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the staff are always nice at this hotel. however w...

the staff are always nice at this hotel. however we didn't enjoy waiting for our room to be ready-and it started to rain. we were not told that there may be a wait and this was an hour and a half. service at breakfast by joan was great and the maintenance guys were good company as always. our suite was massive but some of it was not updated-the kitchen was at least 35yrs old-but still worked. thanks.

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