Andy Mohr Buick-GMC Review

Great experience! Good people to work with! Will buy here again!

My first experience was not great! I didn t appreciate the salesman tactics.It made me call the GM. I loved the car so called back and had a great experience with a new salesman. But unfortunately driving my new car home the gas light came on! Didn t fill the tank for me

Moe was our salesman and he is the reason we came back, after basically being chased off or down by a couple other people that we re pushy and a bit rude and didn t seem to think my wife s input was important. We left and came back later without the family and met Moe and he was very pleasant and showed us several vehicles used and new. Because of the way he presented himself and willingness and knowledge of the vehicle s we purchased the all new Yukon AT4!! Moe made the experience pleasant and if this vehicle holds up we will be back for more.

Angie was very professional and great to work with! I will definitely be coming back!

Online used car sites show good and great deals on car prices. Until you get there and see the hidden costs. Grossly overcharging doc fees. Will never buy a car here or even look here again

I leased a 2018 GMC Terrain and it couldn t have been better. The service I received was top notch! All thanks to Andrea S., Bill G., Eric K., and Sitota M. It was my first time leasing and they made the process so simple every step of the way. Their customer service was incredible not only during the process but even once it was finished. I would highly recommend contacting them for any needs buying/leasing a new vehicle!

Within 10 to 14 days of asking for a certain vehicle not only did they have it for me but I also got a great price. The service was second to none as well. I was introduced to several team members who just oozed pride with what they do. Cool experience.

Jorge was awesome! He was super easy to work with and made us comfortable in what we were buying.

Good experience dealing with salesperson. Quick and easy

I made an appointment for a oil change for 1pm they didn't finish the work until 3pm. I have never had to wait 2 hours for a basic oil change

Great service, but expensive without coupons/discounts

Drove in for oil change, was complete in 30 min and my car was washed.

Angela Jones was friendly, helpful and thorough. Thank you

We did everything over the phone and emails as to we are out of state. Very awesome people who took care of us thru the whole deal .we would recommend them to anyone. Sierra was a great person to deal with. She has been awesome throughout everything. And Bob the manager was great as well .would highly recommend anyone to them. Sal in financing was awesome as well we will gladly do business with you again .thank you again for an awesome experience.

My experience was good. I had an appt for an oil change. They took my vehicle right away. They recommended 2 services that were due. I agreed. The only issue I had was the waiting area was full of exhaust. I had to go to the main waiting area. I don t know how anyone can work in that area?

Robert Sprowl and Jordan were both very courteous when I called to inquire about a car. Knowing I had a 2 hour drive, Robert set the car aside and had it ready to show is when we arrived ..We were treated with respect and had an easy process. I can't say enough good about Gary Waldron in finance. He was exceptional as well and found us a great rate while be extremely easy to talk to .Thank you all .

Very good customer service and with all the availability to listen to you and work with you without pressing you very much thanks to JORGE GUAMAN !!!

Joshua always does a great job at keeping me informed and taking care of my new truck and my Dodge Dart! Give them a call for quality service! Their prices are very competitive and the staff is very friendly!

Always a great experience at Andy Mohr. Our company has been buying vehicles from them for years and we have a great relationship with their sales and service team. Steve Faulkner goes above and beyond for us and we hope to continue our professional relationship with the,m for many years to come.

I requested a quote but after I failed to get credit I didn't get any return call to tell me so. Its a 30 minute plus drive for me to go here so I did not want to make a needless trip. Apparently my credit was ran 5 times that I know of by this place and my credit has been destroyed. I'm not happy about this at all. I got a car loan when my credit was lower without having it run so many times and for more. From what I was told if the car is under a certain amount they can't even finance it. It looks like my credit was obliterated for no reason and I will have to raise it up again with the current car note I have. So in the future when my credit is good and I can afford a nicer car I still won't come here. Just a bad experience for no reason. This just makes working with this dealership sour.

Salesman lied about vehicle condition just to get me in the door to up sale. SMH.

I can attest for any other sales associates, but Tami Worley is great. Tami gave me a more than fair deal for my vehicle, and she was more than up front about the condition of the vehicle I ended up buying.. Andy Mohr fixed what needed to be fixed with my used vehicle and gave me money to drive back up to the dealership after I purchased to finish my business. Ask for Tami and be happy you did.

They did an amazing job on my car, I would definitely reccomend their service to anyone.

