Our experience with Arlington Toyota was 5 star, our salesman Aaryn Fusco was Knowledgeable and gave us the best deal for our car needs! I would recommend both to Others looking to upgrade your ride. Ty for all you did to help us.
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I recently purchased a 2020 Corolla. This was one of the most pleasant experiences I have ever had in purchasing a vehicle. Charlie Dillard was my salesman and I couldn't have asked for a better one. He was so polite, patient and went above and beyond to make sure I was comfortable with the price and my monthly payments. My niece also purchased a vehicle with Charlie's help. She too was extremely happy with her experience. We have already passed his name on to friends Charlie Dillard is the man to ask for ! Thank you for everything, Charlie !!!
Arlington Toyota is the best. Their customer service is amazing. Rebekah (Internet Sales) is very friendly. She has a great personality and so much patience. Jared in finance helped me with my first and second car. He is also super nice and very patient. See them for all of your car needs. Thank you so much guys!!
Sam was very easy to work with. As a first time buyer, I didn't know what to expect or what I was really searching for. He helped me pick out a car that works well for my constantly on-the-go lifestyle. Would absolutely recommend
Fairly positive experiences here. I purchased a car and the experience was very positive. The service department is inconsistent with friendliness and helpfulness. I guess it depends on how busy they are.
When my husband and I arrived at the parking lot of Arlington Toyota there was a young lady standing there smiling and eager to help us Monica Gardner. She said how may I help you? We let her know what we were looking for she took us inside and she immediately started looking for the kind of Jeep we want and the kind of price we wanted to pay. it didn't take long for this knowledgeable young lady to get us on our way and we left that that same day with a 2016 Jeep Grand Cherokee the one I wanted. Thank you Monica for your excellent customer service.
I test drive a truck like I wanted. Loved it. Picked out my auto and Arlington Toyota found my exact match in another city and delivered it right to my door, closing documents and all. My salesman Dean was very accommodating and helpful with all the details and gave me a great overview of there truck upon delivery! I couldn t be more happy with my experience or my new automobile! Thanks Dean and Arlington Toyota!
Thank you Marilyn Harrison. She was very helpful with our purchase. She made the process very smooth. If you are in the market for a vehicle I highly recommend her.
Erhan Ardic was awesome! He explained all the features of my new car thoroughly. He downloaded my Toyota app. He really went the extra mile to make sure I had great experience.
The workers there are amazing. Jeremy helped me out, he made sure I left with the best deal and with all my questions answered. Definitely recommend for anyone looking to buy a car to check it out!
Buying a car is always anxiety-inducing. Keith Weaver at Arlington Toyota was very patient and answered all questions my husband and I had about the vehicle we came in to look at and possible other models we were considering. All in all, the buying experience was pleasant and our anxiety was lessened by his courteous nature. We are very happy with our purchase and look forward to doing business with Keith in the future.
Went to Toyota Arlington looking for a reasonably priced used truck and got exactly what I was looking for. The sales staff Saif and Jacque were extremely genuine, honest and patient when working with us. Overall had a great experience and I would definitely recommend checking them out for your next car.
Arlington Toyota presented me with great customer service and also made sure I was comfortable. They have the best prices in Jacksonville and surrounding areas on new and used Toyota s . If you want the best bang for your buck Arlington Toyota is the place to go!!!
Service was completed earlier than it was promised. My service advisor was Chris and he was professional, friendly and explained my service thoroughly. Chris also kept me updated on how much longer I had to wait. I will keep bringing my Tacoma here for service.
Terrible experience. The Relations Manager is so rude. Refused to take call. The Manager hung up. Didn't even look up account, just said, they can't help. When I explained to them they already did what we are asking for just need a letter from them, he said, that is not his department and hung up. It's been an absolute nightmare.
Mr Arturo @ Arlington Toyota helped me cement my decision in the purchase of my 2019 4Runner with his patience, professionalism and positive attitude. Mr Arturo also shined in his ability to process the paper work in the short time that he did, and presented the whole process of transaction without being pushed into the purchase of the vehicle. His non-aggressive approach actually sealed the deal for I had other choices later that week, but his laid back approach, and delegation of the paper work procedures really stood out.
