I came to the emergency room with chest pains. Normally I just ignore my health but my wife insisted. We were impressed with all of the doctors and nurses we met. Dr. Khan explained everything to my wife and I about what they were doing. Even the nurses had high praise for Dr. Khan. Come to find out I have Angina.
It might have been quick to get you in but the prices at this hospital are outrageous. I went in on a holiday for a infected finger and just to get it popped and relieved of pressure cost me over $1200. I was told by another company that I shouldnt do it myself. I kmow now. Plus if you dont pay your co-pay in full by 3 months they will put it in collections. So unless you have deep pockets good luck working out a payment plan with them. Id refer you across the road to the other big hospital.
Everyone made me feel comfortable as well as very informative telling me where to go what to do and they were just well organized the office was very clean the cat scan machine was very clean everything was good
Very nice staff. Everyone was courteous and professional. Facility was clean and up to date.
Used to be a good hospital. It was then obtained by alliance health. This hospital now has the worst service of any in Oklahoma City
Very professional, timely and efficient. All staff was kind, courteous and friendly! Highly recommend!
Terrible billing service. Over charged me 50.00 from my account and offered a refund. Still have not seen the refund. Very glad Intregis bought this place out but I will never use their service again.
ABLE TO BE THERE FOR MY LOVED ONE DURING OUTPATIENT SURGERY. I FELT COMFORTABLE AND WELCOMED. WAS KEPT UP TO DATE!!
Everything went smoothly. Good care, doctor visit and smooth surgery.
Their number is listed for CNA Classes, so I called them to try and make sure that it was the right number and place. The receptionist was not nice nor helpful. She just told me she doesn t know just go look at the web site for help and just hung up on me. I was calling for clarification since COVID is happening that they are still having classes. But from that conversation alone I don t want their classes if they are just going to be rude to people.
Everyone at Integris Baptist Medical Center were wonderful, from the greeter at the front door to the nurses and doctors. Very professional and friendly. I am only into day four of recovery but everything seems to be going well.
The staff was the best. I am a tetitrd Rn. People can be challenging especially if they are hurting. The nurses were super. From the ladies in the ER to the nurses on the floor
I did not like my experience at baptist integris hospital. I went anticipating intrusions so i didnt sign my name i signed no consent not agreeing to any terms conditions or services. I want to make this clear i went for an er visit and anything i agreed to was null nil and voided when i walked out the emergency room. I went vecause my health was deterorating. The doctor was rude told me he was the only doctor there so i had to take his services despite requesting a black doctor.. i m not interested in making anyone loose they job but the doctor went on to state that some unidentified person could loose they job . I have to work to. My job and medical care is just as important to me as anyone else. I am tired of harassment and intrusions. Im not willingly past present or future paticipating in anything that would intrude on my medical care. I recorded intrusions and as i informed the staff i will be filing charges. Im not dropping any. I should not have to tell anyone my life matters and i dont have the time to explain to cobdesending caucasians why my life matter. If i see or hear from any of them doctors again i will be filing charges. No means no.
Had a emergency surgery to remove a cyst I didn't know I had. The Dr. Crawford and his nursing staff were absolutely amazing!!! They took care of me as if I were the only patient there. Very respectful to my children and family. They saved my life and I am grateful. I highly recommend this hospital. Thank you so very much for your compassion and care.
Upon my return, he said he noticed the treatment was working, but would like to do another CT scan to see how I was doing compared to a year ago. He had the machine in his office, which was nice, because last time I had to drive to Niles to get my scan.
The Er and the nurses on 4 North and ICU 3rd floor were great. Best nurses and staff anywhere. The rooms were awful. Old holes in the wakks. Wallpaoer coming ofg. TVs not working. Ned to update the hispiral looks sad and uncared for. Thank God they have such a great group of nurses
the walls
Been here 25 hours and still not seen a Dr after bring diagnosed with Sepsis. ER staff was great though.
I had a good experience with my outpatient surgery at Deaconess Hospital in Oklahoma City the staff is highly professional and always treats me with respect sherri Nelson
NEVER GO TO THIS HOSPITAL UNLESS YOU STOP IN THE PARKING LOT TO GOOGLE WHERE ANOTHER ONE IS, EVEN IN AN EMERGENCY. I WILL NEVER GO TO THIS HOSPITAL OR MY FAMILY.
The nurses were exceptional!! In my my time of need..I needed empathy and they ALL were that and more!!!!
YOU GUYS WERE AWESOME!!!! A FINE WELL OILED MACHINE IS WHAT I WOULD CALL IT. DR EVANS, AWESOME!!! NEVER HAD A SURGERY LIKE THAT BUT WHOEVER THOUGHT OF IT SHOULD DEFINITELY BE
Doctors and nurses knew exactly what to do and I was in and out in no time.
I absolutely enjoyed my brief stay. The staff, nurses and doctors were top notch. Really kind and caring.
All those that helped us were very competent and knowledgeable, very professional, very considerate of special needs.
The care I received from the nursing staff was very good except for Linda, who should be fired. The doctor was a zero as she could NOT communicate and showld be fired. Check out took to long and the food I would not feed to a pig.
Convenient parking & on-time appointment time makes this an ideal location for your radiology needs.
if could leave a lower rating, I would. My husband was brought via ambulance for motorary issues (not being able to walk or grasp things).They completely ignored the issue, ran tests that were not needed, then discharged him claiming nothing is wrong. 8 days later his condition hasn't improved but declined and were headed to a neurologist via ambulance again. The on call doctor was horrible. Rude, spiteful, disrespectful and ignorant. I wouldn't go here if my life depended on it. I rate it -10 *
Didn't haf to wait long to be seen. The doctor was very thorough in finding out what was wrong. The staff was very knowledgeable and super friendly. The best service. Will go there again if needed.
Integris Expect a huge follow up regarding racism and threaten and poor experience in this horrible hospital through Advertising - Entrepreneur Ads
Their moto here is treat them and street them if you have no insurance
I went to these people for help, and I ended up feeling like a side show freak. I was hearing voices, and my daughter brought me in. I posed no threat to anyone, myself included, but they chose to call the police and have me escorted to a crisis center. I felt unrightfully judged in the Deaconess ER, but the crisis center people were kind and only wanted to help. After doing an assessment (at the crisis center), they offered for me to spend the night without being checked in as a patient. It was my choice. They also offered for me to leave at any time. Additionally, I had the option to check myself in and speak with a doctor the next day. It was all up to me. If they had found me to be dangerous or a threat to myself or anyone else, they would have had no choice but to keep me there.
Deaconess was a horrible experience with people who are ill-equipped to handle anything more serios than a skinned knee as far as I'm concerned, but I am glad they pawned me off on the police who brought me somewhere where I at least had a chance of getting the help for which I had been looking. The way the hospital handled it was scary, sneaky, and entirely unneccessary. They chose that route because not one of them was capable of making an accurate assessment of me or the situation.
There are many hospitals from which to choose. I do not recommend this one to anyone. On top of all of that, I never received a bill. I was in the midst of a psychotic break and could not work, so calling the hospital to find out about a bill was the last thing on my mind. Now, over a year later, a collectin agency contacted me and wants $2500 plus dollars for that crappy service where I was unjustly judged and sent to another facility. It does not matter if the hospital gives the worst service imaginable. We are still responsible for the bills. However, these people did not even verify my information, so I never received a statement of any kind. Once again, they have dumped their problems onto someone else. I have to deal with a collection agency, and I never even had the chance to pay the hospital.
Stay away from them. Go to mercy. They will help you without asking for your first born child as payment. They also offer charity assistance if you are uninsured, and it is very simple to apply for it. OU may have good physicians, but they are not charitable no matter how much they claim to be. The same goes for Integris.
I hope my venting does not negate the message here. I do not recommend this hospital to anyone, and whether or not I was able to share my reasoning in such a way that reinforces my recommendation, I hope that you can understand it well enough to choose better for yourselves.
I went to this hospital at about noon on a Tuesday with terrible pain on the right side of my head and throat. I filled out the form and only had to wait in the waiting room for a couple minutes which is the only reason i feel this review warrants any stars at all, seeing as i was trying to get seen ASAP. Any way, when they took me back the nurse ran through a whole slew of questions like "Are you suicidal, how is your life at home.....etc etc" totally irrelevant to my reason for going in then he hooked me up to a blood pressure cuff and just left. About 30 to 45 minutes the "Doctor" came in looked at my throat for literally one second, and stabbed me in the ear which was already in a ton of pain, also for like 1 second told me there was nothing wrong with me and that my pain was likely due my cigarette smoking that other than that there was nothing wrong with me and refused to do anything for my pain they just recommended taking Modrin or Aleve to help with the pain which i have been doing for a week with no real results and told me i should quit smoking, which again not relevant to my pain at all. youd think for having an ER that get get you in so soon they would have more time to actually examine the cause of the pain. but i guess not
Went to the ER all the nurse thought it was a good time to catch up on gossip giggle and laugh really loud while they have patients sick and in pain waiting on their help. I was there with my 2 year old who had a fever of 103.7 the doctor came in quickly let us know that he was getting her some medicine then we saw no one for almost 2 hours. They didn't order any test so we were just waiting on meds. The nurse came back and let us know that the doctor forgot to put in orders and had gone to get food. I am surprised the are still open they should have been sued so much they are out of business. They are literally playing with people's lives and the staff thinks it's funny. Glad the nurses have time to joke about who is the doctors favorite while patients young and old are suffering and in some cases dying.
I was treated very well. Everyone made me very comfortable and took very good care of me. Thank you so much.
Welcomed warmly. Check-in was friendly and quick. Brenda who did the CT scan was fantastic. Reassuring and explanations were extraordinary.
Neal in CT is wonderful. He made me feel super comfortable. I had to get stuck 4 times because my veins are hit or miss. I normally don't mind needles but the ER nurse went digging for a vein and Neal could tell it was starting to bother me so he reached over and held my hand. That simple gesture really meant a lot! PS.. I hold no grudge against the ER nurse. He was very nice and apologetic.
A fantastic experience from the receiving department to the operation room. Respect, promptness, and professionalism are what stuck up with me throughout my sinus surgery. Dr. Kaneaster is a highly competent and professional Dr.
I left Baptist Medical because they were not compassionate and lacked bed side manner.
At Alliance I was recieved with empathy, compassion and professionalism
Went to er for shortness of breath, back and rib pain on 12/23/18. I have copd, wanted to make sure i didnt have pneumonia or partial lung collapse again like I did last year. Noticed first off, no transport chairs to help bring a patient in... Got registered, noted triage nurse very short tempered. Putting shortness of breath as a problem does nothing here. After waiting and waiting and waiting i have to go use restroom, triage nurse comes back there to visitor bathroom and asks me if i took a cup, they may need urine... Ok no cups available and no sign saying that.. I told him oh well gotta go you gotta go... Get back in treatment area and wait and wait and wait. Dr walks in asks me my issue. I told her, no im usually NOT oxygen dependant but level dropping when i walk today and bad back abd rib pain... Orders chest xray, NO BLOOD WORK OR UA. Comes back tells me my xray is clear, going to give me a shot of steroid and prescription for prednisone and work release... An hour later here comes nurse with shot of solumedrol.... My kids came by then (it was my bday and they had been at mine and my twins party) 30 min go by, im really struggeling to breathe, i cant control the tremors, my bladder, cant stand much less walk, had rare adverse reaction to solumedrol. Here they come with discharge papers, my oxygen levels now bottoming out at rest... Well the effects of this drug will wear off in 3-4 hours... My daughters get up and make this dr listen to them... I am a nurse... 32 years, ive never seen treatment like this before... Will not ever go back to Deaconess, i wound up getting blood gasses and some scan and given xanax which finally stopped the tremors and i could stand and walk again... Never had xanax before. Ok so you are busy, but you dont blow off folks like that especially when the family tells you they are worse than when you came in....
3rd floor icu is amazing, great care.
4north floor is horrible, they are nice, but the care is not, they dont check on you ever, and if they do it takes them hours on in to come and check, then if you call for help it takes them hours to get there.
My father in law is there now and today we called bc he needed to be repositioned and no one ever came i had to ask 3 times before someone came and wgen i got to the nurse desk 6 people sitting there all eating.
When he first got moved to that floor they left all the sheets under him from the transfer and did not check on him for 5 hrs afterward, only came in took his vitals and left.
Would not take my dog there...
Doctors and nurses were ok. One or two could have been more caring. I set up payment that we agreed upon, they lied, now i'm paying them and their attorney. I pray for them, but i wont be back nor will i recommend
No staff during the night but 1 nurse. No washcloths or towels in my room. I have had a terrible headache since after surgery and they just sort of look at me buy don't give me anything. I feel sorry for the nurse, it's not his fault.
As a patient in waiting for gallbladder surgery right now. I was scheduled to have my surgery an hour ago at 1:30. I was told upon admission at 11:30 that my surgeon was about 30 behind, here it is, 2:55 pm and an hour n 20 minutes past my scheduled time and I'm still waiting. The staff is very unfriendly. I would not and will not recommend this place to anyone I know
Thank you 4th floor staff and ER staff for the care and the kindness I received there.
I spent five days as an inpatient recently and was very impressed. No ER wait time and great INTEGRIS doctors on call while I was there. The nurses were very attentive and caring. It s no fun being in the hospital and I hope I don t have to do it again, but if I do, I would go back to INTEGRIS Deaconess.
Came in for a gun shot wound to the leg. Doctors and nurses were great and very sweet. All around good visit considering. Dissapointed I was not prescribed anything for pain as I was told it would get bad. I had to go back at about 11:30 that night when the pain became excruciating and the Tylenol and ibuprofen werent helping at all. Was given a small prescription this time which was greatly appreciated. I ll be back (hopefully not anytime soon though haha).
I was recently a surgical patient at this facility (10/14 and 11/10) and from start to finish, the staff was amazing!
Connie was my pre-op nurse during both visits and I can not tell you enough just how appreciative I am to have been able to have her care you me. She is compassionate, informative, kind, and attentive. I don t believe I could have had a better nurse to care for me.
During the procedure, all of the staff, including the nurses, techs, and physicians were all very kind and helped keep me calm before going under. It was greatly appreciated!
Yesterday, I had an amazing recovery nurse. Unfortunately I can not remember her name, but she was amazing. For some reason, I was in a ton of pain after my hernia repair and she did everything in her power to keep me comfortable. She absolutely helped me a ton!
I truly can not thank their team enough for the amazing care and patient experience! I would definitely recommend to anyone needing any surgical procedures!!
Sent from my iPhone
Had MRI and got clean and great service. Protocol for the pandemic was met.
Caring front end staff. Excellent nurses and ER doc. Took the time to listen to the issues that brought me in and diagnosed properly and effectively.
Very, very clean facility that followed all Covid protocol.
Omg, this is the second time I go to this hospital as an emergency patient and I get attended so fast I love this hospital!
The delivery room would not induce My wife made us leave and come back when contractions are within 5 min they where 7min apart at the time
We live 1:15 min away
Just as I thought got home then came right back
Then they had nothing ready for the delivery took the anesthesiologist 3 hours to get here then they couldn't fine the doctor took another 2 hours for her to show up
Last straw was having to track them down for over 4 hours to get discharged then they couldn't find the birth certificate!!!!
Thanks for being patient and taking the time to get me fixed up. Knowing what to do and being good at priceless
My whole experience at the new Baptist was in itself great form the doctors down to the janitors. The doctors made sure I knew what was going on, and they took time to explain it. The nurses were on point providing their care. I will continue to use Deaconess as my go to hospital.
After three visits (two serious), it is clear this is the worst hospital I have visited in all of my life. Unfortuately I live closeby and this is where I am transported for serious issues. These doctors and nurses do not discuss your care with you. They will pull you through like cattle with absolutely no compassion or real concern. You are nothing to them but money. The only positive is they treat everyone equally. Nobody gets adequate treatment here.
Whet in with my left knee hurting they did x-rays nothing was broke. They told me it was a torn meniscus. Then discharged me no rap or brace.
From check in to the staff, i was overwhelmed by the kindness and concern each person displayed while i had two test done. I personally thank each one.
During an unexpected visit to baptist Portland's ER: as we were checking in and the registrar was putting our name bands on us, the nurse came to get us and take us to an ER bay. Everyone was very friendly and took the time to answer our questions, we didn't feel rushed, but they got us taken care of fast.
Did not care for what I needed. Had shortness of breath and made me walk for a while. Bad staff starting whit secretary and no interest in taking care of me .
I went to Integris Baptist i had a knot on my neck and didn't know what it was.The Nurses and Dr explained to me what it was it turned out to be a cyst.They kept me posted on how and when they were going to do the procedure.All went well Thanks to the good people at INTEGRIS.