We purchased two vehicles today. First auto was good - really no issues. Price was fair enough, about $1000 below retail. Not to worry. Since we purchased two autos, the dealership got it all back in fees ($498 per auto). The second one, though priced online a couple thousand below the sticker on the window, was still no less than retail. No breaks on that one. They only allowed $500 on the trade-in (white, 2000 Dodge Intrepid ES w/168K miles). The manager only budged a tiny bit on pricing, and did not have the courtesy to come speak to us, personally, after having the sales associate talk with him a couple times. The associate (Courtney?) was very pleasant and not pushy at all - that's one positive element of the experience. Realized later that the second auto did not have even two tires of the same brand. We would not purchase there again nor recommend anyone else. We removed all advertising decals and lic plate covers to avoid advertising. Overall, not real happy.

This was probably the worst experience buying a car. It was get him in and out as fast as possible. The only reason I stayed and purchased (the reason for the 2nd star) was the cost and type of vehicle was where I wanted. The sales manager seemed to be very arrogant and was making my trade seem unworthy of the price (my truck had very low mileage and had some normal scratches from parking lots and a very small dent.) Its all a game. Apparently, this is what we need to expect from Andy Mohr GMC. Also, the car I purchased had less than a quarter tank of gas and they did not even offer to fill it. Very poor customer service. I never fill these out, but I feel it was such a bad experience that I wanted to share.

I needed a new tire so not only did they work quickly and efficiently to get that taken care they even washed my car. Which was not expected but so very much needed! Lol

Angela Jones, the quick lube manager, was extremely helpful when servicing my vehicle. I admired her honesty and integrity when answering my preventative maintenance concerns.

Angela Jones, the quick lube manager, did an awesome job servicing my Ford Fusion! I will definitely be coming back to see her again.

No problems I was in and out a answer my question came back to me and talk to me about my car to

I got an excellent deal with the help from an awesome staff

Mr Hill was incredible, thanks for everything. Will be back for our next.

I went in on Thursday May 24th. I had looked online and knew the car I wanted. A guy named John came right out to help me. The people working here were so helpful and very personable. Thank you to John Chalfin, Jon Phillips, and Gary Waldron for all your help and time! I will definitely recommend these gentlemen and Andy Mohr Buick and Gmc to family and friends.

Angie Jones is Always fantastic! Always smiling and happy to see me when I walk in the dealership

we were approved for a lease having went in a week ago showed up with payment and they tried to switch up. The rep came out talking about a sale we said no we are doing a lease. then he states all we can do is tell you a used vehicle.

I have never had a better experience buying a vehicle than I did with Brian and the staff at Andy Mohr. There was no pressure and none of the sales gimmickry that other dealerships practice. They were prompt, courteous and professional in all of our interactions. The quality of the GMC Canyon is far and away the best in class making it very easy to buy our first American vehicle in many years.

Nice selection but man this brand depreciation is something to take note of. Consider buying used to avoid taking a massive hit to the wallet.

Got a great deal on a beautiful 2016 Ford Fusion!! James Roberts Answered all our questions, made sure we got a payment we could afford, and stayed after hours to make sure everything was handed. Had a fun, no hassle, experience here. Thank you, I ve already sent some friends over to you when they saw how beautiful new vehicle was! I needed the great customer service because I had just been in a bad car accident and was so nervous but they made me feel great at Andy Mohr Fishers!!!

Always courteous and the service quality is exceptional. We have 7 GM vehicles in our family and wouldn t trust them to be repaired by any other than Andy Mohr in Fishers.

So my actual salesman was great and the young lady who did the paperwork. However this was a cash sale that I drove 1.5 hrs to see a mustang. It was black and supposedly loaded with heated leather etc. Upon arrival it was none of those things but I did like it. So I asked about negotiating the price since it didn't have Bluetooth, heated leather seats or some other options.... the sales manager was quite rude and said well we don't negotiate... i said but you priced it based on options it doesn't have and this is a cash purchase. He also was not polite and I more or less had to have the salesman request he come and speak to me. Long story short I bought a different car and the NEXT day they adjusted the price down on the original one that I wanted. Also he said he would fill the tank up and instead they only put a half a tank in the new car. I wouldn't buy from this location again but I have had other good Andy Mohr experiences like the Ford dealership.

