Auto Vanti Monza a Penske automotive dealership Reviews

I would say fantastic ..
Congratulations to sign Innantuoni the body shop.

The best dealership in Lombardy x willingness and professionalism of employees congratulations

untraceable by phone, I called the spare parts department 20 times and nobody ever answered during opening hours.

Courteous, professional, recommended. I'll be back here again next BmW.
Well done Dennis, Gabriele and Andrea and Stefano

Great staff, very welcoming and professional, a lot of professionalism.
Thanks to Luca Manual, very nice and professional.

I went in on a Saturday morning to ask for information and for 20 minutes I wandered into the living room without anyone asking me if I needed anything ... honestly when someone comes into my modest store, the least I can do is say goodbye and ask if I can be d 'help ... but maybe I'm just a poor craftsman, not a rich luxury car dealer! very bad impression

Customer for several years. I have always found qualified, kind and helpful staff. Upon my acceptance in the person of Mr. BARLERA ROBERTO, I always had quick and positive feedback.

Mr. Roberto Barlera, warm welcome and professionalism

For several years I have been going to this dealership, where I find availability and professionalism, a valid and professional figure of reference is Mr. Barlera Roberto who welcomes you with a smile and promptly effectively resolves any problems that arise on BMW cars. Thanks for your availability and your constant commitment!

I thank Mrs. Rita Galione for her kindness and seriousness when buying my car. He is to Mr. Denis Pacani for the thoughtful delivery, he was precise in explaining all its features. My vote is 10. I was satisfied with my experience and once again I thank the staff who followed me.

Second-hand seller does not know how to do his job: I asked for a bmw 520 (24,000 euros) all those I saw were all marked (signs on the doors, on the muzzle, on the hood) small but absolutely unsightly signs, I asked to fix them he wanted to make me pay to fix them, I told him that we are talking about a 24,000 euro car, he replied: do you know how much it costs new?
Ignorant answer that eventually made me change my mind about buying!
Congratulations to the seller, as I said NoN can do his job.
I left Auto Vanti - among other things, pissed off with arrogance - a little further on there is the Mercedes VENUS dealer, I was treated well, with seriousness and professionalism: I purchased a "c" class that was always used, it had the tires to be replaced, they replaced them without saying a word, before delivering it to me they made a service in which they replaced the gearbox oil. Price 23,000 euros with transfer.
So, Auto Vanti, at least the Monza branch, leave it alone if you don't want to have bad experiences.

Excellent BMW dealership. It offers a complete and professional service!

we bought an x6 m50d there, andrea sold it and denis delivered it to it, two extremely professional, nice and kind guys.

I would like to express my satisfaction with the reception and the service received at this dealership. Mr. Barlera proved to be extremely competent, punctual and cordial. Definitely recommended

Good, welcoming, competent and they make you feel like a customer ... very well.

I bought a car with trade-in. Everything was done with speed and professionalism. Thanks to Pietro Mapelli

Withdrawed a new Countryman yesterday ... Really efficient dealership! A special thanks to the seller Lorenzo Pitozzi for cordiality and professionalism demonstrated!

Embarrassing service, never again! Problems of all kinds ... last collection of rims and tires in an X6, from new to scratched everywhere.
Obviously never contacted, the answers below are just a gimmick to demonstrate an attention that is not there.

Gorgeous car salon, courteous and knowledgeable staff.

courtesy, availability and so on. It is already the second time that I need them and I must say that there is no word problem. The first time with the bodywork and today with the workshop. It deserves 5 stars, but this morning unlike the other times, they forgot to offer me coffee

I bought a Mini Cooper at Autovanti and I found myself very well, always available to meet my needs, as the car arrived at the dealership they immediately started to prepare it and in just two days it was delivered to me (they had to install the burglar alarm satellite and another accessory), perfect.
If you have to buy a Mini ask for Simona, in my case she did everything to get me the car as soon as possible and gave me very useful tips in choosing various accessories, if you trust her you'll be in good hands! Satisfied customer!

I found myself very well. We have already bought 3 cars. The staff is very nice and helpful. We were followed by Radames in the purchase and by Gabriele and Denis in the demonstration and driving test. Really satisfied!

beautiful. very exposed cars. super friendly and helpful staff.

