Bought out my lease and couldn't be more happy about it. Bob Burke has excellent customer service and was extremely helpful in answering all of my questions. I will continue to do business with Bob and Jeff Belzer's in the future. Thanks for a great experience!
Great experience! Blaine was patient with us as we explained our situation in trading in our current lease. Yes, we are returning lease customers. From Sales to Leasing to Finance, it was a great, friendly experience. Thanks for staying late with us to get us into our new vehicle! We love it.
Felt very comfortable and excited about our new purchase. Jacob was very friendly and was persistent to get us we needed. He admitted his inexperience, but I appreciate honesty rather than trying to fake it. We really appreciated Paul s style with closing the sale. He was very direct but got us what we needed. Scott with accessories was very helpful and very friendly . Josh was also very personable and informative. I like getting information without feeling pressured. Sean was great as well. Buying a new vehicle can be painful but the overall experience was great.
I had the pleasure of working with Aaron Kochendorfer and Andy Crowder and they truly made the process of getting me in to the vehicle I needed painless. I wasn't bombarded with trying to buy brand new or lease a vehicle, rather they just helped me find what I was looking for and at such a great price. I will be recommending this place to everyone who asks me where I got my truck!
Thanks again fellas!
We purchased our 3rd vehicle from them. We previously had a good experience with them, so when it was time to upgrade my truck, we went back to belzer.
On the first trip in, they told me and my wife that they would give me $8000 on my trade, but I wasn't ready to sign, I wanted to check on better finance options. We were close, but wanted a few bucks less in payment. I went back 2 days later and was ready to close the deal, at the closing table, suddenly my payment jumped and it was because they only gave me $7000 for my truck. I almost walked away, but I really liked the truck I was buying. Their upper management had almost a bullish approach about the difference in trade value.
Within the drive home, the engine light came on. I brought it back and they dismissed it as being ice buildup in the diesel exhaust fluid tank.
A week later I started getting a misfire, but it wasn't throwing an engine code. I brought it back to them, they had it for 2 weeks while I was out of town and couldn't find anything. As they said, without a code, we don't know what to look for. I filed a complaint with the FCA, they allowed me to take it to another dealership to analyze. The other dealer listened to me and looked it over thoroughly and found bad injectors, mass airflow sensor and a fuel filter (just to be sure) and the misfire was gone.
Then 3 days later, the radiator split at the seam. Again it was back in the shop. Luckily everything but the fuel filter was covered by warranty except I still had to pay over $400.
This was a certified used vehicle. I will go elsewhere next time I need a vehicle.
Good prices. No hassle. Friendly and professional. As easy as buying a car can be.
I have been shopping for a new vehicle for my wife for quite some time now. She is a fan of the 2014 or newer Dodge Durango.
I saw one that met our criteria advertised on Belzer's website for $31,828. Seemed like a good deal for that vehicle. I emailed to confirm details of the vehicle and basically state that I'd like to purchase the vehicle immediately. The response I got was remarkably disappointing. The online advertised apparently includes every possible rebate ever available, and the reality is that NO ONE, including myself, would ever qualify for it in entirety. Therfore the price would be several thousand dollars higher for me. This is a classic "bait and switch" marketing tactic and I find it appauling that a company is willing to be so disingenuous and under-handed.
I feel compelled to tell anyone I meet shopping for a new vehicle to steer clear of Belzer or any other dealership using those tactics. If you can't even buy the vehicle you like at the advertised price, then what other untrustworthy practices might they use?
My experience was sub-par at this location. Initially I started off with a really enthusiastic and friendly saleswoman who made a preliminary appointment to test drive this vehicle the next day. However, when we came back she was at a different location. Also after deciding to purchase the vehicle and having the staff detail it, they did a really poor vacuuming job, did not wipe down the console, and the cup holders were sticky. Besides all that, I was happy with the car I ended up with (even if I have to clean if myself).
It's not easy to spend + $50,000 for a vehicle. A lot of worries about making the right decision. Is it the right truck? Am I biting off more than I can afford? Am I getting a good deal?
