Auto Vanti Monza a Penske automotive dealership Reviews

Bad phone support 4 calls to not be able to get help on a repair to improve the service completely

I wanted to express my satisfaction with the AutoVanti dealership but above all once again x the courtesy and professionalism of Ms. Rita Galione, thanks to which I managed to solve the first technical problem of my series 1 almost three years after the purchase. Always kind and caring, since she sold me the car, Ms. Rita has put me in contact with Mr. Luppi solving the whole question perfectly.
Delighted and satisfied to have purchased a BMW.

They do not advise when the car was sold, after it was agreed to see it, thrown away time and fuel to go there.

Followed with professionalism and Denis competence. Great service

Quick and efficient technical assistance. Luca Galbiati has provided excellent service by solving a warranty problem that another dealership has failed to solve.

I brought another BMW for routine maintenance ... (I work for a used car dealership) and I must say that I always have a great time! Punctual, courteous and above all excellent attitude towards the customer ... "I spend" two words in particular for Dr. Roberto Barlera ... Very prepared he is always available ... If it weren't for him I would go to the Desio office, which between the other, remains closer to the dealership where I work ...
If I can make a suggestion, always ask for him!

Yesterday I bought a used Mini Countryman sd All4.
I have dealt with Mr. Pietro Mapelli a very PROFESSIONAL person, kind and helpful. To all my questions always been able to respond with clarity. We have made agreements and have been respected all with extreme precision. In addition to the 5 stars for Mr. .Mapelli, 5 stars also for the reception of all the staff present.
EXCELLENT AUTOSALONE I recommend it.
Thanks again to Peter ..

Customer for some years, I am the second BMW car purchased by them. I have always found courtesy, professionalism and availability on the part of all structures, commercial, mechanical and bodywork.

Service unacceptable bmw appointment 9.30 am for delivery bmwx3 reception 10.10 am expected phone call for quote work phone call not arrived contacted by me I am told I go to the workshop and let you know in 5 minutes well !! Not even the next day was I contacted that I didn't believe it was true!
Machine delivery scheduled for Thursday delivered on Friday instead
And last but not least I had delivered a washed and clean retired car instead dirty never happened in a BMW and not to miss anything also marked on a bumper immediately pointed out to mr. ..... ,, who handed me my bmw but no answer
Spending 593
What can I say never again and yet a BMW customer since 1996

Service up to the mark very good
Also good to follow in the post-sales, I was followed and found well with grigio and above all I was very well assisted by Mr.Pacani in extricating myself in the use of the various features which are many compliments

Excellent experience with the service, we have to wait a little bit but all in all it is the best.
Denis also gave me a hand to connect the second mobile phone before returning it to me, since barlera retired all the boys well

Dear ... lack marketing to sellers.
Following your request, specific the following:
I was interested in buying a new car and went into your salon. The need and needs of the potential customer were not perceived by the sellers, well dressed and disinterested in the customer. To understand what was the most appropriate action to satisfy it, with mutual benefit for me that for you. Sometimes the dress does not make the monk. I'm sorry.

Better than that you cannot be extremely satisfied ref. Martina and Stefano of the top commercial equally Gabriele and Denis at the time of delivery very compliments very premium dealership!

Excellent experience with the seller Marco Griggio and on delivery with Denis Pavano.

Beautiful BMW dealership. Professional and courteous staff, excellent offer for second-hand.

Great service from the seller who followed me .. mr. Stefano pozzi.

Very good Denis in explaining my super mini with all its comforts and accessories ...
Great buy Great Massimo Arrigoni

I always think that the money used to buy and maintain a mid-high-end car is money wasted for those who are not rich. This for a series of reasons that I'm not to list not to bore, but we can also guess in our beautiful Italy of 2018. Despite everything I have to compliment the seller Paolo Congestri and Mr. Manual for assisting me with patience, sympathy and professionalism in buying in addition to the car a financial product and an insurance convincing me seriously to have made a good deal. Good and recommended.

I turned to the body following a damage to the rear bumper of my 118d 2015. I was greeted and listened with the classic courtesy Autovanti and, despite various problems with the insurance, the repair was carried out under the conditions provided. A heartfelt thanks to Mr. Iannantuoni and the whole team for having returned the car repaired and washed a few days earlier than expected.

Very nice cars.
Free admission as if the covit did not hesitate.

Always available even after the purchase of the car, professionalism and courtesy. If you are willing to change cars, I recommend a visit.