After a series of bad experiences at AutoVanti Desio, I decide to buy my second Mini from AutoVanti Monza. Perfect choice thanks to
professionalism, empathy, sales skills of Mr. Davide Lentini. I was very impressed by the attention given to the customer, I received responses in real time even outside opening hours and I felt pampered at all stages of the sale. I have already recommended AutoVanti Monza and specifically Mr. Davide Lentini to friends. Top service!

congratulations for your attitude and how you manage to meet the need that is always lurking. in particular I thank and congratulate Denis Pacani who has supported me in a more than valid way in the collection of my new vehicle.

I had a great time both in the purchase phase with Mr. Arrigoni, and in the delivery phase with Mr. Dennis, competent and helpful. The car needs no comment: beautiful, equipped and above all BMW.

Hello Autovanti Team,

I'm sorry to get into controversy with you, but before these problems I contacted you for another small problem and your answer was the car is under warranty and to contact a bmw center near your home.

I bought a bmw x1 from them without seeing it (almost only online).

First of all, I thank the seller Andrea Platania for his correctness and availability.

But I can't give more than 3 stars (I feel good) since I bought remotely from the dealership I expected more in-depth checks on the car (used premium bmw), not very premium.

The windshield needed to be repaired because chipped they forgot the repair.

Every time I started a strong vibration (solved under warranty) replaced the engine mount

Every bump you could hear a noise on the left wheel, the warranty has partially covered, the right and left arms replaced.

From a used premium bmw I expected thorough checks, especially if you bought a remote car, it was okay to check in order not to cause logistical and monetary inconvenience.

Here the BMW brand and the Autovanti dealership ..... don't make a good impression.

I rarely found the same level of professionalism and courtesy.
I purchased a series 1 used by you a few weeks ago, and I was amazed at your efficiency.
A special thanks to Pietro Mapelli who followed me, and advised, during the purchase.

Kindness and professionalism both from the personal point of view, from the first contact with the customer, both for the detailed information and useful advice that they were able to promptly bestow.
Impeccable customer care driven by an evident passion for the Mini brand. For this last feature the seller Andrea and the technician Gabriele make the difference.
Recommended and again congratulations!

Nice dealership, classic BMW style. Group that is a guarantee in Italy. Courteous, polite, honest and knowledgeable staff. I bought my new car there. In response to the owner, 4 stars for the times
waiting too long, despite the appointment, is always overrun. On the other hand, there are unexpected events, as well as delays if you are attentive to the customer.

A STRUCTURE COMPOSED OF SERIOUS PROFESSIONALS, PREPARED AND CAREFUL.
LARGE TROUBLESHOOTING CAPACITY
ROBERTO BARLERA IN PARTICULAR CAN RESOLVE THE IMPOSSIBLE ALSO

I believe that sometimes there are difficulties with the after-sales service, considering the level of the brand sold.

A special thanks to Samantha Ancora, Denis Pacani and Gabriele Bergamini for their professionalism

I bought a second hand BMW a year ago and I went now for the usual maintenance
At the service I was followed by Mr. Roberto Barlera with great courtesy, professionalism and great competence
I am very satisfied!
Walter

just bought BMW 2 series gran tourer, thanks also to Marco Griggio, what about .. a born seller :-)

Excellent workshop, with qualified and above all kind staff; estimates fairly in line with the actual price of the intervention (it only happened to me to pay ~ 2% more than the initial estimate). Open WiFi and coffee for customers

We have been customers of the Auto Vanti dealership for many years now.
We have always found quality and courtesy. Every need has always been resolved quickly and precisely.
We take this opportunity to thank Mr. Barlera, for the care and professionalism shown in these years.

EMBARASSING !
I have been trying to speak to a representative for three days to get a quote for the assembly of a piece of the steering wheel.
Disorganized and without any focus on the customer: first time I am bounced from service to bodywork to spare parts. The second time they leave me waiting on the phone for about 20min with the usual excuse "Wait a minute, I'll pass the colleague who takes care of it" and the third time I'm told to write an email to a person who is on vacation.

Stuff you would not believe. There are people like myself who are looking for help and are offering job opportunities but who are more totally ignored.

The only competent department is the SPARE PARTS. Precise, punctual and fast.

If you are looking for BMW assistance I recommend that you go elsewhere.

