Best Western Regency Inn Reviews

Awesome hotel. Comfy bed and nice room. Place looks to have been recently renovated. Definitely would stay again.

Had all the amenities we needed for a one night stay. Close to the highway, friendly, prompt, efficient service.

Very nice basic room. Convenient to major roads. Helpful staff. Overall very good.

Horrible accommodations for the cost. We were charged almost 400 for a room that was worth 80 max. Very disappointing. Room wasn't very clean

It's okay if you stay in the main building, but the side building is inconvenient and not well laid out.

Breakfast is excellent.

Very good location, free breakfast, and friendly service. Price is just right at $91 bucks per night. Would stay here again

This hotel had the best free breakfast of our holiday. Plus rooms were great. TV easy to use.. internet fast and rooms quiet. Best hotel to stay at if you ate flying into abbotsford airport. $12 taxi to hotel . Then there is a bus station right outside the hotel that you can ride transit bus to KingGeorge sky train station (about 1hr of buses and a couple transfers) but then 35min or so to down town Vancouver. Very good stay. Great service.

Confrence center was great for our course. Everthing was clean and looked after

We stayed at the Abbotsford Best Western Plus and it was wonderful! Mindy at the front desk helped us a lot and provided a lot of information. Best Western will match the lowest price found on any third party booking site and they also have a loyalty program that leads to a free nights faster than most loyalty programs! The room was great as we were upgraded to the presidential suite which surpassed all our expectations!

I will be making Best Western my first option when booking a hotel!

My son recently stayed at this hotel Thanksgiving weekend and had $1000.00 worth of ice hockey goaltending equipment stolen from his room. Whether it was staff or poor security we found it rather disturbing that this could happen and that the hotel was unhelpful in trying to find out what happened to that equipment. I will never stay there again.

Was at a wedding reception at a Best Western location in Abbotsford BC. Room was lovely and catering from the attatched restaurant was delicious. Staff was friendly and helpful.

The meeting room was nice. Small, but nice overall. Staff was friendly.

The TV remote had to be replaced. The AC did not work. The sink drained ever so slowly. The room itself was fine and comfortable but when temps outside are 30+ C you want AC. We stayed in another hotel in another city the following nights with the same AC and it worked fine using the same settings.

I did catch a cold but didn't have nothing to do with the Hotel

Very clean, nice hotel. Good hot and cold breakfasts. Nice pool and hot tub too. Friendly and helpful staff. In room movie rentals were very expensive ($30/ea).

Excellent accommodations. Great value! We adjust our travel plans in order to stay here.

I have stayed here numerous times and been impressed every time.

Amazing. Hadn't stayed at a Best Western in years. For good reason. Took a chance on this one (ok best price and I'm cheap). Well colour me happy. From the staff to the room through the free hot breakfast. Best midrange hotel stay in years.

Cannot recommend highly enough.

Very clean. Great price, great service. Very comfortable bed

Like most of our visits to Best Western it was a pleasure to stay there.

Good price, handy location for Highway access. Quiet at night, ample close free parking. Nice clean updated room, comfortable beds and good pillows. Left too early to get the breakfast but it smelled delicious. Will definitely be back.

Excellent location, very helpful staff, clean room and hotel common areas, excellent breakfast. Especially appreciated the restaurant.

Great place to stay! Quiet, comfy beds, pool & hot tub, great breakfast, lots of pillows all at an affordable price!

Excellent service, upgraded our suite to the presidential suite for no extra cost. Clean rooms, nice employees.

the staff are always nice at this hotel. however we didn't enjoy waiting for our room to be ready-and it started to rain. we were not told that there may be a wait and this was an hour and a half. service at breakfast by joan was great and the maintenance guys were good company as always. our suite was massive but some of it was not updated-the kitchen was at least 35yrs old-but still worked. thanks.

This is a reliable Best Western facility with great beds and a quiet location even though it's located near the highway. Soundproofing seems to work! The staff were very helpful and polite.

Very friendly staff, the pool is okay, and the location isnt too bad. The rooms are clean and have everything I need.

EASY CHECK IN, EXCELLENT BREAKFAST, THE BW IS LOCATED FAIRLY CLOSE TO HIGHWAY 1, WHICH HAS CONSTANT TRAFFIC. THE WINDOWS ARE NOT AS SOUND PROOF AS NEEDED, BUT THAT'S PART OF STAYING CLOSE TO THE ROAD.

