Rude manager, Online price is not what you get with you go there. Also they ran multiple hard enquires without my consent (i just signed for one enquiry). You are better of with other Chevy dealers in Twin Cities.
A great experience. I came from over 700 mile away to get a new Suburband and Bob Burke made sure to communicate well through the whole process. He had everything in line when I arrived to make it a quick sales process and get me on the road home. Thanks Jeff Belzer for getting me exactly what I was looking for at the best price anywhere!
After not buying a new car in 25 years, I was dreading the whole buying a new car experience. All my worries immediately fell by the wayside after talking to John Meyer for five minutes. His welcoming attitude paired with his sharp sense of humor was very comforting. He regularly reminded me that there was absolutely no pressure to buy anything as he was more than happy to show me around two different lots for half of his day. It was an overall great experience and I am extremely happy with the vehicle I ended up purchasing. I will be recommending John to anyone I know that's looking for a new vehicle. Thank you so much, John!
Blaine Dyson is the best car salesman I have ever had! I have purchased four cars from him because he is honest, thoughtful and fun to work with. He always makes the buying process easy and he always wears a smile.
Go elsewhere. We had a terrible experience here. Don t work with Jeff Kunshier because he is unprofessional and dishonest. After our situation management agreed to make up for Jeff s poor service but ultimately nothing was done to earn our business back. We went to a different dealer and were much happier.
Worked with Mike Voss. Would recommend his services. Knowledgable regarding the vehicle and trim lines we were considering - pointing out useful features throughout the entire time. Accommodating and understanding while we considered vehicles. Felt he was a good advocate on our behalf. Would gladly work with him again.
Easy and painless. Cannot say enough good things! Tom Gorman my sale guy was awesome.
Kyle Buro helped me with my new truck. Very knowledgeable, friendly and helpful in getting me what I needed. If your looking here, ask for help from Kyle.
Great staff. Very friendly and good customer service.
Quick and easy process with no surprises. Working with Eric was great, understanding and wanted to make sure we got exactly what we wanted with no pressure added. Highly recommended!
Best experience I've had in 50 years of buying vehicles! My salesman was Jarret Petsch. I was in a lease with another auto maker and Jeff Belzer's Chevrolet bought out my lease and got me into a new 2020 Chevy Colorado. Love it! Now I know where to go.
We came in to purchase a used Traverse. Ended up leasing a 2019 Kia Sorento. Ali Pesses was the associate we worked with. She was fantastic as was our experience at Jeff Belzer's. Thank you!
I did not buy a car here. But I do HIGHLY recommend this place for their customer service.
I bought a car from another dealership and two days later I drove from Eagan to Farmington to pick up my daughter from school. We went to put her backpack in the trunk and my whole latch broke. It jammed to the point of no return. I was on the verge of tears as I had my 14 year old, 2 year old and 6 month old in the car with me, and it wasn t safe to make a half hour drive home with my trunk broken. I had no idea what to do. I looked at google to find what was around me and found Jeff Belzers. I figured what the heck, maybe they can help me or sell me a new latch and I can have it installed. When I walked in I was greeted by two people, a woman (I didn t catch her name), and a man named Kyle Buro. I explained my situation and Kyle immediately came outside (it was snowing pretty hard) and looked at it for me. He agreed it was completely broken, and suggested I contact the dealership to replace it for me (they did!). This man went into his own truck and got bungee cords and tied my trunk down so I could make the drive home with my kids. He was so kind, and professional. He helped a random stranger when he didn t have to. If he is a reflection on this dealership, then I highly suggest you consider purchasing a vehicle here. My husband and I are going to be upgrading his vehicle next year, and we ve decided to buy with Jeff Belzers, hopefully Kyle will still be there!
Casey Kleis, 4 star all-star, helped me into a BEAUTIFUL blue Kia Niro!!! We had such a time locating just the right one, cuz they only launched this year! But with his diligence, we teamed up to find the best car for me! Belzer's has ALOT of vehicles to choose from so whatever you are looking for, they have it. A bit of a drive out there, but worth it!
