Donna Sirianni Review of Alure Home Improvements
Alure worked with me from day one after my family ...
Alure worked with me from day one after my family and I were hit by Sandy. Not only did they deal with the insurance company and walk me through everything, but everyone in that company, no matter where I was along in the process in fixing my home went above and beyond in the personal attention given to us. They truly cared and truly wanted to help my famliy and I get "back to normal" asap. Everyone that came to my house was respectful, curteous and professional. Even with all the little changes I gave them along the way, they never made me feel bad and always made me feel that they were more than happy to do whatever it took to get our family the results we wanted. They did an unbelievable, OUTSTANDING job in remodeling our basement and den! And the icing on the cake was (just to tell you the kind of person that runs this company from the top) owner Sal Fero went out of his way to help secure resources for the remaining money we needed to fix our bulkhead which was NOT being covered by the insurance company. This was something they didn't have to do, but did anyway and we are eternally grateful! Even after their incredible work was done, I was given follow-up phone calls to make sure that I was satisfied with what they had done and if they needed me to come back for anything...which I didn't.... every detail was taken care of! Their customer service and their craftmenship were second to none! I would hire this company again for anything I need and encourage you to do the same!! They fully understood what I needed and wanted...and OVERdelieverd! Big kudos to the team at Alure!!!
Comments: