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Very slow communication to handle issues, even the...

Very slow communication to handle issues, even the order. In a recent incident after the company accepted to return my defective product, I was asked to pay for the transport. That is, one third of the cost. Unfortunately, a brand loses a world!

I placed my order on 14/1. Today we have 18/1 and ...

I placed my order on 14/1. Today we have 18/1 and my order has not yet been packaged ..... with the excuse of the workload due to discounts. I only shop at discounts and my orders come within 2-3 days from other sites.

Perfect

Poor policy on returns and defective products. The...

Poor policy on returns and defective products. They do not return money. They only give a coupon for the same amount and force you to use it all at once. You can not return the product to any city store. I had to go to three. I have heard that since the product I am returning is from the winter season, I must use the coupon only for another winter product and I can not get what I want anymore. In another they just told me that it takes 6 months, then I lose my money. I'm not going to do anything like that again.

Glamour

Be careful what you order because changing the pro...

Be careful what you order because changing the product is a little difficult. Specifically as I have been informed by the company: "Older products only change in our stores at McArthur Glen Shopping Center in Athens and One Salonica Shopping Center in Thessaloniki.
If you choose to remotely change products, shipping costs for both shipments are borne by the customer. Products in the "offer" category only change in size and / or color and if available. They are not replaced by others. "

After a week of waiting and not having any e-mail,...

After a week of waiting and not having any e-mail, I contacted them about the status of the mission and talking to two employees I heard two different excuses ... and finally on the same day I contacted the shipping process started!