Just purchased my first car through Jeff Belzers and they were nothing but kind, friendly, and EXTREMELY helpful in the process of buying a car! I felt comfortable and informed throughout the whole process! Special shout-out to Michael Voss for helping me purchase my first car as an adult :)
Revised my review down to a single star. Feel free to read below but the summary is that the dealer is dishonest, which, sadly, puts them into the category of many other dealers. If you want to have a car buying experience where you can trust the dealer and not have to worry about getting surprised--and not in a good way--then avoid Jeff Belzer's auto group.
Jeff Belzer's, through some clever slight of hand, was able to take delivery of the Cadillac ATS-V that I purchased via their Chevrolet store. They determined that the warranty had a "block" on powertrain, suspension, etc. job codes so they funneled the vehicle through their Dodge store so that they could claim to not be able to look into the warranty. The salesperson then proceeded to send me a Carfax report showing the warranty was still active (indeed, Cadillac's own website showed every component of the warranty to be active and, indeed even listed accurate warranty expiration dates, etc) so that a reasonable impression of an
active, valid warranty was created.
I'm dealing with GM to try to get the warranty block addressed though I'm not hopeful.
Brought in my trade, a 2012 Tahoe LT w/ 140,000 miles, picked out the 2017 Tahoe Premier I wanted and Jon Barrows and John 'Z' made it happen. Simple.
The customer service is absolutely terrible. They are extremely unprofessional and even when asking to speak to a manager directly they refused. They refused to give me any contact information to speak to anyone as well. The sales people don't even know what cars they have in the lot, we had to walk around and find it for them, then they ran out credit when the banks were closed. So they said they would call us in the morning instead we had to reach out though text which I realized now is extremely unprofessional. Didn't hear from them all day. I called and asked for our sales rep and the receptionist said they were busy selling hotdogs and couldn't talk to us, so we end up driving there to see what's going on and they ended up selling the car when originally told us it's held. They also give you the lowest possible trade in value as possible.
Fast service, salesman Kyle Buro was very helpful and friendly!
I had a great experience at Jeff Belzer's! Mark Legut my sales person was awesome and sold me a really sweet car. Thanks Mark!
Best car buying experience of my life! The staff at Jeff Belzer's went above and beyond. Their sales staff was both knowledgeable and honest. And their prices are by far the best around. It was truly a pleasure and I highly recommend jeff Belzer's to anyone looking for a new or used car!
Jeff Shadrick and Jeff Belzer dealership are the best of the best in the business. Jeff Shadrick cares about his customers. Jeff Belzer dealership is a family dealership that truly cares about its customers and its repeat customers. This is the best and only place to go for your vehicle.
This was my first experience with a Jeff Belzer dealership, and it was excellent from start to finish. Jacob Schlee led the effort to order and deliver my Telluride. Everything was understood up front and flowed through without surprises or changes. Thanks!
I recently purchased a car from Jeff Belzer's with the assistance of Kara. She did an excellent job of showing the vehicles I was interested in.Everything we agreed upon happened and I received a good car at a fair price. I am disappointed in the amount of time the paperwork took though but I would/will recommend purchasing a vehicle from them.
Good dealership with fair prices but if you are there in the summertime just wanting to look at cars be prepared to be chased down by salesman on golf carts.
Worked with Trisha Lemieux on buying out my lease and she was willing to work with me through a few hiccups. She made the entire purchase process very smooth. Would also like to note this dealership beat the next best dealership's financing rate by over a full percentage point. Skip haggling with less equipped, high pressure dealerships and go straight to Jeff Belzer's. Save time, save money, walk away knowing you got the best offer around.
Jason Wolske was great to work with. Made the process very easy. Thank you Jason!
Big thanks to Joe P and Rachael for going the extra mile! Took a long time to get everything just right but they both worked very hard to get a deal I was happy with. I will be back for the next vehicle.
I submitted an inquiry online about a new 2020 Ram. Within 10 minutes salesperson Jacob Schlee called me. He helped me pick out what I wanted and set up a test drive the next morning. In about an hour, I was driving it home. What a great dealership, everyone was nice, no pressure. I will get my next vehicle here also. Highly recommended. Thanks Jacob!
