Avondale Mitsubishi Review

Aaron was very friendly and helpful. He did not rush me when asking questions, down to earth guy. Thanks!

Ro what is a great help during my car buying experience. I was frustrated and tired and at the end of my rope and he made the car buying process easy. He provided Carfax and Kelley Blue Book paperwork for me at my request. He got the car washed and gave me gas too. Happy to be leaving tonight in my new Nissan Sentra.

I just want to thank ian blain for all the help on getting me into a car . I really recommend the dealer. Thanks for making it happend .

Very helpful and patient. Have been here for hours because wife couldn't decide. They were very understanding and helpful. Ro brought up car after car to compare owner was very open with everything and on top of his game. My family will be cool this summer and happy. Thank you all for the hard work.

Dealership went out of business a day or two after we purchased without any indication to us. Was promised an additional key and owners manual and license plates, plates came in the mail eventually. Was finally contacted by salesman via email as he replied and informed me about the closure. Contacted Mitsubishi corporation and they didn't give a dam..very disappointed family has three of their products, but that is the end , there will be no more. 1 star because there is no way to click on 0.

I was overwhelmed, when I had heard there would be no charge for an oil change for the first year. I was even more surprised when there was a brake check, light check, air filter check, etc. absolutely at no cost. This helped me out knowing that my vehicle was in good operative running safe condition!!! Thanks! Avondale Mitsubishi!

I went to Avondale Mitsubishi to buy my son a 2015 Chevy Camaro. Damian was my salesman. He was very respectful and not pushy at all. I highly recommend buying a car at Avondale Mitsubishi and ask for Damian !!

excellent service my dealership Ro Montoya work and work and work until we got a car. Great help and are always willing to work with everyone. EXCELLENT SERVICE!!!!

Great customer service Had a young gentleman name Justin who waited on us all day Got us the Car we wanted!!!

Your typical used car lot with sloppy looking salseman and no professionalism. Lie on the phone just to fill their schedules and wasting your time coming in also to fill their void and pressure from their managment to sell. The used vehicles look nothing like the website pictures. Who puts cars out missing interior parts and dirty inside and out? Says a lot about this lot and it's owners. Stay away.. trust me!

Raj was very helpful. Helped us leave with the car we wanted. Great place to buy

Full bred scammers and con artists, take your money elsewhere, these people live to rip you off.

A real big thanks to Antonio Calvo you real gave us your all.I never thought I would be able to pull out a 2018 car our Outlander sport is it .You put a smile on my wife's face .Thank You.You just made a good friend.and I don't just give that title to any one that honor.Avondale Mitsubishi,you guys are amazing..Ashley Flores you started it all.thank you.love and respects to all of youRuben M Mesa lil Rocky.

My husband and I have purchased 2 vehicles from this dealer. We ALWAYS work with Sammy who goes above and beyond to make the deal work. Our first car was recently totaled in an accident and before the insurance companies resolved and paid it off, Sammy was able to get us an awesome deal and in a new car 2 days after the accident. We would highly recommend Avondale Mitsubishi to anyone and definitely recommend Sammy as the sales rep. The owner also makes a point to be involved and does what he can to work with you and help close the deal. We are definitely a repeat client to this dealer. Thanks Avondale Mitsubishi for everything!!!

brooo this place da best to get a real nice car. i got my g wagon and my audi r8 from here and da main man mark helped me! definitely shopping here again!!

Louay and Pricilla we re phenomenal! They made mine and my husbands first time buyer experience amazing!!! Never have we ever felt so at ease and comfortable at another dealership. All the staff was courteous and professional. Loved loved loved our experience. At the end of the day we walked in for a new vehicle and left with the one of our dreams. Thank You to the Avondale Mitsubishi team for being amazing at what you do!!!!

