ASPCA Reviews

Great place to adopt . I met such an amazing cat . She is my world . I was very bless to have found such a lovely and caring cat. Also, the people that s work there very nice .

We adopted Page (now Madoka Page) yesterday and we are in love with her. She is a lady through and through. Amber was super helpful and appreciate everything she and all those at the ASPCA do.

My dog had to have surgery they made me fill very comfortable she had to stay over night for 6 years she never stayed out anywhere so to not come home from work and she the first thing I see welcoming me home was a lil stressed but I new she was in good hands.

Took my dog when he passed away and the staff was compassionate and helpful

Everyone needs to adopt! Great caring staff, wonderful little animals! If you want to try and get a pet, go and adopt! They really want what is best for these little critters, and it will be much cheaper than going to a pet store, AND you save an animal!

Awesome as always...Kind of sad they reduced some of their pet medical services. Aside from that, it's an amazing place. Adopted Charles a super sweet pitbull mix. Great service, lovely helpful staff. Staff is very caring for the animals and go above and beyond to ensure animals are matched well with a new family. I only adopt from ASPCA and have never ever regretted it.

Very friendly and the adoption process is rather simple. You need to have an ID and fill out a form/questionnaire to match you with a cat. Not sure procedure for a dog, but I imagine it is similar. This particular facility was very clean, pleasant, and the staff very friendly and professional.

I hope you guys take good care of those animals and I will also help I'm making toys for them and I'll support everybody in my family to help I am 10 years old and my name is Brianna

Considering adopting a puppy and I wanted to go to someplace informative. Just say you really gave me lots of information as well as the cost of insurance for new family member thank you

I trust this place completely. These are not just vets. These are animal lovers.

We have just adopted a 2yo yorkie and experience so far is great !
Thank you for the ASPCA team - they were really helpful, friendly, and efficient. We have been well informed and dogs and cat are really well treated.
Thanks also for the specialist in pets behavior who gave us good advises.
Great place that we can only recommend, come here better than any pets shops !

Rescuers of animals always get props for being committed safety of animals.

It was a clean warm environment and the service was top notch

Me and my family adopted a black Labrador retriever named Molly. She was very jumpy and almost scared of everyone, but had a very high energy level. We all loved her but she wasn't adjusting. So we had to make a hard choice and bring her back to the ASPCA. I'll admit, it was the worst desicion I made. When my dad and my sister went to the shelter I stayed home and completely regretted it. Her toys and food bowl were never thrown out, but stayed to remember her. And to the ASPCA thank you for the kind and helpful support!

I would like a kitten to train what needs to be done to adopt one

The people are very friendly and professional try to help you as much as they can make you feel that you are not alone.

Only had 3 cats and 2 were new to the ASPCA. And please don't take a cat or a dog home when they don't know the personality of your pet.

I LOVE THE ASPCA CENTER SO MUCH. GREAT STAFF. GREAT DOGS. GREAT PLACE.

I adopted 2 cats from here. The process was fairly simple & quick. The staff are friendly and very helpful.

They were so awesome. Went to pick up my kitten whose name was Oscar but we changed it to rick; they engraved his tag with his new name as well as have me extra scratcher post for my cat i already had at home. Everyone i spoke to was super kind and sweet. If i get anther animal i surely will be getting it from them.

The staff was great and everyone had lots of fun! Thank you!

In 2006 I adopted a 6 mo. old Lab mix named "Honey" - who was renamed "Caddy" by me. I remember the staff being so lovely and they made the adoption process easy. Caddy was the light of my life for FOURTEEN incredible years!! Sadly, she passed August 23rd, and we are all heartbroken. I wanted to say Thank You for bringing such an amazing friend into my - and my family's - life, xoxo

I love this location, i found the perfect pet for me.

It was amazing! I m so happy that I got to take my baby home!

