Alure Home Improvements Reviews

They were supposed to get back to our agent to answer a few questions and they never did. My agent called everal times and still, they never replied.

On time and on price as promised. The two workmen who came to the house just completed a smooth process end to end.

Alure did my siding and replaced all my windows in August 2018. Everyone, from Bob the salesman, Brian the project manager, and all the workers, did an excellent job. All were very professional. Then in January of 2020 I got a small leak in my roof. I don't even know if it was related to Alure's work. I called them and they fixed the leak two years later, no questions asked. Augie then fixed the sheetrock and painted the ceiling. Very impressed how they stand behind there work. I highly recommend Alure to anyone who needs Home Improvement work. Jim McQuade

Words can not express the continued level of disappointment felt at the poor quality of work performed by this company. 20 years ago after my father died my mom hired Alure to make some modifications to the house. Not one thing was done with quality workmanship in mind but at the time they kept coming back to fix what was wrong so she was willing to give them the benefit. A few years later she hired them again to put a sunroom off of her bedroom. Nothing but issues to the point where she finally stopped calling them back - too frustrating. I just had to fix the molding in the corning sunroom and am appalled at the quality of what was done in there. Not one piece of molding is continuous. It looks as thought it was pieced together with scraps and considering the high cost for this job I'm truly feel that she was taken advantage of and i havent even mentioned the horrible roof job they did which she had to pay someone else to fix. Although so much time has passed, I get so upset to realize how much money she wasted on the sub-par work performed by this company. Money she thought she was investing in improving her home only to have to continuously hire and pay more to get fixed. Its disgraceful how they treat customers they can take advantage of; those who truly need a reputable company to provide quality work.

Alure did an absolutely beautiful job on our sunroom. We LOVE it and are spending most of our time in it. RJ, the installer, was exceptional. He worked closely with us throughout the building phase, answering all of our questions, making adjustments when we requested them, and being a true craftsman. Frank, the supervisor, has been completely responsive and helpful throughout the entire process. We have very much enjoyed working with him. Definitely go with Alure!

I just had my kitchen redone. I chose Alure because I knew they had experience with handicap renovations. They did not disappoint!!!!!!
The disigner, Susan Bercarich, was so knowlegable and helpful. Always trying to think what would be the best available option for my needs as a wheelchair dependent person. She spent a lot of time with me and was
extremely patient and kind. Our Project Manager, Matthew Donofrio, was a pleasure to work with. Always trying to be accommodating scheduling work and taking care of whatever issues came up. He always took responsablity and assured us that it will be taken care of so we didn't have to worry about things. He was in charge and made things smooth and simple for us. I would highly recommend Alure Home Improvements!

Alure did the siding on our home we couldn t be more pleased. From the start with Bob The salesman helped with the estimate which was fantastic to omar in design center making my ideas come to life to Tim Olsen who checked on project to make sure all our concerns were taken care of which by the way were very few to the workers Elmer sr and Elmer jr who worked so hard and always with a smile we love how our home turned out.

My husband and I wanted to have our home resided and Alure was recommended to us. Paul was a great rep, he listened to what we wanted, made great suggestions and was very thorough and professional. We loved the virtual rendering which helped us make a decision on color and trim. Dominic oversaw our project and made sure every detail was perfect. The workmen were so neat, no construction debris or squashed plants. They were real perfectionists when applying the siding and trim. Alure gave us a great team and provided excellent workmanship and customer service.

Can't thank the Alure Team enough for their professionalism and responsiveness, especially during these difficult times. In short, they were great, from start to finish, the porch columns look fantastic!!! Thanks again guys, Mike F.

We just completed our second project with Alure Home Improvement, and are planning on a third. We chose Alure to do the kitchen remodel because ,as expected, they finished when they said they would and the quality of the job was excellent. Did it go perfectly? Of course not, does anything? But any concerns were addressed by the project manager, Joe Russo quickly and completely. Billy Coen worked with us in our home to create my ideal kitchen, plenty of storage and workspace, with the exact finishes I was hoping for. On to our next Alure project!

We had a great experience with Alure. From the moment we walked in to the showroom and were greeted by the receptionist, we felt like we were valued customers. We immediately clicked with our salesperson Greg Griffin who happened to be walking by at the moment and set up an in-home appointment for the following week.

Greg arrived on time and with all the tools for the meeting, including samples of product that we could touch and imagine in our home. Greg stayed with us for four hours and by the end of the meeting, we had a price, a computerized rough of our new kitchen and a financing agreement.

In short order, several members of the Alure team called and introduced themselves including Justin Bouchard, our project manager. Justin was outstanding. He was always professional and returned our calls in a very timely manner. Any question or request we had was met and we could not recommend him any higher.