Eric Spiess sure took all that stress away for me and my wife. His calm demeanor put us at ease. He took an enormous amount of time answering all our questions. Going over inventory. And finding a truck with all the features I wanted at a price I could afford.
The truck is awesome. Every time I get into it it is a pleasurable ride.
Thank you Eric!
John M. at Jeff Belzer s Lakeville was prompt, friendly, knowledgeable, and fun to work with! My husband and I both bought vehicles from John and we had a great experience. I would recommend John for your next car sale!
I performed research on price, availablity, and called several dealerships with questions regarding specific vehicles. I received call backs from people who couldn t answer the questions and just wanted to set appointments. I found that Blair at Jeff Belzer s contacted me and answered my questions regarding a possible trade in. When it came time for the purchase he had the truck detailed and Kara in finance was efficient so my time wasn t sitting around. Very pleasant experience which isn t usually the case when purchasing a vehicle.
9-12-2018. I used the chat feature on Belzer's website and asked if the 2018 Dodge Durango shown online was still available, being the color and options I was looking for (7-passenger seating, full leather, premium & towing packages). After being told it was, I let them know that I was driving over 50 miles to look at it and that I would be arriving at a little before or after noon. I had my trade (extremely clean original owner 2012 Jeep Grand Cherokee with lower miles), title, paperwork/history and checkbook with me. I arrived a little after noon and I guess everybody was at lunch or not to be bothered. I found the Durango parked right outside the showroom and spent 45 minutes looking it over. During this time, not a single salesperson approached me even after inquiring inside, and being told that everybody was very busy (on a Wednesday). At a little after 1 pm, I left. I would never give my business to a dealer that cannot be bothered with a buying customer. What an absolute waste of my time. I had been warned by many about Belzer's extremely poor customer skills - caveat emptor. You lost a paying customer.
Everyone that I came in contact with was excellent, very professional and wanted to know what I wanted and needed within my budget and to help get the most car for my budget.
Bob Burke was extremely helpful!! We did everything on line due to we live in Babbitt, MN.. Everything went so smoothly.. Our purchase experience
was unbelievable!! The whole team that worked with us was amazing!!
We were in and out in no time!! Thanks again for all that you did for us and you have new customers in the future!! Bob you were the best!! Highly recommend Jeff Belzer !!!!!
Little bit more expensive for an oil change compared to other Chevy dealerships, but the customer service and how fast it was- made up for the difference.
Helpful, relaxed, family oriented customer service. Well Done
Austin Younger was wonderful. Patient, helpful and understanding of what I was looking for. I probably did not make it easy on him, but in the end all turned out great! I walked away with a wonderful new TrailBoss! Im sure my old truck will find a great new home as well. Will do all my future lease/purchases here, and I live over 50 miles away!!!!
My first car purchase was absolutely stellar all because of Jeff Belzer's. Every aspect of my purchase lived up to my expectations. From the test drive, to the financial experience, ending with the final sale, I was very impressed. There is a very welcoming honest group of staff at this dealership and I would recommend this place to anyone! Thank you to Austin and Michael, as well as everyone else who helped me in my purchase and making it stress-free and enjoyable. I love my new car!
The service center at Jeff Belzer's is amazing. The staff is always friendly and willing to answer any questions. I would highly recommend these guys.
Thanks for doing a great job.
Great place to do buisness. Had a lot of vehicles to choose from so I could get exactly what I wanted. It's nice to not have to deal with haggling over a price, you just get a price, best I saw in Minnesota. Then just get your trade value and it's over. I hate car shopping, but it went pretty fast paced. They also have all the accessories you need right there. I took my truck back a week later. They gave me a brand new truck to drive home, even though I had to drive an hour home. 2 days later I went and picked and it looked great. My salesman was helpful over emai while I was just looking, made an appointment when I wanted, and made sure I saw all the trucks I wanted the day I showed up.
No hassel, no stress! That is the way to purchase a car. If that is the experience you want to have head to Jeff Belzer in Lakeville . We purchased a 2019 Kia Sportage and it couldn't have been easier. Bob Burke is the man to see!
