying experience from a stressful process to a fun one. I definitely recommend you finding one of these guys and move forward with them. I was extremely happy with the service.

Great service, everyone was very informative and very nice. I was really impressed. Thank you

Poor customer.. young guy sitting at long desk in automotive never acknowledged me

I've had a few experiences with these people, none of them good. The latest one was yesterday when they called me for some sales event. I noticed that they used a Georgia number (my phone has a GA number, too), so I asked the lady who called me why they did that and she hung up on me. Watch out.

Ricky Barrow - you never fail to provide the best experience. Several years, several cars - you re the person I trust.

Great cars at bmw, but their service is horrible. Had a mercedes for the past 7 years...can't wait to go back to mercedes of boerne! Very sad...I have an M series...again, love the car, but their service department makes you want to sell your car!!!

Bought a car for my daughter runs great, thanks to sales man victor Garcia. Hopefully I'll go back for BMW 429i nice

Marissa Munoz was very professional and we were very happy she had our repaired in a very timely manner

Jeff was an excellent sales man. Very knowledgeable about BMW vehicles. Besides that he was extremely professional and courteous. When I advised him it was a birthday gift for my daughter, he made sure that the vehicle suited her. He was with me until he was sure that I was fully satisfied with my purchase. I was treated like a VIP. There were No haggles and my purchase went very smooth. I will be returning to purchase a BMW for myself.

"Coach" was a great advisor he helped me buy my first BMW. This won't be my last great service, really attentive to my needs. If your shopping for a car go to BMW and ask for
"Coach" great person, great conversation, and great attention to detail. Made me feel great and he made me an offer I could not resist.

Emmanuel, Randal and Albert took care of my car. Best service in the business.

From the beginning it has been a bad experience. I have always owned Lexus vehicles, but I really liked the 330i GT. I arrived at the dealership knowing which car I wanted to purchase. I waited for assistance and after some time had to find some one to call and get a sales person. I bought the vehicle same day. The salesman was mediocre. I did not have the vehicle long and was having problems with the AC and had to take it back to the dealership. It took about a week to repair. I was never offered a loaner vehicle, but I have other vehicles so I guess that s ok. At previous service appointment no mention was made of tire tread and had discovered when out of town my tread was low and needed new tires, so had to manage with that. I do drive a lot so perhaps that was a factor. I made an appointment for routine service, and after waiting 10 min for someone to acknowledge I was even there, I was told to wait by my car for my service provider. After some time I just went inside. 45 minutes later I received a message to meet my service provider at my car. By that time I had left and then had to go thru issues with consent to service my car. 4.5 hours later my car was finally ready, but notified less than 20 min before closing time. The next day, I messaged I would pick up my car at 1130 so they could have it waiting for me; however, on arriving it wasn t ready and had to wait for them to bring my vehicle up. There was no explanation of what was done during that time, just sign and know it s still under warranty. This is my first BMW and perhaps I am accustomed to a different level of customer service I have received from Lexus, but I expected more. Lesson learned. I have had my car less than a year and have been disappointed with the service department; they do not seem to value your time. As a busy person who travels a lot for work, when I am in town I do not want to waste my time at a dealership. I do like my car tho.

I had been in search for a new car for the last 2 months...I had visited Audi, LandRover, Mercedes, Lexus and Jacquar.......I was getting very discouraged about the whole car buying process...and in general the salespeople I was encountering......Finally BMW San Antonio!!! Jerry De La Garza truly provided exceptional customer service.....he worked so hard to get me what I wanted.....It was refreshing to meet a salesperson who had my best interest in mind...Thank you so much !! I am so thrilled with my purchase!!

Post number two
Their service department sucks. The people there are only worried about how much they can charge for stuff not actually fixing your car

Bought a car then it needed a recall done before I could take it home (which is work that should be done before a vehicle is even available to be sold). Then they were supposed to take 2 days to fix it and while it is only the day after it was supposed to be done they do not know when it is actually going to be finished

Horrible experience. I Wouldn't recommend this BMW dealership to anyone. It took 2 1/2 weeks to close on the vehicle. Not sure where the lack of sense of urgency fell on since no one wanted to admit who dropped the ball. I finally heard from Brian the sales general manager on Monday the 26th. He said to give him 2 days to find a way to make this right so that I had a more positive outlook on the dealership. Today is Monday February 3rd and I still havent heard from him. On a positive note I would recommend the BMW car to anyone but not to purchase it here in San Antonio.