The worst telephone service I have ever experienced .There's no way to get to a human being All they do is run you in a big circle that leads nowhere You cannot get anyone to pickup your call This place is a waste of time and money I had to give it 1 star it deserves a 0

The people in ASPCA was awesome. They are so kind and the center is super clean.

They saved my dog! He is happy and healthy now. Thank you!

Very organized and clean environment for animals and visitors

A Godsend! $6,000 surgery in Paramus, NJ was turned into a $300 surgery in Manhattan, NYC

Can be quite daunting when trying to adopt other than pitbulls. The staff are friendly, though a bit to zealous about matching dog and owner, sometimes judging owners incorrectly. Persistence does pay off.

My lilly Adopted her from the adoption centre 96th street back in 2008 I still have her today love my furry baby i want to Adopt a puppy from at the adoption centre so please reach back out to me if possible Lily a grew up with a pitbull she raised a pit bull and he just recently passed so I would love for her to have another companion

My first job ever (high school) was a "cat socializer" here. It's a nice environment for animals and visitors - especially the window in front which should entice you to come in and visit a cat or two

My dog, Levi, (a Yorkie) was attacked by a Pit Bull. The ASPCA Hospital amazing. They saw him fast. Being I am disabled & low income they made me a "charity case" (waving the $1200.00 bill & covering taxis to & from my home). A+ all around.

We were trying to add a new addition to our family that had four paws. We tried our luck at ACC and we're left frustrated and heartbroken two days in a row. We walked into ASPCA with no expectations. We were blown away at how friendly and loving they were. They welcomed us in and we were seen quickly. We filled out a survey to help match us with the perfect kitten for our family. We quickly fell in love with Green bean, now known as Pepper Corn. They gave us food, litter, a personalized collar, and even had a starter set for sale at a great price there as well. They were so helpful! They answered all our questions and before you know it we were home with our newest family addition. Thank you for your great service

I had an amazing experience here. The staff was tremendously helpful and was happy to answer all of my questions. I ended up adopting a dog and the process was great. It went smoothly. The place is very clean and organized which is great. Overall this place is amazing. You can tell the staffs care about their job and helping others.

Hi this review is a bit late...a lot late actually... I brought my kitten here nearly 2 years ago. (Kittens go for 125$ and the price includes spayed/neutering, and shots) the staff were super kind!! Super friendly! It's very clean. There's handsanitizer around the place they had me put on before I played with the cats. And there are volunteers playing with the cats or walking the dogs. I brought my kitten home and soon she had gotten an eye infection, so she was taken to the vet free of charge, because it was within a certain time frame. I know people dislike this shelter for being a "kill shelter," but unfortunately that's the reality of a lot of shelters in the U.S. Nevertheless, the vet was super friendly and gave us oitment for her eye. It really helped! So overall, great staff, great vets, and very clean and spacious

I took my puppy yesterday because he kept throwing up, the front desk was really nice and helpful. I was denied the credit card but they helped me with financial and at the end I just paid the $85 for the exam. Really nice people and the doctor said to me "don't ever think that you need to give your puppy up for adoption because you can't afford treatment, We are here to help" That made me cry because I don't know what was wrong with my dog.

There hospitality, their caring overall their personel are professional

There always the best, and the health care option it priceless

Professional and very informative staff. Place is clean. Thanks Hal! A+

The ASPCA are angels. They helped my yorkie and I when he was in desperate need. They saw my dog before asking for payment and worked with me regarding payment. The employees were caring and understanding. They admitted my dog and I am so grateful they are helping us. Your allowed to visit your pet while they re admitted, so I ll be back tomorrow to see my baby. Thank you ASPCA!

After having a horrible experience with acc I came here and got a kitten he is fantastic so happy and full of love. The volunteers are kind and they work hard to make sure you get the right pet. The hospitals they pair with really take care of you after. Unfortunately he had a kitty cold. They also don't charge a fee for cars over 3 how cool is that. Adopt don't shop and come here

I posted previous review on them not calling me back when they said. Well they did call me back, and I'm so grateful to everyone there for their work and kindness. I cannot say thank you enough and I will need one more lifetime to fit my appreciation.
Thank you so very much.