Best car dealer around. Customer service is top notch and is well worth the drive to buy from. Joe Weed is a very honest and reputable car salesman that looks out for the buyer to get them the car they need at an affordable price. If there was a way to rate more than 5 stars on here I would.
My sales person Justin @ Lakekand was awesome, very pleasant. He worked with me to my satisfaction & I left happy & live my vehicle.
I was extremely disappointed by the service department during my last visit to Jeff Belzer s in Lakeville. I brought my 2016 Kia Sorento in for service on Friday, January 25th, 2019. It was -7 degrees Fahrenheit that morning and who knows how cold it truly was after factoring in the windchill. After driving into their service bay for an 8:00am appointment I was initially greeted by a very nice service rep. This young man was courteous and professional. My Kia had 6 recalls that needed to be addressed during the appointment. Each recall was estimated to take an hour, so I was scheduled to get a loaner vehicle for the day. I work at a hospital in Minneapolis so I needed to leave the dealership no later than 8:30am to arrive on time for work. After the young man checked me in I was pushed over to a service rep named Ashley that put me into a loaner car. After filling out the required paperwork she showed me to a 2019 Chevy Malibu and I was on my way to work. Keep in mind the weather was -7 degrees. I was almost out of Lakeville before noticing the gas tank was at less than a 1/8. Seriously less than 1/8! Who puts a customer in a car on a freezing cold day with less than an 1/8 of a tank of gas? This dealership does! The car was nearly on empty! It s just plain dangerous to drive a vehicle nearly on empty in the winter. Especially when it s 7 BELOW ZERO! I was so mad. I didn t have time to stop for gas. I would ve been late for work. I called the dealership to speak to Ashley but only got her voicemail. I left her a message to call me back. I didn t want to be held responsible if the gas line froze. I felt she needed to be told it wasn t okay to put a customer in a car with an 1/8 of a tank of gas in the winter. Why isn t common sense common? Ashley didn t call me back. Later that morning I called the dealership back to speak with the manager of the service department. I got his voicemail too. I left him a message and explained what happened. I didn t get a phone call back from him either! Very unprofessional service manager. Not returning a customers phone call is rude and his lack of attention needs to be addressed. Making time for a angry customer who was treated poorly by being given a car with very little gas on a freezing cold day in January should have been a priority. I actually lease my Kia from Jeff Belzer s and will be turning it in in less than 4 months. I was planning on leasing another vehicle from Jeff Belzer s, but not now. I ll be taking my business elsewhere. I ll go back into this dealership for one more oil change on the Kia, but will not be returning for anything else.
My experience with dealer Jordan Gifford was tremendous. No nonsense and extremely professional.
Everyone there is very friendly & helpful. They are all great. Jeff should be proud of them.
Great selection of vehicles and helpful sales people. I bought a used vehicle and was offered a fair price for my trade and received an additional $1000.00 off on the deal. I felt the whole process was painless and I will be definitely tell my friends and I will return.
Good service while we were there. But then I asked for a quote on a specific car in their inventory and they wouldn't tell me the price over email like it was some secret. I ended up buying somewhere that was more transparent about their prices
Very good car buying experience. Started online with an online chat with Trisha. Met Trisha at the dealership and was able to find the exact car I was hoping for. It didn t have a few accessories, but she arranged to have them added for a fair price. Paperwork went smoothly and found the rest of the staff very helpful.
Mike Voss was very helpful and personable. Quick process and no pressure sale. Great experience.
Justin Englin, extremely knowledgeable and friendly, gave us a great deal on Dodge Challenger. He truly made it happen. Exquisite customer service all the way through the end of the sale. Only issue is we were informed at the very end, after signing all the papers, their would be a $395 cleaning fee at the end of the lease. Wasn't a deal breaker as the dealership had A+ customer service.
Bob B took great care of me!! It was an overall great experience and was able to get an amazing vehicle as well. Everything was explained to me in detail and didn't feel rushed! I will recommed Bob and the Jeff Belzer team to all my family and friends!!! Thanks for everything!!
