bijBouwe Reviews

We experienced the entire process as very pleasant. And although the mortgage market was under high pressure during our application period due to the low interest rates, they settled everything in a neat time.

The contact with our application coach (Jack) and the other employees was pleasant and bijBouwe is easily accessible by phone and mail, even during this busy period. Of course there is a lot of independence expected if you take out the mortgage yourself (you can also take a variant with guidance), but I am an entrepreneur and I am used to arranging things independently and I like to have direct contact with those who working on my application. In my opinion, this works better than if you are always asked via an intermediary to provide a document again, while you think that they will have everything complete by now; here you just have to log in and see what they ask of you at once. Make sure that the documents you provide are correct. For example, there was an error in the amount of the renovation in my appraisal report, so that the final assessment was somewhat delayed.

been working on a mortgage for over 2 months.
Every time you think it's done, they ask for another document.
Work very slow. Put in more than 1 ton of equity and only need to borrow half of what I can borrow and then they have to see all kinds of overviews of savings accounts, among other things. When you go after it yourself, it appears that a lot of weather is not necessary. Very frustrating and time-consuming.

A mortgage can be done within a week, which almost never happens, but when you need documents for a new mortgage, it is said that this takes at least 2 weeks. If you want to speak to the relevant department, it is closed and cannot be reached by telephone. I would advise against this mortgage lender is a small scale company that is not as flexible as a mortgage from a bank.

Make use of all kinds of delaying techniques. Hyptoheek also never succeeds within a week, rather a few months.

Very very bad experience with this mortgage lender. Mortgage application, met all requirements and have been rejected with the reason: you do not fit within the morale of our company. Phase 1 of the financing was approved and this message at check in phase 2. If something is not moral, it is the way we have been treated without personal substantive contact. A company has agreements and rules, but morality stems from a personal vision. What arrogance! This is incomprehensible.

Got a mortgage 1 year ago. So far very satisfied with the service.

Update: Called this morning. The gentleman last week said June 9 to call. Well then I'll call a day later. Diane or diana on the phone had a nice look and she makes things happen today. So hopefully we can submit our bills tomorrow.
experience so far is that Bouwe / Qiuon loves paperwork and forms a lot. A small adjustment within the building fund account of 900 euros. Rejected .. there had to be a form from the appraiser that our house kept the same value after renovation. The appraiser laughed and we were very frustrated. It takes a long time before an application is processed 5 working days to receive a rejection, send additional information and then you are 10 days further. In the meantime, we cannot continue with the renovation because you do not know what you can or cannot do.

No Nonsense mortgage lender who thinks along with the customer!

I read a lot of bad reviews from people who are in special situations. We bought our first home and everything was arranged smoothly. Mortgage sum was considerably higher than among competitors. Website is user-friendly, safe and gives a lot of information.
Can not find me in the bad reviews. Perhaps this is because we have arranged it by a mediator.

Do not take out a mortgage here.

We spent five weeks to request the removal of our mortgage. Always the promise that there would be a reaction, only to have to call back afterwards.

A ludicrous condition for moving your mortgage along with you is that the transfer date of the sale of your home must be for the purchase of your new home, so that you will always be a period without a home. The fact that your house was sold / financial reservation has expired is therefore not relevant.

This condition is rather unclearly described in the general terms and conditions and also the Bijbouwe personnel (which previously contradicted and contradicted several times) is surprised. 0.0 flexibility.

Because the move had to be done via a third person, we started working with a mortgage advisor. But now that we do not seem to be buying / selling, this also seems to be a pointless spending. All in all the then attractive interest of Bijbouwe has cost us dozens of phone calls, mails and thousands of euros.

Communication was dramatic 2 years ago at the shutdown, with a new provider you could still expect this, but apparently nothing has improved since then.

Bijbouwe seems very efficient and effective. The only problem is that they manage to keep interest rates low by avoiding as much risk as possible, which also means that people are excluded.

now for three-quarters of a year, the application could have gone a little smoother;
requested documents which were delivered were not sufficient after which time and again other documents had to be sent.
Advice here: indicate in 1x clearly what is desired.
After closing completely satisfied, by phone they are easily accessible for questions and questions come a quick answer. Logging in to view your data works nicely.

Mortgage within a week. Very quickly arranged and well assisted by the consultants.

So far a drama to do business with them. Time and time again they ask for other documents and time and again it is delayed. We already have to reschedule the key handover because they are late and slow to assess. The 1st assessment has been approved, but the 2nd assessor finds it necessary to request all additional documents and then place the application at the bottom of the stack. Already a week later and no response yet.

I have now had telephone contact with BijBouwe in which they neatly told their side of the story. It is to their credit that they take complaints seriously. It is now clear why there have been delays. The mortgage is now complete and we will receive the key in a few days.

We did not want to pay a large amount for our first home to a mortgage advisor. Although we are not particularly well versed in this type of financial affairs, we have read as well and have gone for it. I had regular contact with customer service to double check some things, but it really went very smoothly. I don't normally write reviews, but I read a lot of negative pieces here. Unjustified in my eyes. In total, I really had not lost a fraction of the other options and, furthermore, I found it interesting to gain experience myself. Thanks to fine support, it has all been done

I'm not quick to write a review, but I just have to. In a word, worthless mortgage lender. People beware! If you are a civil servant, the IKB will not be included, new disaggregated employer's statement was again not accepted. Even an explanation from the employer / municipality was not accepted.
All other documents were accepted, nothing stood in the way of a mortgage. I think they are obliged to bring along, according to the rules, that is structural income. Switched, on principle, to another mortgage lender. Smells like NOT WILLING to provide a mortgage to me. I can't make it otherwise, unfortunately.

Very fast service from Bijbouwe, concluded via mortgage advisor. A young club that wants to prove itself with service. We do not recognize ourselves in the negative messages. They meet their agreements. And 10 times better than those arrogant banks, like Vista. Everything is arranged in a week. Keep it up! We are a proud new customer of Bijbouwe.

If you do not need advice, Bijbouwe may be a great club to arrange your mortgage. Bijbouwe, however, seems to have a profound dislike of financial advisors. Particularly slow handling of files and if it is not a right to file, just keep it. Customization is virtually impossible, just simple abscopes. The preference is obvious when doing business directly with the customer without sound advice.

I am 100% satisfied with BijBouwe. So a big 10 !. Super fast and I was helped enormously by the employees, in particular by Jan Willem Matthijsse! Really it is recommended to take out a mortgage with BijBouwe

For one of the lowest interest rates and with a fixed income, BijBouwe seems to be a great choice, but if you do not have a fixed pay slip, request the first extension and possibly some more will follow because they want BijBouwe to be 110% sure that you will be able to bear the mortgage payments. In no hurry and as a self-employed person therefore also a good choice but be prepared, sounding figures, own money, divorce agreements, declarations of intent to sell the current house as well as a comprehensive COVID-19 plan and then this interest is also within reach for you

Eline Kuijpers, Thank you for your kindness and for providing information during my application for a mortgage increase.

We came to BijBouwe through our financial adviser. What a relief with our current bank! When applying for our new mortgage, we received not only a nice offer, but also very clear instructions with conditions. Simply in understandable Dutch and very clear what you can and cannot expect. The mortgage that was approved within a few days has already started well. That gives so much confidence if the mortgage actually starts.

Disguise! Made a mortgage application in mid-January and sent all documents. Again and again they searched for something silly to reject. E.g. that my partner (coincidentally) has the same last name as his director. I will spare you far-fetched "reasons", too many to mention and too crazy for words. Now, 2.5 months later and a week before the transfer rejection because employer statement (received in January by them) is digitally signed with blue pen and company stamp. Right on time and now? Completely finished with this company!