Arrigoni and Denis, very professional. Just retired M135I

Seller Antonio Fasano, very professional that I recommend. The top

Absolutely recommended the seller Antonio Fasano. I repeat, but an absolutely negative judgment for administration and assistance. I purchased a car configured to my liking and it arrived differently than it was configured. After 10 months still no one took charge of the problem. Only and only the seller Dr. Fasano tried in every way to help me, but not having executive power, he did not come to the head of the solution hoped for.

I have been customer service of this dealership for several years.
The staff are professional and friendly, a special thanks
to Mr. Roberto Barlera who in all these years has always made himself available and professional on every occasion. THANK YOU

Assisted with professionalism and courtesy by Massimo Arrigoni for the purchase of my X2sDrive16d Msport-X always available and ready. The delivery of the car was entrusted to Fabio, prepared, precise and exhaustive.

The top for mini and BMW .. really all kind and professional
Of course the brand is of a high standard

I came to buy an X1 in Monza.
in 24 hours I decided and signed with the consultant Pozzi. It is a pity that the availability shown until the signature disappeared when the car was delivered, with the promised and established changes. it's a pity that bmw's professionalism slips on behaviors of this type. luckily Domenico from the Milan showroom has recovered the situation, showing great availability and professionalism. But no such errors are expected from BMW.

A Dealer with a capital C! Excellent quality, precision, great attention to detail and customer above all, punctuality, kindness, and passion! Congratulations to the courtesy, competence and professionalism of all! A special thanks goes to Mr. Roberto Barlera, a very competent person, always available and with great heart that he has been able to retain my family and me immediately. We have known him for years and the trust he has been able to give us will continue forever!

Beautiful and very stocked shop. Perhaps the most beautiful BMW car dealership in Brianza.

I will advise my friends to come self-propelled and look for mr andrea and request denis assistance for their rare professionalism

Withdrawn new BMW 1 series all perfect excellent service courtesy above all thank Denis very efficient and exhaustive in explaining the vehicle accessories

Good morning I would like to leave my review regarding the purchase of my bmw 3turing Msport series, wonderful dealership The sales consultant who followed my practice was Giampaolo Gensini exquisite competent person is very professional, The same applies to fabio very attentive car delivery employee available to any request for information regarding the car.
What about highly recommended 360 degrees !!!

5 stars are few! The staff are exquisite, honest and patient and go out of their way to satisfy the customer, whose satisfaction is put before anything else. ... it is not a simple dealership, if you are a bmwista I am your family. Thanks Davide
(sale used premium selection)

Bad assistance. At the last email with an explanation request, I have never even been answered. I took my Mini for an engine failure, waiting almost a month for it to be repaired. I asked to be able to repair the sound system, but they gave it back to me as it was.

Denis proved to be invaluable as well as very competent.

I found myself very well with Stefano Pozzi and Denis Pacani. It is the second BMW I buy. Professionalism at the highest levels.

Excellent experience with the Service!
Great friendliness and professionalism shown in particular by Mr. Galbiati.

Excellent I got along well with Denis at the delivery of the car, very competent and very clear and concise explanations
Valsecchi

Dennis handed me the car with professionalism and precision.

Thank you

I bought a car in this dealership last week I would like to express my satisfaction with the reception
with the service received.
In particular, Mr. Paolo Congresti proved to be clearly competent, punctual and cordial.
Definitely recommended

I bought the new car and I had a great time, great price and excellent evaluation on used
The best I've met

I have very positive feedback. High category impact. The sales manager assisted me and assists me in every moment, helpful, friendly, Massimo Arrigoni.
360 degree professional, true commercial center forward.

Excellent service: I bought a new car from Autoavanti and I needed a replacement car for a couple of days. The excellent organization and consultancy of Paolo Congestri for the purchase and availability of Luca Manual are the manifestation of the excellence of the dealership in Monza.

I was there for assistance and with the appointment they made me wait an hour. Then great job and they solved the problem

I was looking for a class car and I came to the right place. Accompanied by someone who already knew the seriousness and professionalism of the place, excellent hospitality and contact management, in particular Stefano was a friend in the advice and in the choice of an important expense.

Extremely positive experience, friendly and smiling staff, I entered for a quote BMW 1e series and without even asking I was made to try the car.
Thanks to Radames Alessi for his professionalism and to Samantha for the test drive

We are customers of Autovanti Monza dealership for several years with which we had a great time both for the services offered and for the availability of staff. Particularly worthy of mention is the figure of Andrea Cambiaghi, a professional person, but very close to the hand and always available with the customer as he has always managed to find a solution to all our needs; it is thanks to these qualities that over the years we have become loyal to the BMW brand, so much so that we have recently retired a wonderful BMW 5 Series MSport, which we are very excited about !!!
Dealer and seller highly recommended !!!