What to say!! a truly amazing dealership at 360 degrees ...
Thanks above all to Luca Manual who guided me step by step from reception to delivery of the car, really
5 stars you deserve !!!!
My compliments...

An excellent customer care with staff not only technically prepared, but also humanly available: Mr. R. Barlera.

I am very satisfied with the professionalism and competence in understanding the problem immediately thanks to Sg.Barlera

It is the third car I buy from your dealership;
Courtesy and seriousness are the winning qualities of a valid one
team. Special thanks to Simona De Leo
for his professionalism, availability, courtesy and ...
patience; top seller !! Thanks for joining us
throughout the process from the purchase to the delivery of a beautiful one
Mini Countremen

You can stay there 30 minutes and nobody asks you anything

Excellent assistance!
Mr. Galbiati is an example of professionalism, friendliness and helpfulness.
Service highly recommended!

Good dealer but car proposals too expensive compared to the average

Excellent service as always. It is not the first car we buy from them and we have always had a great time. Having to change cars, I toured various dealers, but in none of them did I find the same welcome, level of service and professionalism as in AutoVanti Monza, also demonstrated in the months of Covid despite the obvious difficulties of the period. Marco and Dennis, who followed me respectively for the sale and after-sale-delivery of the car, were impeccable: kind and professional and always very helpful. Bravi!

All the professional and very kind staff.
Special thanks go to Fabio Mauri who gave me the car, Gabriele Bergamini at the reception and Federico Lisotto sales consultant +++
5 stars because they cannot be given more
Bravissimi

It is the fifth Mini that I buy I have always felt good with Claudia and Denis and all the staff in general nice dealership

We needed to change the car on short notice, touring throughout August for several dealers. Auto Vanti definitely detaches them all for hospitality, style and courtesy. Definitely in line with the BMW brand. Thanks to Mr. Arrigoni, who made us an excellent offer, finding the perfect vehicle for my wife and me. Thanks also to Gabriele and Dennis who assisted us with the delivery. Bureaucratically everything went smoothly and quickly, despite the complicated year.

I have been a customer of BMW AutoVanti for many years, I have found great service and the person I trust is Mr. Roberto Barlera and I thank him for his professionalism and courtesy.

Excellent body service. Mr. Happy very professional and helpful.

Second car purchased by you in 7 months.
My brother wanted a car and I definitely recommended your dealership.
Obviously, he found what he was looking for!
I'd go back for a third, a fourth time. It's still..
What can I say, professionalism and friendliness always in first place!
Thanks Vincenzo and Autovanti thanks for the excellent purchases!

My experience started about a month ago, I was looking for a new car and therefore I was evaluating the various options available among the top automotive brands.
At first I was undecided between about 2 cars of different brands, but I was lucky enough to interface with the very kind Rita Galione who in an ultra-fast way managed to configure the best solution for me.
The car in question is a beautiful series 2 gran coupe set up by Msport (photo attached). Today after the various tests I am even more satisfied with the experience with AutoVanti di Monza which I will recommend to friends and colleagues.
Best regards,
William M

Car taken today! Top Service; utmost professionalism! Thanks to Gianpaolo (my trusted salesman), Gabriele and Denis! Maximum courtesy and availability!

I wanted information on a plug-in x2 but in the end I was more informed ...

I was going to buy 2 cars one for me and another for my father but given the reviews Some "VERY BAD" that I read we decided that we will change car manufacturer

I carried out a bodywork following damage.
I gave 4 stars because it took me a day to make an appointment by phone (but I was contacted) and for a small mistake when collecting the vehicle; the machine gave an error in the external temperature sensor (solved in 30 min on the first day available to me).
My mistake did not check immediately at the withdrawal if everything was OK, but I would like to give some advice, check the cars before returning them to customers.
For the rest I was informed in detail by Mr. Felice on what to do.

I didn't find them professional. I highly recommend other dealers

Great service and great competence, thanks to Federico and Denis really good

I had a great time with the seller Marco griggio and also with the delivery guy Denis Pacani who explained the car to me in detail. Both with a special courtesy I highly recommend buying from them. Perfect dealership!

Positive experience with Andrea and Denis for experience kindness and professionalism

One of the dealers with an exhibition designed to appeal to the customer.

In particular, I thank Roberto Barlera for the acceptance, a very professional person for the urgent intervention carried out quickly on my car, in short, completely satisfied with the dealership and all the staff.