Would definitely recommend him to anyone looking for a Toyota purchase...
It was my first experience buying a car. Edric Mallard took all the stress out of it. Helped me find what I was looking for quickly. I'm amazed that I have a new car and it was affordable. The rest of the staff was also super friendly, and I didn't feel rushed even though it was a busy day for them.
My dad and I were looking for a good used RAV4 several weeks ago in October. We finally made appointments with Arlington Toyota and another competitor for Saturday morning and afternoon. Mind you we were a lil apprehensive due to the covid and being around crowds. We took our chances. We had the pleasure of working with Jacque Harris. Despite the large crowd he was very patient and allowed us to check out and test drive a 2018 Rav 4 as well as a 2019 CRV, both uniquely great mid size SUVs. 2018 RAV was the last body style before the new 2019 updated body (flat front) style came out. The Honda CRV turned out to be a smoother ride then the RAV 4 but engine was a lil louder on the highway. Long story short we spent a good 2 and half hours test driving and walking around the used car parking lot. Jacque spent almost a good hour with us in the parking lot showing us different SUVs and answering questions. In the end we told him we have another spot to go check out but would keep in touch. Later that afternoon we went to Coggin Toyota, bigger facility but prices were definitely steeper. We test drove a new 2020 RAV4 and the ride smoother and more power and more torque. Unfortunately we did not end up purchasing a vehicle that weekend and kept shopping around online. On October 29th I saw a nice 2020 Rav4 with low mileage at a good price. Jacque had reached out to me a couple times prior to me seeing the RAV4 we planned on purchasing. Luckily for us the vehicle was available and made appointment to come out that weekend of the 31st. We spent another good 3 and half hour at dealership test driving and negotiating a good/fair price. I was not expecting Jacque to reach out to us but he did despite us taking a lot of his time the first time we met him. He kept in touch with us and that made me wanted to work with him even though another co worker had also reached out to me the day we were planning on buying. Even though Arlington Toyota seem smaller, they do have a lot more in their inventory and was actually glad Jacque Harris was assigned to work with us. He never questioned us other then asking specific questions that catered to what we were looking for and he never pressured us to buying something we were not ready to do. I would likely come back again and purchase either a new or used vehicle. And yes we are returning customers 3x times now. Ask for Jacque Harris :-)
I have enjoyed working with the staff at Arlington Toyota to find my new (to me) vehicle! Thank you to Ignacio and all the other staff members that I came in contact with. Everyone was very friendly, knowledgeable and professional. I look forward to driving my new vehicle for years to come!
Happy with my most recent purchase made this past 6/17/2020. My family & I have been loyal customers of Arlington Toyota since 1997. Loved my 97 Forerunner. Still have my 2004 Sequoia. My parents got their 2005 Sequoia & 2006 Tacoma from them & my younger sister her 2007 Camry. On this particular visit, J.P. Cruz was my sales rep. Please go to him for your next purchase. He is awesome! Very professional & helpful, patient, knowledgeable & kind. He has a fun & infectious laugh & is very friendly. He said Toyota vehicles sell themselves & it s true. But with the right sales rep, your buying experience is golden. He got me the exact 2020 RAV4 XLE w/sunroof I wanted. Love my RAV4, go see J.P. Cruz for your next Toyota buying experience, you won t regret it!!!
Words truly can t express how happy I am with my experience at Arlington Toyota. I recently moved to Florida from Indiana and was nervous to go car shopping by myself. As soon as I arrived at the dealership, Sylvia automatically made me feel welcome and at ease. She asked me a lot of questions to ensure she knew exactly what I was looking for, most importantly my price point. They did not try to up-sell me, or insist that I test drive vehicles out of my price range. She helped me find exactly what I was looking for. I felt extremely comfortable throughout the whole process. Sylvia, Roger, and Bo were all great to work with! I highly recommend this dealership they are trustworthy, knowledgeable, and will help you find exactly what you are looking for!