We had a few bumps along the way including permit issues with our town, however they were resolved fairly quickly and we were back on track in a reasonable time. Both Justin and Greg were constantly in contact with us throughout and kept us apprised of developments in the project.

The professionalism of the tradespeople was outstanding. We were exceptionally impressed with the Tim the Tile Guy and Ozzy the Floor Wizard (my nicknames for them). Their work was absolutely impeccable.

All in all, we were very pleased with Alure and we have the most beautiful kitchen to enjoy for many years to come.

Thank you Alure and All its employees!!! You are all phenomenal!!!

It started with my designer, Chris Ann O'Neill and together our vision came to life.

So excited! Having my previous project manager, Joe Russo was a huge plus, as he was very responsive.

My contact team, Patricia Tallini and Rob Weiss, were always touching base making sure to keep me abreast of when and what was happening throughout.

The demo team, plumbers and electricians were so efficient and tidy. They were literally in and out wi th out a trace.

My tile guys, Froylan and Pablo...WOW! Their accuracy and passion are evident, and they were a pleasure to work with. These guys certainly know their craft.

I can wait for my final reveal! I have never stopped raving about Alure since my kitchen project a few years ago, and will continue to share my excitement about my beautiful new bathroom!

JOB WELL DONE BY ALL!

Respectfully,
Loyal Client
MA Sulzer, Freeport

I am happy to say that Alure stands by their work. We had a problem with our sunroom that leaked and that worked quickly and seamlessly to fix it. Thank you

I cannot say enough positive things about Alure. We hired them several years ago to redo our kitchen, bathrooms, windows and siding. They are worth every penny; their expertise, efficiency, reliability and talent combine to make them a superior company. From the beginning of the design work to the conclusion of every project, we felt confident that we were in the best of hands.

i would like to tell you about my experience with Alure Home Improvements. My husband and I had Alure do siding and a new roof on our house about 8 years ago, The workers came when they told me they would be here to start. Very friendly and when they where done you wouldn't even know they where here... My property was spotless ! We where so pleased with the work we had them come back last year and do all new windows and a sliding door of the kitchen. Again everything was spotless, workers where friendly. We couldn't ask for more ! I have recommended Alure to my friends and they have had siding and windows done too and where very pleased.

Windows and roof

Feb 03, 2019 by Donna Paulsen
I needed to replace my windows, roof and gutters. I contacted Alure for an in home estimate. During the meeting I was provided with different options at competitive pricing. Each proposal was explained in great detail enabling me to make an informed decision . My windows make such a huge difference in keeping the cold out and look amazing. I was also able to pick the color for my roof from a wide selection. I was very pleased with the quality of the materials and the professional installation. Both projects took one day each to complete. The installation and clean up were awesome. The attention to details is always desired but seldom delivered. Not the case with my dealings with Alure. From my initial phone call to the project completion I received the utmost courtesy and professional experience. If you are looking to make improvements to your home and to not get ripped off with hidden costs, I would definitely recommend a call to Alure. I could not be more satisfied with my experience with Alure Home Improvements.

I can't say enough good things about this company!

In the spring, we contacted them to do a major kitchen renovation, which involved removing a wall, gutting and reframing the old kitchen and dining area, putting in and finishing a new wood floor, and installing all new cabinets, countertops, and appliances. Two designers came to our home to give us a rough estimate and plan for the renovation. We told them that we had plans to go away in July, and that we were entertaining house guests the following week, so we needed the job done by the 11th. They said it could be done, and so we signed on.

The following week, we went to their showroom, and what a pleasure it was to have samples of cabinets, countertops, backsplashes, etc. all in one place! We gave our designer a budget figure for what we could afford, and she spent hours with us picking out everything, and meeting our exact budget figure. After a second visit to the showroom, we had everything finalized.

A few weeks later, cabinets were delivered, a demolition crew arrived to begin the work, followed by framers, carpenters, plumbers, and electricians. Each time a work crew came to our house, our project manager was there to make sure all went according to plan. He coordinated everything, including working with the appliance store to arrange for timely delivery of the new refrigerator, range, and microwave we ordered. In addition, our designer came back periodically to make sure we were happy with the progress of the work, even though her work was already completed.

By the beginning of July, everything began to come together, and it was beginning to look like the kitchen we dreamed of. Within a few days, the kitchen was usable, and the only major work to be done was to stain and finish the floor. After that was done, the carpenters returned to clean up our "punch list" of minor details to be completed. They did everything - and did it well - ON JULY 11!

If you are looking for a company that handles and coordinates every phase of your renovation, then Alure is for you.

Excellent business, stand behind their products that they sell . Would recommend to EVERYONE !!!!