My dad and I came in for a 2021 Chevy trail boss and Donovan delivered! He was so awesome to work with and very efficient with getting the deal done! We couldn t be any happier! 10/10 will be back for any future purchases & will be recommending to our friends and family! Thank you again Donovan and staff for the amazing service!! Definitely worth the drive!!
Just a Dealer that s not very helpful and took all my information and ran my credit still haven t talked to anyone I was in the market for a new car and I was treated in a way that s not ok past on to salesman to salesman biggest waste of my time and I took a hit on my credit for no one to calll
Jacob was very patient with all the changes I made.
When you call this place all you get is voicemails after the receptionist.
horrible experience. my son bought a car which was in terrible conditions. the dealer make it look ok but it was in a really bad shape. they eefuswd to address the issues since they sold rhe car as is.
I bought my Challenger here two years ago. I've been very satisfied with having it serviced for oil changes and tire rotations. The service department is professional and extremely courteous. I give them five stars.
However I will not purchase another vehicle from them. Last summer my girlfriend and I went there to purchase a new Camaro for her. Belzers sales people would not let her drive one though there were multiple on the lot. When asked why, the salesperson replied he didn't know if we were serious about buying one or just wanting to take it for a ride. I asked what would make him think that and he replied, because we inquired about a four door Kia along with the Camero. There was no convincing him otherwise. They lost out on the sale of a 40k vehicle and my future business. She now drives a new Wrangler Rubicon unlimited which we purchased from a competitor.
I have purchased a number of cars in my day and worked with a lot of dealers. This was hands down the best car buying experience of my life. From start to finish, Kara, Jeff and Jeff were great. From test drives to the financing, they worked with me every step of the way. I will 100% be back when it is time to purchase a new vehicle.
Cory M
All personnel I worked with were very knowledgeable and highly committed.....I got to the dealership at 5:15 (they were closing at 5:30) and Kris, Mark and Joby stayed until 9:00 when I was able to leave with my new vehicle......very impressive and committed group.
Randy F
Thank you Jeff Belzer's and David Petryszyn! The car-buying experience at Jeff Belzer's is a very good one. My salesperson, David Petryszyn, was very knowledgeable about the various cars and SUVs I was interested in. David was professional, energetic and fun to work with. He helped walk through a couple financing options, and getting to price was fair and equitable to both parties. I'm very analytical, and David helped provide what I needed to make my decision. The experience at Jeff Belzer's was a pleasant one. I would recommend Jeff Belzer's and David Petryszyn to everyone!
Absolutely the worst sales staff in Minnesota. Planned on buying a car last week and ask to see one they said they didn't have time to show me. Wow. Go elsewhere where they want your business.
I am very happy with the experience of buying my truck from Mike Voss at Belzer's. Whether I am happy with the Truck itself, time will tell with future performance, reliability and service level.
Mike was very prompt in his email responses and had a great follow through on my questions. He was not hesitant at all to go find answers for something he did not know first hand. He also did not push something that I showed a little interest in and was willing to search for what I WAS looking for. The Finance man, Mike Gittens also was very knowledgeable and personable to work. Overall, I will buy again from Mike and Belzer's at this point.
Bob Burke as well as the other staff were very accommodating on the purchase of our hard to find 2012 Suzuki Grand Vitara.
Please save yourself the trip to this place. I have never been treated as poorly as I was at Jeff Belzer. From the salesman who didn t know anything about their inventory, to the sales manger who didn t have the guts to come out of his office and look me in the eye and tell me he couldn t sell me a truck for the price we agreed upon. Salesman and I agreed on a price and he cleared it with the sales manager . When I showed up I filled out the paperwork, the truck was ready, and before he signed it he changed his mind. Wasted a lot of time with this place. Please go ANYWHERE else. Learn from my mistakes. Bait and switch clueless salesman and terrible management.
Went to Jeff Belzer as my lease was about to expire. Was contacted prior to lease expiring by Justin Huntsman and setup appointment as I was unsure what my options would be. Ended up leasing a new 2019 Kia Sorrento, which I had previously leased a 2016 Kia Sorrento. Love the Sorrento. Customer service was great and everyone that I came into contact with was very professional. Could not have asked for a better experience.
