Adobe Systems, Inc., San Jose, CA Review

Anyone who rated this piece of crap company anything above the lowest rating is clearly working for them. This company is garbage and Premiere is the worst POS program ever made. For how much they charge for this embarrassingly poor performing excuse for a program you'd think it would be flawless. Nope.

Half the time it doesn't want to open a project you spend months working on, then you go to find help and all their is for help is a forum where they expect the USERS of their products to "Support" one another. They never respond to the endless please for help, the only thing the admins on their forums are good at is deleting messages pointing out what a trash excuse for a company this is.

You are all brain dead morons and your product is a spectacular failure.

Hello,
why is the copy/paste function for white balance not working properly in Lightroom Classic for several years now?

Congratulations! I am celebrating 10 years of your total incompetence!
Over 10 years ago I spent $2600 to buy the Adobe Master Collection. I wasted hours upon hours on the phone hoping someone would answer. No one ever picked up! I asked a simple question about Photoshop. Your auto email reply did not answer the question and I told you so in an email reply. You never answered the question.
If you can t answer a question for a customer a day after I spent $2,600 to buy your software, HOW could I ever do business with you again!
HOW COULD YOU TRUST YOUR LIVELIHOOD TO INCOMPETENT PARTNER?

It's a very pretty building and I think the cafeteria is open to the public, at least that's what I've heard.

From what it looks like adobe cares about their employees. They offer then a break room with drinks of all sorts not to mention snacks such as chips. I was just working here for Corovan. But yeah.

Great space. The coolest office building I ve seen. Modern, clean, beautiful. Makes you feel like you are in a futuristic sci-fi city.

What terrible customer service! Love the products, hate the customer service. They did not honor the terms of their contract, I called multiple times, was told that the cancellation fee would apply (even though it was within 10 days...again as per the contract), was told it was escalated and a team would call me back. Never got a call back, not any of the times that I called. The people were extremely rude to me, they did not know the product, they didn't speak English very well. Received email denials all with poor grammar. I do enjoy the adobe products, quite a bit actually, but the customer service is the worst I've ever encountered.

Adobe Rush ko free kro thi baat banjaye I mean free video loading.

Adobe for the win! Always a great company with a clear vision.

I called to speak with someone about my billing. I was placed on hold for an hour and eighteen minutes without anyone picking up. My next call will be to cancel this service!

I really wonder how the receptionists have not been fired. Young girls working the main lobby are extremelly disrespectful and unprofessional. They very poorly represent Adobe.

Very nice building, but sad that the gift shop isn't open for the public. You have to order online. And the door that says "Customer Experience Center" has nothing behind it other than a security desk leading to employees offices!

can't delete an adobe id or account, this sucks! you suck adobe!

Customer support of Adobe is the worst thing ever! They delibaratey cancel my paid(!!!) plan and I try to reach them whole day they simply ignore me!

#Adobe #Flash # Nothing group Adobe side, if you strengthen Flash security, you do not have to terminate the site using Flash. All of them working at Adobe Systems (Incorporated) are uncensored groups that can not fulfill their responsibilities. All of them working at Adobe Systems (Incorporated) are uncensored groups that abandon their work halfway.

Time for Adobe to start helping small businesses urgently and offer at-least some reduction on their CC Team subscriptions.

Hi google took awesome photographs of the building like the one I just posted. Let me know if you would like them.

This place gets empty as dusk arrives.A good and clean place to be.

The worst major software company in the United States

I have a very bad experience.

A couple of months ago I moved to live in Canada. I created my profile in Adobe when I lived in Ukraine. My Behance account was created through Adobe profile.

Today I tried to buy a subscription to Photoshop and Lightroom, but the page did not load. I contacted the support, they said that the account was created in Ukraine, to which I replied that I found in the recommendations on the Adobe website that I can change the country when I choose a subscription, but the page did not load and I did not have such an opportunity.

They suggested creating a new account on the same email.
I asked if this means that I will lose all my projects and portfolios on Behains, because it is a huge job to create a portfolio and create projects on Behance and this is also my time.

They said that I had to recreate all my projects and didn t even apologize.

Question to Adobe
I want to spend my money on you, why should it be so hard for me? And why should I recreate a new profile? I just moved to live in another country, and not on another galaxy.

A very nice office to work with a lot of impressive spot

I am very disappointed in Adobe Customer Service. Jorge from the 17th floor was extremely unprofessional. Unfortunately, I cannot find anywhere to submit a formal complaint. Unacceptable behavior form him!

I went three years ago and did a guided tour. It was fabulous we learned a lot. Excellent!

Horrible- I can't believe that a Company would use customer service in India-- these people- those people. I never once thought of being prejudice until NOW- what idiots. At least learn to speak the English language. Return calls, BE HONEST and NOT LIE- hang ups- calls being forward. People find another program to use, rather than ADOBE. I have spend 2 hours with this simple problem. This is just as bad as TOSHIBA customer service.