Was looking for a new pickup truck to haul boats and RV trailer. Jacob Schlee at Jeff Belzer's was great to work with. He answered all my questions and concerns with no pressure, while being very patient with my decision-making process. I appreciated the buying experience without being 'sold'. The rest of the team I worked with were also wonderful. Andy Crowder handled the financing seamlessly, and Hunter Arnold did a fantastic job as our delivery coordinator. Once I made my decision the rest of the process went very quickly and effortlessly. Kudos to the Belzer team.
My husband and I were helped by Trisha Lemieux at the Lakeville location. She is very nice and very helpful! We highly recommend working with her if you are looking for a new or used vehicle! Thank you again for being so nice Trisha!
Thank you to Tim Naasz in the financing department! He was awesome to work with! Very helpful and made things easy for me on my new/used car purchase! I will be recommending them highly and will be back for my next car purchase!! Thank you Tim and crew!!
Great service, nice and very informative people. If you don't understand or have questions, they will explain till you understand.
Belzer's had an advertised special so I stopped by to check it out. Test drove the vehicle, the on-line offer stood, and Austin and the crew had me out of there in about an hour, despite the snow packed parking situation they face this year. No messing around and great job by all.
I love my new 2019 Equinox!!! Thank you Kyle B for being a great sales expert & thanks to the rest of the Belzer team that helped me get my new Chevy.
From start to finish I had an awesome day! The staff was always professional and friendly. Everyone listened to what I was looking for and made it happen. Thank you Bob Burke for providing your knowledge on all the details of each vehicle I was interested in and your positive attitude.
UPDATE: While the sales staff was over and above to help us, the receptionist dropped the ball. Having called 3 times in the days leading up to my temporary plates expiring, I was told my plates were not in. I was told that it wasn't a big deal and I wouldn't get pulled over. I also contacted my salesperson who was also told by the receptionist that the plates had not yet arrived. When I called the day AFTER my temporary plates expired, the receptionist informed me that they called me nearly a week prior (they called the wrong number). As she is the only one who deals with new plates at the dealership, I was even less impressed to know that she had disregarded me when I called each time, not bothering to look if they were actually in, and then blew it off when I arrived to pick up the plates telling me she had no idea what had happened.
Having recently moved to Minnesota, I was in need of updating my registration. I'd considered trading in my car in the spring, but decided it made more sense to look for a new vehicle now rather than pay registration fees for my current car and again for the new car in the spring. Mike was a great help. We found the vehicle we were interested in online and Mike was able to answer all our questions and give us information for that specific car. We brought my trade in a few days later. Everything was done quickly and everyone was very helpful. I would definitely recommend not only Jeff Belzer's Lakeville, but encourage anyone looking for a vehicle to talk to Mike Golik. They do a fantastic job!
Sean Guffey was our salesman and he was great. He helped us try to find what worked for us. He helped us explore many options and was very encouraging when buying a car can be stressful. Jim McMahon in finance was great as well, he went through many different scenarios to help us find our best option as well. They both were great in helping us get out of our current vehicle with negative and didn t leave us with one option and turn us away like many other places. We are very happy with our purchase and the service. We would definitely go back again for future purchases.
I called Joe Weed recently to keep an eye out for a new Ram Diesel. I was shopping a couple other dealers. Joe called me back with a price that was a $1000 better than the next closest dealer. I would recommend seeing Joe on your next vehicle purchase.
Always a good experience here! No pressure from sales personnel, and the financing department goes above and beyond to cater to what you need! The dealership itself has the best prices anywhere s well!
Has a great experience with Trisha, she made getting my old lease from park Jeep rolled into a new lease and getting me back into a Ram as simple and minimal headache as possible. I would recommend this place to anybody
Austin Younger was the best! I usually hate going to dealership because of high pressure sales but saw a truck I wanted on Facebook so decided to give it a shot. Austin approached with with professionalism and a smile on his face. Throughout the entire process I did not feel pressured to purchase a vehicle and was 100% the best experience I have had with buying a vehicle. I HIGHLY suggest going to him with any needs you have! 5 starts for Jeff Belzer s and 5 stars for Austin. Thank you guys for the amazing deal on the truck and the pleasant experience with buying the truck of my dreams
Bought a Tahoe from Jeff Belzers. Our sales rep Boston Mike was wonderful and I would highly recommend.