We had a great experience buying our Sportage at this dealership. Bob Sourcheray is an excellent salesman- explained everything fully and completely and there was no pressure to buy. Bob was willing to go above and beyond for his customer. Will definitely recommend Bob to others.
Bob Soucheray and Jeff Belzer s team were great and matched credit union financing. Would recommend to a friend!
If you only read the first part of this review know that I am giving them one star because my car was broken into on their lot and according to their sales rep they have been "multiple break ins" and "its an ongoing issue".
Took my car to Jeff Belzer's in Lakeville MN get fixed and while on the lot it was broken into and stripped. Jeff Belzer's sales rep said they would "take care of me" while the police were there filing a report but the next day Jeff Belzer's called and said "pick up your car and take us to court". The "smoking gun" is that I never signed their dealership agreement that, as they states removes their responsibility, nor was I offered any type of paperwork. They told me that they did not find anything on their cameras but wont let me view the video myself. Their service/sales rep told me they have had "multiple thefts on their lot" and "its not getting any better."
I have asked for their legal department multiple times but they have refused to give me any information. The last person I have been speaking with Lyle Gilson. He told me that they stand by that they do not assume any responsibility. Again I was never offered any time of paperwork nor did I sign anything saying that they are not responsible for damage done to my vehicle while on their lot. A police case file has been opened on this theft. Which is funny because they asked me not to call the police, happy I did given the outcome.
I would like Jeff Belzer's to take ownership that they did not make me sign any paperwork and file the insurance claim through their insurance. I understand that they cant control what others do but they did not give me the proper paperwork and therefore they still hold sole responsibility. I would like the car fixed and repaired/replaced for damages done while on their lot.
I feel that the owner of this location would like to know that their employees are telling customer to "take them to court" and that they have a "string of thefts" on their lot. If they know that break ins are happening and haven't don't anything to prevent this isn't this called negligence? Again I just want the dealership to make this right and not brush it off like its not their problem.
I appreciate you reading all of this. The main point is to avoid this dealership because the sales rep told me that this is an ongoing problem so you have been warned. Please don't make the same mistake I did by trusting this "family owner dealership".
First time car buyer here with little to no credit. Upgraded from a 2002 Jeep Liberty to a 2016 Ford Fiesta. Absolute best purchase of my life. I found the car on KBB. Contacted the dealer and within a day i was test driving the vehicle! Jacob Schlee was my salesperson guiding me through my first car buying experience and i could not have asked for anyone better. He was very helpful and clear about what the different phases of buying a car entail. He was VERY patient with me while figuring out financing and insurance and provided water for me when first arriving to ease the nerves. Two things I personally noted while buying my first car. 1.) Jacob asked me if i was interested in buying anything else - i said yes but i have limited time and he completely understood and respected my request and did everything he could to get me back to my hometown on time - no up-sells, no distractions, transparent and to the point! 2.) All their cars were very reasonably priced. I got the exact car i was looking for (actually one model nicer) while still sticking to my budget! If you are looking for a New or Used vehicle i would highly recommend stopping in at Jeff Belzer's Chevrolet Dodge RAM KIA and ask for Jacob!
TL:DR Great new/used car dealership. No haggle, no BS, no price gouging. Jacob Schlee is the man you need to talk to if interested in buying a new vehicle especially if you are a first time buyer! Couldn't have asked for a more pleasurable first time experience buying a new (Used) car from a dealership. 10/10 will be recommending to family and friends
Thank you again Jeff Belzer's Chevrolet Dodge RAM KIA!
worst customer service. Brought my car to get an oil change and something always comes up. Was the first person there, they kept my car for 3 days and I had to miss two days of work because they didn t have time . Bought two vehicles from this place and that s the service I got.
I can not recommend Brandyn Lindgren enough. He was so laid back, easy to work with, and service oriented. While exciting the experience to get a new car can be a pain. Brandyn changed all of that. He also made the 40 minute drive from home worth the trip! I m confident we got a great deal and are very happy with our new Kia!! I look forward to working with this dealership exclusively in the future.
