Ben and Jerry's Factory Reviews

A video of 6 minutes about the story is shown. From one point you could take a look at a part of the packaging line. Here the guide gave a short presentation about the production.

Tour left a bit to be desired. The movie was informative but I thought they could have done better with the in-person tour guide. Plus, it was a very short tour.

First time stopping at the plant after many visits to Vermont. Good tour that was informative and quick. Kinda bummed that there isn't any actual production on the weekends, but we got to see a lot of people cleaning the production facility as well as an ice cream sample. It was great to have cone and check out the tombstones of the "retired" flavors.

Everything was clean, neat, and well organized. Ice cream was 10/10. The only problem was the tour guide had a lisp so I couldn't understand him at times

Tour is okay, cute. Samples are just about worth price of admission. Get your tickets and then stand in line to gey ice cream is a good deal, especially if you time it right.

You can eat the ice cream, but Moscow vanilla ice cream in the waffle is clearly the better choice.

Tour is quick but informative, learned things I had not known prior to the tour and helped me gain more respect for the company and what it stands for.

Plus, it's ice cream for goodness sake. How bad could it really be?

Pretty cool place! Drop and hook load. Not much room but it's all paved.

THE ice cream place - what more to say. The tour is pretty good and they give you hearty samples. Good experience overall.

My friends and I headed to the Ben & Jerry's factory tour after a nearby hike. It was neat to see the factory process. We also enjoyed seeing what happens when the machinery is not working quite as planned. I'm not sure if any of us heard anything that the tour guide said as we watched the action on the factory floor. The tour was definitely worth the time, cost, and amazing ice cream sample at the end.

Ben and Jerry's factory visit is a fun visit in vermont. They have a factory tour where they first show you a short video about their history and then they show you their production line and in the end they have free icecream samples. It was fun to learn about their brand and how they grew. And also they have a icecrema shop outside where they have most of their flavors. We had brownie sundae and it was yum!

We enjoyed the tour and of course the ice cream. A wonderful place to take the whole family.

Very touristy. Busy with long waits. Delicious ice cream and history. It was a rainy day.

Amazing place, great tour,loved learning about the history of Ben and Jerry's

Currently, they aren't doing tours but the ice cream was great! The flavor graveyard was nostalgic, for true Ben and Jerry's fans.

We went back after some 18 years ....visited from California. The visitors center got a bit of a makeover but the Vermont charm was unchanged. The kids liked the little movie, the factory tour as well as the delicious use cream. Their sense of humor remained unchanged!!!!!!!

Makes for a fun afternoon. The tour is cheap ($4 a person), and while it's not very long, it's still fun. Free ice cream at the end definitely helps.

Worth a stop in if you are passing through Vermont.

Great family trip. The tour is cheap and educational. It lasts about 30 min. The ice cream was worth the trip. There are 5 of is so we each got a different flavor to try. There are flavors they don't sell in the store there. Definitely worth the money.

Great ice cream and atmosphere ,but you will wait in line a bit."

Simon was our tour guide, and what a wonderful job he did! Friendly, funny, and knowledgeable, he did a great job answering her questions and telling us about Ben and Jerry's history and their mission.

Underwhelming. For one of the most successful businesses in the world, very poor facilities. The tour was a let down. Very short and crowded. Too pay for the experience was a rip off. Gift shop was very small. Not worth the time invested. Should have visited other venues in the area instead that we're free. Do not recommend.

Ice cream was good... tour was bad. 1st a hippy brain washing video then a view of the floor n loud so you can't hear the tour guide. Guide had some corny jokes which was funny but don't wait for the tour not worth the time. The BlueBell tour in Texas was much better.

Gross, really gross. The bathrooms were gross, the parking lot was gross, and the facility was over crowded. What a big disspointment.

If you like ice cream you should make a pitstop here and take the tour. Not far off the highway.

This place is freaking awesome. We were very surprised how affordable the tour was. ($4 for adults $3 for children) The first part of the tour is an informational video about the story of Ben and Jerry's. Next was a muezzin where the production of their ice cream was talked about. The last part of the tour was a taste test, where they let us sample ice cream, and it was fantastic. Don't forget the free high fives! Our tour guides name was Will and he was fantastic. We can't emphasize how nice and knowledgeable Will was. The tour itself is pretty short which is good and then afterwards you can get something from the gift shop. If you really want to get the best experience, stop at the ice cream stand near the entrance for some fantastic ice cream. Could not recommend this more!

movie and lookout over factory. Only one scoop of ice cream and they pick the flavor

If you visit Vermont, you have to go here! The tour gives you a great insight on how Ben and Jerry's is changing the world one scoop at a time.

Stopped while.on vacation. Very good tour. Nice gift shop

Amazing place. Loved the tour. I'll never forget it. got a few items from the shop to remember the day.

What I don't like is being indoctrinated by a business started by a couple of hippies, on civil rights and the saint hood of Martin Luther king Jr. Come on...I came to see an ice cream factory not to be preached to about liberal issues! The ice cream was really good, however I won't purchase again, after that stunt. Try keeping your politics to yourself folks!

Drove here from Maine, well worth the long drive! $4 for the tour and free ice cream at the end! Be sure to check out the Flavor Graveyard as well!

Tour was 4 bucks per adult kids were free...they show a video and then bring you into a room overlooking the factory. They play another video explaining the process and the stations are numbered on the factory floor so its easy to see where everything they are talking about actually is. Then you get a free sample. Kids had fun...adults had fun. You can buy ice cream on site...but it's pricey. There is a pretty awesome playground on the property and a nice tent near that if you wanted to do a picnic lunch.

Great stop with the kids. Everyone there was super nice. The tour was great. Kids are free

Chip Happens is probably the greatest ice cream ever made. I can never find it in stock in Boston area stores anymore. Thank god they still make it and have it here. It is so perfectly sweet and salty and all blends together so well.

There's really not much to see here. The tour is pretty funny. A short left wing propaganda film, an overview of the production area, (which, unless you are a chemical engineer, isn't terribly interesting) and some ice cream at the end. You're better off just spending the 4 dollars on a pint of ice cream, which is top notch.

The tour was decent, but crowded. Liberal activists signs are everywhere. The line to buy ice cream at the end was way too long.

We visited after 6 so we didn't get the tour.. but the ice cream was delicious.... there was 8 of us.. and we all loved our ice cream...

Lynn and I enjoyed the tour of Ben & Jerry's. The staff was friendly and knowledgeable of the complete process of making ice cream.

Tacky and kitschy tour guide, but that just seems the norm USA side.

Fun time at the flavor graveyard and in the sampling room at the end of their brief tour.

Absolutely Amazing!!!!! Every ice cream lover needs to go here once in their life!!!!

Ice cream it is...a place to be with kids & friends...

Ice cream there was awesome and the tour there
was awesome

The best. Very sweet ice cream but many unusual flavours. Very nice environment and great tour of the factory. Very happy to see where it all began.

This was definitely worth the price of the tour. We had fun and the free ice cream sample at the end was bigger than I expected.

Too strong with activities for children for the wait !! And the ice cream ....

The tour was fun and inexpensive. The line for ice cream was insane. We opted for a pint in the gift shop instead.

What a wonderful experience and I love how quorky ppl r first time guest will be coming back hopefully on April fools day to get a strange flavor thank u

So cool! I went here with my kids and they loved it ! We learned how Ben & Jerry's are producting their ice cream and we got a sample of their new ice cream. I recommend it.

What a fun way to spend the afternoon! It was pouring rain during our visit so we couldn't really enjoy the outdoor activities however had plenty of fun inside. The 30 minute tour was very informative and even held our 4yr old's attention. There is a short film at the beginning, an observation deck and then down to the tasting room. Afterwards you can visit the gift shop as well as get your own treat from the stand. It was quite a bit of fun and well worth the few dollars for our family to get in. 4 and under are free, adults are $4 each and seniors are $3.

Always a great time. Grab a cone and take a walk around! It's well worth the trip.

Fantastic Family Friendly Time!!

The ice cream is great, and they have unique flavors and sundaes offered here. Hope i can try the Vermonster one day!

The gift shop is adorable and pretty great, and the tour was quirky and cute! Nice to see a company so open about its practices.