Buyer BEWARE!!! These people sell bad cars, I financed a 2015 mercedes c 300 9 months ago the car was good for only ONE month if not less after that I took it back for them to look at it and they said they didn t have the right tools to look at it (after 3 weeks of it being sitting there) so I had to take it to the Mercedes dealership, Long story short my car is now worth $3000, has a bad engine and I am now stuck with car payments and no car. I DO NOT recommend!!! Please make sure you look at the carfax as well before purchasing a car off of them. Also, I got blocked from their fb page because of my negative comments .

True story, this week I applied for financing at two different dealships. One told me flat out no. The next one said no but if you get a consigner then yes. The third place was Mitsubishi. I sent a message online to tell them my situation and how I was denied twice in the past couple days. I also told them that I needed something with third row seats due to family size. Most importantly my credit was sooooo bad. I filled out pre approval app, received a call 15 minutes later, then made appointment to go to dealership next day. I walked in being prepared for a let down but Keith the Saleman was so understanding he made my stress level go down after explaining my options. Long story short, I have a new car that can hold my family. Keith, the GM, and John the finance person I can t thank them enough. I will recommend all my friends and family to them.

Great experiance here. Owner is awesome as well as management. Very friendly and professional!

I highly recommend Avondale Mitsubishi for their excellent experience in buying my new challenger 6.4, love the care and the customer service I had gotten, they break down everything for you including best options, I will be going their again for my next car purchase they blew every other dealership out of the water with the amazing deals they run... I recommend Ray for the great opportunity and service I received and I thank all the other sales men as well for their excellent service!

Zeus is always on the spot. Although I made an appointment and showed up 10 minutes early, my servicing took about two hours. That is about the same amount of time a walk in took previously. The staff and customer service was great! The wash left something to be desired.

I found this place on craigslist and was able to find a good offer. The customer service was EXCEPTIONAL. If your looking for a quick statement and not looking to waste any time, give this location a try.

STAY CLEAR AWAY FROM THIS DEALERSHIP. THEY FORCE YOU TO FINANCE THRU THEIR PREFERRED LENDERS "TD" and "ALLY". EVEN IF U HAVE EXCELLENT CREDIT. TOO ANY HIDDEN FEES THAT THEY DON'T WANT YOU TO KNOW ABOUT, SO THEY WON'T SHOW YOU THE PRICE BREAKDOWN!

I was fortunate enough to have worked for Avondale Mitsubishi, I enjoyed working with the GM, Louey, John, Carl and Mike, and the rest of the sales team. It was a great learning experience, I was able to learn from multiple forms of of leadership as well as learn excellent customer service. I highly recommend this dealership as a place to work as well as to purchase a vehicle from, they are always looking for ways to better serve the customers for the best vehicle buying experience there can be. A great team effort on everyone s part! I highly recommend visiting Avondale Mitsubishi!

They at first start off cool and nice but once you get the vehicle is like they change. I got a brand new car and now I am in a loaner car within 48 hours of having the car.

Avondale Mitsubishi was awesome in my most recent car purchase. Sammy Gonzalez was extremely helpful when it came to me getting what I wanted. My trade-in was valued more than fair and with the help of the whole team there we were able to move forward. I love my new SUV and it's all thanks to the guys at Avondale Mitsubishi

I hate going into dealerships and having to deal with salesman who pressure you into something that you may or may not want. This was not the case when I came to Avondale Mitsubishi. I was pleasantly surprised when Damian the salesman I was working with help me find my new car. The process was less stressful than I ever thought it could be.

I will definitely be recommending Avondale Mitsubishi and specially Damian to all my friends and family who need a car.

jose helped me get into a 2011 jeep went out of his way to get in into this car didnt give up til i left with the car really good service!!!!

STAY AWAY! STAY FAR AWAY! THIS PLACE IS A SCAM! DO NOT TRUST THESE PEOPLE AT ALL! THEY KEPT MY DOWN PAYMENT AND MY TRADE IN! AND RIPPED OFF MY FRIENDS! THE SALES STAFF ARE LIARS AND SO IS THE OWNER-THE INDIAN GUY AND HIS LITTLE SIDEKICK THAT FOLLOWS HIM AROUND LIKE A LOST DOG! STAY AWAY!

