MINI electric: a car that can be driven with only one pedal: who would have thought that! It is a fascinating world, but the wide range of electronics often causes doubts and uncertainties. Luckily there is Fabio Mauri, an available and competent assistant and this reassures me. BRAVO FABIO!
Service experience in the past very, very negative, on a mini 2008 they made me know 10,500 years and it was never in place like when I took it elsewhere, discovering that the turbine was mapped by them to 0.4 bar.
Used at dizzying prices, I recommend going to the headquarters in San Donato which is a whole other story
I have been a customer for several years. I had a body problem due to hail and I am insured with BMW. Mr. Felice Iannantuoni thought of everything and assisted me with efficiency, kindness and professionalism. He kept me up to date with all the stages of both processing and insurance and gave me a replacement car that satisfied me fully. All this allowed me to continue my work peacefully as I use the machine every day.
Availability and competence.
Thanks Massimo
Perfect organization, exemplary courtesy and professionalism.
Wide choice of BMW and Mini even if they pull a little
Much professionalism and competent courtesy in advising the car and following the customer through various SERVICE
(FRIEND ORNELLA)
After 15 minutes I went out with a BMW, Andrea is a crazy patience and kindness.
I recommend to those who want to buy a BMW or a Mini to go to them.
Again congratulations to the company that has people with impeccable professionalism and customer care.
Fantastic also the seat, the part relating to the MINI brand with professional girls more than many other sellers around Italy, beautiful part of the merchandising where you can find the entire catalog BMW and Mini.
The machine was delivered for a broken glass on Thursday morning with expected delivery on the following Tuesday. On Tuesday they have not yet made the estimate. Scandalous delay and no communication on the matter. It is the last time I come to you.
We just got a beautiful mini countryman one 1.5 boost. My family and I thank Andrea and Simona, kind and precise. We also thank Samantha for the excellent explanation. Our wonderful mini thanks to her has no more secrets.
Compliments
A heartfelt thanks to Mr. Felice Iannantuoni and the bodywork department team. I have had the opportunity several times to appreciate the courtesy, good advice, solicitude, professionalism and passion that shines through in the work done.
Friendly and accurate service
I was followed by Denis and Martina
Excellent dealership
We have just picked up our new Mini
We would like to thank Samantha and Denis for the advice and after sales assistance
Next Gen in the Bravi dealership
Read carefully .... I begin by saying that I went to ask what type and color of liquid I have to put to my mini and their response with an air of superficiality was "usually the blue one is used" when in reality after various researches I discovered which goes the red one. ladies this is nothing compared to what i'm going to tell you. after buying the new key because i had lost it 180euro I went there as per the procedure to get it coded. i was told to wait about an hour that they would have done everything! After about two and a half hours the "mechanic" arrives telling me that my mini has some problems with the control unit, because he has done everything to make the key work but it doesn't go that he doesn't open and nn closes with the keys because the car nn reads the key (the car was fully functional until the day before). said that I told him nn what to do with a key nn not work. his answer was stat to which nothing can be done and that I cannot be reimbursed. then I left after paying about 40 euros to no avail. The nice thing was that I went to the car and as if by magic the key worked perfectly. how come?
I bought a car a short time ago, until the sale everyone was kind and caring, instead since I had problems with the car everyone has disappeared.
The seller tries in vain to buffer by extending the Timing ... in the workshop reception everyone denies himself and says that the car is ok without even a road test or hospitalization!
Really shame about the BMW brand that loses image and reliability and credibility.
I state that it is the fourth consecutive car that I buy from this dealership. The seller Andrea Cambiaghi has always followed me for every need with an extraordinary availability and professionalism. Even during the delivery of the car, Denis, Gabriele and Fabio welcomed me with kindness and competence, illustrating every aspect of the car. The relationship with the customer is fundamental to make the excellence of the products perceived and to increase loyalty.
Excellent and professional service ...... beautiful cars
I got along wonderfully well with the seller rita galione, and at denis's explanation of the functions and also Gabriele for the bureaucratic part of the car I recommend contacting them for information and buying a bmw
I bought several machines, but such an organized dealer but ESPECIALLY a seller like Stefano I never managed to find him.
Serious and very very professional person.
The car I just bought is beautiful, but Stefano was the one who removed any doubts from me.
thank you.
Excellent service as always.
Mr. Barlera kind, competent and punctual in appointments.
Recommended!
I am a BMW user through the Leasys rental and I contacted AutoVanti Monza BMW-MINI dealer for bodywork.
I discovered that there is also a BMW bodywork inside them and they have an agreement with Leasys. They repaired the car in a very short time with great quality and courtesy, highly recommended !!
I state I have an old BMW, a 2001 x5, I am always greeted with professionalism and politeness by Mr. Barlera.
The workshop is precise and punctual, the estimates are precise and sometimes I also get discounts on spare parts, which is not always discounted on old machines.
I highly recommend both the dealership and the workshop, they are really good.
One last small clarification, obviously the performance prices are on average bmw, so not exactly cheap but you know it before, when you buy a bmw you know that maintenance has a price, but with AutoVanti you are on the safe side.
Andrea Diana
First experience with BMW. And I must say that I found myself very well, the Seller (Mauro) was super competent and precise, meeting my needs also from an economic point of view!
Competent sellers, excellent availability of cars with beautiful exposure
I bought a mini recently, what can I say, quality and availability as well as professional and nice sellers. I spoke and negotiated with Martina, I was struck by her preparation and dedication to work. Highly recommended!
I got along very well with Gensini as a salesman and with Denis at the collection of the car, X1 hybrid
I bought my new Mini Cooper from AutoVanti Monza. Absolutely positive service and very knowledgeable and helpful staff. With regards to the personnel, the seller Lentini Davide must certainly be complimented, a person very attentive to the needs of the client, precise, extremely competent in his work and absolutely available for anything at any time. Absolutely recommended and absolutely recommended Lentini Davide to be followed at best in a delicate phase of choice of a new car. Excellent!
Staff not serious. I brought the rear-buffered car to the rear only the rear bumper had to be changed I had to wait 16 days to get the car I chew every 2 days they blamed each other. after 16 days I went to collect the
Rear window car was changed because they broke them. but nothing invoices no one told me nothing if perhaps nothing happened. I noticed it myself. well after 1 day parking sensors didn't work. I come back with a movie when it didn't work. they answer me that you cannot understand from the video that senzori are wrong. at the beginning I said that senzori are changed but they are always the old senzori. in the end they said that he forgot to eliminate the error when the senzori were detached. after all this in the trunk I had a spare cap for the bumper. disappeared ? what else happened to the car?
great experience. contacted via bmw used web portal, the seller (luca z.) has always proved courteous and available to the various questions and requests. Even in the salon I had a very good impression of professionalism.
also easy to reach: from Rome it was very easy via frecciarossa and regional train trenord.
I await only the original booklet updated by registered mail, which will rightly come after the paperwork.
I abandoned BMW because with the assistance of autovanti I never found myself it would have been bad luck. Beautiful showroom but for me attention to the customer was a lot of theory and little practice.
I recently visited the bmw x car maintenance dealer, excellent impression taken care of and very organized.
I was followed by mr. ROBERTO BARLERA x acceptance, extremely available and very competent.
The car was returned to me in perfect condition.
I recommend this dealer to everyone.
Extreme professionalism, thanks to Mr. Gilardi Stefano for consulting.
I have been a customer of Autovanti since its opening, they have always proved competent and attentive to customer needs!
Even in the Service they have always worked more than normal to solve both the technical problem and the need for mobility, including work! Lately I have always been followed impeccably by Mr. Barlera
Very qualified and helpful staff I got along well with Denis and Gianpaolo
Delighted with my new BMW, all the staff were excellent
Congratulations to the seller Andrea Cambiaghi
Thanks !
Excellent and beautiful Dealership!
Too bad they didn't list the problems, many even visible, to the car that they tried to give me.
