The deal was okay. The salesmen never returned my ...

The deal was okay. The salesmen never returned my calls at the end of the sale or after the sale. I was told there was a second key to my vehicle but I never got it. I've called about it and never heard back. I asked about it again when I took the vehicle in for an oil change and, again, they told me the salesmen would contact me about it. I've heard nothing. Separate from that, I've had to wait about 2 hours each time I've had a pre-scheduled oil change. That's far too long for just an oil change. Especially one that I scheduled.

Edit: I just got another survey request asking me to rate their follow up and how well they responded to this review. No follow up ever happened. What a joke.