anaheim mazda Review

Professionals all around. I drove 60 miles to Orange County to purchase a Miata because local dealers were not firm on pricing. Got a great deal on the car and walked out happy. If you re looking for a new Mazda, this is the dealer you want to be at. Thank you!!

I was awkwardly approached and felt out of place when pulling up to the dealer. I have had my vehicle for a little over a year now and every single time it feels like I am interrupting an employees day by being there. I accidentally left an iPod in my car while it was being serviced, and within 1 mile of driving off the lot I noticed it was gone. When I returned to the dealer the man that I had my car serviced through mentioned that they take no notes of what is left inside the vehicle. Basically trying to assume no responsibility. Some of whom I'd assume was management scrambled around a bit and lady by the name of Ashley finally came up and said that she would call me if it turned up and that if it didn't they would reimburse me for it. After trying to call Ashley twice and the phone just kept ringing I gave up knowing she wasn't going to call. But now I keep seeing you email on my feedback and here it is. Treat your customers like gold. Even the ones you rarely see because they still have given you business and might give you business in the future. I would still like to hear back from Ashley on the matter since she didn't ever return my call.

-Scott Frausto

This place is insane, the sales are pretended to be really nice, however, they try to rape you off. Sales people will always tell you that they don't make commission at their dealer, and they just try to help their customers find the best "deal" on the car. DON'T LISTEN TO THEM. They are devils. When you buy your car, do your own research and compare different dealership. My own story, same model Mazda 3, they ask $440 as monthly payment, I got $338 at Punte Hills Mazda. That explains.

Mazda of Orange is great for service except this last service seemed to take too long, 5 hours waiting, I expected maybe 3 hours. Maybe they were short handed but all in all the service was good.

Worst service this place is horrible for service try calling to check if my car is ready call like 5 times and left 5 messages no one ever call back

Got a great deal, had to really work hard to get it there though

The most pleasant car shopping experience I could have ever dreamed of. No hard sell needed. One test drive and I was sold. Hector and his team were a pleasure!

Friendly, helpful staff. Waiting for the CX5 Diesel to be released in the US!

This dealership is awesome, they are more than willing to work with you on choosing the right vehicle. All their employees are super friendly as well. I was coming from a dealership that had horrible communication, I would drop my car off for simple services and not hear anything for days. They very much had the attitude of not wanting to do any work.

This Mazda on the other hand helped from the second I parked all the way until I was leaving. Would highly recommend at least checking them out if you re in the market for a new car or trade in. I know I m more than happy that I left my old dealership and found these guys

Great Service All The Way Around. Scott Wade The General Manager took his time came out to meet and greet me. Then he went over numbers personally with me along with David Johnson the sales manager. I was well taken care of all around and Paul Figueroa was a real professional as well even after taking 4 different test drives with me. I finally got a car that best met my needs. If you're looking for a new Mazda or Ford they have a great team over at Mazda & Ford Of Orange. Great selection of cars and awesome selection of Ford trucks!

I called to make a service appointment a few days ago. The operator directed me to a number, no one picked up, and the voice mail box was full. The call automatically redirected me back to the operator. I explained what happened and she directed me to another number. No one picked up and the voice mail box of his number was also full. The call automatically redirected me back to the operator, Laura (?). She directed me a third time to a different number. I m finally able to leave a voice mail with my information and phone number. It s been 3 days and no one has called me back. I just moved to the area and wanted this to be my go-to dealership, but I ll have to look elsewhere since they re too busy.

Very good quality service and attention to you every time you take your vehicle for maintenance purposes professional personnel thanks guys

Manny our sales rep. was so informative, helpful and patient. We could not have asked for a better person. thank you Manny Lopez.

Excellent service; they went above and beyond to make sure that I was satisfied. My car looks and drives like new!

Amazing experience. I talked to every Mazda dealer within 50 miles, and Abe at Mazda of Orange rose an obvious head and shoulders above the rest. No pressure, just good communication and respectful interactions. As a first time new car buyer, I was very nervous about the whole process. I knew what I wanted and we cut the B.S. and went straight to figuring out how to serve my needs. I got frustrated with the multiple phone calls and emails each day from other dealers pressuring me to come in. Abe just answered questions, provided information in a timely and helpful manner, and made the experience feel like a positive exchange instead of a desperate grab to reach numbers. And... the car is amazing. I love it!

Great Experience! I would recommend Mazda Of Orange 100%! My salesman Chuck was great! Ask for him and he'll take car of you! Also Paul did a great job! Thanks for everything!

Deserves no stars. Rude and lazy salespeople. Would never recommend this dealer and I will never return. As we pulled up the floor was full of salespeople but they all just stood around while we looked for the car we came to see.

We buy a used corolla 2016 I drive 5 mile from de dealer was 3 time the price higher ok,when I go on the freeway almost have a crush with a trailer so come back and returned that piece of garbage used cars in here are a mess worst worst dealer in California for sure I didn t recommend this place to no body they don t even care your life when sell a used cars

Do you feel lost in the fast paced world of today? Does the modern world of the internet scare you? Then Ford & Mazda of Orange is for you! You might be looking for a car, and come across their ad on one of the myriad of websites they push their cars. You might get excited - call ahead to check it out, confirm the price, arrange to pay IN CASH, and then drive FIFTY MILES to get to them. The vehicle might turn out to be all you hoped, and the salesman might even take you back to begin what should be an incredibly easy transaction. BUT, never fear - they know how to keep things old school.

Yes, their finance managers will appear shortly, and summarily inform you that they have no intent of honoring the price you found - they'll even mock the ad when you show it to them! And they will inform you that you also have no choice about buying the $900 security system they installed! Lucky duck - you get to pay over $2000 more than the advertised price!

Or, you know...walk away, and teach them why the internet matters. Seriously - companies spend money on fixing their online presence - they could just hire better people, and make the entire process better. Hardest part is: my family needed this vehicle, and it really was perfect (at the right price). If they would honor their advertised price and agree to remove the equipment THEY put on the van, I'd still buy it.

But that's not gonna happen, because, as the manager told me, "we don't do this for the money!" Right...which is why you're trying to screw me over for an additional $2000. Stay classy, Ford & Mazda of Orange!

Updating a previous review. The dealership now uses Lyft for shuttling customers and I love it! The car wash still has a lot of room for improvement.

Great place to lease or buy a car. Always friendly and helpful. I am a frequent customer there for purchases and service.

i was so grateful for our experience with nery and the entire process. i thought i would be overwhelmed by the process but honestly it was so good.....
nery guided me through my options and was available at each question and concern....
i would absolutely recommend this dealership to my family and my friends.

Had a good experience today at MAZDA, Gabino really took care of me to get me my new SUV.

Nice people. Prices aren't that great. Can find other cars for cheaper.

Very good dealership. I almost bought a Mazda 3 here. They have a lot of selections to choose from.