Thank You again
Maria Martinez
You won't be disappointed and you'll see and understand why and how your donation is being used. My prayer is every child lives!
Worst hospital in the state......staff is very rude and the doctors dont care.....even heard a staff member say she was more important than a patient...... Forgot her name but she always wear color lipstick. I will not be back even if I was about to die across the street.
Seriously INTEGRIS is right around the corner its worth it and you'll get someone who actually cares
Kind and caring with excellent doctor's. My wife had great care. Thanks
Had prostate surgery on 6 2 17. Heinlen. And hixon. We're my surgeons and my my nurse on 6n was Sarah and they were all great I fealt like my daughter was my nurse taking care of me. She was excellent. Thank u for taking such good care of me
Don t ever send your love ones here for a mental evaluation! I brought my brother here to the ER thinking it d be a 72 hour hold so they could see what was causing him to think about suicide. They said he wasn t going to being to talk to anyone but I thought it was just for the first few days. I tried calling to see if he was ok but they pretended like he wasn t even there, I told them repeatedly I brought him up there myself I was there for the intake. Still nothing 2 weeks go by I call again, I get the same bull response but now they re saying they transferred him to another facility. They also told me he could have set up a password so when we called we could speak to him, THEY NEVER TOLD US THAT DURING INTAKE!!! Now his lost in the system and my whole family is worried. They won t tell us where he is or how his doing. He doesn t have insurance so they re just racking up the bill. I should have never taken him here. My mother died here 15 years ago and there was malpractice, I thought since then they had gotten better but I was so wrong.
The staff was amazing. My child had dental surgery and we were there all day. My kids didn't complain at all. The surgery went smooth and both kids back to normal mode. Our nurse Ms. Connie was an angel.
My mother was brought here by ambulance from Ada at 4:30 am, I got to hospital at 7:30am. I asked her what was said, she had no clue nobody had been in to see her, it wasn t until 9:45 a doctor came in, clueless as of what was going on as we were. So he sends her for a MRI.. it s 6:30PM, we still have not seen that doctor again. Another doctor came in about 4:30 pm and says well I came to look at your images but I don t see anything, but I think they will be removing your gall bladder, okay take care! WTF???? This place is horrible. And the nurses bless their hearts are clueless as well. Don t waste your time or money go to Oklahoma Heart Hospital, my mother will be transferring tomorrow!!
Our daughter, who is a young adult was taken there for an emergency medical situation, and when we arrived, they would tell us nothing about her condition, and would not let us see her, until she asked. They were uncaring, unsympathetic and very rude. Our daughter's life was in danger, and they did not even send a doctor, or a chaplain out to discuss her condition with us, or to even pray for us. (Isn't this a Catholic institution, and should have Chaplains on board?) They could have offered us a private consultation room, in which to wait and cry, so that we could get out of the crowded room, but instead, no words of comfort, concern or kindness was shown. The only thing they made sure they did was to give us our daughter's bill; asking for our insurance and payment! They also did not do an essential medical procedure that should have been done to make sure her life was no longer at risk, instead they assumed that she was probably fine, instead of making sure. This was the worst experience ever for hurting, concerned parents of a young adult in medical crisis!
Received Upper Endoscopy from Dr Sachdev on March 3, 2020. Procedure was scheduled for 2 pm and I was in the room ready to go at 2:02. Staff was wonderful, well organized and professional. And as usual, Dr. Sachdev was on schedule and very personable. He has been my GI doctor for years and takes wonderful care of me. I highly recommend Dr. Sachdev and Integris.
Excellent experience in healthcare! I had previously went to baptist accross the highway a few days prior and got less then half the experience i felt was nessicary for my treatment in particular. The staff all has wonderful bedside manor, they listened to me and were compassionate to my needs. In a world run by covid, I wasnt just treated like everyone else, they handled me personally and i actually had adiquate time with my docter to thoroughly look me over and discuss what i was feeling. Im sure it helped that they werent particularly busy that day, but i am eternally greatful to the ER doctor and nurses on staff that day. Thank you all!
Not a good place to go for treatment, the staff is not proactive in treating patients, and very neglectful. Had a friend who has nearly died because of the staffs incompetence. I suggest you find another hospital if you think you'll be in the hospital longer than a day or so.
Really disappointed in the ethical or rather lack of ethics in their billing practices. My primary care physician referred me there for an echo cardiagram and included my insurance information.