I would like to express my satisfaction with the reception and the service received at this dealership. It is really rare to find in the car dealerships great willingness and kindness of the staff assigned to the customers. I rarely found the same level of professionalism and courtesy. A special thanks to Mr. Simona De Leo very helpful person, courteous, polite, professional, competent and prepared perfectly able to satisfy any of my explanation, as you also the rest of the staff, the guy who accompanied me to try the car etc. .. All exceptional.
I have been by Marco's professionalism ... and by Denis' super assistance
Very nice dealership with staff up to par. I picked up my new BMW X5 today: a special thanks to Radames and Denis for the great professionalism and competence shown.
Excellent experience of the Autavanti Monza body shop. Technically trained staff is attentive to costs and the result is highly appreciated.
Competence and seriousness. I highly recommend.
I found myself very well! Special thanks to Fabio, Marco, Gabriele and Denis!
the service department is managed by competent educated and customer-oriented people. The service manager is a person who makes the difference
Very happy with my purchase! Great professionalism and kindness from the first contacts. Radames Alessi and Denis Pacani followed me in the purchase step by step, with various contacts even from a distance due to my inflexible working times. I really appreciate it, thanks for your patience!
I turned to the Car Dealer Monza Vanti for a coupon of my X5. I was impressed by the order and brightness of the Salone. I would like to spend a credit note for Mr. Barlera, very kind person, prepared and professional. You will see me again soon. Compliments!!
This review does not refer to the dealership itself, which in terms of position and presence is certainly important, BUT to the management of the decidedly BAD SERVICE sector. There is no type of communication with the customer, since the switchboard after many attempts bounces you to take charge of the number at which you will be called back automatically and ... punctually DOES NOT call anyone back. Car brought for 2 interventions under warranty: stopped for 15 days, including a small processing damage caused by them, which they then fixed after a good 2 months! (at my request and which was not reported at the time of delivery to the customer). Car ready for pickup from the weekend and delivered mid-week after, as no one calls you to notify (or SMS or mail or other channel ... ZERO!) Including the fact that I physically passed there to get news on Saturday (given that nobody called me) and promised that they would be interested in contacting me again, which did not happen. Despite everything, I later wanted to give more confidence by making an appointment well in advance (I still regret it) and brought the car again for another intervention: same dynamics, plus the fact that the processing was not carried out according to them for internal reasons ... then another stop and waste of time, with all the consequences of the case! After 4 days, I make an appointment at another official BMW Service and done everything without problems in just half a day!
So it makes me think: where is the seriousness? the customer focus that is expected from a brand like BMW?
Wonderful dealership. Thanks to the seller Antonio Fasano
A lot of competence, seriousness and sympathy
Claudia and Denis congratulations
..the dealership certainly lives up to the brand they represent, I found competence and sympathy.
I picked up a used car a few days ago. I would like to thank Luca Manual for how he followed me in the purchase.
The staff that follows you in the purchase is very prepared and helpful. Thanks to Simona DL for the bureaucratic part.
I wanted to congratulate the salesman Stefano and the service consultant Roberto for their professionalism and seriousness shown to me on every occasion.
I recommend visiting the dealership
Hector
Personally, I never visited the Showroom in Viale del Ghisallo in Milan, certainly my brother Nicola told me about a great cut of professionalism and kindness of the BMW consultant / seller. I hope that the contract will be successful for a white BMW ..., reminding my brother to request a gift from the snow chains, provided for the regional ordinances.
Returned for the end of warranty check and still fully satisfied. Luca Galbiati for assistance was precise and punctual in delivery. The tribute is very welcome.
A compliment for the professionalism, availability and competence shown in every phase of the negotiation that led us to buy two cars in a short time. Congratulations again to Mr. Stefano Pozzi
Bad experience.
I called to book an appointment to see and test a used car, I was told that they would call me back but they didn't, at this point I called again and after praying for an answer if the car had been ready, I they said to go there too that everything was ready.
Once inside they didn't look at us for a long time until a girl finally noticed us. At that point he directed us to the seller who treated us like beggars as we were there for a 3500 car. Moral of the story, the car was even without a battery stuck between hundreds of other squinks to suck and in embarrassing conditions contrary to what was written on the announcement.