Ali Charara did an absolutely Wonderful job! He made buying our new car so easy! I will recommend him to all my teacher friends & neighbors.

Sammy was very nice and was honest. Fought until I got the best deal.! Best shopping car experience

I had a wonderful experience at Avondale Mitsubishi! Landon Day was great! Gave me an amazing deal on a used vehicle that was just what I needed! Lovely staff. The sales process was very fast and even financing was speedy! Best rates around! Best cars around! And by far, best staff around. Go buy a car from Landon Day at Avondale Mitsubishi!!

I bought a 2015 Toyota Scion. My credit wasn't that good. The people over at Avondale Mitsubishi got me Approved. I'm so exited thanks Damian for all your help.

Amanda Keesler is superior in customer service. Amanda and John made sure i was taking care of with my warranty. Amanda went above and beyond, with finding me a rental and giving me a ride there. She definately goes to lengths that suprize me and i am in customer service! They also washed and vacuumed my car and offered me an oil change for having to make a trip down to them. Thank you to Amanda.

Decent deal on the car. Bought a 2016 used mitsubishi in 2016. I was Told it had 10 year manufcturer warranty. when we were almost done with the whole deal after several hours, then the finance guy sprung it on me that being used didn't come with the 10 year. Had to purchase it separately. Dishonest. But the deal was still a good price. Waiting to see if the extra warranty I bought will be properly honored.

My salesman Ian got my wife and I into the car we wanted quickly and painlessly

I bought my Lexus from here. Sammy my salesman is so awesome and I wanted to say he was not pushy either. He was very genuine and I appreciate that in him. Thank you again and i recommend him to anyone.

Very helpful, kind, genuine, and affordable! I m very loyal to this place because there customer service is one of a kind! Amanda is on it and will get you the best deal and make sure everything is squared away.

They don't do high pressure sales here and everyone who works here is very helpful. From Management to Service, they care about the customer.

Everyone is so friendly I overall enjoyed my experience here !!! Would recommend to anyone if your in need of a vehicle

Jose was a great salesman very great professional service, very good experience there !

The longs family would like to give a big Thanks to Ro for all your help.

These guys were amazing! They went above and beyond to get me in to the vehicle I wanted. I dealt with Mike and Ian, but everyone I spoke to was friendly and answered any question I had.

Went in with my wife looking for a trade in, we got referred to Sammy by a friend. He was extremely helpful, understand and very patient with us. At the end of day thanks to him we were able to get the price and rate we were looking for and ended up with the car we wanted. Honestly if it wasnt for him we would have not ended up purchasing the vehicle.

I came in today frustrated about not being able to purchase a certain car. After the team Tanner (salesman), and Michael (Asst. Manager) explained EVERYTHING to me I was so excited I had to report their EXCELLENT customer service to Loui (GM). Although I didn't get the car I originally wanted, trust me I left with one BETTER!!! If your in the market to purchase a car check out "MY FRIENDS" @Avondale Mitsubishi, tell them Kim sent you!!!

Ian is amazing guy he helped me in almost every way to get a car am excited to walking off the lot with one

Thank you very much!!! Ashly & Ali for their help, they did everything possible to help me get my car ... very grateful for everything.

My wife and I came into the dealership looking for a new vehicle. Damien took the time to show us a couple of vehicles and we end up settling on a 2018 Outlander.

I would like to thank Mitsubishi for making this one of the easiest sales I've ever done.

Friendly service, easy to spot and just off the highway.

Save yourself the migraine and don't buy a used vehicle from here. I recently purchased one and thought everyone was fine until the engine went bad and had to use my warranty, well turns out they don't check any of their vehicles to make sure they still qualify for warranty. I was still within my vehicles drivetrain window but was denied repairs because the computer was modified. I believe its irresponsible that are putting any cars on their lot without a deep diagnostics to figure these things out beforehand, and I do believe it their fault for not being able to warn me about the cars state. Now I'm trying to take matters into the legal side of things and all of the headaches that come with it. so I'd say heed my advice and stay away from them.

