Apple Reviews

It's a nice Apple Store in a heart of Silicon Valley.

It's okay, I have no clue why everyone says THOU MUST VISIT!
Yea, they have some interesting shirts and trinkets, but at a 100% markup for a water bottle.. MEH.. of course I purchased one because I thought it was unique only to discover that many stores have the same water bottles!

Just another Apple store with a few extras. They have some Apple logo shirts and cups. A few pen and notebooks are hidden in a corner. Otherwise, it is just the same Apple store you may have in your town.

We quite enjoyed our visit here. Bought a little more than we anticipated on but it is so cool just being here. We actually decided to go back one more time but the store was closed. Maybe a good thing!

Nothing beats the good feeling of being around here!
Really hope the new campus has more stuff for visitors

i love apple and some people are complaining that they can't update an iPod 4gen to ios 7 and this is why it's because the iPod 4gen does not have built in iOS 7 and I am usin one right now and I have iOS 6.1.6 and that is the highest software update you can get so there you go

Infinity Loop start from here. The people who are crazy enough to think they can change the world are the ones who do.

It may be a hasty assessment, but Apple is not showing customers their future.

After three hours of driving, the car was going to help her daughter buy souvenirs, and it was closed for renovation. It is a pity.

For the Mecca of Apple fans, this was a huge disappointment. Bad service and not at all friendly. Parking was aweful and choice in store limited.

**NOT OPEN TO THE PUBLIC** It Is Really Nice To See Apple Headquarters, Just Wish That They Had More Stuff For Visitors Instead Of Just The Apple Store

I am rating five star as I am from India and your smartphones and other products are really awesome
Please give me a chance to get free Apple watch series 4 .
As I increased your sale by telling all my friends about the store .
Everyone came to the store .
They all brought many expensive things and thanked me . So please give me at least one watch for free. I wish you reply soon my favourite Apple store .my favourite watch Apple watch series 4.

Not very good parking from Monday to Friday, no problem on weekends.

Loved it.. best places to be there!
Amazing .. ultimate no words., beautiful!!

The campus is inaccessible, unlike the Google campus. The only place accessible is the company store.

I really enjoyed knowing ... we did not tour because our time was extremely tight

Not much crowded. Plenty of retail store employees. Not as fancy as Apple Park visitor center but better for quick visit.

Apple Campus. Easy to drive to and there is a lot of parking for the public. Unfortunately closed on the public holiday I went on, but there is a small, quaint Apple store there.

Love the products in general. They are pricey and have average customer support. It seemed they were not able to resolve my problem and at times it seemed like I was more tech savvy than the apple tech support person and I would just say I am slightly above average. Not a big fan of iTunes format seems like they could put together a better software program and all their other software could use a update and redesign. I don't care for the format of their self help pages and many of them are out dated. I still rank them higher in support than comcast, microsoft, and symantec. I will also not that they had my call back number and when we got disconnected they did not call me back. I had to call them back. I did like that I received a email to rate my customer experience survey.

Trisha I am at the apple infinite loop standing next to Trisha with 1st place

At this store you will find products which you may not find in other Apple Stores. Like book showcasing all Apple products since inception, also they have Apple branded mugs, pens etc etc. Different experience.

Even the "temple" of their sect is not well made: just an AppleStore and thats it...
Even if you are a member or fan of the sect, don't go there

Apple does not stand behind its products. My 65 year old mother has the iphone 6, and the antenna does not work. This is an internal issue, however, the consumer has to purchase a new one. This is unacceptable. When a class action suit is brought upon Apple to rectify this issue, I will be a participant.
disappointed consumer Tina

Unfortunately he did not yield to enter the campus, but it was really fun to be there

Nothing to see, no fun at all, just one Apple Store at the corner. Security stuff unwilling you take a picture of somewhere except main entrance. Just waste of time.....

An Apple store without more. He hoped it was the best in the world since it is his own home but not

It is true what other people say these opinions, the store is small you find it good to come, how something special and different to other shops, but visitors can only surround the facilities through the parking lot, which is indeed free.

I was lucky because you can enter the facilities as a visitor contractor, what I can tell you is that inside you find 1 modern offices and you can see the name of the employees in each cubicle, being able to show that most are of Asian origin .
In general very nice and neat offices with very kind people.

Doesn't seem as "Apple"-like as their products. Very different feel to the campus.

I would rate 0 if i could. Never get an apple product. If you forget your security questions, or need any assistance, the customer service is useless. no one will help you recover your information. I want to unlock my i cloud account, and no one can assist me!

Little to see, no difference with other Apple stores

I must report the horrible efficacy of Siri on my apple iphone 7+ compared to google's competing feature on android phones. I have used both "hello google" on friends' phones, and "hey Siri" on my phone. "Hello google" hands-down wins every time. Quite honestly, Siri usually can't help me. Apple is supposedly top-of-the-line global technology. I often try to use Siri to locate information or perform simple tasks, but I end up having to open the google Chrome app on my iPhone or complete the task myself because Siri usually says, "I'm not quite sure what you mean, Marie, " or Siri looks up something on the web that isn't even close to what I was looking for. There is no comparison to the "hey google" feature that you'll find on android phones. I do love my Apple iPhone, but truly the biggest and possibly most helpful feature, Siri, is somewhat of a failure of apple developers. #keepitreal

Got lost here but everyone kind to me, like this place but I prefer google cuz I work there.

Great place to take a photo and share it on Facebook

Dec. 07, 2018 - Best iPhone XS Max deal at Apple headquarters

The infinite loop. Very sleek place. They got an apple store which sells cups and tumbler. Pretty refreshing.

Apple's products at one time were revolutionary. Now, because of the endless quest to forever capture customers and imprison them, instead of EARNING the business, they shove proprietary software and hardware into their customer's hands and phones. Much of it is invasive and annoying, if not downright aggravating. They then have the gall to vaguely disguise this activity as "convenience and security". The non-stop notifications to "connect this app" or "verify your account else we won't let you use it" are so dizzying the technology is becoming unusable. The day I had to go browse the web to find out how to change a feature on my phone, I knew apple was doomed. It no longer "just works". They're suffering the fate of previous tech giants who "featured" their customers into another brand.

Convenient location for quickly touch and feel and buy different apple products. Friendly and knowledgeable staff.

Strongly Circle because for the moment, we see only buildings ...
Also no luck during my visit, the Apple Shop was under construction ... Good disappointment .... But the addict will appreciate having been there ...

Planned obsolescence sucks
Worldwide scam

It is difficult to criticize the service of any Apple store, but this one really exceeded all expectations. The employee even made a point of leaving the store to take pictures.

i like all the apple devices but ever since i got the 2 gen iPod touch when it came out its been stuck in recovery mode

Fun to get there if you pass next to, but nothing to see and do aside of checking out the apple store...

We went here to purchase a new iPhone and had a fantastic experience, thanks to an awesome employee named Tamara! She was super helpful and made the process of getting a new phone + switching the data over super quick and easy. Also, my husband s phone wasn t charging correctly, and she happily helped us with fixing that as well (turns out the charging port was filled with pocket lint ) and now the phone is all back to normal!!! Great experience and will go there again if we ever need to visit the Cupertino Apple store again.

Not so big. Not so many products in sale. No Homekit goods. But can get special goods such as T-Shirts, tumbler and etc.

Great store, clean, friendly, overpriced, what more could you as for from apple!