Best car buying experience ever with Brian Stegall. Fast and efficient, generous trade allowance, very transparent and honest to deal with.

We ve purchased several vehicles from Andy Mohr and they continue to take care of us! Yogi (Sales), Bob (Service), and Angela (Tire/Lube) all continue to keep us happy!

Moe was very welcoming and friendly. We felt comfortable with him from the start, he did an amazing job of educating us and guiding us through the variety of vehicles we were interested in. He found us the perfect suv and we couldn t be happier with our experience!

Great experience!! Brian Stegall is the one who referred me and did a great job helping me get settled

I enjoyed working with Pete and Chip. I was able to negotiate a wonderful deal, and love the truck I bought. I would highly recommend Andy Mohr s team to anyone that is looking for a new vehicle.

Cody H. of Andy Mohr gave me, what I consider to be, the perfect exemplification of quality salesmanship. His services were not limited to information about the car and purchasing process, he taught me how to drive a stick shift for nearly an hour and offered EXCELLENT hospitality. I will definitely be recommending him and Andy Mohr to anyone interested in buying a new car.

Best place to get a vehicle! ! Go see Tami Worley for a great deal. Very honest and great to work a deal with!

Terrible wrecked my truck didn't even tell me about it.

Luther was great to work with! We were on a time crunch and he was able to get us out in our required time. He was very professional and helpful. I would definitely buy from him again. The financing person was also great to work with!

We were very satisfied with our salesman,price,customer service,price,and the finance manager

Chip did an amazing job helping me finance my new car! He answered all my questions I had about the vehicle and gave me a great deal! Definitely would purchase again!

I bought my Buick in 2007, I've always taken it to the dealer and they hav e always taken good care of it

ANGIE jones has always been a help to my family anytime I need help she s there she takes care of all our needs on any of our six cars even offers a ride home or a loaner car her crew of guys are awesome if something is wrong with my truck they figure it out so thanks so much angie for all your help to me and my family. Sincerely Mark Walton

This s the second time I have to wait for my oil change three hours even I have an appointment and I drop the car 45 minutes before my appointment

The deal was okay. The salesmen never returned my calls at the end of the sale or after the sale. I was told there was a second key to my vehicle but I never got it. I've called about it and never heard back. I asked about it again when I took the vehicle in for an oil change and, again, they told me the salesmen would contact me about it. I've heard nothing. Separate from that, I've had to wait about 2 hours each time I've had a pre-scheduled oil change. That's far too long for just an oil change. Especially one that I scheduled.

Edit: I just got another survey request asking me to rate their follow up and how well they responded to this review. No follow up ever happened. What a joke.

David and Rudy in sales assisted me and were helpful. I decided on a 2020 Buick Encore, which I'm very happy with! It was nice talking to Sitota (Soso) in finance also.

Last night I went to see a car at this location. It was CLEARLY marked NOT FOR SALE on the windshield. Friend out of state had been speaking to a salesman at the location. The car was FILTHY and I found errors in the listing. Understood why not for sale yet. First thing this morning my friend got a text saying it was SOLD? Really??? I left there at 8:15 last night (closed). When did it magically go for sale? I WILL NEVER consider this dealership again.

Kelsey was easy to work with and made this a great experience. You ve earned a customer for life.

After tire rotation tire inflations ranged from 30to34.

Salesman wasn't all that helpful. Seem as if he didn't want to help us or didn't want to be at work.. Lost a sale trying to purchase 2 vehicles, will be looking elsewhere.

Angela Jones, the Quick Lube Manager was friendly with a smile and assisted me with other things I need to get done with my car. She provided an excellent service.

John Chalfin & Sitota Mulugeta made the whole process easy. This is the second car that I have worked with John on & I really appreciate the time & knowledge that he allocated while I made my purchase.

Tammy was a true professional and efficient. The leasing of my new GMC Acadia was exactly what I wanted. She did an outstanding job understanding my needs

I purchased my new 2020 GMC pick up from Andy Mohr Buick GMC! My salesman was Chris and he done a fabulous job! Would Recommend Andy Mohr and Chris to purchase a vehicle!!

Not impressed with our sales guy this last Saturday. 'Used car salesman' to the enth degree, Although we came in on a Saturday, he rushed around helping at least two other customers. It took me asking for the credit app 35 minutes after we shook hands and agreed on the price. I can help you with your customer experience efficiencies and logistics - that's what I do. The finance guy engaged himself and wrapped it up for us. Still disappointed with the "Theft Fee" adder that was a surprise at the signing table.