The staff was very courteous and kind. I had to go in for a recall and was in and out in less than half an hour.

Had a pleasant experience with Louay and Sammy. Great customer service. If you come down to Avondale Mitsubishi talk to one of these guys. Went above to make sure I was happy with my decision and that I had a great overall experience.

Shout out to Jose for all the help and getting me into my Pathfinder!

I just had my car serviced and also had a tire changed today.
Amanda was just tremendous as were the technicians that handled the car. Efficient, courteous and timely.....NICE JOB !!!!!!!!!!

Good sales man, car Porter's take your cars for spin thinking they own it.

I felt compelled to write. Being in Retail Sales Management - and - personally not having the best experiences when shopping for vehicles - I have to say that John Weldon and the staff at this dealership not only made me feel like a "human" but made the buying experience one I will never forget!

Well all have "life" .... and John made this purchase flawless! Here's the hilarious part - I NEVER stepped foot in the dealership! I heard a radio ad - contact them - and - within 4 days a New Outlander Sport was delivered to me - I didn't even test drive or "pick" - I trusted John to do his job - and a job well done!

Here's how I mentor my team.... "Make a friend before you even think about making a sale" - John - you've done just that! Cheers!

Jose was a great help getting me into the car I wanted. Highly recommend coming in and checking the place out!

Im giving it five stars because this dealership actually works with whatever credit. They try very hard to make you happy. My experience with this dealership i was very pleased with. John who worked with me is one of the best. He tried and tried his best and made sure i walked out of there with the biggest smile. Thank you John..
Go see John

I bought a Mitsubishi Outlander Sport about 4 months ago. Staff was great but the car is another story. It has already had 2 dents from highway driving and the paint has already chipped off by the windshield. I feel like it is cheaply made with cheap parts. There is also a lag or skipping feeling when you drive it. I'm pretty unhappy about my car purchase and now I'm stuck with it. Test drive it a couple more times before you purchase your Mitsubishi Outlander Sport. I will not recommend Mitsubishi to others.

Great place to come buy a car!! I strongly recommend Ro to attend you. As a first time car buyer he helped us out a lot answered all questions and did all he could to get us a car we absolutely LOVE!!!

I came to Avondale Mitsubushi and my very excellent experience with Ian Ashley treated me very well thanks for everything

The whole sales teams helped make the experience easy. There was good communication between all the parties involved. The sales team worked hard to meet my target price and payment. Overall, great place to buy a new car!

Yesterday I had found an ad on craigslist by this dealer for a 2013 Subaru Impreza wrx for 22,995. I texted and spoke to mike from the dealership. Mike had ran my credit and said that I was approved and he could even keep me in my price range. He told me that all I needed to do was come down and do a bank interview and Id be good to go with the car I wanted. SO right after work I made the 45 min drive to finish the process. Come to find out that the vehicle was sold earlier and no one had notified me and mike ran off right as he put me with another salesman. The salesman then offered me two other subarus. The one that I looked at next was a 2015 Subaru WRX with 40,000 miles and was only 21,995. As we went on our test drive we realized the clutch was out and it was burning. So we couldn't even get halfway down the road before we turned around. We then looked at the other Subaru, Which didnt even start and had to be jumped. Another salesman came up to me and told me that they are going to put a brand new clutch in for me and everything would be okay. so I said okay and we started the process. Another salesman came back and said they couldn't do anything without a down payment or another cosigner. I was irritated because I wouldn't have came down or even let them run my credit if this was the outcome. I tried to reason with them and tell them all of the issues I just went through and im not even getting the car I initially came for. The manager of the store came over and said I didn't have the numbers and tried to push a Mirage on me. I explained to him that I dont need a car. I have the means to get around without one. Me and my fiance are expecting and I would like a car to make things easier. SO why would I pay for something I dont even want? So I left and about 15 minutes down the road the manager calls me and tells me he can get me in a 2017 lancer for 17,995. Compared to the car I wanted which was the 2015 Subaru WRX that was priced at 21,995 with 40,000 and STILL needed a new clutch. I did not go back because that was the worst experience. The salesman that stuck with me the entire time was wonderful and apologized every opportunity he got. But the multiple experienced salesman and manager of the store said nothing to me but try and push another vehicle that I didn't come here for down my throat.