It's convenient to get to the last stop on the Q train.

Hello I would like to know if the place is open ???

Since the passing of my cat in 2005 I swore I would never get another pet, but that changed when I went to the ASPCA last month. The facility was clean, spacious and the staff was friendly and helpful. I was taken to the kitten room and one kitten caught my eye but she was reserved. Then I saw this little cutie-pie and I fell in love. The entire adoption process took about an hour. We arrived early and I made sure I had all of my documents. I picked out her collar and tag after paying my fee and was given a care package with samples of the food she had been eating.

The ASPCA is a professional caring agency who won my forever loyalty when they sent us a beautiful card signed by the employees. They are the NYU Dental Clinic of the veterinary world: capable and efficient... And privately funded.

They are very caring. They prioritize visit based on the seriousness of your pet injury. I had my dog hip surgery. Everywhere else were telling me it will cost me $3500, ASPCA charged me only $1100 which included neutering and some of tooth removal. My baby is doing great after his FHO surgery.

Very nice atmosphere. The workers and volunteers were friendly and knowledgeable. Would recommend to friends.

This is my sweet 8 year old calico named Mabel, who I adopted from ASPCA. I had a great experience adopting from ASPCA, the staff where extremely kind and helpful. After visiting about 4 other animal shelters, Mabel was the first cat I saw when I got there and I knew I wanted to adopt her immediately. She has some medical issues and the staff there were very knowledgeable and were able to give me all information I would need to know about taking care of her special needs. I also met with a vet who made sure I understood her limitations.

This place is very well maintained. And they take good care of the animals! We got this goofie guy there

A very informative website detailing all the aspects of pet adoption. A must visit if your considering the adoption of a pet.

Pet lovers, gr8t pet care. The staff is wonderful, professionals. Godsend, Dr.Jacobs, Dr.Shappard. My first visit, 1st.litter mom got sick after she gave birth, no hospital would take her, I had noooo monies, went to N.Y. ASPCA, was a road trip for Dora &I on the path As it was for April, this day was the baddest snow storm, Ubered right thru it, early!!! With that last only $100, I offered up on that quest2save April. Started off the day b4 in NJ, smh, 2no avail April had a rectum prolapse, would no one touch her but the ASPCA. It began with some type of rare worm infection. I believe I gave her too much ova the counter worm clear med. she strained her rectum out. She was on her death bed, ASPCA had me sign euthanize papers &I still begged them to save her life, voila' she is doing fine. Thanx a bunch ASPCA, I'm very much obliged....

The ASPCA do amazing work for our pets. They helped us when we had our sick dog and we are ever grateful for the help. They saved our dog's life without prejudices and without charging an arm and a leg to do so. I would ask if you're going to get a pet, please adopt from the ASPCA or other local shelters or simply donate to these organizations.

Everyone in this place act as if they know everything and they know nothing about. Any pets. They made an appointment for my Cat in Queens Scheduled for a Monday 2 pm. Place has been closed for over 2 years. None of their information is updated. They say they are Overcrowded but still no sign of any animals. I visited the Manhattan location. Very disappointed.

I m so happy with aspca ! I got my lovely Cherokee in 3 h , comparing to other places. We ve been looking for our home pet companion in 3 months , and always been stuck with some paper work issues, even though we are average couple with good income , credit history , owners of apartment , no criminal records and so on. ASPCA made our experience smooth. Even gave a trial food for week and month of insurance. Having a pet from a rescue shelter is always a challenge, but we made it. You need to be patient, strategical, pet will not going to love you right away. They are stressed , wiu their past knowledge and memory, they don t trust so easily. After 4 months of dedicated work ( talking , knowing, training, loving) she allowed us to scratch her belly , which is sign of trust, and comes to sit with us , and stop growling . I m so happy with her, she is like a flower that develops and blooms, like every shelter pet , it needs a time an work. First months when I took her in my arms she was growing ,escaping , now she s purring. Thank you so much ASPCA team , to give us such opportunity. i have recommended you to all of my friends

