Ben and Jerry's Factory Reviews

Friendly staff very clean place...and oh yeah. .EXCELLENT ICE CREAM! !

The factory was great. They even gave sambles on the tour!

Nice tourist stop with factory tours, gift shop and snack bar offering Ben & Jerry's great products.

On Mother's Day we did the factory tour and went to the Flavor Graveyard. The tour begins with a short video (with subtitles!) about the history of Ben & Jerry's, then you proceed through a good sized room with windows above the factory floor, where the guide explains the ice cream making process. The guide speaks in a clear voice over a sort of intercom with her microphone and answers any questions guests may have. At the end of the tour you get to try a small sample of whatever new flavors they are trying out. We had "Sweet Like Sugar" (I believe) which was cherries and sugar cookie bits in sweet almond ice cream and it was delicious! There were lots of fun goodies in the gift shop and everything is clean and decorated in a fun way. The Flavor Graveyard is a little more of a trek than I expected from the factory, but each gravestone has a funny little poem which I enjoyed, and there is a nice playground on the way.

The tour appears to be accessible for those who use wheelchairs or other mobility aids as well as people with hearing impairments (they use captions on the videos and have signs saying that some sort of assistive hearing devices are available upon request). The bathrooms are gendered.

I would recommend this tour if you are at all interested in Ben & Jerry's or ice cream in general. I probably wouldn't go again on my own, but if someone invited me to go with them, I think I would enjoy having another visit!

Hey, for $4 you get a tour of the factory and tree ice cream. Killer deal.

If you go through Vermont that's for sure you have to stop at Ben & Jerry's. There are guided tours every 10 minutes and we receive a free ice cream at the end. Derivatives are very expensive, however. Do not forget the graveyard of disappeared flavors. Everything is very educational and the ice cream is excellent. For my part my favorite flavor is New York but I have to eat fishfood and I must admit that I almost changed my mind. Have fun and enjoy your visit!

We had to stop just to get some Jerry Garcia ice cream. Great place to bring your kids.

We took a tour while vacationing in Vermont. The tour was very informative and it was cool to see the staff in action making ice cream. The facility was very clean too. Best part was the tasting at the end totally worth the price.
There is a small gift shop to get souvenirs and outside you can order ice cream. And boy do you want to after your taste.
There are plenty of areas to sit and enjoy your ice cream and a large restroom to hit on your way out.
The flavor graveyard was cool.
If you have kids there's a nice playground.
They also have plenty of free parking.

Not a real factory.
Just a replica of factory.
Tour is not that great

Really neat to see how they make their delicious ice cream.

The tour is VERY affordable, and quite enjoyable. Great staff. Definitely worth stopping if you like ice cream.

The tour sweet and simple and the ice cream is good but way over priced

Fun place to stop by. Ice cream is a bit pricey but you expect that given its a tourist trap. Had a good time.

Cane go wrong with ice cream and an original one of a kind playground.

Amazing place. They have a small playground on the backyard, and also ask about exclusive maple walnut ice cream it s delicious!

I love the icecream but the 20 min basically one room tour isnt worth the$4. Sorry but ive been on better free tours

Good ice cream but I was disappointed with the tour!

Yummy ice cream, happy they offer non dairy as well.

The tour guide was knowledgeable, the merch was high quality, and if you don't already know how good Ben and Jerry's ice cream is you should get in the car and go right now or at least go to the store to buy some. Don't even finish reading this review. Just go. For everyone else, it's an enlightening trip. They have a bunch of old ice cream scoops and spades from throughout the years, the full history of the company, and a graveyard for all of their old flavors which sounds weird but is pretty funny. Most importantly of all there is the unique flavor only offered there so if you think you're a true fan and you haven't been you're wrong. The only way to correct yourself is to go get the special flavor. It's delicious.

Pretty cool and inexpensive thing to do in Stowe. The tour was short and interesting, samples at the end.

Cool tour, very informative and got to sample some ice cream!!!

Sort of underwhelming for what I was expecting. The samples you get at the end are predetermined (you don't get to choose the flavor) and while it was good, I don't like cherrys so was disappointed we couldn't choose.

Take the tour. Great ice cream, great company, great time.

Great stop for a family with kids. We go during the week and there are minimal lines. Free samples as well.

It was a fun festive place to visit. They were not making ice cream the day we went, so we skipped the tour, but visited the gift shop and of course tried the ice cream. Mom said it's good, but it's not Blue Bell...I thought it was just as good.

Nice short tour of the factory with fun facts and a great video abt the start of Ben & Jerry's. (Thanks Mark!!!) And of course I enjoyed the sweet treat at the end. Would definitely return or take someone for a visit. It is very scenic with lots of sitting areas and a playground for the kiddos! I also thought the "flavoryard" was a nice touch and the cute little gift shop.

A must for the family trip. I brought my 2 and 5 yet old and they loved it. Be prepared for long lines.

I mean if you don't like B&J's what kind of American are you?

We went this past Friday night. A lot of people . Ice cream was delicious and expensive.
The facility really needs updating.