I wanted a new truck and I came into Mitsubishi and they made it happen. Working with Damian was one of the easiest deals I've ever done.

Thanks Mitsubishi for getting me the truck that I wanted and for a good price.

My amazing experience here all started when I was referred to Avondale Mitsubishi by a relative. I called and was pre approved over the phone by Sammy who was very patient and respectful. As soon as I arrived to my appointment the car of my dreams was waiting outside for me as it was pulled off the lot at my request! The GM and Sammy worked hard to get me approved as I was denied by every other dealership. After numerous calls to finance companies they finally got me approved! My paperwork was taken care of in a matter of minutes and I was a happy customer. The whole team including Sammy were HONEST, STRAIGHT FORWARD AND POLITE. The customer service throughout the dealership was amazing. Since I bought my car I have serviced all my work vehicles (diesels and gas) at Avondale Mitsubishi and have been blown away by the workmanship and pricing! The true definition of an amazing dealership! I will be back in a couple months to buy my teenage daughter her first vehicle! Thank you Avondale Mitsubishi and thank you Sammy!

help me get the price i wanted, fought to drop my price and interest, to be workable, overall an amazing salesman, would recommend 10/10

One of the best experiences I have ever had at a dealership in my life!!! Ro is hands down the best salesmen I have ever dealt with! He was very engaging with my family and listened to all of there question. Fielded them with ease. Ro was honest, friendly as well as understanding with what we were looking for in a vehicle. Very upfront when it came to financial matters and was instrumental in getting the deal done.

When we arrived, there was not a pressuring salesman to be seen. We walked the lot to where we eventually found a great car at a spot on price. No hassle, no texts or calls, and we actually bought two cars because they were both at a good deal. Try the hot chocolate, it s free. Aaron is the guy to talk to!

Came in not knowing what I wanted to purchase. My salesman Raj was fantastic and patient with me. Finally found the vehicle I wanted and the deal was great. The finance team and everyone was very helpful. I recommend them to anyone and when you go ask for Raj!

I've had a bad experience at this place so far. Bought a car a few months ago and the place can't seem to get all of the paper work in order. Lisa needs to do her job.

If you looking to buy a new car or any pre owned vehicle the man to talk to is RO.. great people person easy to talk to and will get you a great deal on any vehicle you like... highly recommend talking to RO

Raj Singh was really nice. He s an amazing person and he helped me get a great car. If anyone is looking for a new car I suggest you to go to Avondale Mitsubishi!!

I absolutely loved this place everyone there was amazing and so helpful I had Sammy gonzalez help me and I could not be happier. I would recommend this place to all my friends and will definitely be a returning customer

Picked up a part here for a family member. It was already there, and ready for pick up. Fast, friendly service.

Avondale Mitsubishi had a used car that I was interested in and ultimately purchased it. They were very easy to work with negotiate and the entire process was quick and easy. We worked with Raj in sales and John in the finance department; they were both great to work with. There was a small hiccup regarding picking up my car after they promised it at a certain time. After being inconvenienced from driving from Scottsdale all the way to Avondale in traffic and finding out my car wasn't ready to pick up as promised, Louay the General Manager made everything right. I have bought a lot of cars in my life and hiccups are pretty typical so overall, I give 5 stars for this dealership.

Jose Ochoa and Francisco Romo were excellent at presenting and honoring the deal we agreed to immediatley. We are excited about our new car.