No one greeted my family and I. We had sales reps pass us to go talk to others and work with other as we were on all three used lots. I even walked in at one point and seen the purple charger and the challenger Gt and still no one approached us. I just left.
Jeff Shadrick really went above and beyond ensuring I was taken care of. Best experience I ve had at a dealership.
Kyle Burro was very professional and made sure all of our questions were answered. Kyle walked us through the entire process, making it a positive experience. We will definitely be returning to Belzer's.
I purchased a 2020 Jeep Grand Cherokee from Scott Cameron. He was great to work with and enjoyed doing business with him and the rest of the Belzer team. Will definitely go back and work with Scott on future purchases.
Jeff Belzer's is the BEST! Before being contacted by Adam Colon at Belzer's' I'd spent many hours online searching for the vehicle we wanted and not finding it at any dealership within 100 miles of my home. I received an car buying email from AARP so I filled in the information and sent it off. Adam Colon, Sales Professional from Jeff Belzer's, called promptly and gave me information on a couple of in-stock Chevy Silverados, one of which was just what we were looking for -- right color, model, features and options. Adam checked all offers and rebates we qualified for and gave us a firm price, which was very close to what we could buy locally but without all the factory-installed luxury features. Adam held the vehicle while we made the 2 hour drive to the dealership later that afternoon. We were impressed by Adam's knowledge of the vehicles, his professionalism and care that we had found the right vehicle at a great price. All of the Belzer's staff treated us with outstanding service thru purchase, trade-in, financing and equipment options and got us on the road in our new truck that evening. We were very happy that the entire crew made this a "one stop" deal, since we were out-of-towners. It was truly a painless experience, thanks to the staff and facility at Jeff Belzer's. I HIGHLY recommend them!
Bought a 20 Traverse from Jeff Belzer Chev and it was a great experience. Jacob took care of us from start to finish. We are from Utah and we flew in and took care of all the paperwork etc in an hour and were on our way back to Utah. Highly recommend Jeff Belzer's .
Purchase used vehicle for lakeville Jeff Belzer recently. Truck had not been cleaned. Took over a month to get an appointment for detailing. Dropped the truck off and was told it would take 4 to 5 hours. They did not have a loaner vehicle on site. This is one example of the piss poor customer service you will receive from Belzers. Definitely will not be returning here again.
Austin Younger helped facilitate our purchase of a new truck. He was personable, responsive,, knowledgeable, respectful, straightforward, acknowledging our mistrust of car dealings in general, helping us to work through it. To us he represented a more present day kind of consultant rather than mere salesperson trying to pitch a product; he knew his product but recognized the importance of the process and the experience for the buyer. We feel Austin worked with us with patience, skill and goodwill and would happily recommend anyone looking for a vehicle at Belzer to call him.
I had the most amazing and rewarding experience yesterday. I worked with Barry Larson Jr (Jeff Belzer's in Lakeville) and he made my car buying experience so stress free. He was patient with me as I explained how adamant I was on only buying a white car (grin - yes, I'm a woman). We drove a few vehicles, no rush whatsoever. And when I made a decision, he walked me thru the pros and cons. Once the decision was made, you know there's that time spent wrapping up the paper work - Barry continued to be attentive (not hovering but respectful) and didn't just abandon me but make sure my paperwork was going thru the cycle. I'd recommend Jeff Belzer's (+Barry) to anyone considering purchasing a vehicle and I plan to be a repeat customer.
I love Jeff Belzer's! Have never had a negative experience from buying my car to having an oil change to recall fixes! Thank Jeff Belzer's :D
My wife is visiting family in the area and lost power steering on our Tahoe. She arrived without an appointment the day after a Holiday and they got her in and back on the road towards home in just a few hours. Nice job to all all in the service department!