I adopted a kitten after going through sort of a nightmare experience with a local adoption organization, and the contrasts between these two experiences emphasized the excellence of the ASPCA, its staff, and its volunteers. Founded in NYC in 1866, the ASPCA does a fantastic job of taking care of the city's animals, and educating pet owners. I was impressed by the friendliness and professionalism the staff and volunteers I met at the ASPCA. They set expectations clearly, and communicated well. When I went in on a Saturday morning, the kitty I wanted to adopt was not yet ready, but I was able to place her on hold. It was frustrating and a bit bewildering that they couldn't give me an indication of when she would be ready; I am sure there were good reasons for this. In any case, I appreciated that they had a way of reserving pets, and that once I committed to a pet, that they considered her "mine" until I decided otherwise. They called me the next morning with the news that she was ready to adopt. I got a bit emotional when they brought out this precious little kitten. Lia is only 2 months old but already spayed, up to date on shots, and microchipped and registered to my address; they also provide a metal tag with your phone number and the pet's name, and offer a veterinary voucher of $250. Given all that they do for the community, the cost, $125, seems very fair. They sent me home with literature on cats, as well as food samples and toys. The tone of the instruction I received was very even-handed, well researched, and not at all judgmental. I would adopt a pet from the ASPCA again; it was a very positive experience, and they earned my respect.
I am taking off one star though, since I felt very rushed through the experience of adoption. I realize now that I should have adopted two kittens, but I did not have time to meet more kittens in the adoption center, and the volunteers and staff did not stress to me how important getting two kittens from the same litter at the same time (as opposed to adopting another unrelated cat) can be in terms of getting a well matched pair. I've also learned that they spend 20% of their budget on advertising, and that money donated to them does not go to local shelters across the US, even ones called SPCA.

Clean as possible with so many animals. Staff could be a bit more personable but the techs who helped me with the injured baby squirrel I found were great.

I love ASPCA and it was amazing to see them help my Shih Tzu while she was having a hard time giving birth. They also helped out financially which was a great help. They where really caring and supportive its all thanks to them that my Jessie was healthy and also where her puppies. Thank you so much from the bottom of my heart.

My experience was okay.. it was some stereotypical behaviors that took place from one worker.. I expressed myself to a supervisor who actually called and apologized.. but one bad apple won't spoil the bunch of others who were nice to myself.. my partner and the 10 kids we had who were judged.. they were not all mines.. but we took them for the experience and they loved it.. they had no clue of what was happening during the process.. just my partner and I.. overall a great place to adopt..

i got my kitty here!!!!!!! love it! great service and such nice people! was in and out of there in less than an hour with a brand new family member. absolutely love it.

Love them they took such good care of my little piggy she's a cat and had to have surgery she was able to come home within 2days

I had a fantastic adoption experience today at ASPCA. We came in looking to adopt a cat and bring them home with us same day. I was very anxious not knowing what to expect. We got there and were given a questionnaire and set up with our matchmaker, Daniel. He asked a few follow up questions and said he had a few options that fit my preferences. He showed us to the most adorable bonded pair set of boy kittens that we immediately connected with. I saw one more cat and knew the first pair were the ones. We were given enough food for weeks, personalized collars and vouchers for emergency vet care. Daniel really understands the animals in their care and genuinely wants to see them go to fitting homes. He was so knowledgeable and I felt completely confident going home with my 2 kittens after him walking me through all the resources the ASPCA offers to their adopters. I would HIGHLY recommend this organization and Daniel in particular. Thankful to have people like these in the community.

I got a wonderful cat for my family for New Years thanks ASPCA