Jenny is the best, I highly advise speaking to her ! Great facility and friendly staff. This is my second purchase and will continue to use and refer. Its worth the drive from Austin

BMW contacted me regarding a recall on the airbag system for my car. They sent a technician to my house to replace the airbag. The technician had to disconnect my battery. A day later one of my restraint system warning lights came on. Shortly after that my car would not start and appeared as if the battery was completely dead. I closed the door to my car when I got out and all the systems came on. I notified BMW and they told me to come in and speak with Ryan Watson. Ryan told me that my battery was aftermarket which I knew. He also told me that the negative terminal to my battery was barely making contact. I installed the battery myself and there was definitive secure contact on my negative terminal. He also told me that my intelligent battery sensor located at the negative terminal was damaged. This was a result of the mobile technician not reconnecting the negative terminal correctly. And then attempted to charge me $1,500 to replace the battery and sensor. They returned my car to me with the battery compartment in pieces and will not return my calls. I secured the negative terminal myself by tightening a small bolt.

Very professional and a perfect fit for my car parts.

My experience at BMW was outstanding Jared was most helpful in every possible way

Excellent Service. I went in to get an X5. Kevin Clarke was very helpful presenting the best options for me. I ended up ordering a 2015 model. He was very communicative through out the process and the results exceeded my expectations. This was the first vehicle I personally purchased there. I will certainly only buy from this dealership in the future. Also, I will recommend to my family and friends. Keep up the good work!

This is by far the best BMW dealership with which I have done business. I recently purchased two BMWs here (X3 and X1) and had my Z4 serviced here last week. Great salespeople, Don Wilkinson and Vanessa Kahn; and great service rep, Ricky Barrow. Don and Vanessa made the buying process as easy as possible and Ricky kept me informed of repairs. Great team!

Without a doubt the best car buying experience ever! Very respectful & never any pressure from anyone. Enrique was great & made sure we got everything we needed. He was very patient and took the time to make sure we got the car we wanted. Will definitely get a future BMW from here!

Sad to say, I would never recommend this dealership to anyone. They disappointed me numerous amount of times and I would've gone to corporate if it wasn't for me being busy with college all the time. Also what's odd is that I had an amazing experience at Ken Bachelor and I went here thinking it would be 100xs better when It was the worst experience I've ever received. Never again will I buy from this dealership, nor will I even get my car serviced here. If it wasn't for the beautiful BMW I have, I would've gone back to Cadillac.

HORRIBLE SERVICE USED CAR MANAGER ISNT AROUND WHEN YOU HAVE QUESTION ABOUT TURNING IN A LEASE "THEYRE SUPER SWAMPED" BUT WHEN I CALL BACK 5 MINUTES LATER ACTING TO BUY A CAR THERE HE IS. THEY WILL TALK TO YOU WHEN ITS CONVENIENT FOR THEM. ID LIKE TO GIVE LESS THAN 1 STAR.
DR. THOMAS SETH CORTEZ

Luis, service advisor, was professional and efficient. He communicated well and ensure it was up to satisfaction.

Don Wayne was Timely, Professional knowledgeable , when dealing with a company understood and made the extra steps to meet our slow approval and payment process, helped me to meet my deadlines and timing.
We purchsed two X3 and we are very pleased with Don attention and undertsading from the start and the followup after.
Great Experience, HIghly reccomended.
Thanks,
JCDEHOYOS

Excellent service. I m a first time BMW owner and they ve treated me, my family and my i3 incredibly. During the waiting at vehicle pick up, our saleswoman Susie DeLaFuente came by and said hi as well. VERY professional. Thanks again.

AMAZING Customer Service! Thank you Marissa!! As always, they are so attentive and truly care about their customers! The entire staff is always so friendly and helpful and the new location is beautiful! Thanks again! You make my routine service stress-free and convenient!! Love you guys!

First time here great greeting knew how to handle my problem right away and got me right back on the road thank you Maggie.

Visited Saturday to look at a vehicle I researched online. I told the salesman what I was in the market for. He immediately started trying to sell me on their loaners when I specifically said new. He then sits and talks to me with no seat available to me. I left and purchased a Mercedes. They called me today to ask if I was still interested and I told them about my experience. I pretty much got an oh well. So today, two days later, my wife is purchasing a new Mercedes as well because she likes mine so much.
#TRUESTORY