Service department / customer service is a mess, try to negotiate there website to schedule an appointment, go ahead, I dare you to try. If you call them, they have an 844 area code??? And then your more than likely going to get a voicemail. Email, someone replied to me once but than never followed up regarding a time to get my car in. Not a bad place to buy a car, but what good is the free 24,000 service plan on a new vehicle if you can't even make an appointment.
We knew what vehicle we wanted. Jeff Belzer employees worked on our behalf to get the deal done before we even arrived. We are several hours away and it was worth the drive! Highly recommend Jeff Belzer's.
I have purchase 2 new vehicles from Belzer Ford (Used to be New Prague Ford). Great Sales People, and the price was competitive. I bought for the service. That was the Mistake. Neither Ford, nor Belzer will assist on getting my car that has less than 80k miles, and has already been through 3 trans rebuilds.. Its a focus, and my wife drives it easy.. She is 40 something, and we are not 18 year old folks.
Too bad zero stars isn't possible. I went into Jeff Belzers to purchase a vehicle and was told I better act fast because another salesman had someone coming to look at the vehicle shortly after. We drove the vehicle and the air wasn't working in it, so they offered to fix it or take $1000 off. We asked them to fix it plus take $1000 off and they wouldn't accept so we left. A while later we returned to purchase the car without getting the air fixed. The salesman told us to just pay the price to get it fixed but we refused. He also kept stressing that we purchase a warranty on the car as it was being sold as-is. We decided not to do that. He had my husband drive the car again to make sure everything was working. We purchased the vehicle and not even 24 hrs later started having issues with it. We brushed it off until a few days later the vehicle wouldn't go over 15mph. I called the dealership and spoke with a manager named GARY who was absolutely no help at all. He didn't even care that I had issues and basically refused to help me. I have now figured out why the other people didn't purchase the vehicle and that is because they couldn't get it to go over 15mph so service then hooked the car up to clear the error. This is why our salesman stressed to us that we should purchase the warranty. It all makes sense and we were played well by this dealer and I am hoping no one else falls into this trap. I now have a vehicle that I just purchased that I have to stick money into because the dealer won't stand behind their cars. Pathetic if you ask me. This is more of a volume store than anything. their customer service is horrible.
Good Morning,
I was searching for a certain wrangler for the past 8 months and found one at Belzers in Lakeville. I was fortunate enough to meet a salesman named James and after an enjoyable test drive I decided it needed to be mine. Great experience up to now until I sat down in the finance office and was basically belittled for my payment choice. At one point while doing the paperwork he told me that he wasn't making a dime off of my sale and said I'm happy more people are not like you. He almost lost the sale for James with his cocky attitude. My rating is James 5 stars - Finance - 0 stars so I'm averaging it at 3 stars for the total experience.
Thanks Marty Halstead
What a poor experience for my first trip to this dealership. I had a truck picked out and was set On buying it. When I told the salesman that I wanted to have my wife come look at it the next morning, he got upset and said did you come here to buy a truck today, or do you need permission ". He wouldn t let it go, so I walked out. If he could have been patient for 12 hours, he would have sold a new truck.
I had the BEST sales person, Rachel C. She knew exactly what I wanted before I did. She took the time to get to me and my personality. And when I showed up, she asked me to come and test drive my new car! I had no idea what to expect, but I love it! The drive went smooth and I liked everything she had on the vehicle for me. She knew my style. That IS customer service! And helping me work through the amenities in the car(special name for that, that I don't remember) was John and he was very patient with showing me and making sure I knew how to work the car before I left. I didn't feel rushed at all. Best customer service ever. I went back a couple of weeks later and they still remember my name!
FALSE ADVERTISING! This place is a joke!
Don't waste your time. This was by far the most AWFUL experience I've ever had at a dealership. I was contacted by sales rep Adam Colon because I was interested in one of their 2016 Dodge Durango's listed online for $33,700. I spoke to him on the phone and a few times through email to confirm they had that pacific Durango for that sale price. I was also told there would be a payoff on my current lease to help me get into a new lease. I then made an appointment with Adam and was contacted 3 times to verify the time and day I was coming in. I drove 45min out of my way to purchase this Durango. When I got there Adam Colon was with other customers, BECAUSE he schedule 2 appointments at the same time. I was told that by another sales rep. Which is EXTREMELY unprofessional. On top of that, I was informed they weren't gonna do a payoff on my current lease and that the Durango was $8,000 more then the listed price online. Jeff Belzer's likes to use the "Bait-and-Switch" tactics. This place is a GIMMICK!!
