We were like kids in a candy shop. Err... ice cream parlor. Pay for the tour. It's worth the wait and the $3. You get to try a tiny scoop of a Ben & Jerry's flavor that will never make it to the sales floor. We had strawberry hibiscus. Oddly good. The staff have a lot of fun with their jobs and made the tour even more enjoyable. Be sure to see the graveyard while you're there and bid your favorite discontinued flavors adieu.
Good ice cream.
Long lines, but they move fairly quick.
Two problems I had was that the parking sucked (unpaved and in several different lots) and it's a bit difficult to get around if you're handicapped or have a stroller.
Ben and Jerrys is AWESOME! Tour is great! At the end of the tour samples.!
Flavors there you can't find where i live. Delish! Big scoops. The tour was cute and came with a free scoop coupon and a sample during. I was with a group so we didn't have time to see the graveyard.
The tour was pretty short and there wasn't much to see since the factory is fairly small. The tour guide was very knowledgeable and it would have been nice to spend more time checking things out with a guide instead of spending 1/3 of the tour watching a movie. We went on a Saturday and had to wait for about 45 minutes in line to get ice cream. The flavor graveyard was pretty cool, but you can always check that out without buying a tour ticket.
Decent tour, maybe a bit lacking, but it is after all still Ben and Jerry's. Not to mention the sample at the end of the tour.
So the ice cream is good (even though I m not a big fan of such large chucks of stuff in the ice cream). They lost me during the presentation due to the insane amount of social justice and far left causes they managed to squeeze into it. I didn t realize the company was like that. We had to stand in line FOREVER for some ice cream. Not worth returning.
I've been here a few times and you really learn a lot when you visit, great staff, great ice cream and great fun!
Ok, the ice cream is good but the puns on the tour are horrible.
This place was cool for the grandkids. A playground, art thing's to do, a grave yard for old flavors. And a great tour about how to make ice cream.
Delicious. I got two free samples of strawberry cheesecake because they had an extra! Loved the experience of the factory tour, walking the grounds and especially the fact that this company values giving back to important community causes.
Not worth a visit, boring fake factory tour. I was waiting to sample some icecream which consisted of a tiny scoop of only two choices. You must be desperate with nothing else to do before you do this.
The best, as always! Happened to stumble onto this jem road tripping through VT.
Always a favorite! If you are in Waterbury Vermont you have to just go for the tour and for the hundreds of different creative flavors of ice cream. They have a playground outside and picnic tables, flowers and a grassy pasture to give the kids a way of releasing there energy.
So yummy. Lines are long and the tours book up fast. Get there early
No wait, no line $4 tour plus free tasty icecream samples. We visited in mid-September on a Thursday. Nice gift shop and friendly staff.
I'm welmed. Not over or under. Certainly wouldn't lose the 45 minutes again for this tour. I'll save you the time: Google pics of stainless steel piping and pick up a pint of ice cream on the corner.
Such a fun place. Interesting history and of course Ice Cream.
This was a great experience! The tour guide is very fun and knowledgeable. There's even let you taste one of their new flavors.
They make good ice cream but have gone far too political.
A little expensive and you have to pay for tours. Not the most unique VT spot.
Great tour, generous samples at the end if the tour. Lots to see in and on grounds of factory. Super fun!
Worse tour ever. Quirky video; glad it was short. Onto a mezzanine overlooking a bunch of machines. There was no production going on, so just our guide rambling on. Complete waste of time and money. Use your $4.00 towards a cone and walk the grounds.
Tour was cool. Facilities were relaxing and fun....ice cream was OUTSTANDING!!!!
Dog liked it too....
A real joy. And who knew you could enjoy it without actually eating ice cream.
Fun to visit the only Ben & Jerry's factory tour. Parking is somewhat scarce but the site was fun. The tour costs $4 for an adult and gives you a 20 minute tour that consists of a 7 min movie, an aerial tour of the factory and a sample ice cream tasting. The ice cream flavor is based upon the single flavor that is being manufactured at the current time. Afterwards you can visit the gift shop and buy some unique items that you probably won't find in retail stores. Good time and worth a visit!
Tour was fun with the family! We loved the things to walk around and check out outside. Park was fun too
Stopped by when we were in Killington for new years. fun attraction and the tour is fun experience.
The tour was ok a little short, but nice. The people in the tour part were great. We bought ice cream from the shop outside milkshake was waterdown but the ice cream was good.
fun tour, it's only 1 room after the video theater room, so its quick. the line for ice cream was 1+ hour long which (for having all lanes open) was a bit extreme. good ice cream though, and nice gift shop. take the 5 minutes to visit the graveyard out back.
If you're not getting a bucket of ice cream you're doing it wrong.
Such a great experience! Must go if you're in the area
Loved the visit here. Tour was quick but very neat. Everyone was very nice. Busy, it s a popular destination but just be aware of that going in.
Busy but excellent food. Ice cream selection is unparalleled. A must-see in Vermont.
The ice cream factory operates 24/7 We recommend taking a guided tour including tasting
Fun place to go. Tour was short ice cream was good. I don't think it's a place to go out of your way for but if your around go see it.
