Ahh...wines are ok, service really bad. We were pu...

Ahh...wines are ok, service really bad. We were put in the back room on the coldest day of the year with no heating with stuff falling off the roof.
We tasted like 4-5 wines and were charged $10 tasting fee which was non redeemable.
Ohh and the wines are more expensive than in Dan Murphys....seriously?