3 years ago
710 Beach Rentals is misleading and ONLY allows g...
710 Beach Rentals is misleading and ONLY allows good reviews on their properties. They will not post an honest negative review! I am now editing this review (one week after posting) and changing it to from two stars to one star... I submitted the same review below (with the exception of the property address) on the 710 beach rental website for the property at 3704 Riviera and they never posted it! INSTEAD, they miraculously posted an additional five, 5- star" reviews: 3 reviews were written a day or so after I posted, and the other two, a couple of days later.... This was likely in response to my suspicion below that the property only had two reviews after being a rental property for a long time... BEWARE - obviously they do not allow negative reviews for a property to be posted on their site and only feature good reviews and based on the miracle reviews that I mentioned above, there now remains a question as to who is actually writing these positive reviews???
BEWARE! We paid over $2000 per night for the pool home at 3704 Riviera that was supposed to offer both comfort and luxury. This home is far from comfort and luxury; it is actually a beat up rental property of which the owner charges top dollar for, but has done nothing to make this a nice place to stay. In fact, it is advertised as something very different from what the reality is a dump. We spent over $10,000 for a five night stay, and had it not been for our family being with us, we would have walked out upon check in. At $2000 per night, you would expect a lot more than a locked off master bedroom, the lack of ability to open all windows for a cross breeze (with the exception of two tiny windows in the family room), lack of screens and screen slider to prevent the constant invasion of flies that linger in the kitchen and all over the food (I killed over 20 of them in one hour one day), cookware that flakes cancer causing Teflon into the food, a pull out sofa bed that was not at all serviceable (it was so beat up one could not even lie flat on the mattress), deferred maintenance throughout both inside and out, a make shift third bedroom on the beach level (this room does not have a door but this was disclosed in the advertising ) that also has no operational windows. In order to get a breeze down there, you have to pry the exterior door open with a flip flop and secure it by a small rusty chain they installed for security... The owner has locked off the actual master bedroom and advertises a small secondary bedroom with a 3X3 shower as the master bedroom. My six foot son could barely fit in the shower. To top it all off, the owner has removed all window handles and screens, and literally SCREWED THE WINDOWS SHUT in the main living area and kitchen and put stickers up saying do not open windows (this is VERY problematic on a hot week when we were there). The fact that you cannot open windows to allow for airflow is completely unacceptable given that this property has no AC we had to crush a cardboard Costco box and jam it in the front door to keep it open to allow for fresh air Add to all of this deferred maintenance throughout the property, both inside and out (unpainted areas, exposed wires, missing exterior closet doors, moisture damage, etc...) The kitchen is TINY, the pictures make it look much larger than it is (not a kitchen for a large group), the cabinets are all beat up and the refrigerator shelves are all drooping & cracked, making it difficult to put food in there. When you open the freezer door, the entire drawer just drops out on the floor. The microwave broke in the middle of our stay. The pool had orange slime in it and a cigarette butt at the bottom when we checked in. We brought all this to the owners and property manager's attention but they refused to do anything for us except offer us a future stay at a discounted rate. I would not stay at this place again if it were free! I now understand why this has been a vacation rental property for so long but only has two very short reviews. The advertising on this property is misleading.