Excellent acceptance service for workshop works with the possibility of 'fast lane' coupons which significantly reduces the most frequent maintenance and assistance times. Mr. Barlera, service consultant, takes care of the customer's needs with great professionalism, from acceptance of the car to final delivery.

Following an accident we turned to Autovanti di Monza, our trusted dealer. The repair intervention was unexceptionable and the courtesy of Messrs Iannantuoni and Mussini exemplary.

PESSIMO PESSIMO PESSIMO assistance service!
I had the unfortunate idea of doing my mini insurance with them, to fix a bumper they kept it away for a month !!! An absurd time!

In January 2018 we visited the Autovanti dealership in Monza, for the purchase of a Mini Countryman Hybrid for the owner of our company. The staff who welcomed us, in particular Mr. Marco Griggio, then followed us with great care in the choice of color, accessories, also illustrating all the fiscal and administrative aspects relating to the purchase. We then signed the contract. We were then impressed by the professionalism when, for reasons not attributable to Autovanti but to the manufacturer, they notified us of a delay in the agreed delivery, then making a replacement car available. We therefore thank everyone we met and rest assured that for the next purchase we will definitely return to your dealership.

Many thanks to Denis for support, assistance and patience!

I was in Autovanti for a consultation about my mini, I spoke with Mr. Roberto Barbera, a very prepared and courteous person.

I bought a BMW 1 series (formerly BMW) with Andrea, who explained the car to us and was able to support us in configuring a car that best suited my needs.
Having never owned a BMW before, the car and its features were fully explained to me by Denis.
I generally emphasize the professionalism of Autovanti staff.
Recommended

Congratulations to all the staff of MINi AutoVanti, especially to Mrs Simona De Leo who with her professionalism, competence and courtesy has served us best and has allowed us to realize our "dream" in the Mini world. Anna & Giorgio

I feel fully satisfied with your professionalism,
your availability and reliability at your maintenance department,
especially in the person of Mr. Roberto Barlera.

Poor professionalism and attention to the customer.

Courtesy and professionalism combined with the competence of the staff and in particular of Mr. Luca Galbiati.
Visiting you is always an opportunity to increase your knowledge about your car.
Compliments!

I will never go back to this dealership after this experience!
After an accident in which I was right, in agreement with my insurance, the tow truck brought my car to this dealership .. I should go a long way with everything that this dealership did, or rather, did not do but, doing it short: after 20 days they sent the estimate of the damage to the counterparty insurance, they did not give me a courtesy car even for a fee, they contacted me because they could not find the email of the counterparty insurance (and I who could know ?! I searched the internet as they could very well have done), I went to pick up the car after 40 days from the accident and they realized half an hour before delivery that, because of the accident, the belt pretensioner it had broken and upon delivery the driver's seat was released (they hadn't screwed a bolt back and the mechanics were already gone). Not to mention the promised calls that the gentleman X of the bodywork (not to mention names) should have made in these 40 days but that he has not done. I lost a piece of trunk cover .. Finally, without any hesitation, the request made to this coachbuilder X to contact the director .. I'm still waiting!

Super efficient service, in the body shop by Mr. Felice Iannantuono, despite the vicissitudes to find the pieces ... the skill and patience of Mr. Happy has solved all my problems on schedule. Very satisfied with the work done

Beautiful dealership very elegant and attentive to detail.

Good evening, we bought two cars from Auto Vanti Monza and we enjoyed it very much.
The seller Rita was very professional and helpful as was Fabio who delivered the cars to us explaining all the various functions with great care and patience.
Even in the post delivery they made themselves very available for some clarifications
Recommended!

After two months the problem has reappeared. It is possible that in this beautiful BMW site you will not be able to solve the problem of my air conditioning !!!!!. Specifying that it arose after having the car repaired by you following an accident in which I was right.My insurance advised me of your location ........... but apparently we were not there ........ and already the second time that I bring the car ........... And despite being under warranty I had to pay some expenses for the "alleged repair" ...... we hope not to change my mind. However my car is still there !!

We had a great time. Thanks to Stefano Gilardi for his competence and availability

Excellent seller, courteous and kind Fasano Antonio.

Very prepared and available seller, she knows her job, advises the customer by addressing the machine, the most suitable model and accessories.
Thanks Ms. Rita