Nice room, comfortable beds,good selection of choices breakfast

The place looked nice but my family and I where turned away due to non up to date systems, so they sent us to a travel lodge that did not require a "credit card" but nobody cared to mention it was in the Herowin district of Abbotsford! Thanks for the great weekend Best Western!

Nice and quiet hotel. Would stay here again if I was in the area. Staff are friendly and I had no problems

This was a wonderful hotel. The room was clean, the bed was comfortable. The breakfast was fabulous! I would highly recommend this hotel.

Excellent hotel for a family. We were going to a gymnastics competition in Abbotsford. The swimming pool and hot breakfast were a blessing to me as a mom!

Nice place to stay, right off the highway. Would stay again.

I have been staying at this hotel for years when I would come to care for my mom. The staff have always been amazing and they go out of their way to ensure a comfortable stay.
The breakfasts here are the best of any I have ever experienced and the staff working it go way above what is required of them.
On outstanding experience always!

I am writing on behalf of my employee who was staying at this hotel recently and was kicked out on the street with her 2 kids -she was staying at this hotel as part of an insurance claim due to flooding in her home. My employee suffered a nervous break due to the treatment by the front desk Manager Brianna Darby. I am shocked and disgusted that someone in the Hospitality and Customer Service Industry would treat a customer this way. Shame on you!

From the staff to the facilities to the food - well done! It was as comfortable as getting together with good friends and never out-staying our welcome.

Over the past several years my wife and I have stayed at this motel .
This is the first time that we have experienced this type of problem in the past. When I booked our reservation it took approximately 20 minutes for some one to answer the phone.Upon arriving at the motel the check in girl took at least 15 mins to register the guest ahead of us. We felt that she needed to learn to work faster and more efficiently. Other that the above mention problem our stay was most acceptable.

The room was a standard size, the wifi was limited to 1.2Mbps download speed which wasn't terrible but it wasn't fast either

Although there was a minor issue with a room, the staff were quick to look for solutions and very accommodating. For this reason the hotel merits 5 stars for gueat service.

This hotel is good value for your money. The included breakfast is great, plus the location is perfect for anything you need to do in the Fraser Valley.

Rooms are ok its clean location was not that bad at all. Staff are helpful and friendly...

Cheap and clean. Shower wasn't functioning correctly but was minor.

A very nice hotel and a family friendly one also. My family has been there twice and both times we had great experiences. The front desk lady even gave us a complementary family suite upgrade that was very kind!!! The room was massive and very comfortable!
There is a buffet breakfast which was very nice and had a lot of varieties. Some of the things were pancakes, eggs, bacon, sausages, cereal, French toast, many fruits, many juices, and many more options!

My company held a social.gathering at the conference room. The staff were great. The steak they served this yeat was fantastic. The conferemce room was not very big but good enough to host about 50-80 people. Overall, I would recommend this place for any social gatherings such as weddings, company parties, baptism, and birthday parties.

Not a usual BW...good on the outside but the room had an old musty smell that would not leave. Also the food was so-so. I've been in better BW's

This is a very comfortable stay. nice pool and hot tub area. lots of shopping close by etc.

John was very welcoming to everyone at breakfast and kept everything well supplied for everyone !

I would stay there again and in other towns i would make it a point to find a best western great stay

Every thing was good but the coffee!
No brewed coffee, just terrible tiny filters in the room. Close to the highway so constant
Traffic noise, otherwise nice renovated room with No carpet .

The room was ok, the staff were very friendly. The place was very busy. The reason I gave a low rating had to do with point redemption.

Nice place to stay. Glad to have continental breakfast. Would like to see breakfast notbe served entirely with throw-away, one-use cutlery though. Bathrooms in the building were difficult to find.

The check in staff was quick and professional. The room was clean and modern. Everything was as you would expect. The breakfast in the morning was better than it needed to be, which was great. All in all I would recommend staying here to others.

The best western plus Regency in is a great nugget hotel for those who don't have a lot to work with. The hotel has a restaurant on site and free breakfast buffet. All in all not a bad hotel.

Best stay in a hotel I've had in a long time. Definitely worth it! Stay here... You won't be disappointed.