I had 2 bathrooms remodeled in my home. All of the work was finished on time and is amazing. Andrewz the installer was amazing and extremely friendly and professional. the office checked with me every evening to ensure the work was progressing on time and to ask if I had questions or complaints. I would use Alure for any work I need in the future. Thank you for a job well done.

We had our kitchen completely redesigned by Mary Lotardo of Alure. Mary gave us five times the amount of cabinets we had before and they are all accessible. Previously my overhead cabinets were over the refrigerator and only reachable from a stepstool and the other was over the stove so I had to be careful not to set myself on fire. Dave Weber, the job supervisor kept things moving along. All of the people who worked on our kitchen were pleasant and very professional. My friends and neighbors were amazed at my kitchen s transformation. I would not hesitate to use Alure again for any job.

Alure Home Improvements is the premier home improvement company. Nobody does it better from start to finish and beyond. They make the process of renovation as comfortable as possible by taking the needs and lifestyle of their client into consideration. Your project is completely explained, all components of your design are brought to your home for your selection, your timeline of the work is outlined for you, all workers that enter your home are trustworthy and professional, your home is left clean after each day of renovation .When your project is complete, Alure provides a cleaning company to remove all dust and make it ready for painting and decorating. Alure thinks of everything . The most impressive part of Alure is that they do not rest until their client is completely satisfied. They really care about who they serve. They have been in business for a very long time, and these are some of the reasons why. They always return your phone calls, and everyone that I ever talked to or dealt with always makes you feel special, and that your project is their top priority. They really go above and beyond to give you your dream house! And they absolutely made our dreams a reality! Life is a team sport ! Sal Ferro, owner/CEO has put together a winning team.Thank you , Alure! There is no other company out there that does what you do!!

After doing more research than I've ever done for anything in my life, we ended up going with Alure for our Kitchen renovation. There were a few things that were very important to us Design, budget, and time. When their designer Christina came to our home, I knew we were working with the right team. I use the word team for a reason. This wasn't just one of those sit down with a contractor and he promises you the world and then you get upcharged for every little thing. We designed a kitchen that we loved, Alure kept us in our budget, and once the project began the project ran on time like a well-oiled machine. Also, our kitchen ended up winning multiple awards for design. We were so happy with the work that was done and how the job was done, we're going to start sitting down in the fall to discuss a bathroom remodel.

We have done a major kitchen renovation and a major basement overhaul with Alure and we are so excited to start our master bathroom project with Marilou Arcuri. They are so easy to work with, guiding us through the complex process from start to finish.

Truly an amazing job by real professionals. Their team led by Timothy Olsen went above and beyond to make sure that I was thrilled with their work. I would highly recommend them for any future jobs. Thank u again Tim for all your help-Alex G

It was truly a pleasure having Alure remodel our kitchen this summer. Our salesman was amazing and so supportive by helping us with all of our selections. The project manager, who was a great guy, came to our house daily to check on the work and make sure everything was going as planned. We also received a phone call each evening to let us know what to expect the next day. The contractors they used throughout the job were all skilled craftsman, very polite and cleaned up daily.
Our kitchen came out beautiful, it got done as scheduled and we love it!.
Thank you, Alure and to all your professional employees, we couldn't be happier.
We will gladly recommend Alure to everyone!

We recently completed a remodel of our two upstairs bathrooms and couldn t be happier with the finished product! Our designer Liz Clemens was patient and helpful throughout the selection process. Our project manager Sal Vines was always available with any questions and it was clear that our satisfaction was their top priority. We heard about Alure from friends who are satisfied customers, and we now recommend them to our friends! As we embark on a kitchen remodel and construction of an in-law suite, we look forward to working with the fine team at Alure once again.

Alure came highly recommended to us and once we met with them we knew why. Not only do they do gorgeous work, but their staff is second to none! We had our bathroom remodeled and couldn t be happier. Their team is amazing and everyone was so helpful throughout the entire process. From beginning to end it was a wonderful experience. Thank you to all involved! Alure exceeded all of our expectations and will be the only company we work with from now on! We have nothing but praise for the outstanding work they did and will continue to recommend them to everyone we know. It doesn t get any better than Alure!

