Reviews 2007 Page 5 of 21
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F
3 years ago

Staff is amazing. Place is amazing. Water park is ...

Staff is amazing. Place is amazing. Water park is amazing. We loved the place so much. I really want to go back.
A bit far from the center but who needs to go to the center when you have all of this at your disposal.

K
3 years ago

A nice hotel and we were upgraded a room. The visi...

A nice hotel and we were upgraded a room. The visit to water park, dolphin show is must.
In basement is a huge aquarium themed on lost city of Atlantis. You can some serious money for Dolphin play or just idle on beach and later take a dip in the pool.
The water slides are great and many more attractions await. Expensive but unique

M
3 years ago

Nice hotel, great food. The water park and aquariu...

Nice hotel, great food. The water park and aquarium entry are included and a nice bonus. Food and drink prices are completely unreasonable, bordering on extortionate. We had half board which made it manageable, but it is not ok how much they charge.

C
3 years ago

Looks good from a distance but not as elegant when...

Looks good from a distance but not as elegant when inside.

Amenities aren't as 5-star compared to others. Hotel itself is definitely one of a kind. Aquariums inside the hotel were very nice. Alot of restaurants to choose and can get lost easily. Retail shops are also nice addition to this establishment.

Free unlimited access to the water park and aquarium when you are in-house guest.

Front desk does not know what 5-star customer service is. We were offered an "upgrade" but they also failed to inform us or perhaps deliberately not told us that there were renovations (drilling, jack hammer, strong smell of paint and other sorts of noise) in the wing that we were on between 9am and 2pm. The idea of sleeping in went out the window. We complained about this to the front desk couple of times, no apologies were given nor suggestions, and just confirmed that there were renovations going on.

Will we stay here again? To put it simply, no. There are other 5-star hotels that are more prestigious and elegant than this hotel. One experience is more than enough.

S
3 years ago

The facility is fantastic, there are plenty of res...

The facility is fantastic, there are plenty of restaurants on site that serve first class dishes. Particularly if one got kids it is much more convenient having dinner at the hotel instead of eating outside (e.g., JBR or La Mer). The aquarium was a highlight for our daughter every time we passed it. The beach / resort area is also very nice, there are enough sunbeds for everyone, two pools (one activity pool) ensure the younger ones much fun. The entire area is very clean, the personell is exceptionally kind. Excellent Service in the Imperial Club Lounge. We also used unlimited access to the Aquaventure Water Park, which was terrific.
Altogether a perfect destination for an unforgettable family vacation,i hope this reviews and photos helps you guys thank you do like if you like it

S
3 years ago

Checked in at the hotel at 2pm as informed. Had to...

Checked in at the hotel at 2pm as informed. Had to wait an hour to get the room. Now it s almost an hour & our luggages are not yet delivered. Called three times up to now. No response. Ridiculous & total negligence. DO NOT RECOMMEND !

M
3 years ago

The check-in time was very long when it is busy. Y...

The check-in time was very long when it is busy. You can drop your bags to enjoy the remainder of the day once you check out but again if it is busy it will take a longer time to get them. Also the AC is not that strong in the rooms we had ours on full force but barely felt it all night so it was hard to fall asleep.

S
3 years ago

This is our sixth visit to Atlantis which says a l...

This is our sixth visit to Atlantis which says a lot about this place ! We love it here....the staff are lovely, very accommodating, nothing is too much trouble. Everywhere is so clean. You really can't fault it ! You won't be disappointed :-)

A
3 years ago

Ohhhh this is an amazing place. Complete place for...

Ohhhh this is an amazing place. Complete place for a family. The water park is like just wow. You ll have one or the other ride for your family. Let it be your kid or parents or anyone. Complete family place.

n
3 years ago

Very bad service and disappointing from 5 star hot...

Very bad service and disappointing from 5 star hotel.. we are 2 families we came together and gave our cars to the main valet when we finished dining we wanted to take our car they transferred us to another parking and we waited for more than 30 min while my family took the car from the main valet We spoke to the supervisor and there was no any action from his side he just said what i can do. 2:29 PM 28 August 2020

v
3 years ago

Atlantis the palm is a place one should visit for ...