We were in a room with seperate bedroom as there was six of us. Room was clean but on smaller side for a suite. Also no climate control in second bedroom so very hot in there.

Nothing fancy but good service and always clean rooms!

Good hotel. Everyone is really friendly. The rooms are clean and the beds are comfortable

Really nice hotel facility, the breakfast has plenty of options for food. Quite a great place.

Comfortable, clean and spacious rooms. Polite staff excellent service. Only downfall was the fridge freezing a meal that wasn't meant to be frozen. Yuk. Had to order take out.

The hotel was fine. The second night we stayed there they charged me double because the hotel was filling up, felt like a money grab and I didn't appreciate it

Great rate for the few days I had to stay on business. Last minute changes were managed with ease and without any additional charges. Good hotel overall and great value for the money.

Enjoyed my stay at Best Western even though it was under awful circumstances because the hotel we booked over sold on rooms so they transferred us

Doesn t feel like a Best Western its better. It deserves more stars! I have worked in hospitality therefore have high expectations; this hotel met them.

Rooms were chic and luxurious with nice dark woods and fixtures, high leather like headboards, nice white lamps etc. Lobby looks very elegant especially with its grand staircase.

Rooms were clean, well made up and well stocked. I liked that the sink/vanity and wide counter were separate from the toilet/shower area as it helps with multiple people getting ready (especially if you have a wedding to get ready for. Each room has an iron/ironing board too which comes in handy too.) Beds, pillows and comforter were really great; comfortable. One of our adjoining rooms (king) had a fridge, microwave, glassware and dishware unsure if the 2 queen had a fridge but I think I saw a microwave. Seems to have earth friendly products too.

Restaurant in adjoining building (Ricky s) has a wide menu and tasty food. I d recommend it. The Best Western seemed to be close to other restaurants but I didn t venture out.

Free breakfast include a wide variety of items and also a variety of items within that item (i.e. Not just apples, but also banana s oranges and pears). Breakfast staff ensured patrons found all the items provided and also came to our table to offer us items fresh off the grill before restocking the buffet area. Very attentive.*one hint though ->you need a key card for access to building so don t check out first.

Front Desk staff were very pleasant (accommodating, professional, quick, well kempt, knowledgeable and happy.) Very pleased.

I didn't have time to take advantage of the pool/hot tub or fitness centre during my stay. Next time!

We stayed at this hotel for about 14 days as we attended a wedding and toured in BC and Washington state. The free hot breakfast were great, even better were the breakfast staff, the sales office staff and the front desk staff. We stayed 2 nights in Vancouver at a different hotel and couldn't wait to get back to the Best Western. We would recommend this hotel to any one and will certainly book there again when we go back. Thank you for a pleasant, clean and enjoyable stay.

The staff were very friendly and welcoming! Our room was very clean
The food at the adjoining restaurant was excellent... just like home! Would highly recommend this hotel and are definately going to use their services on our next trip to the Vancouver area!

nice hotel - close to highway - do not accept a room close to the "ice machine" - this old technology and the noise is terrible....breakfast ?....coffee was OK

clean room, great friendsly staff... breakfast was a bit disappointing

Worst experience EVER..... apparently you can only rent a room there if you have a credit card... yes a credit card.... cause according to me they everyone has a cc. .... well not true... even when i offered to pay for my room up front and a $200 deposit that was accepted..... now we are at a different best western... where my husband and I are sleeping in different beds, he can't get into the bathroom fully (wheelchair bound) but as a positive this new BW has taken our DEBIT charge and deposit..... this is unacceptable and I will be calling to speak with a manager tomorrow.....

Rooms were clean and staff were super friendly including Brianna. Breakfasts were well stocked and very healthy. Location is good too, it puts you right close to the highway if you need and also close to city center for shopping

The property has been under going renovations for at least the last year or so and i must say that the choices of finishing such as paint colour wallpaper & the new heaters/AC units has greatly improved quality of comfort.

Its clean! The on site restaurant is excellent too!

We were visiting a relative in the hospital and appreciated the special reduced rate. The hotel is fairly close to the hospital and various shopping.
We were very happy to have a sofa in our room where we could relax when we came in.

It is also really close to the Abbotsford airport. It is a great place to stay.