Excellent service and Sales team! There sales team member Bob Burke helped me on my tough decision on the type of truck I was looking for at the time and was very patient in the process.
Trisha LeMieu was wonderful to work with and had answers for all my questions. The whole team was very courteous and very quick to get all my needs met.
Amazing customer service. I would definitely recommend Mark Marella to any future customers. He did a great job helping me find the perfect vehicle for me.
Be cautious, as I wish I had. And I wish I could leave zero starts, but it won't allow. I leased my Dodge Challenger from Jeff Belzer's and have only had any service appointments and oil changes done at the dealership. To me it makes sense for service and overall longevity for the car to just go through where I purchased it. After my last oil change on 7/5/19, upon driving 2 miles from the dealership my car started smoking like crazy from the engine. I pulled over and popping the hood there was oil sprayed all over the engine, no oil in the car when checking the oil level, and left me stranded with an un-driveable car. Upon calling the service department, they sent me to Dodge roadside assistance to have the car towed back to the dealership. The service department wouldn't help me and told me to just "get back to the dealership when you can". TWO AND A HALF HOUR LATER, my tow truck arrived to bring me back to the dealership. Arriving back at the dealership not once did anyone apologize to me for this issue, there is ZERO ownership or accountability by the service manager. I told them that I would not pay for my oil change, wanted a wash and detail of the car, and wanted my car inspected to ensure that there is no void of the warranty due to the issues caused BY JEFF BELZER'S. The response was, well there are no manager's here so we will have to call you Monday to see if we can do that. That is an absolutely terrible and unacceptable answer. In no way am I paying for an oil change that ultimately took 6 hours out of my day, and the asks that I had are basic and should be an easy "YES" from the dealership, yet they can't. I do not know the damage that was caused to my vehicle due to the service department's negligence, and now am completely suspect of how bad my less than 1 year old car is damaged now, all due to Jeff Belzer's. Jeff Belzer's service department needs to own the issues that they caused, and make it right for the customer. Again, not once has a single individual apologized to me for their mistake, and now I am currently in a loaner vehicle with no timetable when my vehicle will be verified OK or for them to get me in to a new vehicle, which is 100% what should happen. My lease of my Nissan Rogue is up at the end of the year, and initially was planning to lease another vehicle from Belzer's, but not after this experience if they can't make this simple situation right. BE CAUTIOUS IF YOU ARE THINKING ABOUT DOING BUSINESS HERE!
Bought a Ram 3500 from Mike Sidhom at Jeff Belzers and he was outstanding
I bought a 2018 Kia Sportage from Joe Lyons and had a great experience. Both my brother and grandma bought a car from Joe previously and had nothing but good things to say about him. He's not your typical car salesman, he's very personable and isn't pushy. Joe was able to get me everything I wanted at a great price. I will absolutely be going back to him when I buy my next car.
Bob was great! I purchased my first Jeep and am very Happy! He was very helpful and nice!
Scott Cameron is the man! I came up to see a vehicle and it wasn t what I expected he made sure to put multiple vehicles in front of me and I found the one right for me. Couldn t have done it with out him!
Very quick oil changes. Popcorn, coffee and hot chocolate in the waiting room. They have a live webcam on their website so you can see how long the wait might be. And if you buy the 4 oil change package it's very reasonably priced.
Best dealer experience to date. If you find yourself working with Jeff Belzer's, request Paul Johnson. He is transparent and treats the decision as seriously as you do. He understands a car is a big decision. I requested multiple test drives and he even drove it while I was not with him to make sure there was nothing off with the vehicle. Also, the people here are not paid on commission by sale price of the vehicle, they are paid on volume, so there is no up-selling, which makes every interaction a bit more authentic. Very happy with my experience.
I bought a van from these guys and shortly afterwards had a recall. It was then I discovered that their service department is only available Monday-Friday. I find this completely unacceptable from anybody customer facing. I will never buy from these guys again.