I'm from Verona and I went to this dealership because I was looking for a mini Cooper sd. After an hour I came out with the contract in hand because I was conquered by the reliability and availability of the seller Davide Lentini. . Without any doubt when I reciprocate cars my first and only choice will be this dealer. The car was delivered to me in perfect condition and although it was a used car it seemed new. Clean polished is stretched to dot. Braviiii

Satisfied with the dealership, the salesman Marco, and Denis, who were polite in delivering the car.

I tried to ask for information on a car and I found a salesman who, being twenty years younger than me and giving me the tu, replied evasively and almost annoyed. Luckily there are still products like the BMW brand that can afford to have similar attitudes in the sales staff: it means that you are a brand that has no problems being marketed and sells itself

Good evening,
I have been bringing my BMW 530GT here to AutoVanti for years, this means that they have always managed to solve every type of problem. I thank all the BMW staff but above all I thank Roberto Barlera, my trusted contact, rather than referent makes me feel like a friend, a person who is always available and precise, friendly and quick in his work, has always welcomed me and solved everything. Thanks again Roberto, see you soon ..

Excellent dealership!
Special thanks to the seller Davide L. for the precious support during the purchase of my 116d.

Massimo Arrigoni excellent seller, really prepared. Upon delivery Denis Pacani showed extreme professionalism: fast, kind, helpful and very clear in the explanation. Both a guarantee.

Excellent support, great professionalism and impeccable service. Note on the legendary Gianluca Russo for the ability to always identify the best solutions!

If you want a serious environment and love BMWs, this is the only venue that meets these criteria. Very well!

I have been attending the dealership for some years now, I have always found excellent reception and professionalism above all in the figure of the Mr. Barlera with whom I have always had contacts after the purchase.

Also this time Mr. Barlera was irreproachable, thanks Roberto for your welcoming professionalism

beautiful dealership congratulations to all !!! recommended

Best BMWs dealer in north Italy. Antonio best seller

employee of a large company we have been collaborating for a long time with autovanti in the repair of cars ... very competent and friendly staff especially Mr. ROBERTO BARLERA who on all past occasions is always very friendly, very helpful and highly professional in solving various situations and problems.

For years I have been serving at this dealership; large assortment new and used. You can find all the available models to view and try. Very competent and friendly staff. Super competent workshop, fast and correct in every intervention. Excellent super vision of Mr. Barlera R. who does not miss any detail! Highly recommended!

BMW dealership among the best I have visited.
Many models on display both as regards the new and used showrooms.
All the models currently in production are displayed.
Events are periodically organized on the occasion of the launch of the new models.
I go there from Milan although it has other closest dealers.

Top BMW dealer for assistance and services !!! Note more than positive, indeed I would say superlative, as regards the sale and purchase of second-hand cars. Excellent availability and professionalism !!!

One word.
Top!

I follow the ad address of a used car and when I introduce myself they tell me that it never happened

I state that I do a few reviews and only when the service is excellent.
After years of using the company car and after months of evaluations, I was lucky enough to meet Davide Lentini of AutoVanti Monza, who drove me to a BMW 320d Luxury with a leasing formula suited to my needs.
Davide has been able to combine a car suitable for business but also for the family with a series of services designed specifically for me and to free me from thoughts, from Kasko insurance to the maintenance and coupons package, to the extended warranty.
In addition to the product, the safe purchase of a BMW I greatly appreciated its professionalism, availability and speed in managing a demanding customer as I am. I recommend Davide Lentini and AutoVanti Monza to anyone who wants a car and a service that gives emotions!
Daniele Rizzi

First experience with AutoVanti, I can only congratulate the staff, everything!
From the Front-office, very kind and attentive, to the Service, in the person of Mr. Galbiati LUCA, competent, punctual and kind.
They "took care" of my Mini Cooper S (towed with a tow truck), within a few days. solving the problem.
Thanks!

Great choice among the best brands, at almost unbeatable prices, competence, courtesy, availability.

I had an embarrassing experience with the Autovanti Monza service. From the staff to the acceptance to the service manager, they have proven themselves incompetent. Their philosophy is to change pieces without thoroughly investigating the car problem. When asked for explanations, they respond in a grumpy way or worse, they raise their heels, turn their backs and go away. Think a little more about the customer than pocketing money!