I checked in they copied my insurance card and said that was all they needed. Come to find out AFTER the fact they had and they knew he was an out of network doctor read the results of the test so my bill is larger than it should be.
When questioned on why they did that they said you did not ask for an interview network doctor. Why should I have to ask for that. They should give that to me automatically since they had my b insurance information not require a request for what should be a standard practice.
I have been using Deaconess forever and now am considering severing all ties with them medically if that is how they are going to treat people that do not know the double secret questions they require to get an instant network doctor
Took my son in for high fever pissible flu reinfection after a previous positive flu test a few weeks ago. They refused to test and barely took his vitals before rushing us out the door. Less than 4 hours after leaving there we were rushing back to the hospital (a different one obviously) because his fever spiked at 103.8 they tested for flu and our fears were confirmed. Would not take my dog to this hospital
An that hospital only has 2 an half stars cause it was nasty dude. There was blood on the floor in the room i was in told the nurse she said oh the house keeper must of missed that. Then asked me to put my shoes back on...um that's nasty an unsanitary!! NOBODY EVER CAME AN CLEANED IT UP!!! Mind u, both trash cans were also full almost to the point where they over flowing, dirty linen bag was over stuffed. Sharps container was full...I was pist ill never go there again. Like..trash cans in the hall ways over flowing and every thing it was a horrible experience!! The nurse also dug in my arm for about 2 mins trying to get my vein. They gave me fluids for what reason idk...left with the diagnosis of a 9mm kidney stone...smh.
These people are sadists. This receptionist was rude from the moment I walked in the door and extremely hateful when I was unable to sign my signature with a broken hand. The x-ray technician was equally as rude and impatient because I was not able to twist my arm around for her to be able to get my x-rays. The doctor forgot to call in my prescription and when I called back to the hospital to see if they could call it in I was told that I had to wait 12 hours for the doctor to come back on duty. at this point I have a broken arm and have gone more than 12 hours without pain medication. when I called back up to the hospital I was told that they would talk to her and call me back. Two hours later when I have not heard from anyone I called back up to the hospital only to have the nurse hatefully tell me that she had called me back and told me the prescription has been called in. I do not understand how this hospital is business, and will tell anybody who listens not to go there because they genuinely do not care at all about their patients.
Blacks stay away I was there they wouldn't give me meds because they was to worried about me being stuck n there lobby as if that's more important then my health I took my own IV out the nurse snatch my arm no stats really. But u have to give at lease one start to speak all black people that come don't jus want drugs we want help
I went to the emergency room per my Dr' s orders as I could not get my blood pressure down and waa having a few other symptoms as well. I saw Dr. Erik Angles. He was so compassionate, thorough and reassuring. This was completely opposite to my previous emergency room ordeal. The Deaconess Dr., staff and nurses were amazing. Thank you Dr. Angles for a positive experience.
Debbie Payne
I recently went to the ER here and the Staff were very attentive to my needs and made me feel important and I appreciate it that very much. Best of luck to the staff and keep it up with work that you do.
I came in pain and left in pain. The Dr was talking about he isn't doing another narco, when I didn't ask for another. Why would I ask for another narco when the tramadol is not even helping. No one knows this pain that I am in that I took 26 of the tramadol and it still did even help. This why people end up killing themselves for taking too much of a medication that people don't want to listen to them. The nurse was acting like I wasn't there to get help and didn't even give me what the Dr prescribed. This why people don't like this we. Patients are not trying to be mean. They are in alot of pain
I was greeted promptly and (per covid-19) had my temperature checked. I then saw the admittance receptionist who quickly had me signed in and ready. A nurse immediately placed me in an exam room and prepped me for x-ray and physician. In dealing with my mangled finger Dr. Kelso and the nursing staff were polite, professional, and did an overall superb job
Horable. Transferred in from another hospital to CCU unit. Keep asking for my top partial dentures they gave me my bottoms but didn't have the top and I was missing my backpack. No one cared. My needs were ignored. I was so frustrated. Went I went to the floor CNA gave me fresh water once during the 2 day stay on 4th floor. One CNA came through smacking and popping gum. Who in this day an age still chews with their mouth open?! I only found out about what was happening with me during report because report was done at bedside. Dr Duffie didn't see me but once for 2 minutes. No information but to tell me she was doing a Cardiologist referral. One nurse gave report as if he had done an assessment of me which he had not done. He just reported what he received in report. I never told him I had retired from nursing. I shouldn't have to say anything for you to do your job.