It was approximately year ago when we decided to remodel our basement. We have over 2000 feet of living space so we were very diligent and discriminating when selecting the right company for the work. My wife Michelle and I began investigating independently to search the internet and local listings, for the best and most well reviewed company. Ironically when we were both done looking, we arrived at the same company- Alure Home Improvements! This made the decision a little easier. Nonetheless, we still interviewed three companies which included Alure, just to get different perspectives and costs. The education once again lead us right back to Alure as our selected establishment to complete our project.
We were first introduced to Greg, the sales director who was the individual we maintained close contact with throughout the project. He explained every detail of the construction, how it would progress, and who our remaining contacts would be. We then were invited to their beautiful showroom and began selecting the initial materials needed for the job. Greg was there every step of the way. He was patient and sincere about his opinions In selecting The appropriate materials that suited our taste.
Greg was also instrumental in the design of the project, and worked extremely well with Michelle in modifying any ideas through the construction that made sense as itA scale developed. Greg was a true gentlemen and professional, and was always responsive as well as extremely fair in assessing the overall cost of the project.
He was a true pleasure to work with. Even after we completed the project, Greg was there to make sure everything came out to our satisfaction.
Jimmy, was the foreman on the project overseeing the entire day to day construction project , and we remained in touch several times each week, and even daily when it called for it. I simply cannot say enough about this individual. He was so passionate and caring about our venture, we actually felt that we were his only clients while working together. He never let us down. If there was a question, he answered it? If there was a concern he addressed it? Many times he would do this with Greg s collaboration and experience . This made Michelle and I feel very comfortable and we
always knew that no matter what situation were faced with, it was going to get resolved with little to no stress. This is exactly what you pay for- that is, leaving it to the professionals who do this day in and day out to work it out. Working with Jimmy was like working with a family member in the industry- we were extremely fortunate he was assigned to our project. Alure is very lucky to have such an honorable, experienced, and caring individual working for them. He is an asset to their organization.
When you have a project of this magnitude, it would be unrealistic to assume everything will go smoothly. We definitely had some minor issues, but none that Alure , and specifically Greg and Jimmy with their crew , couldn t resolve and expedite to continue the process. They always managed to do it with a smile and with confidence. The crew would arrive each morning sharply at 8am as discussed.
We have absolutely no regrets about using Alure and would highly recommend them to any one.
In fact, even after the project was completed, we were so impressed with the quality of the work, that we called them back to do additional projects on the house- I think the biggest complement we could give them.
Lastly, I want to mention Joanne, the financial coordinator. Joanne was always very clear and accommodating throughout the process. I want to thank her for the diligence in keeping track of all the different entities involved in the construction project.
In the end, the basement was completed and came out spectacular! It actually exceeded our expectations, which is saying a lot.We received our certificate of occupancy a few days ago, and feel really good that we did this according the the letter of the law and know that each stage was inspected and approved.

Very kewl Food was awesome.We had a great time.Booked a Appointment with Bill.for a bathroom great guy very helpful.
Everyone was super friendly.

We had our consultation with Mr. Jeff Surdi on Sunday June 23, 2019. Jeff came highly recommended by my coworkers who are all raving about his knowledge. The entire process was explained throughly with utmost professionalism and enthusiasm, Every question was answered in detailed. I will update all after our windows are replaced. Thank you Jeff for coming out on your day off. Much appreciated!!!

Windows replacement!!! We had our consultation with Mr. Jeff Surdi who assured us we were going to be happy with our choice of using Alure. We are ecstatic with our new windows and sliding doors. Mr. Tim Olsen, our project manager, was absolutely amazing keeping me informed of when the order was placed for the windows and provided weekly updates on the arrival of the windows from the factory. Tom and Jim were excellent doing the actual installation. All my questions were answered. Tim also did a walk through upon completion of which we really appreciated as it shows this company is customer focused!!! I will be using Alure again in the future!!! We cannot thank Jeff, Tim, Tom, and Jim for the awesome transformation of our house!!!

had 2 casement windows installed the job went excellent the guys were excellent and the windows look great

I've been working with Jeff Surdi @ Alure to get new windows at my mom's house. I live in Arizona and my mom is on Long Island. He's really informative and made the best recommendations to fit her needs. My mom felt really comfortable talking with him and he took the time to explain everything to her..he was very patient. He's also been keeping me in the loop with full details at every step. I highly recommend Jeff & Alure.

My husband and I have been through the process of speaking to MANY contractors around doing minor work on our home. We found that many companies did not want to be bothered with the small jobs unless they could get the bigger ones potentially down the line. So many never called back or even bothered to send the quote they discussed with us. We ran into Alure at the Long Beach Fair and spoke to them thinking it would be the same experience. They set up and appointment on the spot and Alure was available within 24 hours to visit. This has NOT been the norm. We have set up appointments for people to show up late or not at all. From the start we knew that John was honest, upfront and compassionate, He listened to my husbands ideas, inserted his and gave multiple options. One of the very best parts was that he provided a quote on the spot. AMAZING! No other company has come close to this service. When we finally signed the deal, we felt like we were working with a trusted family member or friend, not someone looking to make a buck. WE love Alure! We are excited to complete our project and do more work with them! JOHN is the very best!

I recently finished my basement. Owens Corning materials are very quiet and looks high quality. Much better than a dry wall. Brendan and the team have done a great job. The work was very professional, clean and neat, and I felt respected by everyone in the team. The work was completed one day earlier than scheduled. Fully recommended!!