I was looking at SUV's and testing them for almost 2 weeks. I wanted a RAV4 2014 or newer. I visited over 5 different dealers in Atlantic Blvd and some of them weren't transparent and were very pushy to run my credit without even bothering to answer my questions or concerns. During the entire process Mr Alan Baker was transparent, dedicate and patient with me. He answered all the questions I had. My dad came with me to finalize the process and he ended up getting a new car as well. I definitely recommend Mr Alan and this dealer. For feature purchase I will definitely come here again. I am happy with my Certified Rav4 2017.
The salesman was professional and listened to what we wanted. He didn't seem pushy, like most car salesman usually can be. We felt comfortable and confident with the dealership and our purchase!
William Freeman is an excellent and knowledgeable salesman. He listened to what I was looking for out of a car, and genuinely wanted to get the best car for me. I highly recommend.
Today I bought a brand new, 2020 Rav 4 and I couldn t be happier! Making a big purchase like this is very exciting, but it can also be a quite nerve wracking. Especially for a first time buyer like me! The team at Arlington Toyota were incredible. I want to make a special shout out to Sam! Not only was he incredible kind, patient and fun to work with, he was knowledgeable and made me feel comfortable, every step of the way. He didn t make me feel stupid for not knowing something or asking too many questions. I left with my dream car at a great price! Thanks again y all!
Great prices, Good selection of cars, Great People. I highly recommend going through Ayanna Holmes she really knows her cars and she will definitely get you into the car that you desire.
Will Blaney has been awesome through the whole process of me getting my very first car. He was very informative with all the features regarding my new car. He also care about me and/or my needs and gathered enough information about what I was looking for in a car. I m very confident about recommending him to any of my friends or colleagues, he was a great help and very patience through the whole process.
Marilyn Harrison was absolutely amazing!!! Kept everything straight forward with us and was completely honest about how we could get the best deal! She was very attentive to what we wanted and made sure we left with exactly that!! She is definitely who we will recommend anyone that is in need of a vehicle to!
This guy was excellent. Above and beyond, compiling videos, super quick to respond to inquiries, great to work with, a pleasure to be around. Great hire!
Professional and friendly staff. Worked with Van who was very thorough and answered all my questions. He also spent time with me orienting me to my new RAV4 and was very patient. Numbers were worked out quickly and financing was painless. Definitely recommend Van and Arlington Toyota for a great deal and great service!
This is the best Toyota dealership in town! Dave Love was a great salesperson. He was very professional. He responded quickly to all of my questions. I would call him before you even get there! He was waiting for me at the reception desk with the keys to test drive the vehicle I asked about. He explained all of the features to me. It was such a great buying experience. Everything was quick and clear. I was given options to finance and buy warranties but not pressured to do so by Dave or the finance manager. I felt very respected. I went to 2 other dealerships which I also did with my last Toyota purchase. Arlington had the lowest price both times! I will never buy from anywhere else!
My wife and I had been driving a 2000 Honda Accord for awhile and needed an upgrade. Arlington Toyota was the perfect place to look for a deal on a solid vehicle. Almir and his sales team were nothing but professional from the beginning. Dean our salesman was professional, polite and efficient. He worked with our needs and got us the car we needed. I am very thankful for Almir, Dean and Arlington Toyota for giving me a great deal on a Certified Pre-Owned and even got me a solid trade in deal for my Honda!! I will go back there again to purchase another vehicle. I highly recommend Arlington Toyota, as well as Almir and Dean for their wonderful work.
Just purchased my 4th vehicle with Arlington Toyota and once again I had a wonderful experience, My number 1 go to is Amit and Amir! They are great at finding what's best for you! Also had the pleasure meeting Saif which helped me find the right Truck for me my family! Thank you again Arlington Toyota!