Decided to visit since we were close. Paid for the tour and was captured in their cartoon presentation about the creation of B&J and then their liberal pitch to Save the Poor fund. All 3 of us felt offended and several other people that we talked too. They have a right to tell people what they support, but not when you paid for a tour.
They could have information out front and people could decide to listen or read if they wanted.
Glad that we didn't drive a 100 miles to go on this tour.
Very disappointed.

The tour was absolutely amazing, full of little details and fun facts about the company and how they make the ice cream. Everything was completely on theme with the company and its values. There were booths set up outside to make your own tye-dye. The flavor graveyard was super cool, each head stone had a funny poem or pun about the flavor. There is also a pretty good sized play ground for children to play on. You can easily spend a lot of time here, it's the perfect place to take the whole family.

Ice cream is as good as ever with many flavors to choose from. Service was good, friendly young staff and everything was sanitized and people are kept 6' apart. Pricing is HIGH. Over $10.00 for two children size comes on a chocolate dipped cone.

The factory tour is useless. The ice cream is great, but hey, get it from your local store!

Fun place to visit and not expensive for the tour but the line to get ice cream after was insane! You would think Ben and Jerrys could expand their ice cream counter or scooper or something...

Nice place. Short visit of the plant but interesting.

Fun spot for the family
Take the tour.

What a zoo! Sure they have a great tour, but you have to get a timed ticket for the tour ahead of time. Hopefully before they sell out. And then come back at that given time. To buy ice cream, that s a joke. Line was unreal. And it was more $$$ than just going to buy a pint at the store. If parking lots are full, then come back. If empty, then it s worth it.

The ice cream is delicious, but expensive. The tour is interesting, but a little anticlimactic. Definitely worth an experience if you can stomach the liberal politics they seemingly add to their ice cream. It's everywhere. There are also fun things for kids to do on the side. And don't miss the flavor graveyard!

The tour was excellent. Sue was the guide and she was so knowledgeable. I give this place more if I could.

Had a great time getting to see the birthplace of Ben & Jerry's Ice Cream. The tour guide was great and had plenty of ice cream puns. My only complaint is that the tour didn't show much other than one viewing room where pictures weren't allowed. The sample was huge and delicious though and all of the small things to do on the property were really fun!

Terrific place to visit the ice cream was fantastic and well priced great selection

Not as many photo ops and things to see as I thought there would be considering it's a tourist attraction. The tour was informational, not great for kids

Try the flavors that are available only here and not in stores or scoop shops. Stop here every time I am in the area.

I went to Ben & Jerry's during my childhood so it was fun to come here with my kids. I am glad they have a fun and educational movie to explain the process (a more entertaining way to learn than listening to someone speak to a crowd about it during a tour). However, I was bummed to hear they were bought out by an international conglomerate. Too bad!! On the plus side, I was happy to learn they are staying non GMO and invest in sustainable farming and also participate in community events. That was great. The factory wasn't operational while we were there (another bummer) but the sample was delicious, the tour was worth it and the art on the walls is fantastic.

Premier ice cream makers of US.All different flavours are time tested and very good. Amenities provided are excellent and always there are a long que for ice creams made of milk, cream & sugar.

It was a great tour! The tour guide was the funniest goth girl I've ever met! She made it fun and gave lots of info. The Flavor of the Day was Sassafras (root beer) with a caramel swirl...yum!

I was pretty disappointed with this tour. Factory wasn't functional as it was a cleaning time, and the tour consisted of sitting us in a room to watch a video. Pretty lame. Flavor Graveyard is probably the most exciting thing to see.

Fun place, good lessons on corporate responsibility. Great ice cream.

Great place to go with kids and try some ice cream while learning about the history of the company. Also nice to find a kids playground and ample parking.

We walked into the main lobby of the building and were greeted by the friend staff. The tour was rather short comprising of few segments and a sample area. Overall, I would recommend it. At the time of my visit, the factory was undergoing renovations meaning that their was no actual production of ice cream going on. But it was still entertaining to say the least.

Check out the flavor Graveyard if you can.

Nice plant. Guide knowledgeable. Small sample. Wondered how old the quick movie was.

Great place to bring the kids. Delicious ice cream!

Wonderful owners! They support communities worldwide. We have visited twice and experiencing the tour of their factory. We sampled delicious ice creams!

I wish I came here sooner So many delicious options to choose from .No tours yet due to pandemic but still serving delicious ice

Go see the graveyard....pay homage to those that are gone...then make your own tie dye shirt.

The flavor cemetery where flavors that were discontinued are laid to rest is my favorite part. Can be busy on weekends. Ice cream is not made on the weekends so you don't see the workers doing their thing. Every employee gets 3 pints a day free for each day worked.

Tour guide friendly and knowledgeable tour short though and didn't really experience ice cream being made

Quick tour where you learn about the history of the company. Free sample of ice cream at the end is a nice treat. More for a fan of the ice cream than somebody who isn't and may not be as interested in it.

We had a really good time, even tho it rained. They set up an extra tent outside to order ice cream which was nice. Kids loved the tour and especially the free taste at the end!

I love their mission and purpose! My only complaint is their prices, very expensive!