Don't trust this dealership!!
I found the best pricing at Belzer Ford and had a great experience with Belzer from setting to and through the "sales" process. My sales guy "Scotty C." was excellent. Drop down below didn't contain Vehicle Brand of Ford, but I had considered a Chevy so I marked that below to move forward.
Bob Burke was great to work with! He was very familiar with all vehicles I was interested in and helped me make the best decision. I didn't feel any pressure and had a great experience overall.
Horrible customer service. No communication at all from them.
It was the most pleasurable car buying experience I ve ever had. You are treated like family with kindness, courteousness, etc. They have great customer service and I would recommend that anyone buy a car there.
They sold me a lemon and knew it. I bought a 2013 Dodge Grand Caravan that had been serviced here dozens of times by the previous owner before I purchased it. The van has been nothing but trouble for the year I've had it. There is no way it just started stalling the second I bought it. I will never purchase a vehicle from this dealership group again.
Dave Sperling delivered an amazing customer experience.
Very pleased with the smoothness of purchase. Thanks Ben for all your help! Especially happy with the matching of interest. Would recommend Jeff Belzer s to anyone. Well worth the drive from western ND.
Bob Burke was very helpful and made this purchase go quicker and easier than I ve ever experienced!
He even stayed much later than he had planned to accommodate my schedule.
I would definitely buy from him again!
Purchased a new car last May 2017 at the Lakeville, Mn store. Total time spent was about 6 hours. 2 1/2 with Zach our salesman and 3 plus hours in the lounge waiting for Josh in finance to arrange financing through their lenders? (We were already pre approved through our own lender) We found out later he had added over $4000.00 in extended warranties (causing the delays in loan approvals) without asking us. My wife and I were so frustrated because of the long wait we signed the papers anyways. But the bad review happened after the courtesy call from Belzer on our purchase. We explained to Jessica how we felt our finance guy Josh had deceived us and lied to us. She offered us a 100 gift card for our long wait but would only send it out after we left a "Great Review". Kind of felt like blackmail. (never did get a gift card, obviously). Later the finance person Josh called us and accused us of trying to get a freebie from Jeff Belzer and he told us several times in an elevated voice to "get over it and move on" He also told my wife it dosen't matter if you leave a bad review. We sell over 7000 cars a month and it's not going to hurt us anyway. We later received proof that he lied when he emailed us the phony document he used saying we told him to add the warranties. The phony document was Zach's worksheet that he had scratched "extended warranty" over the car we were trading in that still had a warranty left on it. Never in my life have I ever dealt with a person so rude, dishonest and unprofessional over the phone before. Because of Josh in finance we will never buy or refer anyone to Jeff Belzer Chevrolet. I have over 12 friends and family members living in the Lakeville area and my wife has over 40 in the Faribault area. Add their friends and family and that adds up to a lot of cars over the next 72 months (end of loan) that may not be purchased at Jeff Belzer Chevrolet.
I had a very good experience at Jeff Belzers on the purchase of my 2020 Silverado RST , Trisha LeMieux was excellent to work with, she was there helping me through the whole purchase , friendly ,considerate and helpful, I would highly recommend Trisha .
WOW! I am not one to do reviews but I would like to thank David Petryszyn, (hope I'm spelling that correct), for assisting me on my purchase. Jeff Belzer's made this stress free process. Thank you David!
I recently purchased a vehicle from Jeff Belzer's and I worked directly with Heidi St. Martin. She was great to work, she was always quick to respond to email and phone calls. Got a really good value on my trade-in. She made the whole car buying experience great. Thanks Heidi for all you did for me!