I had such a great experience trading in my jeep for a 2020 Toyota Corolla LE. Everyone was beyond nice and helpful, but Dean Efstathiou stood out. He answered questions, and if I asked a question he was unsure of, he would find out for me, His friendliness and customer service, was as if he knew me and what I would like. Dean is respectful of the customers wishes and I know I'll always be in good hands as long as I own this vehicle. Thanks Dean and Arlington Toyota
Worked with Matthew Sethi and Ray Lynch when purchasing my 2021 Tacoma, overall had some difficulties with salesmen but ended up with the vehicle I wanted.
Thank you Dean for helping us get a car that we love. You were very accommodating and patient. Everyone should ask for Dean for a great car buying experience.
Matthew Sethi. Matthew was great and spent ample amount of time to test drive vehicles with me and ensure I am happy with my choice. Excellent service!
It was my first time buying a car and my dealer Cali walk me through everything. He didn't try to take advantage of me since I was was a first time buyer like other dealerships. I would recommend this dealership to everybody.
JP was extremely helpful and knowledgeable. Guided us through the usual stressful car purchase experience with ease and made us comfortable. Definitely ask for him great guy.
Hi I was so impressed with the Alan Thornton when he sold my vehicle about two weeks ago, I decided to bring my daughter back and get a 2nd vehicle. He's certainly a keeper!
Arlington Toyota was pretty darn good to my boyfriend and I when his vehicle was totaled in a car accident. We had to buy a vehicle in a rush and they helped us get a truck at a good price. AJ Shurelds was a EXCELLENT salesman and they gained forever customers!
Thanks to Mike Sandelin, service advisor, for making my service experience an awesome one! I had no idea on how bad my front brakes were. My new front brakes and alignment make all the difference in the world!
Awesome dealership. I drove from South Carolina to buy a car there and I d do it again. Everyone was professional and helpful, from start to finish. The person I dealt with, Sam Sottile, was top notch. He helped me buy the car I wanted, not the one he wanted to sell. Everything was thoroughly explained and transparent. A huge relief compared to dealing with someone who will push you into buying a car just for the sake of selling one. Five stars.
Great customer service! Preston Reinert for his excellent customer care and fun to be with. He explain you detail by detail and Excellent at lowering prices! I recommend this dealer a 100% and thanks to Preston Reinert who help me and give me the best experience! Best dealer for sure!
My original sales associate was very pleasant to work with. However, when i took my newly purchased vehicle to another shop for a detailed inspection, salt water damage was found. When a manger called me to discuss coming back in within the time frame to return the vehicle, he was very rude. I reported his behavior and requested for another person to work with me on resolving this issue. As this is my second car ive purchased, i had expected the same great customer service i had the first time.
Mr.Charlie was very professional, honest and very pleasant to work with. I walked out with my car and a smile on my face. Would definitely recommend him to anyone.
Thanks for the excellent service! Sam was very patient and understanding. Julian was a pleasure to work with as well. I appreciate everything these two gentlemen have done for me!
I bought a used car and the experience was great. All the people I dealt with were friendly and knowledge. Would recommend both Karla and Gil when purchasing a vehicle from this dealership.
My current car lease was going to end in a month and a half and I wasn t sure what to do next. Lucky for me , Dominick Barksdale reached out to me to help guide me in the process of getting a new lease and a beautiful new car. If you need a new car and want good service, come see Dominick!
Purchased a car from Arlington Toyota and Matt Ramano was great! He helped me find just the car I was looking for and in the price range I wanted to stay in. There were a few follow up things and Matt stayed on top of it and helped me get them taken care of quickly and easily! Great experience!
James Hendrickson was great, honest and up front! If you re looking online add additional $1800 or so on top of that price before taxes and title, other than that it was a great experience!
We were looking to buy a truck and couldn t agree on a price. So later that night a salesperson sent me a video of someone looking at the truck. In my years of dealing with dealerships I never seen this and also the salesperson had no idea about the truck I was looking at. During the test drive she yelled at a homeless person under a bridge and kept interrupting me and my wife talking. I wouldn t recommend this dealership. I rather go somewhere else and have good service and good salesperson that actually knows what they are selling.
Dwight was very helpful in helping us meet our needs and getting us the best deal possible. We were able to walk out of here as happy customers with our new ride!