Atlantis the palm is a place one should visit for the beauty of place , sea , hotel and facilities there. Made excellent construction which is Dubai famous for. Loved viewing the place. It was kool.

c
3 years ago

Probably the best resort in Dubai for families. I ...

Probably the best resort in Dubai for families. I would really recommend to take the bio rooms where you get private access and the lounge for breakfast. They have family rooms great for 4. Restaurants are truly amazing, the steakhouse, Chinese and Gordon Ramsey were our favorites. Great activities for kids, recommend going on the waterpark from 9 to 12 as you have queues after.

D
3 years ago

Had a wonderful time staying here. The perfect pal...

Had a wonderful time staying here. The perfect palm island experience. The aquaventure water park with activities around are worth visiting. I recommend people staying here to explore places around the resort.
There are many restaurants in Atlantis I ve been to saffron which is good. If you re a fan of having dinner with a view then you must visit Ossiano.

R
3 years ago

Absolutely appalling visit. The check in process s...

Absolutely appalling visit. The check in process service was a shambles. We arrived at the hotel at 12:00, was told a room would be ready at 15:00. We returned to the reception desk (along with about 100 other people) to claim their awaited hotel room. After queuing for 25 minutes at the desk, we were told the room we booked wasn't available with no upgrades offered. After a heated debate a room was "found" for us and we were in a room around 16:00.

We got changed, headed to the pool, and was greeted by a sight more like something you expect to see at a Caravan site in Cleethorpes than Dubai.

We decided to head back to the room and order the children some food, it arrived 45 minutes later cold and tasteless.

Enough was enough, we checked out (the same day we checked in) and upon telling the lady on reception she wasn't shocked, didn't offer any refund for either the room or the half board. Neither of which had been used.

Awful for one of the most iconic hotels in Dubai!

A
3 years ago

The building is beautiful and have all the ameniti...

The building is beautiful and have all the amenities for comfortable stay.
I had visited only the aquarium which was not worth the money I had spent. They a wide verity of fishies in the aquarium. But a lot of people visit this place making the experience miserable.

S
3 years ago

Its amazing! you feel fresh to go there. On the fr...

Its amazing! you feel fresh to go there. On the front side you can see a wide ocean. Whenever i go there I feel very fresh. The view is awesome. So much to do if you go inside. The hotel is seven star with all of the facilities.

u
3 years ago

Wooooooow Dubai atlantis palm

Wooooooow Dubai atlantis palm
Great luxury uniqe no hotel like it
Huge beautiful aquarium
Wonderful lighting decoration reception
Every everything all details even the smallest.
Unbelievable way how to drive in the sea /gulf about 7 kilometres to reach there
Craaaaaaaaaazy . I cannot believe how they did it

R
3 years ago

Wonderful creation, you need to have lot of money ...

Wonderful creation, you need to have lot of money and lot of time to enjoy this place as everything is payable. No free enjoyment.
Always ask for offers and combo offers. Combo offers work cheaper.
A must visit place, don't forget to take tram and mono rail rides

V
3 years ago

Ax, Atlantis. No words, beautiful! I tried compare...

Ax, Atlantis. No words, beautiful! I tried compare Atlantis Hotel on Bahamas (I was there few times) and here. It s my personal opinion location in Bahamas little bit better. But Atlantis in Dubai more younger and has more option to have perfect holidays and rest. For example helicopter base very close to Atlantis in Dubai. I took a Heli flight and aerial view was amazing.

A
3 years ago

I travel a lot but this was far batter than anythi...

I travel a lot but this was far batter than anything else I have experienced. The food, even in the coffee shops, was spectacular, the service as well. Worth every cent. I am most definitely going back. Dolphins, Sharks, aquarium, water park, I loved it all!

M
3 years ago

Overall execellent experience with great hospitali...

Overall execellent experience with great hospitality. Food was amazing with high quality and taste however there was an availabilty issue at restaurants due to limited seats coz of covid. Better book the time slot at restaurants as early as possible.

Water park access is complimentary with hotel stay, get the map from counter to avail all the rides. You can have some snacks and water with you if going through hotel entrance.

A
3 years ago

More

B
3 years ago

It s definitely extravagant and extraordinarily bu...

It s definitely extravagant and extraordinarily but not quite my thing . We went by rail which is nice and walked around a bit. We re not interested in the entertainment parks so little joy there. The lobby of the hotel was beautiful and the glass art by Chihuly is amazing. But that s as far you get if you re not a guest at the hotel.

M
3 years ago

Please buy your ticket 24 hour in advance online t...

Please buy your ticket 24 hour in advance online to save money. I saw people with coupon get better deals. If you are going with residents of Dubai let them present their resident card to get an even better deal for you. The construction definitely took away from my first impression. I've been to the other atlantis and the walk away to the attractions always gave away more visual amazement. Majority of the rides require a tube so get one as soon as you get there. There was one ride that made us wait about 45 minutes in the lazy river to begin the attraction part. Made the best of it ,but definitely come prepared. You'll get plenty opportunity to catch a photographer to snap a picture after a ride for you but the prices for the pictures are ridiculous. Two pictures are around $45.

c
3 years ago

If you have kids this is the PLACE to stay while i...

If you have kids this is the PLACE to stay while in Dubai. It has a water park, kids arcade, bowling alley, aquarium, and loads of foods spots.
Stayed in a new suite which was really nice.
Take it suite if it s in the budget as you will get access to the imperial lounge for breakfast, snacks and drinks. Room service breakfast is also free with a suite. Break was pretty much anything we asked for in huge portions. You also get access to the private beach with a suite.
To add: My son was unwell in the middle of the night while here and conveniently there is a 24hr pharmacy 10mins drive along the palm. Highly recommend Atlantis for families with young kids.

M
3 years ago

Aqua venture is amazing, however in public holiday...

Aqua venture is amazing, however in public holidays is a disaster
My slippers once stolen by the pool and no one helped me
Room are amazing
Breakfast and dinner are very very good
Staff are Okay !, some are friendly and some are not helpful at all.
Hotel pool is always that i never enjoyed it at all

R
3 years ago

Located on Dubai s Palm Jumeirah Island and enjoys...

Located on Dubai s Palm Jumeirah Island and enjoys a private sandy beach, the 5-star Atlantis offers stunning views of the Arabian Gulf. It provides an underwater aquarium and complimentary access to the Aquaventure water park and the Lost Chambers Aquarium. Free WiFi is available throughout the entire property.



Dining options include Hakkasan, which serves Authentic Cantonese cuisine in a modern setting. The award-winning Nobu restaurant serves contemporary Japanese cuisine with Arabian influences. Bread Street Kitchen Bar offers signature British menu and delightful beverages from Gordon Ramsay. Guests can enjoy stunning views of The Palm and Dubai skyline while savoring the tastes of authentic Lebanese cuisine along with delicious beverages at Ayamna

Guests enjoy complimentary access to Aquaventure, the largest waterpark in the Middle East, features the Tower of Neptune and the Tower of Poseidon packed with thrilling water slides. A water playground for younger guests is available. The Kids Club provides the best fully supervised entertainment for your children and with daily programs. The Zone offers teens a chance to hangout, dance and play the latest video games. Wavehouse offers both dining and entertainment in one area where guests can enjoy good food and drinks, a play area for children and adults, a four lane bowling alley, a state of the art wave machine and more. Guests can enjoy facial and body treatments at the ShuiQi Spa. The gym provides personal fitness coaches.

P
3 years ago

Absolutely beautiful resort. The water park is gre...

Absolutely beautiful resort. The water park is great for families and the aquarium is amazing. Food and drinks can be quite expensive. Take advantage of the complimentary water the hotel service offers.

S
3 years ago

The hotel is a must visit hotel in Dubai .

The hotel is a must visit hotel in Dubai .
Lots of attractions for the family . Lots of advantages and activities for the hotel residents.

The aqua park
The kids palace park
The swimming pool
The beach
The dolphins bay
The aquarium
The restaurants
The bowling

And lots more things fun to do

For the room it was good size and very nice view on the biggest fountain in the pointe and the palm.

The breakfast was good open boffieh with lots of variety and very clean approach on the food services.

The Resturants I liked the seaphire and the gordon ramzy Resturants.

Atlantis the palm Jumeirah

Atlantis the palm Jumeirah

4.6