First, I would like to say, if I could give Alure a hundred stars on here, I would! My husband and I just completed a kitchen renovation with them in May and they are AMAZING! From the start of the project with our designer Anthony Trozzo who worked with me designing the kitchen and figuring out how everything would fit in. He answered all my questions and was a pleasure to work with. We were assigned Sal Vines as our project manager who is outstanding and also a pleasure to work with! Sal told me what would happen every step of the way and what days the workers would be here. Keeping in contact with me by phone and text and showing up several times to make sure the work was being done correctly. He also answered every question that I had. The kitchen was completed in a little over a month and is absolutely gorgeous. Alure does everything right and are total professionals. Thank you Sal, Anthony and the whole Alure team for building me my dream kitchen! I highly recommend Alure to anyone who is looking to do renovations, you will not be sorry, they are fabulous!

All promises for service were kept. Every contractor was on-time, competent, clean & courteous. We had two follow-up items that we reported after the initial work was done on our bathroom. Both problems were fixed the following morning.

While everyone of Alure s folks were great, a special thank you to our project manager - Joe Russo - who was extremely responsive & thorough. Our chief carpenter - Fred & his wife Elizabeth - were without equal. Great ideas & advice and so pleasant to deal with.

All around great experience with Alure.

Alure worked with me from day one after my family and I were hit by Sandy. Not only did they deal with the insurance company and walk me through everything, but everyone in that company, no matter where I was along in the process in fixing my home went above and beyond in the personal attention given to us. They truly cared and truly wanted to help my famliy and I get "back to normal" asap. Everyone that came to my house was respectful, curteous and professional. Even with all the little changes I gave them along the way, they never made me feel bad and always made me feel that they were more than happy to do whatever it took to get our family the results we wanted. They did an unbelievable, OUTSTANDING job in remodeling our basement and den! And the icing on the cake was (just to tell you the kind of person that runs this company from the top) owner Sal Fero went out of his way to help secure resources for the remaining money we needed to fix our bulkhead which was NOT being covered by the insurance company. This was something they didn't have to do, but did anyway and we are eternally grateful! Even after their incredible work was done, I was given follow-up phone calls to make sure that I was satisfied with what they had done and if they needed me to come back for anything...which I didn't.... every detail was taken care of! Their customer service and their craftmenship were second to none! I would hire this company again for anything I need and encourage you to do the same!! They fully understood what I needed and wanted...and OVERdelieverd! Big kudos to the team at Alure!!!

My exterior siding and doors were done 25 years ago. It was literately falling apart. But do to the bad experience with the company 25 years ago I was nervous with hiring the right company. After receiving multiple quotes to replace my siding and doors I decided to go with Alure. My exterior design consultant Paul Abriola was wonderful.
He arrived to my house on time with the tools for the meeting including samples of the siding and pictures of the doors.
Paul was kind and understood my nervousness and reassured me that the job would go fine. He guided me through each step of the project.
The job was done in 5 days and I couldn t be happier. The price was fair. I also would like to thank Tim Olsen the production supervisor and Jeremiah and his crew who worked hard on my house. But most of all a big thanks to Paul Abriola to get me through this job.
I would have no problem using Alure for my next project. THANK YOU!!!

I would warn people not to use this company. they bully people who write negative reviews including questioning their integrity - accusing them of doing it for the money etc and for what they charge they don't even have an electrician and I was asked to find one myself. also unwilling to move large appliances and felt like haggling just to get them to agree to move a stove.

I recently had work done in my home by Alure. Everyone I worked with was professional as well as warm and knowledgeable. My designer Blythe spent hours with us designing my whole bathroom and laundry room. Her ideas were spot on. I was looking for someone to bounce ideas off of and to tell me when something wouldn't work. Blythe did all that plus some. Even during the project she went above and beyond helping me with anything from color choice to hardware and beyond. Alure is a one stop shop which took away every ounce of stress. The whole project was effortless for me, the prices were incredible, and everything looks gorgeous! I can't wait for them to redo my basement and fireplace! I highly recommend this company for any work in your home!

We had a great experience with Alure re-siding our house with vinyl siding. It came out beautiful with a high level of craftsmanship. Pleasant and stress-free customer service experience from Sales with Jonathan Gilbert to Project Management with Tim Olsen. Thanks again!

I was referred by my brother who used Alure to dowork at his house. We needed a new roof and Mike Serra came over and spoke to us aboutthe job and the quality of the shingle and the warranty. We signed the contract and they did and excellent job, only took one day to complete. I recently called them back to do more work on my house which included new vinyl siding on the front and back along with the eaves. They also create a new overhang for my backdoor and showed me images so I could see how it was going to look. They are very neat and thourough when the job is finished you would never no they were there.