Jeff Belzer s was a really great dealership! Customer Service was great! Blair had phenomenal customer service and even came in & assisted us on his day off! My husband & I both drove away with the SUV & Pick Up that we wanted. All done great and professionally! We for sure won t be going or recommending any other dealership but this one!
I contacted Jacob online about a used Kia Sorento. He was quick to respond and answered I'll my questions before making the 2.5 hour drive to test drive it. He went above and beyond making sure the car was ready to go the day I was available to pick it up. Great buying experience!
Tim was fantastic! He worked really hard to find financing for me and he was successful! I had a great experience working with Tim and Stacy, great customer service! For sure going back to Jeff Belzer's for my vehicle needs and wouldn't hesitate to recommend Tim and Stacy to family and friends!! Thank you!!
Kyle took excellent care of us on the purchase of our new truck!
When you sell a package as part of a car buying experience it is very unethical not to honor it by saying *we dont di that any more*
I was very impressed with how well my sales consultant, Bob Soucherey, listened to me and helped me find exactly what I was looking for. I was impressed that I wasn t pushed into buying something else. He was very nice and funny which helped make the process easier. I would highly recommend him to others.
Awsome experience buying my truck here. They gave me a fair price for my trade in. Jacob Schlee was my salesman and he did a great job getting me what I wanted!
Donny and his team were amazing!!! I'm definitely going back to visit Don, Scott and Andy for my next Chevy purchase !!!
The worst customer service possible for vehicle service.
Rude service representatives are also unhelpful. I had an appointment for service and when I got there I was told it got entered to the wrong day so if I would like to get squeezed in I'd have to "wait a while." Wait a while? Isn't that what appointments are for?
Nope. The unhelpful, rude service representative had no other solution and let me leave with no service.
Great Dealership no high pressure sales staff. I would recommend the dealership to anyone looking for a new or used vehicle large inventory.
Trisha Lemieux took my initial call and did an outstanding job for an out of town purchaser. She knew what to do all along the way. She directed me on what I needed to do to complete the transaction. Everything went down without a hitch. I cannot say enough about her excellent customer service, her outstanding thoroughness, and her willingness to provide me a superior purchase experience.
Thank you Trisha Lemieux and Jeff Belzer Cheverolet.
Very friendly and welcoming staff! Dan Chapman is the sales guy to see! He knows his stuff with the vehicles and is great at explaining all the options when comparing two models.
Our sales person (Jacob Schlee) was awesome to work with. We inquired about a car via Costco, and Jacob responded within minutes of my inquiry. He was extremely professional, and we never felt pressured to buy a specific vehicle. We were still evaluating between a few different options (Ford or Chevy) and Jacob brought us to the Jeff Belzer Ford dealer so we could look at those options as well. He took time with us, answered every question, and helped us find the perfect vehicle for us. Once we narrowed it down to the Traverse, and specific options, he even offered the show room floor model. We ended up purchasing that one, and absolutely love it. Everyone at the dealership was friendly and helpful, and I would buy another vehicle from them in a heartbeat. They were even able to beat Costco's pricing, so all in all, a very positive experience for us!
Bob Burke is one of a kind. He was fantastic to work with and made the whole buying experience worth the trip up from Texas,
Had a great experience at Jeff Belzers and our sales rep Mike Sidhom was terrific. He was patient and found me the exact car I wanted and within my budget.
Tim Sotebeer helped me out and he made sure I was in and out fast and also made sure my vehicle had everything it needed!.. Thanks again Tim!!
Drove here from bemidji mn. 5 hours away. Cant wait for 2 years to go see these guys again for next lease. Quick and easy. Got the truck I was hoping for. Brandyn Lindgren was great!
Bait and switch. They advertise a thousands less than they list. I was contacted immediately, however the salesman Diego Acevedo would not honor their listed price online.
Friendly staff, Michael Voss & Michael Sidhom were great! Didn't feel pressured at all.
Sales dept. was great, Brandyn was very helpful thru the buying process, finance dept. was a little shady
Express Lube is horrible most of the time there is a Wait of at least an hour at all times of day. Place is getting too big for their britches. Not enough staff to serve customers.