Good evening, I am a holder of a 216d (not purchased by you) Wednesday evening, July 18, I stay on foot with my car, engine light on and the car does not start anymore. Recovered with a tow truck, the following day is brought to my instructions at your workshop. I am contacted by Mr. Galbiati on Thursday 19, informing me that the car has arrived in the workshop. Friday 20 to 10.30 call Galbiati for news that tells me that the car is still under diagnosis. Friday around 17.30 not having news yet I go to you in the workshop and finally I come to know that they have to replace the sensors but the car will be ready on Monday morning. So I ask to provide a replacement car since my 216 is not yet 2 years old and only 27000km and therefore I have the guarantee. Galbiati tells me that you no longer have cars available you need to turn to a rental. For me it is ok but I ask to be accompanied otherwise how do I go to get the car.? Galbiati tells me it's late and no one is available. Monday 23 not only my car is not ready but I am not contacted by anyone. Today, July 24th at 5:10 pm, when I'm writing this review, I have not received a phone call and I do not know when my car will be ready. Bad service. We will not come back in autovanti. We have been customers for a long time.

During the period when my car was in custody at your premises, specifically on the evening of 20 July; it was visibly damaged by hail. I immediately receive assurances from your staff telling me that the repair is to be paid by the Autovanti. A little 'sorry for my car I recognize that it is not your fault for the incident. These days, contact your body to decide the date to make the repair, but I am told that I have to open the accident for hail at my insurance, which would be my company to pay the damage net of any deductibles at your expense . But because I object, but it is reiterated that it is the law that establishes it. But since when? Why is there a law in this regard? Contact my insurer who reiterates that there is no law in this regard and indeed emphasizes that being my car in custody to third parties (your dealership) must be returned in the same initial conditions before hailstorm. I would like to be contacted privately by the owner for clarification.
Cordially Nicola

I bought the series 2 luxury from the seller Stefano Pozzi, excellent treatment and kindness ... compliments Auto Vanti ... compliments Stefano

I made an appointment for a BMW service, qualified and kind staff.
Appointment at 8 am, punctual staff required delivery of the vehicle for 2 pm answered.
Followed by Mr. Roberto Barlera.

The Seller, whose name I do not remember, immediately considered me as not able to buy a Mini Cooper and tried at all costs to sell me a Mini One for more used .. In addition, I was not even explained almost nothing about the car making me just see it.
In the end, I took the car from somewhere else where they treated me like a real gentleman.
Learn not to judge a book from the cover only.
Never see you again !!!

very kind staff ... mr. Galbiati was the best of kindness ... good

Bravi! And with mr. Barlera are always happy to solve problems with the best solution.

I have just purchased a Mini Countryman. The dealership experience has been extremely positive. Everyone is very kind, helpful and professional. Special thanks go to Samantha for following me so well and satisfying all my needs, and also for having promptly answered the dozens of phone calls I made to you. Another special thanks goes to Denis because he was very meticulous in giving me all the explanations about my new car, good at teaching me the particular characteristics and patient in answering all my persistent questions. Bravi!
Scandella Gian Antonio

A nice place to buy the dream car. Sellers available, parking problems

I went to Auto Vanti Monza because of the loss of the wheel anti-theft key, Mr. Roberto Barlera promptly removed the 4 bolts and bought a new kit.

Professional, always ready, fast and quality with respect to the required processes. In particular, a mention goes to the availability of the spare parts warehouse and to Roberto Barlera for the always excellent service rendered in all conditions. Recommended by those like me who work in the sector.

Seller ... paolo congestri disponibilissimo and professional ... found very well !!!!!!
Genius .. Luca Perfect manual in the explanation of the car person in hand available for test drive ... nothing to say
Great staff!

I got along well with the salesman Stefano pozzi and the boy Gabriele bergamini and denjs who delivered my new bmw 3 series
We will stay in touch!

excellent saloon large exhibition spaces new and used audi, customer care and courtesy

Very valid and competent dealer, especially in extremely efficient after-sales services. A particular reference to Mr. Barlera, always attentive, available and prepared in his work.

Excellent dealership where entering the world of bmw becomes even more a pleasure both for the top product and for the preparation of the sellers who will be able to offer you solutions for all your needs in my opinion are the best as regards courtesy and professionalism.

I have been an AutoVanti customer for several years and for various leased purchases for the business I carry out. My trusted contact has always been Massimo Arrigoni, who I consider an extremely kind person, a great professional and a true friend, who, when purchasing the BMWs, has always given me the best conditions and the most suitable solutions for my job !!! ..
A real reference !! .. therefore thanks to Massimo Arrigoni, to all the staff and to AutoVanti that I recommend to everyone!
Guido Dosso

Just picked up the new car. Great service. Very professional seller Rita and Denis handed me the car, explaining it in detail and exhaustively.