I have recommanded 2 more of my neighbors to use Alure because of the quality of there workmanship. I hope they have the same great experience as I have had.

I need a new patio door and Mike told me about the security features the door comes with along with the R-Valve of the glass. They will be coming back to do this some later this year.

Everyone is very freindly and ther is no high pressure sales and they follow up once the job is completed to see if you are satisfied with the work.

Alure recently ripped off my old roof and installed a new roof. Time from
quote to job completion was 10 days. Project was completed in less than one day. Latest materials were used and installers were professional. Jonathon & Tim were friendly and made sure I was satisfied with the project. I would strongly recommend Alure to all homeowners.

I do not recommend using Alure. They failed to comply with the New York State chimney code. Issue was raised with them on December 14 and December 18 but they did nothing to correct the situation. I incurred additional costs to get the chimney up to code set by New York State.
In addition, they designed a split level heating system that they attempted 4 times to correct until I gave up and had a 3rd party plumber and electrician hired to correct their design additional costs incurred.

After a bathroom remodel 2 years ago we returned to Alure to have our house siding replaced. We couldn't be more pleased!
Everybody we had the pleasure to deal with was superlative. Bob Sansivero-Sales, Omar-Design, Tim Olsen-Project manager and Elmer and son-Installation.
We love the finished job, the product used, the price and the personal attention. Thank you Alure Team for a job well done!

I had Allure do my roof a few years back and service was great. I am writing this review now because I sold my house and needed to show for tax purposes the roof I put on the old house. I contacted Allure and they were able to provide me with a document to support this item. I wished they were in my current state of TN. Keep up the great customer service.

I recently was in the market for replacement windows and was very confused on which windows to buy. I called a couple of companies that I found in the newspaper and was totally dismayed with their salesmen, they didn't seem knowledgeable and left me still wondering if I should buy the cheapest or most expensive I was almost ready to give up but decided to try one more time. I saw an Ad for Alure Home Improvements and gave them a call, I am so glad I did. When my salesman came to my home he introduced himself as Mateo. I soon found out that he wasn't just another salesman, but a master carpenter who gave me knowledge of not only the windows I wanted but everything else I asked him about my house. There never was any pressure and all my questions were answered in a professional and friendly manner. Mateo was right, Alure made sure that every step of the way I had a wonderful experience, from the salesman to the project manager to the installer great service before and after the work completed. I wouldn't hesitate a second to hire Alure again, and when I'm ready to do more work on my home I'll call Alure and ask for Mateo to come and explain everything about my next home improvement project. I know I will be using them again. Great job!

We scheduled an appointment for an estimate and had to wait 3 weeks for it. My husband and I both took off work to be home, as they require all homeowners to be present at the time of the estimate. Our appointment was for 3:30. I waiting until 4 to call and see when they would be coming. Nobody at Alure had an explanation and weren t sure why nobody showed up. They did say we are on the schedule and they apologized and offered to reschedule. Very frustrating when you take time out of a hectic schedule for a no show! Not a good start.

Stay far way!!!!! You have been warned. The 1st questions to ask them, if you dare to stop in to see them, to see if they use sub contractors. They will tell you no but I don't even think Alure owns a hammer. Trucks pull up to your house and there is a sign on the door that says Alure that is a magnetic sign that comes off when they go to another job. The gentlemen that come out of those trucks don't even speak English except for one. One worker got hurt and started bleeding when I wanted to call an ambulance they told me no please don't call but I was concerned because of all the blood so I told him I called any way. He went running off. One of the workers told me he was not a legal citizen that why he ran off.They engage in a bait and switch of products. If you question them about anything they turn in to trail lawyers telling the customer that they are wrong and Alure is right. We had a manger on the project Dom don't want to mention his last name on a public website but during the construction he quit half way through the construction but he was telling me every shady thing that Alure does. The work they do is shoddy and unacceptable. People walk up to my house and ask who did the work it looks so bad I say Alure. Than they ask why don't they come back to fix it and I tell them they won't there is nothing they can do and I have to live with it. So please do your self a favor and stay far far away. If you do use them print this out and keep it as a reminder I will bet 80% of the time I will be correct. Sal don't even try to respond you are the biggest lawyer of them all trying to turn everything around In your favor. I look forward to seeing you in court. They would get no stars but you can't do that. Please do your self a favor and stay away.

