Ace Communications

Ace Communications Reviews

Reviews 227
4.7
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Customer service was great my phone couldn't send ...

Customer service was great my phone couldn't send or receive pics and it took forever to send a text.. I went right in a young lady helped me free of charge my phone was fixed in minutes...thanks from Big Guns Power washing

This is the only place I take my phone for repairs...

This is the only place I take my phone for repairs. They service my phone and I use a carrier that they don't offer. Andrea and Saul are my go to people and they always solve any issue I give them. They do great work and they're fast too! Most times, the repair is done in about an hour. If you have any cell phone issues, go see them. They're GREAT!

Purchased phone that required unlocking through an...

Purchased phone that required unlocking through another carrier that they said would match my carrier. Had to go to other carrier to request unlocking which backfired because they too could not activate my device with my own sim nor a new one. Wasted time and energy highly upset. Please do not try activating own device let them do it when you purchase phone due to this error I had to wait through the weekend and busy schedule to retrieve my money back and still have no device.

Amazing place!! Everytime I've been here whoever h...

Amazing place!! Everytime I've been here whoever helped me went out of their way above and beyond to send me home happy and satisfied! Would recommendanypne to come for any cellular needs!!!!!!

Morgan was a very nice, polite young lady. If I ow...

Morgan was a very nice, polite young lady. If I owned a business, I would want her representing me also. She was very understanding & helpful. I live in Muskegon Township & like to patronize those businesses when possible. We"ve bought 2 phones here so far & are very happy.

Thank you, Morgan, you provided amazing service. ...

Thank you, Morgan, you provided amazing service. I called ahead to see how busy they were, Morgan said no customer but that could change in a min. I drive 5 mins and they had 2 customers ahead of me, wait time was still less than 10 mins. I went in for a new screen protector but when I was offered an otter box for 15 dollars more I couldn t refuse. Morgan noticed the phone was dirty she took the time to clean the phone, even the speakers and power connector. I am so happy with the customer service, the value in what it cost me and quality of the product.
Thank you, Ace Communications

Yesterday I came in with my 2 year old iPhone 6 th...

Yesterday I came in with my 2 year old iPhone 6 that I ve done so well with until yesterday... completely shattered and had an exact amount I could spend. The kind lady (I forgot her name ) got me a 7+, the phone plan, a double layered case AND screen protector for less than the price I had to spend. She took the time to show me cool features as well as saving all of my pictures from the old phone. I will always give the apple location 5 stars for the simple fact these people go above and beyond to make sure we are satisfied!! Thank you so much!

The staff here at Ace Communication sets the bar h...

The staff here at Ace Communication sets the bar high with their excellent customer service and abilities to get your products repaired fast and with a smile. Their rates are extremely competitive. Only place I will have my technology repaired.

Best phone repairs in west Michigan. One day, I dr...

Best phone repairs in west Michigan. One day, I dropped my phone down a flight of stairs at the zoo near the penguin enclosure and was very distraught. I was literally crying as I walked into the store and this nice girl, Devon, assured me that it would be fixed quickly. She wasn't lying. It was fixed within an hour and I was able to get back to snapchatting before my friends could even start to miss me. She was extremely helpful and so nice. Definitely will go back for any phone issues I have.

Great people that always work with you to fix whic...

Great people that always work with you to fix whichever phone service you need.
Highly recommended!

Friendly people who are at your disposal to solve any problem you need regarding services and telephone equipment.

This store has given my daughter and myself excel...

This store has given my daughter and myself excellent customer service, as well as quality repair service, on my daughter's phone. If you need your phone, tablet, or computer repaired, check out Ace Communications on Apple Ave. in Muskegon!!!!

If you want good service or happy nice people th...

If you want good service or happy nice people that like to lesson and help you find what your looking for the best deals and the best electronic and repair
They Are very kind to are animal rescue
Just love good people and places to go where you feel Happy when you leave. Just want to say Thank you

I can't ember the guy who fixed my phones name but...

I can't ember the guy who fixed my phones name but he did an awesome job and was very nice to me the whole time I was freaking out about not having my phone for another night but then he got it fixed for me right there!