We worked with Jorge and he was very efficient in getting us in a used car that worked for us. We had a budget and mileage that we were looking for and within 24 hours, we are in our new to us car! Thanks Jorge and all the Andy Mohr staff that helped us today!

My sales person is Sierra Hill... what a wonderful sales person she is!! This is our second car in a year and her detail to understanding what her customers needs is just remarkable ... I will gladly recommend her and Andy Mohr !!!

Was extremely happy with all the sales reps that was there. Everyone of them wanted to make sure I was helped. My sales rep went byond what he was required to do. Only thing that bugged me was the title work. I paid cash for my car , and should have taken no longer than 20 min. Instead it took 2 hr. It felt like the right hand did not know what the left hand was doing. Overall, I would recommed Andy Mohr to anyone looking for a new or used car. With. 4 out of 5.

Darryl Hill took a lot of time to explain all the features of the 2019 Canyon and made sure I could get the vehicle I wanted. Darryl really made me feel comfortable in purchasing the truck. And the trip through the lease agreement was completely demystified by the folks in the finance office.

My experience was Top Notch. James Perry (Salesman) and Teresa Carmichael (Finance Specialist) were Awesome. Would Highly recommend both of them.

I purchased my first car here and I am very pleased with everything that the dealership had to offer. The sales representative who helped me with was Andy Q, I am very thankful for all his help. Andy is very knowledgeable about the cars. He patiently walked me through with the financing options and details of the cars. He is very responsive via phone and text, and even willing to come in to see me on his day off.

Our 2009 Buick Enclave was experiencing a shudder at certain speeds. This was following a service at Andy Mohr Buick where all fluids were flushed and replaced. Brian Yoxall was very accommodating at getting the issue promptly reviewed, determining what was wrong and guiding the repair service. This vehicle has been very reliable for several years and should continue to be for a reasonable time period going forward.

The service department kept looking for the leak even thou it was very hard to detect. I am very pleased they didn't give up after the 2nd day, and found it on the 3rd. Even thou I am disappointed my 2016 Canyon needed service within the first month of ownership, I am pleased Andy Mohr stuck to it and fixed the issue.

We recently leased a GMC Terrain from Rudy H. at Andy Mohr GMC he was very knowledgeable and easy to work with. Love the car, and had a wonderful experience. Highly recommend.

Angela Jones at Andy Mohr is awesome! Great customer service!

Sierra was great to work with! Walking into the dealership, we weren t sure exactly what we were looking for. Sierra took the time to listen to our must have and recommend some great vehicles!

We visited many dealerships during our shopping, and Sierra was above and beyond any other sales person we worked with! We will definitely go to her and Andy Mohr for our next car-buying needs!

Call for regular service. Jorge awas so rude and dont help. Cause he do sales only. He says. He got upset and I wasted his time. But I asked for help in Spanish and the front desk happened with him to help me.
And! No! I recommend that you look for maintenance service for your vehicles in this place

I had the worst buying experience with this dealership. I bought a 2019 terrain and at 1200 miles started having transmission problems. After some repair, I still had problems with it. Everytime I took it back, they couldn't duplicate the problem. Took the vehicle to RAY SKILLMAN GMC and they found the problem and fixed it. It's a damn shame I had to go to another dealership to get my problem fixed. I will never buy another car from them, I will not refer anyone there either. I'll send them to Ray Skillman.

Kelsey was great at helping me and answering all my questions.

I have purchased two new vehicles from Andy Mohr. A GMC Canyon and a Buick Encore. They gave me a great deal on my trade in(s) and worked with me on financing.

Pat Andres was my sales guy both times, I hope he will be there when I need to purchase my next vehicle.

Also I love them so much I drove 4 hours one way from OHIO to get there. It has been worth the drive both times. In fact my parents and brother do the drive too every time they purchase a new vehicle too. Our family has purchased 6 vehicles from them, every time a wonderful and professional experience.

Thank you to the entire staff and to Pat Andres!

Word to the wise waych their deceptive tactics to get you into their dealership to buy a car. Had a car listed on the Internet for $6800 minus to $2000 Andy mohr cash To make you believe that the vehicle is $4800 The $2000 is for your trade in I drove 40 miles 1 way to be tricked