I have just signed up to have work done on the roof of my home. Although the work has not been done yet, everything leading up to the actual procedure was SUPERB!
Both Janice and Chris, the project designers were thorough, completely professional and very patient in explaining what would be done, how it would be done and possible problems that would change the final price. The reason my wife and I initially signed up with Alure was my daugher who had and is having work done.
When the Alure personnel state that if there is a problem they will fix it, they are stating the truth. When a problem arose with one of the projects at my daugher's house, it was dealt with before my daughter and her husband even came down to the main office to voice their complaint. This indicates that Alure is reliable and certainly stands behind their work. I would recommend Alure to anyone contemplating any home improvement project!
Robert A. Pollack

I Called for a estimate on a bathroom.Alure home improvement came to my home to look at the bathroom.2 weeks later they started the job.1 guy came in a caravan and 2 guys came in a white van.with no name on the van.I ask them for id.and didn't have nothing that said Alure home improvement.so i called the office and they said these guys work for them.They started breaking the tile walls and 5 minutes later they broke a water line.and i shut off the main valve and told them to leave.1 of the guys started talking to me.and i ask him if he was licensed to do this work.and he told me we are outside contractors hired by Alure Home improvements..Alure Home Improvements gives the estimate.But Hires outside contractors to do the work.

Alure did a excellent job on my kitchen and now about to do my bathroom. They are nice people and go the extra mile to make you happy

Had a very good experience with this company with my kitchen renewal. . Rich Reese the salesman we dealt with was very informative and helpful. Even during COVID Rich reached out to us to check on us as we waited for them to reopen. Emilio the project manager was always there and answered any questions or concerns I had immediately. All workers were polite and cleaned up after each day. Would highly recommend this company for any of your home improvements

Installed sliding doors. Bumpy start with project manager, but was rectified and installation came out great! Thank you. Frank was most helpful.

I had my bathroom completely re-done .The project manager Joe Russo was phenomenal .He was knowledgeable, helpful,accommodating and went above and beyond to ensure that I was happy.Pablo who did my tile was artistic, careful and meticulous .Both men especially Joe are assets to Alure home improvements.Kudos gentleman for a job well done.

My basement has been a "hot mess" for the past six years when I decided I wanted to utilize it for more than storage. Along came Alure and talk about an extreme makeover.

I cannot believe the transformation. This is a space that will literally knock your socks off! And now that we're decorating it I know I will enjoy it for many years to come. It is truly worthy of a layout in a magazine.

The job was done quickly, cleanly and professionally. Instead of saying "Move that bus!" I'm saying "Open the door!"

Magnificent.

OMG !!! - ALURE did such a fantastic job in renovating our Cedarhurst bathroom - it was sooo beautiful my wife wouldn't let me use it for a month. See the before and after photos below - Hard to believe it's the same space. Special thanks to Marilou Arcuri for the design and guidance. And thanks to Joe Russo, Joe Capobianco and the Alure craftsmen for taking such care in creating the new bathroom and protecting the rest of the home throughout the project.

We chose allure for our bathroom renovation because we are busy people and the project was supposed to take 5 days and be made easy by Allure. It was explained to us that there are cheaper options but that you go with Allure because they guarantee the work and use skilled craftsmen. Allure did get the materials delivered on time seamlessly but we are well over a week on the project and the toilet that was installed is leaking all over the place. The plumbers came back the night we reported the issue with the toilet. The workers are nice guys, the permits were handled well. While everybody screws something up once in a while, i'm disappointed that there was no communication about this, especially now that it is over deadline. Project managers should visit more to see the progress (or lack there of) for themselves. I will post a follow up once the work is complete.

Just had my third project completed by Alure.
Reciently had recommended 2 friends & we all agree that Alure:
1-has the excellent customer service
2-does excellent work
3- will do what it takes to make their customers happy
4-they stand behind their work

from the first moment we stepped into the alure showroom my wife and i felt confident that we made the right choice picking alure to remodel our bathroom. the time blythe tract spent with us to make sure we were satisfied with every detail was amazing. we spent
quite a bit of time picking out what we wanted to remodel and make our bathroom look spectacular. blythe tract and mike kelly were exceptional in helping and guiding us in the remodeling phase. mike was there every day to make sure the job was going as planned and the different contractors were true professionals. i have had much work done on my home in the 37 years i have lived there. this group was the best. excellent work and neat. my wife and i were satisfied with the job. not one problem after the job was completed. i would definitely use them again for other home improvement jobs if the occasion arises, i am sorry that i did not use alure for previous bathroom and kitchen remodeling. thanks again alure. excellent job.