Cant knock the care my dad recieved. But we went to the cafeteria. Charged us 17.00 for unedible food. Except the bacon it was alright.
I will never go here again. I went in today with the most pain I have ever had in my life in my lower back flank area. it took an hour just to get in a room. another hour just to see a doctor for 2 minutes. I was almost in tears, couldn't even stand up, lay or sit without pain. she didnt even look at my back when I told her it was swollen. I ant even breathe because it is excruciating with every inhale. They gave me a shot and said its just back pain. Wrote a prescription that hasnt taken the pain away one bit. The shot has only helped temporarily. Im now awake at 3:39 am because it hurts to much to lay down. I cant even sleep it hurts so bad and they haven't helped one bit!!!!!
All the staff that attended to our son did an excellent job!! Thank you for your services!!
My daughter had a procedure and the nurses took very well care of her and made her feel comfortable. An older man who works there gave her a teddy bear! She loves it.
This place has gone down hill since I was there in September. The doctor, nurses and front desk are ridiculous and rude. They don't answer call lights and like to eat while checking on patients (one nurse in particular, night time, brown hair and glasses, she obviously hates her job). The doctor was a joke, and the blood pressure cuff that was cutting in to my grandma's arm left a skin tear that they weren't too concerned about either. It's obvious they don't have compassion for patients, to them it's just another job, another paycheck. Avoid at all costs. I also have put in a complaint with the Oklahoma State Department of Health.
Staff was friendly and helpful. I like that I was allowed to stay in my daughters room while she was in surgery rather than being moved around like other facilities!!! Nurses were caring and considerate, answered all my questions, and patient with my daughter
All the personnel we encountered were pleasant and professional. Good bedside manner. Cudos to the young lady welding the needles. Two pain-free shots.
My daughter was born here, the time and experience we had here was amazing. The staff made us feel vary "home like" comfortable. I always recommend a friend or family member to come here.
I overall was pleased with our procedure here. My son had to have dental rehabilitation done, and went under general anesthesia. The only negatives I have are even with knowing this was my 3 year old sons first ever surgery, the discharge nurse we had seemed to be having a bad/long day and let it show in how she interacted with my son. She was appearing to get very frustrated when my son was having a meltdown coming out of the anesthesia, because when he woke up neither of his parents were with him. He has always struggled with this, and they were told his nerves were high this day prior to surgery. My son was crying and screaming, and I was holding him trying to get him to calm down, but she just looked annoyed because she seemed to be training a new nurse, and it was hard to talk over my son. It also took them quite a while to get a bed rail down so I could get to my son to try to help him calm down. I get he was being a little difficult, but he s 3 years old and if a crying/screaming child who just had an hours worth of work done on both sides of his mouth, bothers you then maybe this isn t the best line of work for them.
A bit understaffed but you are twice as good as Mercy ER
Very professional staff and friendly Everything was clean and comfortable.
Very positive. Very friendly and helpful from the front desk to the imaging center. Great staff, knowledgeable and efficient!
After a week of my husband staying at this facility we found out that his medical records were never transferred. It's a suprising that we even ended up at this facility in the first place. But the first thing they did at Deaconess was gather his medical records to send back to Midwest Alliance. A+ on that one. A couple of the nurses were somewhat rude. They walk off while talking to you. And get flustered with you if you ask them any sort of question. Seems like employee moral is low. I don't know. Housekeeping came in the room on two occasions and never cleaned anything or emptied the trash.
Everything that's wrong with Healthcare in America!!!! The waiting room is nasty and smells like cigarettes, the patient rooms in the ER are repulsive!!! Dirty, grimy stained floors, open biohazard cans, cracked counters, your Insurance dollars obviously aren't being invested in the upkeep of the place!!!! Loud, yelling patients violently vomiting in the other room, the staff wasn't in a hurry to help!!! Doctors are incompetent, Med degree from the Carl's Junior down the road!!! You'd get better medical treatment in a Kennel!!! If I have a heart attack and my relatives take me to this sewer, should I die, I'd come back and haunt the hell out of them all!!!!!!!!!!
baptist.integrisok.com