Interesting if you are in the area. The price for the production tour is $ 4 for an adult and free for children. This factory tour is short, it's a video explaining the history of the founders of the company and how they did it, then a production tour on a closed gangway for observation. The explanations and clear and the visit is carried out under the eye of a dynamic guide. It's a visit just long enough for a 6 year old toddler who will be fascinated with how ice cream is made. In addition, the end of the visit concludes with the tasting of a sample of ice cream, the quantity of which is equivalent to that of a baby-sized cone. Considering that this is a product rich in calories and flavor, you will be satisfied with this sample. On site, there is a drinking trough for humans and animals, toilets, picnic tables, a children's play park with chair for parents and a visit to the cemetery of vanished flavors.
The texts inscribed on the tombstones of the vanished flavors are very humorous. The places are well organized and clean, but beware, during the tourist season it is busy. The souvenir shop is interesting and there is a counter for the purchase of cones or any other frozen treats produced by the company.
We were at JayPeak and took a little detour in the area. The road is beautiful and the landscapes to get there are magnificent. There is a possibility of making several stops in the area which are worth seeing. The ride from JayPeak was about 1: 00-1: 30, nearby you can also go to Cold Hollow cider mills where there are delicious cider donuts (really delicious) and a little cafe or l 'we eat very very well (we had a great time)
In short, Vermont is a region that pleasantly surprised me!
it was a dream come true. one thing off my bucket list. However, how can anyone, especially B+J, mess up a shake!
Certainly changed from years past. Much more commercialized now that Ben and Jerry's no longer own it. At one time was quite reasonable. Now it's all about money.
Best ice cream. Sad that the factor tours and store was closed but very happy to try a new flavor and to visit the Flavor graveyard as well.
Obviously Ben & Jerry's is the best and visiting here is a lot of fun. Be warned though, you're likely to spend 45+ minutes in line for ice cream!
Long lines, tour not worth the money, stuff in store over priced.
lines can be long! well worth the wait, I can assure you this. 2nd time visiting & won't be my last.
Nice place but really long lines during peak times and rainy days!
It's a nice place to visit and won't take up the whole day. All you'll need is an hour or so to tour the factory, see the flavor graveyard and maybe buy a few gifts.
Just a really fun place to stop on our travels. Took the tour.
Fun little tour. Random employee handed me a sundae she just made and it was delicious. The tour had a short video and then you got to see the production floor. Its making ice cream I didn't expect unicorns to magically appear. Then you were given a sample. It cost $4 and was worth every penny. There is a little playground in the back for kids, and the hidden flavor graveyard out back which was kind of fun.
Tour is $4. Should be free. You watch a video showing how great B&J are because of their extreme left leaning "social justice program" (which is part of why their ice cream is SO expensive) then you walk up some stairs to look down on the plant while a guide tells a little about the process with some corny jokes mixed in. Then down steps on the other side for a small sample and out the door.
Great place for kids. Lots of people. Be prepared for a long wait if you want ice cream. They give out samples at the end of the tour. Generous portions.
It's a great place the facility it great! we'll kept, plenty of parking, the service was extremely kind.
Overrated. While the flavor graveyard is fun, the tour is too short to be informative. I really wish it was about 15 minutes longer. Also, the lines are absurd. If you go, make sure to arrive early because tours usually sell out.
Great place to take the kids. They have a amazing tour, doesn't run on the weekends, so to see the factory running you need to come during the week. They also have great selection of ice creams to grab and go.
We visited the factory on a busy summer day, so it was packed with families. The logistics of parking were quite good, with a lot of staff out directing traffic. In the end, we did not tour the factory because there appeared to be an hour wait. However, we did get some delicious ice cream, which was very quick considering the crowd.
This is a really "cool" place. After 6 and a half years of living here and 30+ years of visiting, I finally made it here for a tour! It was really neat to see the graveyard and how they make ice cream. I gave it 4 stars because I thought the tour was over priced for the length and not worth the hype it's gotten. That said, this is definitely worth a visit at some point just to say you've gone.
The ice cream was awesome! The temp was perfect and the waffle cones were delicious!
eh. Tourist Trap. Maybe my own anticipation ruined my expectations of this place. Maybe it was the poor guiding of vehicles mixing with pedestrians that led to stand still traffic inside the compound. Maybe it was the no air conditioning. Maybe it was the too many people for such a small inside space. Maybe it was the 30 minute wait for ice cream under the blaring sun. Maybe it was the stale tasting ice cream. Just not what I expected from my favorite ice cream company.
I enjoyed every moment I was there. I liked the grave yard. I thought that was pretty cool
This place is fun. We travel a lot to Vermont. (Visit Stone - great town!). I ve had better ice cream in Rome, Madrid or even in Amish County but the place is full of humor and surprised.
Great but all the suvieners are so expensive. Free ice cream at the end of your tour!
Wonderful place, must come back when Corona is over to do the tour. Ice cream was delicious graveyard is cute.
It's a corporate theme park now. Any spirit or interesting things that may have existed there are gone now.
Cool little stop with the family. Suuuuuuuper long wait for ice cream though.
Second funnest tour I've been on, next to jelly belly.
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