We purchased a 2017 Dodge Power Wagon and received it yeesterday. The dealership was great to work with. We will shop with them on our next vehicle purchase. I plan to referred my family and friends to Jeff Belzer's. Not only was the price great but the didn't over promise and under deliver! Our sales person was Bob Burke who was available when i needed him. I will remember that in dealing with my own customers. Thanks so much!!
THE WORST DEALERSHIP I HAVE EVER BEEN TO! I went to Belzer last Saturday to look at a Chevy Volt. They had me wait while they got a Volt "expert" to help me. It was a brand new employee who had no clue about the Volt or even their online sales prices. I left. On Tuesday, I found a used car I was interested in listed online. Unfortunately, it was at this dealership. When I arrived, they told me the car was sold, but that they had another car at the same price. It was't until almost three hours later I find out that it was not the same price, but 1000 higher. They tried to appease me by offering discounts on additional services. So, I am supposed to pay more money to save money on a car they lied about. I then received phone calls and text messages from the salesman blaming me for his non-disclosure. Do NOT shop here!
I went to Jeff belzers in lakeville mn to get service work and recalls done on my truck. I was also getting warranty work done on a broken clip on the front bumper. They called me and said my truck was done and they couldn t fix the bumper because there was a crack in the front bumper. I went to pickup my truck and see what they were talking about with the cracked bumper. I didn t see a crack in the bumper so I went and talked with the body shop guy. His name is Kobe. He pointed out my 3M clear coat and thought that was a crack. I had to tell him nope that s not a crack then he proceeded to tell me it s not covered under warranty after he had a different excuse why it wasn t covered. He suggested trying a different dealership because it was to much work to replace the clip or front bumper. Seems like This dealer wants nothing to do with the bumper to bumper warranty. I ll never go back.
The price is great. The customer service is excellent. But the pace is very slow. I have spent 2 days and total of 6 hours just to get a purchase agreement to bring to the bank. Update after 6 months. 2 recalls on the vehicle. The service hours are absolutely horrible. The dealership is really off the beaten path and they take no appointments after 1 pm??? So if you plan on getting your vehicle worked on and you hold a job. Plan on having to take a day off work to get your vehicle serviced.
Blair Hansen earned our highest rating. We identified a car online and called. Then Blair texted back and forth over a couple of days ahead of our visit. Everything was straightforward, and we ended up paying one of the lowest prices in the country for the vehicle.
Very friendly atmosphere and work staff.. If you're looking for a huge selection of pickup trucks, and SUV's, of all styles, this place place has it.. It's worth the short drive south of Burnsville to check them out.. Can't forget to mention some very sweet looking cars as well..
I recently bought a used vehicle from them and I have to say it was pleasure working with them. They were friendly from start to finish and the vehicle delivery was among the best ever I've experienced, Thanks!!!
I purchased a vehicle on August 31st, 2019 and i had the worst experience ever and this was my third new vehicle in 6 years.
( First time at Jeff Belzer's)
I was at the dealership for 7 1/2 hours. While cleaning my vehicle i noticed there was damage to my front bumper which was never disclosed or fixed prior to the sale. The oil was at 31% the back air vent was broke.
I have received dishonesty from several of the employees of Jeff Belzer's Chevrolet Dodge RAM KIA. This has continued from one week of our purchase and still continues today. How can this be considered a New Vehicle?
We had a wonderful experience at Jeff Belzers in Lakeville, Mn. Our dealer representative Mark Marella was very knowledgeable and walked us seamlessly through the purchase of our new truck. Although he has worked for Belzers for years in various positions, we were his first sale as a salesman. He walked us through every step of the buying process and made buying a truck easy. He patiently drove with us on many test drives until we found the perfect truck for our family. we would not hesitate to by from Mark or Belzers again!
Anitra Engelbretson and the entire Team at Jeff Belzer's was amazing! Anitra was so organized, accommodating and wonderful to work with. We came from a long distance and her correspondence by phone was so appreciated. She made the experience for my daughter who was buying her first car so easy and painless. We thank her for her people skills and super customer service! Thanks for everything!