In the end he also had the courage after my disappointment to leave me his business card that promptly ended up in the trash.
In my opinion, bad attitude, behavior and transparency.
I just lost a lot of time both me and my daughter !!!!
Never again will I turn to them and I advise against it.
Maximum
Excellent experience, purchased the Mini from Claudia Bozzetti, excellent professional and very friendly, difficult to find people like that, I say this from personal experience. Delivery of the car by Denni, a very good and very competent person. In short, they have certainly acquired a new customer. Thanks . HIGHLY RECOMMENDED. Laudante Gennaro
... great professionalism of the sellers in particular Antonio Fasano an example.
Very professional and serious staff. personally I am followed in the workshop by Mr. Filippo Barlera, who is always very helpful and courteous.
They are very punctual and all the work always done in a workmanlike manner.
I will certainly buy another BMW for the excellent service received.
Professionals available to satisfy all customer needs
hello, my name is Boracchi Giorgio, this morning I went to your dealership to perform the coupon of my X4, I wanted to make applause to your consultant Service sig. Roberto Barlera for his availability, professionalism and hospitality reserved to me this morning
good job
regards
Boracchi
Purchase BMW420 G.C Xdrive Msport at kM0
What can I say, the car as the guys in the dealership say is "SO MUCH ROBA".
I picked it up yesterday, I'm following the break-in instructions, so I can't talk about performance.
I was interested in talking about my experience with the AutoVanti dealership in Monza to thank Stefano Gilardi (the seller), Ilaria Calaci and Gabriele Bergamini who gave me the car.
15 days ago, my old car did not pass the overhaul and therefore I had to find an alternative.
I did a brief internet search and got in touch with the Auto Vanti dealership in Monza.
After a short interview with the receptionist, I was contacted by Stefano.
Two days later I went to see the car in the dealership and finalized the purchase. In addition to the price, delivery was my concern.
Stefano immediately made it clear that he would not be able to deliver the car in a week, but I did not understand the reasons.
In a couple of days I fixed the bureaucratic and financial part, so I wanted the car. But unfortunately it was not possible.
I thought: I did my part, but the dealership didn't.
We are so used to having everything right now.
We did the Saturday contract so I wanted the car the following Saturday. Moral I was unhappy and I took it out on Stefano.
On Monday, we talked to him and told me that the car was ready for delivery on Tuesday and that he would not be present.
He told me that I would be contacted by his colleagues in the product genius. In the end yesterday with Miss Ilaria I closed the paperwork, after I spent about an hour with Gabriele who explained to me exhaustively the whole car. in 9 days I brought my toy home.
I also have to thank Fabio Di Prisco who supplied and assembled the winter set while waiting.
Definitely ,
Yesterday I was able to see part of the organization of the Auto Vanti dealership in person. I understood that to run everything effectively, you have to respect well-defined timelines.
Thanks and good job .
Charles
I had a problem with the audio of the mini, I was helped to solve it in less than a minute by the very kind and very good Denis Pacani!
Simply ... they consaidered me a little. 10 minutes with a seller ... and then I opted for.BMW MILAN! (2h!)
For years customer always satisfied! Prompt assistance and availability maximum operators, staff always kind and qualified, In recent I had excellent contacts with Roberto Barlera, very kind and relationship now in sympathy and cordiality, always punctual and comprehensive in his work! It is always a pleasure to come to the dealership, I take this opportunity to greet Stefano P. and Massimiliano P. for all their excellent work! Greetings
Mario R.
He's my dealer. I don't understand why only one star appeared. Correct.
Exceptional fast lane scheduled maintenance service. Car returned in less than two hours.
Demonstration of kindness, attention and professionalism by Mr. Roberto Barlera .. Super satisfied with everything!
Truly exceptional experience. They immediately made us a good impression. We were already tempted to go and see the promotions of the BMW brand and we were very satisfied thanks to the fantastic prices of this weekend in September. We were served by two very smart, professional and friendly people with all their customers. They gave us a lot of information and they managed to convince us in the purchase, in particular Arrigoni Massimo and Pozzi Stefano.