Traded in my car. Didn't even make it out of the parking lot before the car wouldn't start. An hour went by, they said the car was supposed to get a a new battery. Turned out the car was out of gas. Put gas in, started. Later called about the new battery they said I needed and would come with the car. They had no recollection of it. They also before I test drove the car and pointed out a broken headlight, said they would replace the headlight for free if I bought the car. When it came to signing papers they changed their minds. A week later I found drugs in the car. I could have lost my job over it. A few days after that I still don't have any financing information and my old car has not been paid off by the financing company. I called to inquire and was hung up on 3 times before anyone would help. Hopefully they get something figured out because as of now I can't even make a payment on my new car as much as I'd like to.

This place is a joke! Worse car buying experience of my life. Lied on the contract, lied to the BBB. Have a mechanic check the car before buying a lemon from this place.

Response:::: your car salesman sold/promised me something I never received, called time after time to get the service I was promised. Went back trying to fix it in person was told you the owner wasn't having it. So yes I changed my initial good review because over time I got tired of dealing with you guys.

I had a great experience, Ali Charara was very helpful and understanding. I walked in with a lot of questions but he helped me clear all my doubts and I walked out with a great new car. Thank you.

The stars are for the service manager she was very cool with me I would do business with her always

Ian was awesome! Explained everything in depth and took good care of me. After purchasing I realized the car was missing the SD card for Navigation and he got with the manager and had them buy one THAT DAY for me! Highly recommend!

This place seemed very nice and the staff was very motivated in selling.At signing they make you sign a waiver that they will release the car as is . Which is fine for a used car. What they fail to do is tell all the things that are wrong with the car that you might want to start thinking about fixing. You can tell they are driven by making sales no matter what. They don t really care what happens to the vehicle once it leaves the lot. Just as long as you are paying the bill.

Ro was amazing and helped us tremendously! The team was great and courteous, we will definitely refer friends and family.

The sales team was amazing. They really worked with me to get the payment I asked for. I would definitely come back when ever I need another car. Thanks again Avondale Mitsubishi

I had the best experience over here at the Avondale Mitsubishi. Sam was an awesome sales guy, he asked all the right questions and got us into a BRAND NEW 2017 challenger! Not to mention the General Manager Louay was amazing as well, he really worked with us to get us the best deal on our new car! I would highly recommend people to stop here when looking for a new car!

So today I went to this dealership and Louay Charara and I didn't agree on a deal and when I was walking out to my car in the parking lot he saw me crossing to get to my car he was in his and he didnt stop he kept going fast almost hitting me. The other managers excuse was that he was late for a meeting that doesnt give him the right to run me over. Never go here.

Excellent service great staff from the managers, fiance department, and sales representative. Ro was very professional and helpful. I recommend Avondale Mitsubishi. I got a great deal on a vehicle. Thank you Avondale Mitsubishi. I came all the way from Tucson, AZ and this trip was worth it.

I worked with Damion. His service and professionalism was incredible. I highly recommend this place to anyone looking for a good car at a fair price. Damion was very honest and helpful. Truly a great car buying experience.

Unfortunately you can't give a place zero stars but I would have 0 out of five stars 0/10 don't come here I wouldn't send my worst enemy here they sell frame damaged cars I have yet to talk to someone who was happy with there purchase.

BOOM! Just had one of the best experience here. Customer service with Ro was fantastic. Coming on the lot with a 98 and leaving with a 2018 car. I recommend for first time buyers with no credits.

The service was absolutley phenomenal, they helped me look for the car that i wanted for the price that was right, they didn't sugar coat anything and were completely honest, their service is one of the best I've seen since I've been to a couple dealerships that refused to get a good deal for me or work with me in a professional manner, I highly recommend going to this dealership, and I got a new car from them and will continue to do my business with them in the future

I had a wonderful experience. I want to thank everyone that got involved and made everything happen for me. Anthony and Ray I appreciate you both you were awesome from the time I walked thru the door. I truly appreciate you for doing all that you did, ik I was a bit difficult to deal with but you guys rocked! Thank you again I would definitely recommend this location! Anthony, Ray, & Mr GM thanks again- Jen