This is our second bathroom by Allure. Rocco my designer for the second time works well with my taste and allows me to upgrade as needed. Emilio project manager is spot on, and once coming out to measure he made very value added suggestions as needed. This time he actually gave me a suggestion that not only was a cost savings but made much better use of my space. I can not say enough about my contractors Adrian and Chris young guys who have an eye for design, detail and a work ethic second to none! They take pride in their craftsmanship. They all were simply amazing and we could not be happier thanks to all involved.
Sincerely,
Mike & Kelly

I did a 5 day bathroom with them over 10 years ago and it is still the best decision my family ever made. We had a horror story with our downstairs bathroom and 3 different contractors needed to come in to finish it and I went from store to More

Dave the project manager was always annoyed with his job. They did not follow what was signed on the contract. They reduced my window size in the bathroom. Dry wall contractor was in a rush and did not do the job right. There is a huge crack that stretches from one end of the wall to the other end in both bedrooms. Their foot came through the floor of the second floor and broke the ceiling of the first floor. Which caused it to brake my instruments (2 guitars). They didn t compensate for it (my loss). The only reason that I gave them two stars is that they did do my basement and did a fantastic job. Patrick was a professional project manager. He knew what we were looking for and delivered it. That s why I went back to them to do my upstairs bedroom and bathroom. They cost too much for the service they provide. I am not going to the for my kitchen and main floor renovations. I can t afford the headache.

There is not enough space here to describe the poor workmanship that I received from this company. Their attitude is that they will come in and rush through the job. Some of the contractors that they used didn't show up three times when scheduled. My 5 day bathroom took 90 days to complete and only because I had to keep on calling them. Yes, if you complain or don't like something, they will come back and fix it. But I ask you this question. How many times can you tear apart tile walls and window frames before it doesn't look like a new job any more? I am living with a crooked wall and ceiling and a cracked saddle because every time they tear it apart, it looks even worse. Every time I enter my bathroom I am disgusted. They cannot refute this. I have emails and pictures to prove how bad the job was. I would never recommend this company.
I called because they responded to my review. Lindsey was very polite and understanding, but the damage is done and there is nothing that she could do. The CEO, COO and owner did not care that I had to hire another contractor to fix their work or that I had to spend hours myself fixing their poor workmanship. This company did nothing for me. They had all of my money within three days of starting the work and I had no recourse.

A few years ago, we went into the Alure Showroom, and met our Designer, who designed our kitchen, and a few years later our bathrooms. Perfectly done, but what really sold us, was months after our kitchen was done, a small Part in our dishwasher broke, causing a small flood. After getting the dishwasher company to pay for the work, with Alure helping us get the appropriate paperwork, they redid our kitchen.

They also were responsive to all repairs based on our warrantees, and the service department was always professional.

Some of our friends loved the work so much that the booked jobs with them as well.

But the most amazing part of this, was we were awarded a free vacation to the Rivera Maya Mexico, at the Hard Rock Hotel. We had an amazing time, a special time with other people who booked jobs and staff from Alure.

I would recommend the staff, because they did a great job, and the company because they stand by the work.

Very rude salesman named Frank came to my door and would not go away. Was nasty to me when I told him that I was not looking to hire anybody.

I just had a new roof, gutters and windows installed and I had a great experience. Tim, my project manager kept me up to speed on all that was happening throughout and made sure all was done well and to our satisfaction. From the day that Kevin came and gave us an estimate, through all the paperwork and clean up and follow up at conclusion the experience has been fantastic and I highly recommend them.

Working with Alure for my kitchen and bath remodel has been a wonderful experience. Liz Clemens my designer was so patient and helpful in every aspect of the project. The professionalism of all the people involved has been superior. My project manager Sal VInes has been available and pleasant to deal with throughout. Im as happy today as I was when I began the project and think they are a great company to work with and I highly recommend them and hope to use them again in the future.

Very nice stuff. Staff seems too be nice also. The reason for two stars is for outrageous prices. I know you get what you pay for, but that doesn't mean every house is going too get a luxurious, fabulous bathroom. Sometimes you want functionality at a reasonable price.

They did a great job on my small kitchen. They maximized the space and did excellent work. The workmen were all very professional and tidy, and there was one person in charge to oversee everything.
They took care of all the permits which is a nightmare all of its own. The majority of the work took two weeks. They sent an excellent workman afterwards to check and polish off all the final details. I have to admit that I had the minimum of clean up despite the extent of the work. They took the old kitchen down to the studs so everything is brand new and up to code. I would highly recommend Alure to anyone.

My roof developed a major leak in January, and I was referred to Alure to deal with it. The initial estimate was provided by Paul Abriola, who showed up on the coldest day of the year, inspected and measured the roof, and even calculated several options for financing. He described the project in great detail down to the physical properties of the materials to be used in the construction. The roof proved to be surprisingly affordable.
A week later, the construction crew showed up at 7:30 AM under the supervision of Tim Olsen. The entire area was covered up with tarps to catch the remains of the old roof. I decided to stay inside during the project, and Mr. Olsen kept me informed about the progress of the work by phone. By noon, the project was finished, including clean-up and removal of all the debris. The new roof looks good, and should not leak for another 50 years. I am now a great fan of Alure, and can recommend this company without reservations.