Continue on this road!
Trained and kind staff, modern and clean facility, exceptional service!
I turned to the bodywork following a damage to the front of my Mini one
They were very friendly, they gave me the car on time, the work was done very well
and they gave me the nice clean car
Bravi
Thanks MrFelice
Good and professional and always attentive to customer needs, both the assistance service and the sales area
We confirm the experience of two years ago: serious professionalism of the whole team. We are back for a new purchase, BMW 2 series and we have rediscovered great professionalism, attention to customer needs: good to Mr. Massimo Arrigoni for advice on purchase and good to Luca Manual for all the explanations given during the delivery phase. .
I'm leaving from Brescia to buy a BMW 1 Series at your Monza dealer. I am welcomed by Mr. Stefano Gilardi who with extreme professionalism and courtesy follows me in all respects on the choice of the most suitable vehicle for me. There are several BMW dealers in Brescia, but none with such polite and knowledgeable staff as Autovanti Monza. Now I enjoy my new machine and warmly thank you for your availability.
Good morning, I was going to buy a 'used car, I was made a contract proposal from Mr Mapelli (never signed), I still made a down payment (no deposit) of 500 Euro to option the' car, three days later I had a big economic problem and I could not proceed with the purchase. I requested the money back but nothing to do ever had an answer (by law they are obliged to return a deposit).
And embarrassing that a dealership like this for 500 euro may lose a customer definitely and potentially many others.
painful
I rarely do reviews but this time it seems right to recognize the kindness in the reception, the professionalism and above all availability and punctuality in the delivery of the vehicle. I used the workshop for service and various other services and the bodywork for various repairs. The thing that surprised me a lot was the attention given to the customer starting from the ladies to the reception, from the mechanic to the coachbuilder. Giving importance to the person with a simple gesture of kindness is your winning key. I thank and greet all the AutoVanti team of Monza and a dutiful thanks to mr. Felice I. for patience and professionalism. F. Lambertini
Excellent in all I took an x1 with Stefano pozzi, a car delivered by Deniz, a lot of hats in addition to efficiency there is also a special kindness compliments
In my life I changed a lot of cars, never a BMW in spite of my childhood dream.
After so many sacrifices, I have done it I have a 320 d
I went to the Autovanti dealership and met very professional, well prepared and kind people.
But I particularly want to praise a guy (the seller) never met before but after 5 minutes seemed to know Stefano Gilardi for a lifetime and a crazy patience and friendliness because I'm as picky as I am .....
In short, he advised those who want to buy a BMW to go quietly
Good morning I would also like to mention that last week after returning from the holidays "Sept., 18", I had some problems with the air conditioning system (strong smell ugly in the cockpit) and talking to Mr. Roberto Barlera underwent a trial and without an appointment he took the car to the workshop for verification and before carrying out any work he presented me with a quote that I accepted.
The problem has been solved.
Congratulations for the professionalism you have and the care of the customer.
Greetings.
I went to the BMW Vanti dealership in Monza,
as soon as we entered, the reception guy very kindly asked us the reason for our visit, after having communicated the interest in the purchase of a car, he accompanied us to the saleswoman Mrs. Martina Di Franco, who after making us sit , has shown us in a professional way and with great availability all the characteristics of the vehicle and has always satisfied all our curiosities and requests.
In a short time and in mutual agreement, we immediately signed the contract for the purchase of the car and with great competence, he described all the payment systems and the long-term rental.
Thanks for everything Martina.
Marco
Well ... for me new dealer ... also because coming from the province of Pavia is not really at hand ... arrived in Autovanti only for Paolo, known years ago when he worked for another brand ... what to say .. . seller show! As usual for lack of my time, I trusted myself and the car I purchased exceeded all expectations! Thank you! And thanks also to Martina who explained the car in detail to the delivery! Baptized under the universal flood ... auto wet lucky car? Sperem! thanks to all the staff!
A grandiose car showroom and friendly and competent staff.
