I really wonder what I pay service costs for. My c...

I really wonder what I pay service costs for. My condo is a big draft den. I lift the baseboard in the bedroom and look straight out. Above the window frame in the living room was a gigantic crack through which the wind howled inward. If you report this, you will receive the following: '' We do not send our technicians for that ''. I got exactly the same answer when I asked for a larger radiator, or new welding caps in a central box.

Very often complained that the windows of the flat (on the outside) are greasy. We were finally promised that these would be washed twice a year. It is now 2 years later and the windows are still dirty. But we do not get service costs back at the end of the year.

Update: People! It depends on how expensive your home is. I recently moved to another house in Wonen Limburg, for which I have to pay more. If I now have a repair or complaint, they will be at my door the same day!

In other words: Pay, otherwise you will suffocate.