I have been dealing with Ace communications for fi...

I have been dealing with Ace communications for five years now they have always been prompt and quick with their service fixed any issue I have ever had with their service I would highly recommend them to anyone looking to purchase a new or used phone

My phone won't change now. I took my phone in to h...

My phone won't change now. I took my phone in to have the shattered screen replaced. It took 6 days for them to receive it. I dropped my phone off in the morning and I did receive it with a new screen that afternoon. When I got how and tried to charge it how ever it will not charge. I paid 85 dollars for this. I will be there Monday after work.

Brought in my girlfriend's laptop for repair and t...

Brought in my girlfriend's laptop for repair and they broke the hinge didnt even mention it to me, and they took forever to get anything done. If you want to pay a lot of money for a subpar repair and have the employees go through your girlfriend's pictures then come to ace.

On several occasions they have gone above and beyo...

On several occasions they have gone above and beyond to help me out. A brand new phone was setup in house because my old phone had an led issue. They installed a new led on my old device just so I could perform a smart switch and access my contacts and everything else I needed off my old phone. After giving me a great deal on a new phone he even threw in a free hard case. Talk about great customer service. They have friendly knowledgeable staff and I will never have anyone else sell me service, devices, or extras.

Wow is the word that sums it up! This business it...

Wow is the word that sums it up! This business it top notch and does great work. Fast! I would have no problems recommending this company to anyone. Good work and thank you Anthony and Saleh.

I went in to grab a new charger for my phone, and ...

I went in to grab a new charger for my phone, and was greeted and helped by a very nice girl. The was very informative and has a great personality! Thanks for the exceptional customer service. I believe that the girl who helped me was named Devon. Thanks again!

I purchased a phone through these guys and the ph...

I purchased a phone through these guys and the phone was having some issues (sometimes just part of buying a used phone). I brought it back in and explained to them what was going on. They did everything they could to make sure I was satisfied and even ended up getting me a replacement phone (the same kind), but with 2x the memory for no extra cost at all to me. I will definitely be going back for any future repairs and new purchases!

I brought my shattered iPhone 7 35 minuets before ...

I brought my shattered iPhone 7 35 minuets before closing on a Friday night and they had it fixed before closing. Very affordable and cheaper than an insurance claim. Great, friendly staff as well. Highly recommend.

What a rip off!!! They charged me for a new iPhone...

What a rip off!!! They charged me for a new iPhone battery, and never change it, I went back several times and they assured me that they installed a new battery and told me that my phone needs a new processor and some other bs!!I ended up going to apple care and they told me my phone still had original battery and nothing else is wrong with it, Apple install a new battery and my works like new Thanks apple care

my experience is always great I come to these guys...

my experience is always great I come to these guys all the time and have never let me down not once... I would go to these guys for help before I would go anywhere else period very friendly and always here for me when I need them...

They had my phone for about a week I wish I could ...

They had my phone for about a week I wish I could ve got some updates and more contact but if you call and ask they do a fine job letting you know what s going on. But my phone is back working just waiting on everything to load back up. And for the inconvenience (keeping my phone extra days) he covered my price! Really appreciated it. Thanks Ace Communication

This place is amazing! Tried to backup my phone ri...

This place is amazing! Tried to backup my phone right before a trip and ended up losing everything I needed for the trip. I brought it in here the day before flying out, after being told by several other places (including the company that makes the phone) that there would be no way to get that information back, and Andrea was able to find all the lost files and get them back on the phone!

They solved a huge problem for me, in almost no time, no cost, and when everywhere else said it was impossible. Saved my trip and valuable memories that I thought were gone for good. I won't waste my time going anywhere else in the future, best experience I've had with any phone place.

always helpful take the patience and time to help ...

always helpful take the patience and time to help me every time I come in great guy to have in your business and always make a pleasure to do business with very helpful every time I come in I always take the time to do business right no matter how long it takes to always take care of me correctly very very nice guy can't really say much more about him because he's a great guy thank you for having them at your business Jerry gamesalways helpful take to

Ace Communications

Ace Communications

4.7