Best company to work at, great culture, terrific products

Went to Adobe to Rappel for the Downtown Drop Down funderaiser to help End Homelessness... Everyone at Adobe was wonderful. Great experience

Love it great place to work especially since the offices were made open plan. Would say the car could do with improving the food but otherwise great.

Thank you so much Arbita for helping me with my renewal and getting me a discounted rate at a time I really needed it! You guys have a great set of products and I'm a huge fan of the subscription based system. Thank you for helping create systems of success for artists!!!

Nightmares are better than this company. India is not in the know on customer service. Tried twice to cancel and keep getting charged!
Shortly after my call I got a fake call from fake Microsoft people.

I have been an Adobe customer for years, and I have never had nay problems whatsoever. Today I visited the corporate building for the first time, and I have never been so upset with customer service ever . The customer service online is good, but in person is a whole other story. The young ladies in the lobby were extremely disrespectful, unhelpful, and plain rude. I went in there today, and I had to leave because the 4 receptionists were just gossiping between themselves, and they just said they couldn't help me. That I had to wait 40 minutes for someone to come down and they ignored me. I got the help I needed through the phone.

The worse support and customer service. Took 2 hours on an online chat to cancel an account because you cant do that manually on your own and they do not have a phone number to call for that.
If I could give it 0 stars I would.

Adobe is beyond dishonest. You pay $1000 for Creative Suite and then they will no longer let you use your purchased software and want you to pay $60 a month for a subscription. This is so wrong and unethical. My CS works great. When I needed to replace my hard drive I needed to reload my CS 2 and that is when I discovered they will no longer let me. Both via chat and via phone calls they would tell me "It is old." I don't care if it's old. If it works awesome (and it did) and I paid top dollar for it (and I did) then I should be able to use it until the cows come home. You don't junk an awesome working car because it's old, so why junk CS? The sales person on the phone told me it was a "technical issue" . . . um, there is nothing "technical" when my software worked awesome (yes, even on Windows 10!) and you simply will no longer honor my serial numbers nor give me a new code to allow me to continue to use what I have paid for. You simply have chosen not to allow us to continue to use what is rightfully ours. It is a greed issue, not a technical issue. I hope some young upstart invents programs better than Adobe and sells them outright at fair market value. They will eat you for breakfast and it will be well deserved. A company like this does not deserve to prosper, when they operate this dishonestly. I have bought and used Adobe products since the late 1980's, but I will no longer support this level of greed.

I just purchased acrobat pro dc and when I tried to down load it I was unable to. Contacted support, only way to communicate is with chat. The person was unhelpful, recalled sales department and asked to be provided help or I wished to cancel. They said I was to be transferred to the correct department. After a 15 min hold I gave up and called corporate office in San Jose where a requested someone in their PR department, was told that they do not have one. Reason for 1 star is it is required to post

Customer support is terrible. On the phone for over an hour holding. After 30 minutes on the chat with live person area they're finally helping me. I just wanted to know why they had declined my company's card for purchase so we could fix the problem. A lot of wasted time.

unfortunately when i was visiting the office i was kicked out for using a nonlicensed copy of photoshop, then i went to the main lobby bathrooms and got locked in here, in fact i am still staying in here. i am surviving by driking toilet water and hunting cockroaches off the floor.

The cafes are great! Love everyone who works there and the coffee is excellent!

It is a great application for reading documents in this format.

I cancelled my services and they fraudulently continue to charge me. Numerous calls and all they say is, oh, the last person didn't cancel it, I will, and no credit.

Magento is the worst thing ever. I mean... it s amazingly bad. I don t even know where to start. If you need an e-commerce platform, stay away from Magento!

After 3 decades... I am hugely disappointed. All you get is a SALES battering to upgrade for 4 hours and dropped calls 5 times. SUX, like Microsoft.

I downloaded yo service never used it I try and delete account they tryin to make me pay for a service I never use I have y all 52 the first time I Dnt want this to keep tryin to take money out my account I made several attempts to cancel and no response I emailed called this is a scam who can I contact to get them to stop tryin to take. Money put my account

This company looks down on American workers and hires Indian call centers that can not speak English well to answer problems. The best way to get back at them is to cancel your cloud account like I did. I was horrified to find out that the majority of adobe's customers are in the USA yet they hire Indian call center and take away American jobs. This is adobe putting their nose up at America

I love visiting the Adobe Headquarters. It's a big office with three connected buildings. They have an excellent infrastructure. I love the interior inside the office.

With Fotolia a gangster in the portfolio, which virtually suppresses money.

Elisha Dvorak gets 5 stars for enthusiasm. But the rest of the place loses due to pretentiousness and complicated parking.

become a company

get rid of your

release soon

improve your dramatically

stop becoming and turn yourselves around

This is right in the middle of down town San Jose. They are pretty cool and deal with lots of crazy homeless people.