Pooja offers great personal service and gets tickets cheaper than the online tickets (for the same flight and itinerary). We saved a lot of money by booking our India trip with her. Highly recommend her!
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I have worked with Pooja for almost 10 year now. She is an amazing travel agent, very professional, patient and always prompt in her responses. Always finds the best deals and fares but most importantly its the after sale service that requires kudos. Should you have a change in plan or other circumstances she will be there to take care of all the travel needs. I highly recommend Pooja@Bay Area Travels for all your future travels. Bon Voyage!
When it comes to Bay Area travels, one can always be assured that you are in good hands. We have been purchasing tickets through Pooja for over 7 years and every time it s been a great experience. Thorough professional and ensures the customer is well taken care of even after the purchase is completed, like a phone call to remind about getting a transit visa. We recommend her and Bay Area travels any day over any online service.
I got a fantastic response every time. I have been seeking travel services from Pooja for last eight years and never got disappointed. Keep up the good work and all the best!
We booked our Hawaii trip through bay area travels. Our travel agent was Pooja, she was very helpful through out the process. Really appreciate her quick communication and reaching out proactively for follow up. After we came back from trip, Pooja followed up with us about our trip and experience. We will definitely use there services in future and would highly recommend our agent.
We strongly recommend Bay Travels for their best prices, quick and reliable service. I was stuck at the airport due to some immigration issue to fly via a certain country and we contacted Pooja on a busy weekend when she had guests over, she not only immediately responded, she worked with my family to get me out of the airport and had me a ticket in less than 30 min. I am so thankful and grateful to her for all her help and support in such a critical situation. She is very proactive and will watch out best deals for you. She has a very positive attitude, is customer focused and is also very patient. Great job Pooja, looking forward to working with you on my next trip!
Pooja is very patient to understand your travel needs and works with you to get the cheaper deals than online. I highly recommend Pooja for her services.
Excellent customer service. Always supportive and keeps in touch. I would strongly recommend BayAreaTravels. Thank you for fantastic service and advise Pooja. :-)
We have been with Bay Area Travels for over 14 years. Pooja has always been very responsive, fast, hands on, and professional. She will get you the best deals, which will even beat prices online. She can even get you the best vacation package to any destination. I have called her in the middle of the night for an emergency and the tickets were in my inbox in less than 20 mins! Bay Area Travels is incredibly efficient and will get you great deals for great prices.
I ve have been using Bay Area travels specifically Pooja for all my travel enquiries and booking for the past 5 years. Pooja is amazingly patient, informative and goes above and beyond to provide the best service possible. I recently booked tickets with her and it was a lot of back and forth. She has been very accommodating, forthcoming and great to work with. She has the clients best interest in mind. She is always going to be my go-to for any travel needs.
Pooja has been exceptional and highly customer focused. Actually I had to text Pooja by mistake as there is a different travel agency with almost same name. It turned out to be that I am really lucky and pleased to found Pooja like this. She is highly knowledgable, pretty quick and got me fantastic deal for Singapore Airlines. You truly deserve great appreciation.!! I will highly recommend Pooja for her services. Thank you so much!!
Pooja and her Bay Area Travels is the best option to choose for your travel needs even we are experts on Internet in finding deals. There are many things that we miss in our travel plans when booking a non-refundable ticket like transit visa required for Canada, extra $100 charge on top of airline from the websites like ovago, kayak and many issues.
Pooja helped a lot in going a step ahead in helping my changing plans with the best price.
Thanks a lot, Pooja for making it smoother and easier for me.
When it comes to international travel from US, Pooja from Bay area travels is the Goto person for us. First time, I used Bay area travel services was in 2013 and since then, its never turning back.
Few benefits I would like to highlight for going with Bay area travels are: 1. They beat the online deals - I've personally experienced it not once but multiple times. So I have stopped grinding myself exploring too much when it comes to international travel and just let Pooja handle it, she will make sure to find you the cheapest deal and not only that, but will take care of the right seats/meals based on the preferences you tell her. She asks extremely relevant questions. Its like she is building some AI model!
2. Informative/helpful suggestions - When it comes to travel to Europe or Dubai (I'm sure there are more destinations, they are well versed in) in terms of places, weather, food, culture, etc. Its like they have done a thorough study thru Tripadvisor or have traveled themselves to those destination.
3. Fast responses/Availability - I agree its the competition between travel agents, but Pooja is not just a travel agent, she goes well beyond the job description to find you the best deal and is available around the clock. I have experienced that when I was booking flights for my parents, I have called at 9pm to get the tickets on a very short notice.
4. Partners - Bay area travel partners with travel agencies across Europe/India to get you the package you want/altered. The travel agencies that they choose are mostly affordable and reliable with decent local knowledge.
Overall, its a one-stop shop when it comes to travel! Keep up the good work!!
Bay Area Travels is the GO-TO agency for travel between India and the United States. Pooja goes out of her way to find the best deals for all her clients, not only in terms of price but also in terms of comfort and flying + layover time. Of course, interacting with Pooja is always a pleasure, which overall makes for a wonderful experience.