We were forced into buying a new truck due to a woman running a red light and totaling the truck we use to tow our camper. We purchased the 01' at Belzer and figured we would get the new one there as well. Bob Burke was patient with our unpredictable schedules and helped us find a suitable vehicle for our needs. He didn't try to up-sell us or force us in any way. The accessory folks and fiance people were easy to work with and even adjusted our interest rate after seeing other options available to us. We are happy with our experience buying the truck and I hate buying vehicles.
Bill in the bodyshop was helpful and understanding. Randy, the tech, was very quick with the repair. Very professional!
Bob Burke made our new car purchase a breeze. Thanks for the great service.
First off I'm 50 and this is probably the second review I have ever given online ever. I feel if you find great service, boast about it because now a days that's hard to find. I will not go into all the details, but I had a trade and I was looking for a new vehicle. Out of 3 dealerships I was at, John Binetti at Jeff Belzers made it happen. I got a fair deal on my trade and their prices were down to earth. I came away from the deal feeling that they make their profit off volume not THE sale. John Binetti THANK YOU!!! Not too many people impress me, but you sir are the real deal. I love the Chevy ZR2 and again thank you John and Jeff Belzer.
Sincerely,
John
We've been buying vehicles at Jeff Belzer's Lakeville for almost 20 years! The service and price has always been top notch! We will keep coming back!
Thank you Tim Young for all your help yesterday!! You did An amazing job and showed that Jeff Belzers cares about the people!! Thank you again!! Multiple times they have reached out to make sure everything is going well and I don t have any further questions or concerns. Great company to do business with!! They truly care!!
Jason from the sales floor was super helpful and made sure I was able to find a car that met my exact needs. Finance office worked with us and made the process very easy. I walked away knowing I made the right decision and look forward to doing business with them In the future
The best car buying experience in my life. First time I got what I was offered by the phone. No hassling. And good prices too.
Had a great experience with my salesmen Dan Volz, even came to my work t pick me up and bring to the dealership to pick up my car. The only down side of my purchase was that it seemed to be rushed
I was recommended to Dave Nowacki and I am very pleased with my outcome and working with him. He was friendly, honest, and answered any/all questions. Donny III filled me in on the electronic features of the car in great detail and cleared up all questions I had.
Best dealership around. Professional and very friendly. Go see John Binetti if you want a great deal!!
Very friendly service that may leave you feeling a bit cheated.
I found a vehicle I've been looking for on their lot and decided to purchase it. Before trading in my current vehicle, I had it appraised by CarMax to ensure I was getting the best value. A customer service representative from Belzer's told me to bring the appraisal with me as they price-match/guarantee to match or beat any other appraisal. The day I arrived to make the purchase the salesman told me they did not price match (one of the two statements must be a lie) and they would appraise my vehicle, which they did at 500 dollars less than CarMax. I was then informed of the current deal in which they were giving a 1000 dollar bonus on trade-ins like mine, and that the way they taxed the purchase of the new car would offset the difference in value, making it a better deal to trade in through them. I agreed and informed them of the pre-approved financing I had to purchase the vehicle. After a nearly 2 hour wait i was finally with an agent to sign the paperwork. They arranged for financing through a different institution at a higher rate from the one I was pre-approved with, USAA. The sales agent said they could not do the deal with USAA because they were not an approved lender. I knew I would be able to refinance my loan through USAA and went ahead with paperwork. After reviewing the paperwork the next day I realized they did not apply the 1000 dollar trade in bonus. I contacted the finance agent who then lied and stated it was deducted from the sale price of the vehicle. After proving that to be untrue I was then transferred to the salesman who said the bonus was applied to the value on the trade-in, which is another lie. When looking through their website for contact information I see they offer additional discounts for those who finance through USAA, making the statement of not being able to finance though them another lie.
Ultimately I got the car I wanted at the rate I wanted which i why I gave 2 stars.
Nice showroom, our salesman was knowledgeable and patient with us as we looked at the KIA Sportage
We bought a brand new 2020 Kia Sorento from Brandyn Lindgren at the end of July. The process was so simple and we were done in a little over an hour. Brandyn and everyone we met with through the buying experience was fantastic! We will definitely buy from Brandyn and Jeff Belzers in the future
Best place to buy a vehicle quick no haggle and very friendly
